39369 comments found.
I am COMPLETELY unable to edit my site. Whenever I try to edit one of the “Builder Elements” by clicking the edit button it popups but is unclickable. I have attached a screenshot. I have tried multiple browsers as well as a different computer but nothing works. what is going on here?
please see screenshot in this url: http://i.imgur.com/RkKIV6q.png
Hi,
Please read https://theme-fusion.com/knowledgebase/avada-3-7-fusion-builder-editing-screen-grayed/
Thanks and Happy Holidays!
Hi there, one more question. I know how to do hotspots in html over an image – but how would you do it in avada? it would be a map inserted into a page with each state linking to a different page in the site.
thanks
For that, you’ll need to use custom HTML/CSS/JS to achieve that.
This is not a built-in feature in Avada and there is no different way to do it in Avada.
Hi there, I have bought avada before, I have a new client that wants to use avada with a countdown in days only, for each slider in the header region of the site. so there will be images in the header slider region with text and the amount of days left, for each slider image (there will be about six). I can use the countdown pluggin (maybe even the pro version). But will I be able to insert this pluggin into the banner region and display it over the images in the slider with other text too?
Hi,
Does the countdown plugin offer a shortcode? If so, you can use it within revolution or layerslider.
Thanks and Happy Holidays!
Yes it does, thank you!. One more question – does the contact us page still have problems with google maps? Im noticing on one of my clients sites that when i activate the pointer marks and the location information pop ups, that the map behind it disappears. Do i need to put in the code from your page https://theme-fusion.com/knowledgebase/avada-3-5-google-maps-shortcodecontact-form-map-working/ to fix this? thank you
Hey!
If there is ever an issue with google maps it can be due to several reasons. See this post: https://theme-fusion.com/knowledgebase/google-maps-not-working/
However we recommend you to be on Avada 3.7 or higher, we redid some aspects of it. See this post here: https://theme-fusion.com/knowledgebase/avada-3-7-google-maps-loading/
If you have further questions or need assistance with that, please signup at our support center and post a new topic in our forum. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread. Our support team will check it out and let you know.
Click Here To Create A Forum Account & Get Free Support
Thank you, we look forward to helping you!
hello have you another solution about Slider Revolution who is Plugin with Critical Vulnerability ? thank you
Hi,
Revolution Slider plugin vulnerability was fixed in Feb 2014. If you’re on Avada 3.4 or later, you should have Revslider version higher than 4.2 installed which is safe.
For more info about it, please read: http://www.themepunch.com/home/plugin-update-information/
Thanks!
can make something like this same header transparency wideer sample http://avicor.ca with your Theme please let me know thanks
Hi,
If you make your header transparent from page options or theme options (styling options tab), you can make header go behind the slider.
Thanks and Happy Holidays!
hi, I have a big problem with the visual composer.
Since wordpress was updated to version 4.1 does not work anymore, the screen remains black and not transparent to the opportunity to work and then there is this bug at the top (I attach screenshot 1)Visual Composer Not Work -> http://jitanogroup.com/wp-content/uploads/2014/12/visualcomposer.png – 2) bug near Default Editor -> http://jitanogroup.com/wp-content/uploads/2014/12/Schermata-2014-12-27-alle-20.11.26.png ).
How can I fix this?
Thank You
Jitano
the bug is in write without distraction of wordpress 4.1, deactivate it the visual composer work, but you can fix it, please? Thanks
Hi,
We’re aware of this issue and the solution is provided here: https://theme-fusion.com/knowledgebase/avada-3-7-fusion-builder-editing-screen-grayed/
Thanks and Happy Holidays!
Hello,
I have a problem with the outline of the images in my galleries. I can not remove it!
http://brigitte-pruvost.com/gres-blanc/- gallery-1 img { border: 2px solid #cfcfcf; }
Best Regards, Karl Gillebert
Hi,
Use the custom CSS: https://gist.github.com/anonymous/e3dfcff20fbfe7c62377
Hi,
Please post your query again in English.
Thanks!
Hi, could you please tell how to make layered slider as shown on your demo – http://theme-fusion.com/avada/thumbnail-nav/
I am unable to get the same styling. please help.
Hi Vortex,
This is a LayerSlider. Please install and activate LayerSlider and then use this export file to import it:
https://www.dropbox.com/s/tzv0p24rx2eocfo/LayerSlider_Export_2014-12-28_at_11.19.51.zip?dl=0You can then use this example to customize the slider as per your liking.
Thanks and Happy Holidays!
I just purchased Avada, but it won’t install on the WP dashboard. It gets up to 75% and then starts from zero again. Is it because I have WP 4.1? If so, how can I fix this?
Actually it now uploads to 100% (since i deleted my WP app on the server and now have an older version of WP) but then i get a white screen saying “The page cannot be displayed because an internal server error has occurred.”
Why is this theme so difficult?! I don’t have any issues with other themes i have uploaded. Now I’m regretting spending money on this theme. Someone please help.
Ok nvm i figured it out.
Hi,
Here are our installation instructions: https://theme-fusion.com/support/documentation/avada-documentation/#page-item-80313
Thanks and Happy Holidays!
Hi, I have a problem when active pages the fusion page builder I open the window but it is not active and if I click me close what’s up?
Hi,
Please read https://theme-fusion.com/knowledgebase/avada-3-7-fusion-builder-editing-screen-grayed/
Thanks, Happy Holidays!
Hello,
1) How to make “TOP Sidebar Position”?
2) With columns options?
3) And is it possible to have it built into the theme options where the other sidebar options are?
Thank you in advance & Merry Christmas and Happy New Year 
Hello,
Can you please explain the “top sidebar position”? Do you mean side header?
Happy Holidays and Happy New Year to you too!
Hi,
When you click on the send button with the Modal forms, where do I change or add the email address to receive? Modal name=contact
Thank you.
Hi,
I’d have to see your setup in order to understand your query. Please post a ticket on our support site http://theme-fusion.com/support with a link to the issue url and wp-admin details.
Thanks
December 26th
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Avada v3.7.1 Is Live!
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hello,
Does this team support easily coding (or shortcode) to present images with a title in the bottom?
thank you
Hi fwu,
Yes, we have a WYSIWYG page builder through which you can insert an image and a title below it.
Thanks,
Happy Holidays!
I am having the same problem as billyjc and the others. Im running WP 4.1. I click edit and i get a greyed out box and if i click anywhere the pop up box closes. please advise asap. trying to finish this site up and cant do any edits.
Hey Guys!
It has already been fixed back in Avada 3.7. Please make sure you are using Avada 3.7 or higher and Fusion Core 1.6 or higher.
https://theme-fusion.com/knowledgebase/avada-3-7-fusion-builder-editing-screen-grayed/Thanks!
Hi,
More about the issue: https://theme-fusion.com/knowledgebase/avada-3-7-fusion-builder-editing-screen-grayed/
Please upgrade to Avada 3.7.1 and Fusion Core 1.6.1 which is available for download from ThemeForest.
Make sure to read:
1. http://theme-fusion.com/avada-doc/install-update/how-to-update-theme/
2. http://theme-fusion.com/avada-doc/install-update/important-update-information/
Thanks,
Happy Holidays!
Hello, I’m having exactly the same problem as “billyjc99”. Can you fix this? Thanks and happy Holidays
Hey Guys!
It has already been fixed back in Avada 3.7. Please make sure you are using Avada 3.7 or higher and Fusion Core 1.6 or higher.
https://theme-fusion.com/knowledgebase/avada-3-7-fusion-builder-editing-screen-grayed/Thanks!
Hi,
More about the issue: https://theme-fusion.com/knowledgebase/avada-3-7-fusion-builder-editing-screen-grayed/
Please upgrade to Avada 3.7.1 and Fusion Core 1.6.1 which is available for download from ThemeForest.
Make sure to read:
1. http://theme-fusion.com/avada-doc/install-update/how-to-update-theme/
2. http://theme-fusion.com/avada-doc/install-update/important-update-information/
Thanks,
Happy Holidays!
I’m having the same problem as @billyc99 please update.
Thanks in advance
Hi,
More about the issue: https://theme-fusion.com/knowledgebase/avada-3-7-fusion-builder-editing-screen-grayed/
Please upgrade to Avada 3.7.1 and Fusion Core 1.6.1 which is available for download from ThemeForest.
Make sure to read:
1. http://theme-fusion.com/avada-doc/install-update/how-to-update-theme/
2. http://theme-fusion.com/avada-doc/install-update/important-update-information/
Thanks,
Happy Holidays!
Hey Guys!
It has already been fixed back in Avada 3.7. Please make sure you are using Avada 3.7 or higher and Fusion Core 1.6 or higher.
https://theme-fusion.com/knowledgebase/avada-3-7-fusion-builder-editing-screen-grayed/Thanks!
Hello ,I am having the same problem as Sercan205. I cannot edit with Fusion Builder. Since updating to Wordpres 4.0/ 4.0.1 / 4.1 version theme does not work in a stable manner . Fusion Builder does not work correctly in those three version so we can not edit our site. The error is as the follows: Under the fusion builder and from the builder elements when I pressing on edit button of any object the editing menu stays at the back and if I clicked anywhere after that the editing menu closing automatically.
Hi,
Please upgrade to Avada 3.7.1 and Fusion Core 1.6.1 which is available for download from ThemeForest.
Make sure to read:
1. http://theme-fusion.com/avada-doc/install-update/how-to-update-theme/
2. http://theme-fusion.com/avada-doc/install-update/important-update-information/
Thanks,
Happy Holidays!
Hey Guys!
It has already been fixed back in Avada 3.7. Please make sure you are using Avada 3.7 or higher and Fusion Core 1.6 or higher.
https://theme-fusion.com/knowledgebase/avada-3-7-fusion-builder-editing-screen-grayed/Thanks!
More about the issue: https://theme-fusion.com/knowledgebase/avada-3-7-fusion-builder-editing-screen-grayed/
