39360 comments found.
I just purchased Avada, but it won’t install on the WP dashboard. It gets up to 75% and then starts from zero again. Is it because I have WP 4.1? If so, how can I fix this?
Actually it now uploads to 100% (since i deleted my WP app on the server and now have an older version of WP) but then i get a white screen saying “The page cannot be displayed because an internal server error has occurred.”
Why is this theme so difficult?! I don’t have any issues with other themes i have uploaded. Now I’m regretting spending money on this theme. Someone please help.
Ok nvm i figured it out.
Hi,
Here are our installation instructions: https://theme-fusion.com/support/documentation/avada-documentation/#page-item-80313
Thanks and Happy Holidays!
Hi, I have a problem when active pages the fusion page builder I open the window but it is not active and if I click me close what’s up?
Hi,
Please read https://theme-fusion.com/knowledgebase/avada-3-7-fusion-builder-editing-screen-grayed/
Thanks, Happy Holidays!
Hello,
1) How to make “TOP Sidebar Position”?
2) With columns options?
3) And is it possible to have it built into the theme options where the other sidebar options are?
Thank you in advance & Merry Christmas and Happy New Year 
Hello,
Can you please explain the “top sidebar position”? Do you mean side header?
Happy Holidays and Happy New Year to you too!
Hi,
When you click on the send button with the Modal forms, where do I change or add the email address to receive? Modal name=contact
Thank you.
Hi,
I’d have to see your setup in order to understand your query. Please post a ticket on our support site http://theme-fusion.com/support with a link to the issue url and wp-admin details.
Thanks
December 26th
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Thank you, we look forward to helping you!
ThemeFusion Team
Avada v3.7.1 Is Live!
Click Here To See What’s New!
We are thrilled to bring you this update with many new features and functionality. Please see the link below to see whats new. We hope you enjoy it!
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Click Here To Get Free Support
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Thank you, we look forward to serving you!
ThemeFusion Team
hello,
Does this team support easily coding (or shortcode) to present images with a title in the bottom?
thank you
Hi fwu,
Yes, we have a WYSIWYG page builder through which you can insert an image and a title below it.
Thanks,
Happy Holidays!
I am having the same problem as billyjc and the others. Im running WP 4.1. I click edit and i get a greyed out box and if i click anywhere the pop up box closes. please advise asap. trying to finish this site up and cant do any edits.
Hey Guys!
It has already been fixed back in Avada 3.7. Please make sure you are using Avada 3.7 or higher and Fusion Core 1.6 or higher.
https://theme-fusion.com/knowledgebase/avada-3-7-fusion-builder-editing-screen-grayed/Thanks!
Hi,
More about the issue: https://theme-fusion.com/knowledgebase/avada-3-7-fusion-builder-editing-screen-grayed/
Please upgrade to Avada 3.7.1 and Fusion Core 1.6.1 which is available for download from ThemeForest.
Make sure to read:
1. http://theme-fusion.com/avada-doc/install-update/how-to-update-theme/
2. http://theme-fusion.com/avada-doc/install-update/important-update-information/
Thanks,
Happy Holidays!
Hello, I’m having exactly the same problem as “billyjc99”. Can you fix this? Thanks and happy Holidays
Hey Guys!
It has already been fixed back in Avada 3.7. Please make sure you are using Avada 3.7 or higher and Fusion Core 1.6 or higher.
https://theme-fusion.com/knowledgebase/avada-3-7-fusion-builder-editing-screen-grayed/Thanks!
Hi,
More about the issue: https://theme-fusion.com/knowledgebase/avada-3-7-fusion-builder-editing-screen-grayed/
Please upgrade to Avada 3.7.1 and Fusion Core 1.6.1 which is available for download from ThemeForest.
Make sure to read:
1. http://theme-fusion.com/avada-doc/install-update/how-to-update-theme/
2. http://theme-fusion.com/avada-doc/install-update/important-update-information/
Thanks,
Happy Holidays!
I’m having the same problem as @billyc99 please update.
Thanks in advance
Hi,
More about the issue: https://theme-fusion.com/knowledgebase/avada-3-7-fusion-builder-editing-screen-grayed/
Please upgrade to Avada 3.7.1 and Fusion Core 1.6.1 which is available for download from ThemeForest.
Make sure to read:
1. http://theme-fusion.com/avada-doc/install-update/how-to-update-theme/
2. http://theme-fusion.com/avada-doc/install-update/important-update-information/
Thanks,
Happy Holidays!
Hey Guys!
It has already been fixed back in Avada 3.7. Please make sure you are using Avada 3.7 or higher and Fusion Core 1.6 or higher.
https://theme-fusion.com/knowledgebase/avada-3-7-fusion-builder-editing-screen-grayed/Thanks!
Hello ,I am having the same problem as Sercan205. I cannot edit with Fusion Builder. Since updating to Wordpres 4.0/ 4.0.1 / 4.1 version theme does not work in a stable manner . Fusion Builder does not work correctly in those three version so we can not edit our site. The error is as the follows: Under the fusion builder and from the builder elements when I pressing on edit button of any object the editing menu stays at the back and if I clicked anywhere after that the editing menu closing automatically.
Hi,
Please upgrade to Avada 3.7.1 and Fusion Core 1.6.1 which is available for download from ThemeForest.
Make sure to read:
1. http://theme-fusion.com/avada-doc/install-update/how-to-update-theme/
2. http://theme-fusion.com/avada-doc/install-update/important-update-information/
Thanks,
Happy Holidays!
Hey Guys!
It has already been fixed back in Avada 3.7. Please make sure you are using Avada 3.7 or higher and Fusion Core 1.6 or higher.
https://theme-fusion.com/knowledgebase/avada-3-7-fusion-builder-editing-screen-grayed/Thanks!
More about the issue: https://theme-fusion.com/knowledgebase/avada-3-7-fusion-builder-editing-screen-grayed/
Hello. I wanted to ask a question about portfolio of Avada. I want to create two independent portfolios to use for subcategories of the web. But when i create two portfolios, it merges the categories in one portfolio. Can i make independent portfolios to use subcategories.
Hi,
Yes, you can create two independent portfolios filtered by categroies.
Thanks and Happy Holidays
Even when I filter categories it shows all in the same portfolio.. I dont want to show up every category in each portoflio. Have to make different portfolios with different categories. Thats the point. I want unique categories for each portfolio, not to mix them up. Thank you.
Hello again, looks like this is not a pre-sales question. For support, please contact http://theme-fusion.com/support
Just to clarify, this is possible but since you don’t have a purchase badge, I cannot provide further support for it in the item comments.
Thanks!
Ok I found it. Thanks
Hi,
Please purchase a copy of Avada for support. You don’t have a purchase bag. We’ll not be able to provide continuous technical support.
Thanks
Hi again, how can i access the new features in the new updater specially parallel layour
Are you talking about one page parallax layout? http://theme-fusion.com/avada/one-page-parallax/
and also, is there anyway to have the option of newsletter and have people signing up fot it?
no parallax layer sliders
Parallax layer sliders can be done, it is an effect placed on individual layers. Please import the layer slider sample slider to see how it is done, and refer to the layer slider help docs as well. https://theme-fusion.com/avada-doc/sliders/how-to-get-our-demo-sliders/
For newsletter, you can use a free plugin like Contact Form 7 and create a form to place anywhere on the site.
If you have further questions or need assistance with that, please signup at our support center and post a new topic in our forum. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread. Our support team will check it out and let you know.
Click Here To Create A Forum Account & Get Free Support
Thank you, we look forward to helping you!
I need to increase size of Portfolio slider images. How do I do that?
I am refering to Carousel sliders.
Hi,
This is not possible without customizing the CSS for the portfolio carousel.
Thanks and Happy Holidays!
Hi there, i tried to update my theme through auto updating but i get this error: An error occurred while updating Avada: Download failed. SSL certificate problem, verify that the CA cert is OK. Details: error:14090086:SSL routines:SSL3_GET_SERVER_CERTIFICATE:certificate verify failed
Hi anarstudio,
Please try again after a few hours.
If that doesn’t work, please post a ticket on our support at http://theme-fusion.com/support
Happy Holidays!
Hi,
I would like some information on the theme Avada, I’m French and I would like to know what this theme is 100% translated into French? (even the administration part)
Enfold the theme is reflected 100% in French?
Thanks
Hi roadman38,
Avada theme is not translated 100% into French. It’s a community effort project.
You can check the progress @ https://www.transifex.com/projects/p/avada/language/fr_FR/
Thanks,
Happy Holidays!
Thank you for your reply,
And enfold theme is 100% translated into French or not? I want to buy a good theme 100% translated into French to create a website via wordpress …
We’re the authors of Avada. For other themes, please comment on their item page.
Thanks!
When will be available for download the update 3.7.1 ? I have problems with google maps, no longer appears in contact form.
Thanks!
Hi,
Avada 3.7.1 is available for download from ThemeForest.
Thanks,
Happy Holidays!
Hey,
I’d like to change the text “Project Description”, “Related Projects” and “Project Details” on the portfolio page. How do I go about that?
Thanks!
Nvm, i just edited them in the files. ty.
Hi,
The correct way is to use WordPress translation method since they are localized strings but the faster method is to edit the files.
Thanks and Happy Holidays!
Yo. Happy Christmas!
Just checking out your theme and i have a few questions. i would like to use your theme with the one page parallax version:
1) Would it be possible to have an offset header menu under a full page parallax image (so the menu is visible when the user is at the top of the page) and have this be transparent until the user scrolls down?
2) how easy is it to customise the look of the product index page through your theme? I mainly want to change the font colours, have the item descriptions and price info centralised and have the border removed. (Maybe this is something which requires custom CSS.)
thank you
Just to add; I’m wondering if the expanding posts feature has been added or if there are any plans of adding it in the near future? (for example, having portfolio posts on the home page and when one is clicked, further information expands down from it.
Hello,
1) Yes, you can set the transparency level of the sticky header from theme options.
2) You’ll need to be familiar with woocommerce templates, html and CSS.
Thanks and Happy Holidays!
Hi, Lightbox stopped work for me… it suppose to open on a post galley but it opens the image on another url…
Hi,
Please create a ticket on our support forum http://theme-fusion.com/forum with the link to the problem site and wp-admin details.
Thanks,
Happy Holidays!
