28306 comments found.
Zoom in feature for the products is just amazing & thank you for your amazing & never ending support. Cheers 
Thank you! 
So, whats new in 2.1? Can’t see any docs on that…
regards,
/L
Added now 
The quantity in the product page increments by 2 instead of 1 whenever I click on +.
Two rows of star ratings are shown instead of one.
Do refer to this product page: http://www.firstbeauty.com.sg/product/sigma-beauty-2x-spa-brush-cleaning-glove/
Please assist. Thanks.
-Zhi Kai
Awesome site! When did it start happening?
Thanks! Not too sure when it starts happening. The site has only been live for about a month. It probably start appearing 1 week ago. I’ve adding quite a number of plugins to the site every week.
It’s not happening on our site, so must be a plugin causing it: http://flatsome.uxthemes.com/product/wicked-ss-o-neck-selected-homme/
Could you try disable some plugins you think could cause it?
I have just cloned my site and all the issues are not happening on the new cloned site. What can be the possible causes?
The issues are solved. They are caused by the server-side configuration.
4/12/14 : Release of the 2.1, delivered with some plugins whose : - Nextend Facebook Connect, v. 1.4.59 although the last version is 1.5.3 !... - YITH WooCommerce Ajax Search v. 1.1.1 although the last is 1.1.2…
Seriously… Do you really think this is professional?
Hi, it’s not “delivered” with these plugins. It’s the required plugin versions. The theme automatically download the latest version of these from the wordpress.org directory.
hi
on your demo page are many sites are not working like this: http://flatsome.uxthemes.com/product/all-star-canvas-hi-converse/ http://flatsome.uxthemes.com/product/lucy-slim-jeans-noisy-may/?pills_tabsthanks for fix
Oh, thanks for notcing. We have fixed these now 
The Navigation image column appears under the Submenu column not in a new column as the demo
It happened for only one drop down menu and the others work fine, can you please assist?
Hi there, sorry for late reply. Did you email support@uxthemes.com? Thats the correct way to get support 
I can’t tranlsate top bar text with wpml, are you going to fix it? In string translation I can’t find top bar string. I’ve read in an old comment that you were going to address it but even with the last update it’s the same.
Hi there, please take a look here: http://wpml.org/forums/topic/how-can-i-translate-theme-options-content/. We have included a wpml option file for flatsome theme options in latest version.
Hi, just want to ask a couple of questions, I have searched high and low for the answers but no luck so far… 1. In the Blog Posts shortcode can we specify excerpt length? I can see it is set to 15 words, I looked in the .php and thought I found the section to change but it had no effect. 2. Again in the Blog Posts shortcode, can we specify colours for text and text backgrounds? Somehow my page has white text over a white background, I would however prefer if its possible to make it transparent. 3. Speaking of transparent, can I make the Testemonials shortcode have a transparent background. I would prefer if these could be changed in the themes HTML section in the dashboard rather than editing .php files. Great theme by the way, its going to look great once we have finished our website!
Deleted this question…
hello
i have this submenu with problemes http://i.imgur.com/88VFZXy.png i want usi interior to be under ferestre de manasarda to save space.
nice day
Hi there, sorry for late reply. Did you email support@uxthemes.com? Thats the correct way to get support 
this is not support. after 6 days…..i problem was solved by me
Sorry about that. Did you do what I wrote in last comment?
Hi author,
How are you?
The version i download is still 2.0.1, is the latest one is 2.0.5 ?
Thanks very much. Andy
Hi there, version 2.1 is available on Themeforest 
Hi!
Does anyone else have problems with the “Track my order” page? It’s not working anymore since the latest updates.
Best regards,
Cisma
PS: Yes, we’ve purchased the theme, but with the account of our webbuilders.
I have reports from Android phone and tablet users that they get a lot of flickering and disappearing areas on the screen when viewing my site. I thought it may be because of the CSS effects I was using in my headers but I removed them and they report they still are experiencing the flickering.
Hi there, could you try replicate the problem and email support@uxthemes.com where this is happening?
Hi, I have got 2 big problems : The plugin Min/Max Quantity from WooThemes in its last version (2.2.8) does not work any more with your theme : I have got a cart minimum quantity rule (minimum 3 items) but it is still possible to checkout! WTF?
Moreover, my freeshipping rule is supposed to set free delivery from 150 exVAT, but the calculation is not the same depending on the browser !! I have got a good calculation under firefox, and not under safari or chrome! (Of course, I have disabled all caches (including opcode) in the server, and purges browsers cache). This second big bug is a total mystery for me. Any clue ?
Thank you.
What version of Flatsome do you have? Could you email this and the plugin to support@uxthemes.com and we’ll take a look.
The last one, 2.0.5. I send you the plugin in a few minutes.
Hello,
Since I can’t get my full width image to render correctly in mobile view using a banner or slider, I would like to just turn it off and exchange if for another image. How can I:
1. Disable a banner or slider in mobile view? 2. Enable or cause another slider or banner to appear on mobile view?
Thanks!
Hi there, please use support@uxthemes.com for support 
OK, will do.
Got it. Thank you for the excellent support!
Thank you 
hello. i am having a weird bug in my blocks on my site.
here’s the site: store.westlakepro.com
on the front page, the main block under the header contains a grid with boxes that have links to other pages and the store. the links on the text are working correctly, but the links from the boxes themselves are dead (all except the black friday box link, for some reason)
am i missing something? it seems it should all be written to be functional…...here’s the block info behind the scenes:
[ux_banner_grid]
[col span=”6”]
[ux_banner height=”392px” bg=”https://store.westlakepro.com/wp-content/uploads/2014/02/NeumannfetNew.jpg” link=”https://store.westlakepro.com/shop/” text_color=”light” text_width=”40%” text_align=”center” text_pos=”left” hover=”fade”]
SHOP
AUDIO GEAR
[button text=”Get it Now” link=”https://store.westlakepro.com/shop/” style=”success”]
[/ux_banner]
[/col]
[col span=”3”]
[ux_banner height=”140px” bg=”https://store.westlakepro.com/wp-content/uploads/2014/05/ShureSM7B.jpg” link=”https://store.westlakepro.com/product-category/recording/microphones/” text_width=”100% hover=” fade” animation=”bounceInRight”]
MICROPHONES
[/ux_banner]
[/col]
[col span=”3”]
[ux_banner height=”292px” bg=”https://store.westlakepro.com/wp-content/uploads/2014/05/wlproblack250sq.jpg” link=”https://store.westlakepro.com/product-category/black-friday-deals/” text_width=”60%” hover=”fade” effect=”sparkle”]
BLACK FRIDAY
continues !
[/ux_banner]
[/col]
[col span=”3”]
[ux_banner height=”140px” bg=”https://store.westlakepro.com/wp-content/uploads/2014/12/bfd.jpg” link=”https://store.westlakepro.com/product-category/software-plug-ins/” text_width=”60% hover=” fade” animation=”bounceInRight”]
SOFTWARE
[/ux_banner]
[/col]
[col span=”3”]
[ux_banner height=”292px” bg=”https://store.westlakepro.com/wp-content/uploads/2014/01/green2.jpeg” link=”https://store.westlakepro.com/product-category/waves-cyber-monday-deals/” text_width=”60%” hover=”fade”]
waves-logo CYBER MONDAY DEALS
held over!
[/ux_banner]
[/col]
[col span=”3”]
[ux_banner height=”138px” bg=”https://store.westlakepro.com/wp-content/uploads/2014/06/JBL_LSR305_1.jpg” link=”https://store.westlakepro.com/product-category/recording/studio-monitors/” text_width=”60% hover=” fade” animation=”bounceInRight”]
SPEAKERS
[/ux_banner]
[/col]
[col span=”6”]
[ux_banner height=”192px” bg=”https://store.westlakepro.com/wp-content/uploads/2014/12/redslightgradient.jpg” link=”https://store.westlakepro.com/product-category/special-deals-3/” text_align=”center” text_pos=”center” text_width=”%” hover=” fade” animation=”bounceInRight”]
SPECIAL DEALS
[/ux_banner]
[/col]
[col span=”3”]
[ux_banner height=”138px” bg=”https://store.westlakepro.com/wp-content/uploads/2014/11/500SeriesSliderFull.jpg” link=”https://store.westlakepro.com/product-category/recording/recording-500-series/” text_width=”60% hover=” fade” animation=”bounceInRight”]
500 SERIES
[/ux_banner]
[/col]
[/ux_banner_grid]
[ux_banner_grid]
[col span=”3”]
[ux_banner height=”250px” bg=”https://store.westlakepro.com/wp-content/uploads/2014/03/Dreamwave-1-fix.jpg” link=”https://store.westlakepro.com/markets/” text_color=”light” animation=”none” text_width=”80%” text_align=”center” text_pos=”center bottom” hover=”fade”]
TARGET MARKETS
[/ux_banner]
[/col]
[col span=”3”]
[ux_banner height=”250px” bg=”https://store.westlakepro.com/wp-content/uploads/2014/02/unfinishedstudio.jpg” link=”https://store.westlakepro.com/about-us-2/studio-services/” text_color=”light” animation=”none” text_width=”80%” text_align=”center” text_pos=”center bottom” hover=”fade”]
STUDIO DESIGN SERVICES
[/ux_banner]
[/col]
[col span=”3”]
[ux_banner height=”250px” bg=”https://store.westlakepro.com/wp-content/uploads/2014/12/eventspic.jpg” link=”http://blog.westlakepro.com/category/events/” animation=”none” text_width=”60%” text_align=”center” text_pos=”center bottom” hover=”fade”]
EVENTS
[/ux_banner]
[/col]
[col span=”3”]
[ux_banner height=”250px” bg=”https://store.westlakepro.com/wp-content/uploads/2014/12/avidprotoolspic.jpg” link=”https://store.westlakepro.com/product-category/pro-tools/” animation=”none” text_width=”80%” text_align=”center” text_pos=”center bottom” hover=”fade”]
AVID PRO TOOLS
[/ux_banner]
[/col]
[/ux_banner_grid]
the links are in there, but they just go to main page. thanks very much for your help. it’s important for the store to get this going properly asap!
Hi there, could you email this to support@uxthemes.com? We’ll be happy help you out via mail.
Please include a link to your site.
yes, i did mail to you. will the new update resolve this issue?
Featured Items Slider and featured images height – where I can adjust it? It looks like is not pulling full image height just cutting based on some kind value (which one)?
class=”entry-image-attachment” style=”max-height:<?php echo $image_height; ?>;overflow:hidden;
$image_height variable is defined by what? Is not real image height (getting 75px instead of 300px)
Thanks
Hi there, do you use a shortcode? Or do you mean in general? You can add image_height=”300px” f.ex to the featured items slider.
Hi there, could you email this to support@uxthemes.com? We’ll be happy help you out via mail. 
ok just emailed
Pre-sale question, can I use the masonry layout for all product categories? And if I do, can product images be in different proportions, e.g. can I skip editing each picture in Photoshop before uploading (takes forever with a lot of products). And it’ll still look good in the masonry?
Hi, you don’t have to edit the images in photoshop. Wordpress will create the correct sizes of your images 
Hello! We love this theme.
Is it possible to replace the cart icon in the header with a static image? We want to link externally to an app and would like it in that place.
Not sure what you mean. You don’t want the cart at all?
You can add HTML image to Theme Option > Header > Right Content and remove “Show cart”
Perfect. And correct, no cart is needed as it won’t be for ecommerce. I just love the theme as it’s so easy to work with. I’m just stripping woocommerce out of the mix. 
Awesome 
The review slider that I added to my homepage isn’t full width, like it is on your demo site and when I preview it from the dashboard. It’s the same width as the other elements, but I’d like it to be full width.
My page template is full width, btw.
This is the code I’m using: [block id=”slider-reviews-parallax”]
Thanks.
Hi there, you need to use the Full Width(100%) template for this to work. Then wrap your content into rows.