374 comments found.
Hello,
when i resize my window the products becomes right a emty space.
look this: http://www.directupload.net/file/d/3909/4kgk5i83_jpg.htmplease help
Hi there,
That is responsive design and you do not need take care about that.
Nobody resize web browser like that.
Kind regards !
Opal Support Team
Connect with us via
Hello! Congratulations for the theme!
I have a problem: The pagination of the shop page is wrong… My site (in my localhost) has eight product’s pages. When I am in the page number 1, I can see the page numbers “1 – 2 – 3 – 4 – ... – 6 – 7 – 8”. There is ”...” instead of “5”. This problem only happens in page number 1.
How can I solve it?
Hi there
Thanks for using our theme.
That is not problem.
That is function from WooCommerce to use with more than 10 page.
You can add more to know.
Kind regards !
Opal Support Team
Connect with us via
HI,
The category drop down next to the search bar is not showing up in mobile. please help this is very important
http://yourfitstore.comHi there
On mobile view that can not show up Vertical Menu.
Because our theme is responsive theme, So that is normal and no problem with it for the best mobile view.
Thanks
Hello there, I have purchased this theme and Installed as per instructions on the guide, But it is not working since woo commerce updated. There are color issue and some plugin not working. I am seeking support and I have contacted authors support page and it has been week i have not heard. Would you please help me and fix issue. I will appreciate it.
Hi there,
Thanks for using our theme.
Could you take a photo screenshot with description about that.
Then send me with your admin + ftp information via : opalwordpress@gmail.com
We will try to help
Kind regards !
Opal Support Team
Connect with us via
Hi, it´s me again, i downloaded the theme update (16-Feb-2015) but i have an issue in Check-Out Page, the pay form is duplicated, look´s like this -> https://dl.dropboxusercontent.com/u/9050760/idstorepayment.png
Can you help me to fix it? Thanks!
wp-content/themes/shopping/woocommerce/review-order.php
That is the file that cause the issue and display double pay form, can you tell me how to fix it?
Hi there.
Please download our latest version on ThemeForest
Then replace any files out of dates to make your site compatible with WooCommerce 2.3.3
Let me know if you still have problem
Thanks
I download the latest version, and im having the same issue in checkout page and My cart page.
Hi there,
Please send me your FTP + Admin information to : opalwordpress@gmail.com
Then we will try to help.
Kind regards !
Opal Support Team
Connect with us via
Hi,
can it be fully translated to spanish?
Thank you!
Hi there
Thanks for interested in our theme
Our theme come with .po and .mo files and you can translate to any languages you want.
Let me know if you need another information!
Hello, sorry my english is bad. I have my Woocommerce Updated to Version 2.2.3 and now i have a problem. Can i updated this themplate or if updated automatic for woocommerce version 2.2.3? wenn this theme not updatet please help me to fix this. look picuter
http://pl.vc/2hd9aHi there,
WooCommerce have recent released newest version 2.3.2.
If you site are running normally, please do not need to update it now
We need time to make our theme compatible with it.
Please wait until we updated our theme. Do not update anything if you do not want your site have problem.
Kind regards !
Opal Support Team
Connect with us via
Ok, thank you and a great theme 
One more question – I’m trying to edit the CSS to center the menu items in the nav div – but nothing will take.
.navbar-default ul { list-style: outside none none; width: 50%; padding: 0px; margin: 0px; display: inline-block;
Doesn’t work – nor does:
.navbar-default ul { list-style: outside none none; width: 50%; margin: 0px auto; display: inline-block;
Hi there,
For any technical problem, please contact with us via : opalwordpress@gmail.com
We will try to help.
Kind regards !
Opal Support Team
Connect with us via
Hey I have an issue, or rather a question about WooCommerce image cropping:
The issue is that when we follow your instructions and set those dimensions (with hard crop) – the images that we upload are cropped to fit. So, this won’t work for us. When we unselect “hard crop” and regenerate thumbnails, all of the images are different shapes and sizes.
How can we make all of the images the same size – but without them being cropped (just making them fit)?
Thanks,
Hi there,
Please follow that structure to know more :
goo.gl/GRSfRW
Kind regards !
Opal Support Team
Connect with us via
Hi,
Even when changing the currency to $US in WooCommerce settings, the add to cart widget still shows currency as UK pounds.
How can I fix this?
Thanks,
Hi there,
Thanks so much for using our theme.
Please clear your cache and reload your site. If you still have problem.
Send me your admin + FTP information via : opalwordpress@gmail.com
We will try to help
Kind regards !
Opal Support Team
Connect with us via
Awesome theme! there is any chance that you make the “es_ES.po” and “es_ES.mo” translation files for the theme?
I just install the theme and in the plugin page there is an update for visual composer… how can i update to the latest version? thanks!
Hi there,
Please contact with us via email : opalwordpress@gmail.com
We will guide you how to update
Kind regards !
Opal Support Team
Connect with us via
I just email to you… with subject “Shopping woocomerce theme forest”
Hi there,
Please use another email, we can not send email to your mail with @icloud.com
Thanks
Thanks for send me the update…. one more problem, i just update to Woocommerce 2.3.3 and some woocommerce templates from the theme got some issue about compatibility regarding the new version. Do you have plans to update the theme soon? Thanks and awesome theme and support!
Thanks!
Hi there,
Thanks you so much for using our theme.
We have updated something on our theme but need ThemeForest review.
So please be patient and our theme will comeback soon to fully compatible with WooCommerce 2.3.3
We so sorry for any inconvenient.
Kind regards !
Opal Support Team
Connect with us via
Dear, I want to shown my customer login vertically. when checkout. kindly tell me where i find those code for customize? because i spend couple of time but i didn’t find those codes.
screenshot > http://bit.ly/1zHfYSE
Hi there,
Thanks so much for using our theme
For your idea, please change from that file : theme/shopping/woocommerce/myaccount/form-login.php
Let me know if you still need help
Kind regards !
Opal Support Team
Connect with us via
hi.. I like your theme. I’m doing a News+Online Store. Actually this is a hybrid web site. so my home page is for news. 1.so can I use ‘www.example/store’ as online store’s home page? 2. if I do that will it work properly? 3.Can I connect my bank account to my site? 4. is there a way to show banner ads here?
how about the category listing? can I show it like in ebay?
Hi there
Thanks so much for interested in our theme.
We create wordpress theme so all of your purpose like you said can finish with our site
Please research about WordPress first then you can create anything you want with our theme
Best regards!
Hi,
How can people insert profile photos inside which can be shown when they comment a product?
Is there an option which lets people log in with facebook on the website?
Regards,
Hi there,
You can try with that plugin : http://bit.ly/1z2Glx2
Thanks
Hi again,
Is it the same plugin that you are using when you comment on the product? How do you see the picture of people when they comment?
Hi there
People only display avatar if they had them.
And they need to upload or link their account with social or using Gavatar.
Please check it. Thanks
Hi my friend,
Is this well responsive with your theme. The plugin?
Hi there
We have no idea about that because we haven’t used it before. But i think that can responsive well.
Thanks and let me know if you still have problem!
Hi, im thinking seriously in buying this theme, but i just have a couple of questions before i do:
1.- Can i add custom tabs in product page? http://venusdemo.com/wpopal/shopping/ i need to add 2 o 3 tabs that show specific information for each product like youtube videos, shortcodes, downloable links, ul lists, etc.
2.- In case i can add custom tabs… can you help me with that?
3.- Where is the “Shopping cart” text in the head of the page, i need to add a text for a live support chat something like “Have questions? try our live support chat” for example with an image or an icon, can i do that? and if is posible can you help me?
Sorry for my bad english. Thanks and great theme!
I almost forgot… there is a way to make something like this in every part where product display? http://s7.postimg.org/juhh8n0mj/Ember.jpg
Hi there,
Thanks so much for interested in our theme
Here are the answer for your points :
1. Current we support some tabs default of WooCommerce you can research about your idea and current have a lot of plugin can add custom tab on Products Page like that : http://bit.ly/1y7z0wZ
2. Look at on plugin under
3. WE can customize header like your idea after you install your site
4. For brand current you can use that plugin : http://bit.ly/1Cgt23r
Thanks and have a nice day!
hi can i know how do i add a revolution slider in the product category page ? i cant seem to find a place to add a banner
Hi there,
If you want to create categories page with Slider, Please create new page then drag revolution slider on there.
Then use that shortcode to call categories :
[product_category category=”appliances”]
About place banner on categories, please follow that image : http://www.screencast.com/t/gL766FTNQF
Thanks and let me know if you still need help
Hi!
I need some help with the theme and I have posted some questions to opalwordpress@gmail.com
I would appreciate some answers. My e-mail is rinor.mazreku@hotmail.com
Regards,
Hi there
Please be patient. We will reply you when we available because your email arranged on the our list.
Thanks
Hi, Yes will do I wonder, how can I activate the “Cart add on” that is on the cart page. See this URL on the demo please: http://venusdemo.com/wpopal/shopping/cart/ where it says “You may be intrested in”
Hi,
I can’t get upload for WPbakery visual composer..
Thanks.
Hi there,
Please let me know your admin account by sending to : opalwordpress@gmail.com
We will update it for you.
Or you can download newest version theme to get newest plugin from folder :theme/sub/plugins
Thanks
Hi,
When trying to update the plugin called “WPBakery Visual Composer” I get an error message saying the license key is invalid although I have inserted it correctly as described.
Does this plugin need to be updated? Because now it says in my wp-admin dashboard that one plugin needs to be updated.
Thanks.
I am not able to use the visual composer at all at the moment…
Hi there.
Please give me your admin account to email : opalwordpress@gmail.com
We will check and resolved it for you.
Thanks and have a nice day!
Hi,
I have seen the demo of the theme and I am mighty impressed. I have some questions which I have not found an answer to by reading the description and comments:
- How responsive is this theme on the mobile phone and tablet?
- When people purchase something from the website, which has this theme installed, is it a safe purchase? Does it have a green lock next to the URL?
- Do you need to install the WooCommerce plugin or does this theme already have the feautures of that plugin?
- When a new update comes to the theme, does it comes a notice in my wordpress admin bar that I can update it or do I get an e-mail and have to update the theme via my FTP-client. Because I once purchased a theme on envato and I now have to manually update the theme via FileZilla.
Again great theme and I am seriously thinking to purchase it, but I need some answers to these questions first.
Regards,
Also I forgot to mention another question:
- Is there an alternative which allows a customer to share the Item on the website on their facebook and get a discount of it?
Hi there
Thanks so much for interested in our theme
Here are the answer for your points :
– You can check responsive by using your phone connect to our demo site : venusdemo.com/wpopal/shopping
- That purchase function come from WooCommerce plugin and we do not edit anything, you can learn more from WooCommerce page
- Yes, of course you need to install WooCommerce plugin
- When our theme have update, you need to update it via FTP.
- About discount when you share products, please check some plugin can do that like : http://codecanyon.net/item/discount-for-likes-woocommerce-plugin/8147775
Let me know if you need more information!
Thank you for this useful information,
I have some more small questions which I would appreciate to get an answer on:
- Are there updates continuously? - When you press on an item and get redirected to its page, you can’t scroll down with your thumb (mobile version) when you hold it and push down on the picture. Is this a bug or is it supposed to be like that? This can be an issue especially when the image is large because then it will be hard scrolling down/up. - When you press on the plus-mark on the picture, it pops up an large image which is too large for the mobile window. Is this a bug or correct? - If somebody buys clothes, how can they choose the size fo the clothes? Shouldnt there be some buttons they can press on for the sizes for eg. S, L , M XL, etc. ? Or maybe a message box where they can send a message to the seller with the right size that they want ?
Regards,
Hi there,
For size product, you can do it on our theme
Follow what sample product on another theme to know more : http://venusdemo.com/wpopal/fashion/product/woo-ninja-3/
Thanks
Hi,
The venusdemo has a great feature which allows you to chose size and colour. Is that implemented in this theme also?
Yes, that is one of our theme and feature include on all of our theme
Thanks
Wonderful, you have done a great job with this theme. Can you translate all of it into swedish without touching the theme code? Does it have a translating program or do you need to use poedit?
I have an improvement for the theme also:
When people press on the product and get redirected they are able to see 3-4 pictures more. There should be an option which allows the admin to publish a video there instead of one of those pictures.
Regards,
Hi there
Current our theme come with .po and .mo to change language.
You can hire that WPML team to help you with language translate : bit.ly/opalwpml
About another idea, we do not understand it. Could you send us your sample link.
Thanks
I dont have a sample link sorry. But the idea is only that you can add a video also, among the product images.
Regards,
Hi there
Current you theme do not come with that function video feature for products like your idea,
But we can do it for you with fee
After you install our theme, contact to us with your Admin + FTP via email : opalwordpress@gmail.com
Our technical team will customize it for you
Thanks
