741 comments found.
I try to input the code on LayerSlider sliders for Automatic updates & Premium support. But it respond me “Failed to set up automatic updates.”
nm got it, thanks
Hi!., Glad that you fixed the issue.
Let us know, if you find any issues in future.
Regards., DesignThemes Support.
hello, how are you?
i have a problem, i tried to change the menu font and it is not working anymore, it is not changing, what could the problem be?
Dear Customers,
We will be on Holiday for Next 4 Days (15 Jan 2015 to 18 Jan 2015) due to local festival season. Team will be back on Monday (19 Jan 2015). Kindly expect a delayed response to your email’s and tickets. Thank you Very Much for Understanding…!
Regards., DesignThemes Support.
Hi, can i please get a link to the purchase images from the demo ?
Hi.,
Please Check the text file for the purchase links of dreamspa theme.
https://www.dropbox.com/s/jcxqp5udhocyb6r/dt_image_purchase_links.txt?dl=0Regards., DesignThemes Support.
Hello. I want to disable the menu : Staff , services, customers calender and payments. How I can do this via funcionts php? thanks!
Hi.,
Thank you for contacting us.
You cannot remove it from functions.php. Just comment this php code below to remove it from the Dashboard
require_once plugin_dir_path( __FILE__ ).'/reservation/register-reservation-system.php';
in the file
wp-content/plugins/designthemes-core-features/designthemes-core-features.php line no: 42
Regards., DesignThemes Support.
Hello. I installed the theme and imported the demo content, but there is not as much content as the Live Preview here: (http://wedesignthemes.com/themes/index.php?theme=dreamspa). Is there a way to see all the shortcodes that are being used on the Live Preview pages? Thank you.
Hi.,
Thank you for contacting us.
You can see all the shortcodes from the shortcode builder in the editor section of all pages and posts. Let us know if you have any queries.
Regards., DesignThemes Support.
Hello, I have a concern with your child theme which apparently does not work? Here is the error message:”dreamspa ChildTheme URI: http://wedesignthemes.com/themes/dt-dreamspaAuthor: the DesignThemes teamAuthor URI: http://themeforest.net/user/designthemesDescription: Child theme for the DreamSpa theme powered by DesignThemesTemplate: dreamspaVersion: 1.0”
Do you have an idea for theme repair your dreamspa ChildTheme? Awaiting for your answer, best regards, NR
Hi.,
Our child theme works correctly.
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
Hi, Is there a specific way to generate a working Mailchimp API for the mail chimp widget in this theme? Are you required to ‘create an app’ to do this, or can you use a general API key. We have tried using a generated API Key and get an error.
Hi., Thank you for contacting us.
Just the api key that is created in mailchimp site is enough and there is no special steps for generating it.
Regards., DesignThemes Support.
Hi, excellent template!
One question. All content from page builder sits flush to the edges of the white full width section. I would like to apply a 20px padding to this, however if I do it pushes the full width modules, such as Popular Treatments out of bounds also.
Would you be able to tell me how to do this please?
Many thanks.
Hi.,
Thank you for contacting us.
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
Hi,
Good job with the theme 
In the preview, section ‘shortcodes’ there is a nice table at bottom of the page. How can i add that table? I don’t see that option given in page builder.
Thank you.
Hi.,
Thank you for contacting us.
Sorry we do not have tables shortcodes in our theme. Just paste the html attached in text file to the page in “Text” mode to get the table shown in the demo.
https://www.dropbox.com/s/xlwjifrbkwr3sws/tables.txt?dl=0Regards., DesignThemes Support.
Hello,
great theme. One question: where can I translate with WPML the subtitles? Thank you!
Hi.,
Sorry you cannot translate the subtitles using WPML plugin.
Regards., DesignThemes Support.
And in which php-file can i find the subtitle string?
Hi.,
We are checking the WPML team regarding the issue. Will let you know when we get the feedback.
Regards., DesignThemes Support.
Can you tell me something new? Regards, Birgit
Hi Birgit.,
Please check the attached screenshot : https://www.dropbox.com/s/p1ejru9pp5orr4u/dt_subtitle_edit.png?dl=0
Regards., DesignThemes Support.
Thank you!!!
Hi,
I trying to create my shop page with the woocommerce and I want to display this page with categories and after selecting the category it will show the products.
The problem is that the category image is very huge (full page with), despite that the thumbnail size for the category image is configured to 150×150.
Can you help me to solve this problem?
Thank you.
Hi.,
Thank you for contacting us.
Just add this css code in Dashboard > DreamSpa > Integration > Custom Css.
.woocommerce ul.products li.product-category.product a img, .woocommerce-page ul.products li.product-category.product a img { width:auto; margin:0 auto; } ul.products li.product-category { float:left; text-align:center; } ul.products li.product-category { width:260px; }
Regards., DesignThemes Support.
It helped to solve the problem. Thank you so much
Hi!
Thanks Let us know, if you find any issues in future..
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end
Regards., DesignThemes Support.
Hi, if i would like to hide the”Popular Procedures” and the “Our Galery” part from the first page, can I do that? Or can I change it? Thank you
Hi.,
Thank you for contacting us.
Yes, they come from the shortcodes. So you can hide or change it easily.
Regards., DesignThemes Support.
First, I want to translate the main options into italian, for example, ‘select service and staff’. I am not sure where to do this.
Second, I have installed a sample service: Asthetic Manicure – Hands and Feet, and also the Italian equivalent service in WPML, however, both services are appearing in both language sites…why is this? I would like the italian option for that service to only appear in the italian section, and the english service in the english section.
Third, the payment choice option is not giving me any choices…I see on your demo a choice between pay with paypal, and pay on arrival…how do I configure those options? Without the dropdown I cannot complete the booking reservation.
Sorry for all the questions, but it is my first time with your theme. Thanks for your help. The theme is purchased, but I am the web designer for this theme, so please direct the response to this comment to ‘in_no_v8@yahoo.com’ as well as replying here. Thanks in advance:)
Hi!.,
Thank you for contacting us.
Kindly, mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
Sent all details:) Thanks for your help, looking forward to hearing a response.
Hi.,
1) You can translate the texts from Dashboard > WPML > String Translations. Search for the text and translate it.
2) Kindly, send us the page link in which you have the issue.
3) The payment options are enabled. Now you can check it. You need to specify the paypal api in Dashboard > DreamSpa > Company > Payment. Enter the api username, password, signature and enable Live and save all.
Regards., DesignThemes Support.
I have created a service, and then translated that service to italian. I want the italian service to appear on the italian pages only, and the english service to appear on the english pages only (aesthetic manicure – hands and feet). Thanks for your help!
Hi.,
Thank you for letting us know the issue. We will fix this issue in our next update.
Thank you for the patience.
Regards., DesignThemes Support.
When would this be? Im supposed to launch the site in 14 days!
Hi.,
We will release the update ASAP in few days.
Thanks for the patience.
Regards., DesignThemes Support.
Thanks, looking forward to it:)
Hi.,
We have fixed the issue. Please check it.
Regards., DesignThemes Support.
Hi there, I have the updates plugin for themeforest, and theres no theme update yet, also tried re-downloading the theme, but the changelog is saying 1.4 instead of 1.5. I guess I will wait a few days until the update becomes automatically available, and then I will let you know:)
Hi.,
We have not updated the theme yet in themeforest. We have directly fixed the issue in your site. We will update that fix in the next update. Thanks.
Regards., DesignThemes Support.
oh! i see. thanks for the clarification. excellent. Understood. Have checked and can confirm, all good:) Thanks!
Hi!
Thank you.
Let us know, if you find any issues in future.
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end
Regards., DesignThemes Support.
hello, I am trying to install the theme and it’s giving me an error ‘are you sure you want to do this?’ presumably the Nonce check is failing – can you advise?
Hi.,
Thank you for contacting us.
1) If your wordpress uploader does not work. Kindly, connect your server via FTP.
2) Move to folder wp-content/themes/
3) Upload the dreamspa theme files ( the files inside the folder dreamspa )
4) Activate it via Dashboard -> Appearance -> Themes.
Regards., DesignThemes Support.
Hello,
I want to buy the template ‘Dream Spa – Responsive Beauty Salon WordPress Theme’ I have a few questions.
Is it possible to change the logo ‘Dream Spa’ in to another logo?
In the homepage below ‘A warm welcome’ there are 3 items: – Ayurveda Spa – Luxury Spa – Massage Spa
I want to change the 3 ‘round circles with image’ into ‘round circle with another image’. Also I want to replace the images.Is that possible?
Regards Robert
Hi.,
1) Yes, you can update the logo with your own logo.
2) Yes, you can change the round image and also the image below the round image.
Regards., DesignThemes Support.
Hello,
I want to buy the template ‘Dream Spa – Responsive Beauty Salon WordPress Theme’ I have a few questions.
Is it possible to change the logo ‘Dream Spa’ in to another logo?
In the homepage below ‘A warm welcome’ there are 3 items: - Ayurveda Spa - Luxury Spa - Massage Spa
I want to change the 3 ‘round circles with image’ into ‘round circle with another image’. Also I want to replace the images.Is that possible?
Regards Robert
Hi.,
Thank you for contacting us.
1) Yes, you can update the logo with your own logo.
2) Yes, you can change the round image and also the image below the round image.
Regards., DesignThemes Support.
Hey Designthemes, I love Dream spa template, i am fairly new to this website stuff and have been recommended to use a Joombla template not wordpress. i am wondering if you have a joombla template available? thanks
Hi.,
Thank you for contacting us.
Sorry we do have only wordpress themes. We will consider joomla templates in future.
Regards., DesignThemes Support.
Hi, How I do translate in italian language some word of your template as “Call us”, “Mail us”, etc…?
Hi.,
Thank you for contacting us.
You can translate it from the file wp-content/themes/dreamspa/headers/top_menu.php
Regards., DesignThemes Support.
Where I can enter the API key and username&pw for updatig this theme through WordPress?
Hi.,
Thank you for contacting us.
You cannot update the theme from wordpress admin panel. You need to do it manually. Follow the below steps to update the theme.
i) Download the theme from themeforest page.
ii) If you have made any custom changes in the code, please take a backup of it.
iii) Overwrite the updated theme files to the older theme files. Update the custom change that you had already.
iv) go to wp-content/plugins/ through ftp
v) Remove the folder designthemes-core-features/ from wp-content/plugins/
vi) Then Login to Dashboard -> Appearance -> Install Plugins. Install the Designthemes Core Features plugin. Thats it. Now you are updated to the latest version.
Regards., DesignThemes Support.
