992 comments found.
Hello, just bought your theme and it says it doesnt declare woocommerce support. I have installed last version of your theme and woocommerce.
http://colorinesinfantil.com/tienda/Hi!.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
Hi there, I love this theme, it is great. I have found several problems rise after I installed the child theme, in the recent build. It displays ok on desktops but on mobile devices my logos are replaced by the default ones in your package, which for obvious reasons is annoying. The art on the front pack displays as one third cut off once again is not as it had been displaying till now. I turned off the child theme and turned on the main one but the issues still remain. Third I recently WPML plugins for the site, this may or may not be related, but the site is now throwing fatal memory issues which I suspect is a problem with something clashing in the background. I may need your help with resolving these issues as I still want to use your theme as it is the best for my needs.
Update I had server side issues with the wpml plugins, but I am still having issues with displaying content correctly on mobile devices vs. desktop browsers.
Hi.,
Thank you for contacting us.
Update the Retina logo from Buddha panel > General > Retina Logo, so that the mobile layout shows the retina logo.
Regards., DesignThemes Support.
Thanks, sorry for the late reply, but the Buddha panel doesn’t seem to be functioning on my site, no matter what buttons I push for the upload or any button for that matter there is no response from the site. It still may be a clash with the WPML plugins I fear. I need some more help on this. Thank you for your hard work. It is appreciated.
Hi.,
Kindly, disable the external plugins other than the theme recommended plugins and check the issue. If still face the issue, please mail your WordPress and FTP Login Credentials through the right bottom form located @ http://themeforest.net/user/designthemes so that we will check the issue.
Regards., DesignThemes Support.
See previous thread and your reply below.
I have deactivated all plugins except DesignThemes Core Features Plugin.
There is still no margin – please advise.
Site is here – http://happy.communisage.com/
Many thanks.
rsriram | rsriram Author Team | 5 days ago
Hi,
Thank you for contacting us.
May be plugin conflicts will occurs.
So Please deactivate all plugins except our theme package plugins and check it out.
Regards., DesignThemes Support.
7 days agoHi,
Nice theme – thanks.
I am building a site in a development area. Please look at this link.
Question – why is their no margin on the left hand side of the page?
I have not touched CSS.
Many thanks.
Mike C
Hey Rsriram – do you have an answer for me?
Hey Rsriram – do you have an answer for me?
PLEASE REPLY EVEN IF THE ANSWER IS YOU DO NOT KNOW WHY NO MARGIN IS PRESENT
Hello! I love your theme but..I’m confused…on mobile devices these images are all stretched : this page: http://www.mpdiscoverymuseum.org/events/
snapshot: http://www.mpdiscoverymuseum.org/wp-content/uploads/2015/02/Screenshot_2015-02-04-09-13-27.pngHi.,
Thank you for contacting us.
Since the images in that page are set with static width and height, the images stretch in mobile. Just remove the width and height and check it in mobile.
Regards., DesignThemes Support.
Hi, I can’t find a working solution to this requirement in the previous comments, sorry if it’s aready there.
I want to move the social icons to the copyright area, and I have tried adding the shortcode in the copyright text area of the footer section in the Kidszone menu, but obviously it didn’t work.
What I want is this https://www.dropbox.com/s/lx768ddtvqheycu/Footer.jpg?dl=0
Thank you in advance.
Hi.,
Thank you for contacting us.
You need to add this code in footer.php
<?php echo do_shortcode('[dt_social title='We are Social' /]'); ?>
Regards., DesignThemes Support.
I’m sorry, it does not seem to work, no matter where in the file you add the code you provided, it prevents to footer to show.
Hi.,
We have added it in the correct place of footer.php.
Adjust the style sheet to make it fit in the footer.
Regards., DesignThemes Support.
Ok, I see that, Thank you. But how do I adjust the style sheet?
Hi.,
Kindly, edit the file from wp-content/themes/kidszone/style.css
Is it possible to write the address on the left of the top bar? How do I do it? Thanks in advance for your help. Greetings.
Hi.,
Thank you for contacting us.
You need to edit the file wp-content/themes/kidszone/header.php
Regards., DesignThemes Support.
Sorry, but I do not know how. Could you explain I do it? Sorry for the inconvenience. Best regards.
I’m still waiting for a reply, actually I need it. Thanks in advance.
I solved as I could … thanks :/
Hi.,
Glad that you found it out.
Let us know, if you find any issues in future.
Regards., DesignThemes Support.
I purchased this very good theme, and I want to disable the Breadcrumbs (like) section in the lower part of the footer. Now it shows something like: Activate/Activity/Activity/Blog/Cart/ and other page links. I do not want all these to be shown there. I want only my custom footer text and nothing more. How can I hide all these links?
Thanks for your reply
Hi.,
Thank you for contacting us.
Go to Dashboard> Appearance > Menus > Footer Menu (select) > Remove all menus > Save menu. Thats it. Please check it now.
Regards., DesignThemes Support.
I am using Wordpress 4.1 and there is no such an option (Remove all menus). Besides I have already a menu ready. Why must I delete it? Anyway, I deleted all menus and I created one from the ground up. I saved the menu and nothing changed! Please Help.
Finally I found this solution : I created a dummy menu with nothing in it, and I selected as a secondary menu this dummy menu. And voila! This foolish line in the footer disappeared. Please do something more human friendly in your next update. Thanks.
Hi.,
Remove all menus is not an option.
By clicking each menu, you will have a option to delete. That what we said. Glad that you sorted it out.
Regards., DesignThemes Support.
What do I need to do to actually get access to the photos on the Kidszone preview website? I have limited experience and this theme is a little more difficult than I anticipate so having the images would be helpful for setting things up. Or can someone tell me how much it cost to customize the theme?
Okay this issue is resolve, found most of the images on canstock photo. New problem when cutting around the images and uploading them to the slider. Got this error:
Warning: Illegal offset type in isset or empty in /home/mymainurl/public_html/mysite.com/wp-includes/post.php on line 1151
Can someone tell me what this means?
Hi!.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
How to translate “Navegate to” to spanish? This string doesn’t appear in .po file http://screencloud.net/v/cuka
Hi.,
Thank you for contacting us.
You can find the text “Navigate to” to in the file wp-content/themes/kidszone/framework/js/public/custom.js line no: 73
Regards., DesignThemes Support.
2 pre-purchase questions:
1. Can I add a search bar after the main menu within this theme (like themeforest.net)?
2. Can I change the colors of the theme different from the given color options? If yes, how?
Thank you in advance.
Hi.,
Thank you for contacting us.
1) You can achieve this by customizing header file. We will guide you.
2) You can easy to create your custom skin option by customizing the css code.
Looking forward your purchase happily 
Regards., DesignThemes Support.
Hi,
Nice theme – thanks.
I am building a site in a development area. Please look at this link.
Question – why is their no margin on the left hand side of the page?
I have not touched CSS.
Many thanks.
Mike C”>
Hi.,
Thank you for contacting us.
May be plugin conflicts will occurs.
So Please deactivate all plugins except our theme package plugins and check it out.
Regards., DesignThemes Support.
Hi, I have problems with widgets translations. I am using WPML. I have translated the widget in contact page side bar but it shows the widget only in the catalan version. As it is indicated by WPML I have translated the widget from English.
You can see the site in catalan http://www.costabravaparcaventura.com/contacta/ and in English http://www.costabravaparcaventura.com/en/contact/
In happens also that new widget areas such as the ones I have created for this page http://www.costabravaparcaventura.com/que-es/ are not translated to other laguages as you can see in the spanish version of the site http://www.costabravaparcaventura.com/es/que-es-2/ where it shows Display Everywhere sidebar.
Thanks!
Hi.,
Kindly, mail your WordPress and FTP Login Credentials through the right bottom form located @ http://themeforest.net/user/designthemes so that we will check the issue.
Regards., DesignThemes Support.
Thank you for your mail and for your help!
Hi!
Thanks Let us know, if you find any issues in future..
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end
Regards., DesignThemes Support.
Hello, I am considering tho purchase this theme but need to know if I can make it multi vendor with Dokan? Appreciate your comments Olga
Hi! Thank you for contacting us.
No we do not support dokan.
Regards., DesignThemes Support.
Hi, I have another question here.
I cant figure out which parameter in the kidszone menu applies to the fonts in this image:
https://www.dropbox.com/s/f0kzwd8o01wn0pc/Captura%20de%20pantalla%202015-01-29%2022.31.01.png?dl=0Thanks for your help.
Hi.,
You can change the font from Dashboard > Kidszone > Appearance > Typography > H2 Font Family, Size and Color
Regards., DesignThemes Support.
Hi, sorry, H2 is already different, is the one marked as h2 in my screen grab. Thats wy I posted this question.
Hi!.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
Hi, this is how my widgets page looks like https://www.dropbox.com/s/rb6h0s1z6udvcts/Captura%20de%20pantalla%202015-01-29%2019.42.08.png?dl=0
The pages on the right are missing, I’ve checked everything and I can’t figure out what the problem is.
Thank you.
Hi.,
Kindly, disable the external plugins other than the theme recommended plugins and check the page.
Regards., DesignThemes Support.
HELLO! Can I get a shortcode to add onto a page w/ the Blog post (the one with all the post displayed on it)
Thanks!
Hi.,
Thank you for contacting us.
Use this shortcode [dt_blog_posts posts_column=’one-half-column’ excerpt_length=’20’ ]
Regards., DesignThemes Support.
Hi,
I have installed SEO Yoast recently with your theme and get an error message.
Your theme contains a meta description, which blocks WordPress SEO from working properly, please delete the following line, or press fix it: <meta name=”description” content=”<?php bloginfo(‘description’); ?>”/>
I understand that this mat be outside the scope of your support but if you have any information here that may be helpful for me to follow up on I would be very grateful.
Hi.,
Thank you for contacting us.
You can find those lines from the file
1) wp-content/themes/kidszone/header.php
2) wp-content/themes/kidszone/header-type1.php
3) wp-content/themes/kidszone/header-type3.php
Regards., DesignThemes Support.
I would like help in setting up my gallery so that under each gallery category, I can have a number of images that a site visitor can see when they click on that category. At present, I have images set in each category and I have four categories. When I try to see the images, I keep getting the next category main image. Please advise… Thanks… You can see the site here: http://datagrub.net.
Hi.,
Thank you for contacting us.
Sorry, we do not have that feature in our theme.
Regards., DesignThemes Support.
the demo example is included on the download archive? Thanks
Hi.,
Thank you for contacting us.
Yes , you can install our demo content through Dashboard / Kids(Bpanel) / click Import Dummy Data(Top Right )
Regards., DesignThemes Support.
Oh, one more question. You have 3 color choices on your demo. Are those it? Are you able to create any color combination you want. Like a Primary color, secondary, third? Or are the 3 colors ready to go by hitting a button and if we want custom colors we can do that as well?
Do you offer a full demo import for this theme?
Thanks again for your time.
Hi.,
Thank you for contacting us.
1) You can easy to create custom skin by customizing css code. We will guide you.
2) you can install our demo content through Dashboard / Kids(Bpanel) / click Import Dummy Data(Top Right )
Regards., DesignThemes Support.
