39369 comments found.
Hi,
i update all plugin include rev slider to 4.6.5 and wordpres and theme but still have mallware of this soaksoak.
please help
Hey!
Something has not update then, or is browser, plugin or server cache. I would contact your host and let them know you still see it. Most likely they have server cache of some kind and need to clear it. If you are running Rev Slider 4.2 or higher, you are in the clear for sure.
Thanks!
Hello,
I want to hook a Paypal badge on top of the site to show customers we're now accepting paypal. Paypal give HTML code to paste what ever place. Is this possible ? if so, how can I do this ?Regards Kavinda
Hey Kavinda!
Our support team can answer this for you, please signup and post a new topic on our support forum so our team can assist.
Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread. Our support team will check it out and let you know.
Click Here To Create A Forum Account & Get Free Support
Thank you, we look forward to helping you!
Thank you very much Garamond you are a lifesaver. This works fine but I hope it is fixed by the theme builders as well.
Yes of course we will fix it 
Coming soon, we will probably issue 3.7.2 for everyone, and/or post the fix in our knowlewdgebase. We just need to thoroughly check it out first in detail.
Just an update … the issue is already fixed in our latest version Avada 3.7.1. Please make sure you are up to date with that and all will be well
Thanks!
Hello, I just found that changing Fusion Options such as “Disable first featured image” does not work when saving, and the value in the dropdown menu is still “No”. Do you have any idea about that? Thank you.
Hey!
Hmmm that is working for us, we use it on the new agency demo for the case studies. We can take a look at your site to see what’s going on, post on the forum for us.
Thanks
Hi Team,
Is it possible to make the 960px in width box style? If yes please let me know how can I do this.
Best Regards, Kishore
Hey Kishore!
Hmmm maybe I do not understand but you can set the site width to 960px, then choose boxed mode for layout.
If you have further questions or need assistance with that, please signup at our support center and post a new topic in our forum. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread. Our support team will check it out and let you know.
Click Here To Create A Forum Account & Get Free Support
Thank you, we look forward to helping you!
Hi all:
To solve the problem of Avada Theme Admin Editor with Wordpress 4.1, change the value of the line 1126 in file: wp-content/plugins/fusion-core/admin/page-builder/assets/css/application.css from:z-index: 1001 !important;to:
z-index: 999 !important;(maybe another inferior value of z-index runs too)
Best Regards
Thanks for the posting! Our devs are checking into it now as well and will post in our KB or issue a theme update.
Thanks!
Are you using Avada 3.7.1 and Fusion Core 1.6.1?
If not please update.I have this issue also Thybarth, can you explain the z-index fix?
We are currently checking into this and will post our findings in our knowledgebase as soon as we can.
For now, check out Garamond’s solution, his post is below yours.
Are you using Avada 3.7.1 and Fusion Core 1.6.1?
If not please update.I have a problem singe I uprated word press to 4.1. I can not edit anything in the fusion builder because it is grayed out. This means I can not edit anything, I see the edit window popup but in a grayed out stage so I can not access anything in the window. As soon I click on it the edit window closes. I need to make urgent changes and hope you can let me know what I can do. I see someone had the same issue and said something about changing index z or something but I do not understand this solution.
Hey!
We are checking into this now and will have a solution up in our knowledge base as soon as we can.
Did you also click on “distraction mode” as the other user did?
Are you using Avada 3.7.1 and Fusion Core 1.6.1?
If not please update.I see I use Avada 3.6.2 even though I have automatic updates set. ALSO I use Fusion Core Version 1.5.2,it does not prompt for an update either. Yes I did click on this “distraction mode”
I now manually updated everything. Avada 3.7.1 and Fusion core Version 1.6.1 and the problem is not happening. So it was fixed already but only appeared because I did not have the latest version. Thank you for responding.
Hey!
For auto updates, you may have a bad API key because you should of been prompted for the last few updates as other users have. Try to generate a new one for that.
Glad it is resolved now!
Thanks!
I have purchased this theme I think 3 times I love it so much. But, just now I ran into a very strange problem I can not figure out. I took a screen shot of what is happening. Screen Shot
So, while I was working in Fusion Builder I got a WP prompt telling me about “Distraction Mode.” I clicked out of it and now everytime I try to edit a section of the Fusion Builder it’s BURIED UNDER the grey out area that usually is under the pop up. In my screen shot you can see the pop up editor UNDER the grey. It’s totally fine for my assistant. This thing that’s happening is on ALL MY BROWSERS. Not just one. Doesn’t make any sense and I’m hoping you have some ideas how to get rid of this defect. Yes, I’m cleared all caches as well, still doesn’t work correctly. Please help.
Thank you so much for all the purchases!
Hmmm the user above you “ThyBarth” had the same issue, we are not able to replicate but are checking into it today and will report back.
Thanks!
Are you using Avada 3.7.1 and Fusion Core 1.6.1? If not please update.
Ditto to ThyBarth’s comment.
Hey Guys!
We’re not able to replicate this issue either on WP 4.01 or the new 4.1. We can take a look at it on our support forum, please post a new topic there with the details.
Also, try to check your other 3rd party plugins as one may be interfering.
Thanks!
Are you using Avada 3.7.1 and Fusion Core 1.6.1?
If not please update.
Hi, good job!
I note that there is a problem since the update of wordpress 4.1 with the publisher Fusion Builder. The editor is grayed out and any changes becomes impossible.
Sorry for my english rotten
I found the solution by changing the z-index of application.css file
Hey!
Strange! We’re not able to replicate this issue either on WP 4.01 or the new 4.1. I’ve made a note for our dev team thought to double check it.
Thanks!
Are you using Avada 3.7.1 and Fusion Core 1.6.1? If not please update.
Hi, Are the flip boxes clickable to a URL or PDF? Thanks
Hey!
Content placed inside of them can be, set the content up with a link to where you want it to go.
Thanks!
I bought the theme, but can’t log in to the support forum. It won’t let me reset my password with the email I used to purchase the theme. And I don’t see how I can contact Avada on their site to ask about this.
Can someone help please? Email I used to purchase Avada theme was bruce AT gnnd.c0m Thanks.
Hey!
I searched for that email address and it will not come up. Please email me your username from the forum and purchase code so I an check to see what is going on. To email us, visit the link below and find the “email theme fusion” box on the lower right hand side, send us an email from there. Don’t worry about the auto-reply, I’ll still get the email.
http://themeforest.net/user/ThemeFusionThanks!
Hi Guys
Is it possible to build a website like the Theme-fusion website with AVADA?
I’m not that keen on the flat look I like the use of drop shadows on sections so that the visual has depth etc. I also love the header on the Theme-Fusion website.
I’m pretty sure that this can not be achieved with AVADA out of the box but have to ask you guys any way.
Kindest regards
Pete
Hey Pete!
Our theme-fusion site is a custom site so it is not an out of the box option from Avada. However, with Avada options, you can get something similar, but it will not be very close to it without extra customizations.
Thanks!
Avada v3.7.1 Is Live!
Click Here To See What’s New!
We are thrilled to bring you this update with many new features and functionality. Please see the link below to see whats new. We hope you enjoy it!
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Click Here To Get Free Support
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Thank you, we look forward to serving you!
ThemeFusion Team
Great Theme!
Just had a question when I click “Show Woocommerce Social Icons” and uncheck the box it shows a bar across with but no icons. Then I click on to activate it but then it shows 2 bars (one with icons and other without) how do I fix this?
Hey There!
Hmmm I’m not able to replicate this one. Can you please post a new topic on our forum so we can take a look for you?
Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread. Our support team will check it out and let you know.
Click Here To Create A Forum Account & Get Free Support
Thank you, we look forward to helping you!
Yeah I just checked and if the box is checked, then the icons show. If the box is unchecked, then the whole area including lines is hidden. We’ll have to check out your setup on our forum to see. No worries!
Thanks!
Hi, can you please tell me how to easily switch theme style to dark ? thanks in advance
Hey!
Theme options > styling, you will see light and dark schemes in a dropdown option.
If you have further questions or need assistance with that, please signup at our support center and post a new topic in our forum.
Click Here To Create A Forum Account & Get Free Support
Thank you, we look forward to helping you!
5Million dollars+, but when will the real updates and real innovation be rolling out?
like Xtheme or something
A lot of what you see with “others” is difference in marketing 
Avada is different in many ways, and we, along with the feedback we get from our 100K users prefer to keep it that way. There is no need for “stacks” when you can easily customize the design with our own options. And “extensions” are plugins,we offer many built in with fusion core (fusion builder, megamenu, shortcode gen, fusion slider, etc). In addition, there is a lot of planning going on for future updates.
Check over our update history as well, our users have been extremely happy with what we add and the numbers you mentioned speak to that truth. In our opinion, the updates we issue have the most value for theme updates that we’ve come across.
If you feel there is a feature that could be added, please post it in our ideas section and we will gladly take a look.
Hello, thinking on buying your amazing theme, i don’t see posts (on blog, home or sidebar demos) without image thumbnails… what happens when a post is only typographic? thanks! c
Hey!
For blog posts, if you do not insert an image it will still show the title and except. Not a problem
Thanks!
hi can you help me setting the featured image square, when i put a recent post block in home page, now is a rectangle, i would like to have it something 220X220
thanks in advance
Hey!
The recent post images are pre-determined sizes. To modify that will require code adjustments from functions.php file. Unfortunately this is outside of the support we can provide, but I would recommend posting on our forum and our team can try and point you in the right direction. Also search the forum as well as this has been brought up.
Thanks!
ok thanks
You’re welcome, our team should be able to point you in the right direction.
Thanks!
