Hi

We’re working on a compatible Adrenalin release at the moment – it will be ready within 48 hours.

Best

Simon

Hi there,

V1.3.2.1 of Adrenalin is available to download now which should solve your issues.

Best,

Colm

Hi Adreasa

We’re working on a compatible Adrenalin release at the moment – it will be ready within 48 hours.

Best

Simon

Hi there,

I’m guessing you updated your site to run WooCommerce 2.3? http://develop.woothemes.com/woocommerce/2015/02/v2-3-handsome-hippo/ You should NEVER EVER update a live site to a major point release like 2.3 (it was flagged in red in the plugin update area!). You should always update to a test/staging version first. http://docs.woothemes.com/document/testing-updates-using-a-staging-environment/

The issues you’re experiencing are because of the upgrade to 2.3. We expect to have an update for Adrenalin within a few days.

Best,

Colm

Yes! my mistake! soryy!

no problem The update is now available to download.

Hi again,

How can I go about changing the background color of the top toolbar widget area? I can’t seem to find that in the theme options.

Add this to Theme Options > Custom Code

.cg-shopping-toolbar {
background: red;
}

Changing red to your color.

Best,

Simon

Perfect. Thanks!

Hi there Roy,

You’re not showing up as a customer who has purchased Adrenalin in our database. To avail of support please email us your purchase code and themeforest username that purchased the theme to support@commercegurus.com

Best,

Colm

Hi,

Yes – I’m using a different account. Just emailed you the purchase code and username.

Thanks,

Roy

Hi Postovski

You can set the taxation within WooCommerce > Settings. That is nothing to do with the theme.

Best

Simon

I am writing through an interpreter, probably not all true converts.

1. How to include taxes, I know 2. The plug-in mini-cart does not work, I’m not alone experiencing problems with this 3. Thanks for the help! I will try to find the answer on the Internet

p.s. Support woocommerce silent

Hi Postovski

1. You’ll need to read through WooCommerce’s documentation on taxation – this is not a theme support question.

http://docs.woothemes.com/document/setting-up-taxes-in-woocommerce/

2. I’m not familiar with this plugin. Is it an official plugin from WooThemes? Can you send a link please. We try and support all official ones, for anything else you’ll need to contact the plugin developer.

3. No problem.

Best,

Simon

Hi there,

this is a common issue – you’re uploading the wrong file You’re attempting to upload the main zip package. You need to unzip that first. Inside you’ll find a number of folders – one of which is called themeinstall. The adrenalin.zip file is inside that. Be sure to check out the docs in /documentation which includes a step by step video install guide.

Best,

Colm

Hi there,

as a follow up comment – if this is the file you’re attempting to upload it’s most likely your hosts upload limit is being reached. You need to tell your host to increase your upload limit to at least 15mb.

Best, Colm

Hi there,

Thanks for your custom

Unless you have some export/import mechanism to take your products from OpenCart to WooCommerce you’ll need to re-add them again.

Best,

Colm

Hi there,

There a few different ways to add tabs – the easiest is with this plugin.

http://www.woothemes.com/products/woocommerce-tab-manager/

Best,

Colm

Ahh perfect. 5 star theme by the way.

Thanks for the kind words

Hi Ben, Thanks for getting in touch! Can you send us your site details and youe WP admin user/pass to support@commercegurus.com as none of these should be errors at present with the latest version of Adrenalin.

Best,

Colm

Hi there,

1.) I see the currency switcher on your homepage. 2.) Re: free install – we told you we wouldn’t do a free install?? That doesn’t sound correct – I checked our comms history – we never said that We offer a free install of Adrenalin to all our customers. If you’re referring to WPML setup and install – that’s not part of the free install offer. WPML is a completely separate and complex plugin to setup and install. For that reason we created a 6 part video tutorial to help anybody who wants to set it up to get up and running asap (which we already sent you but here it is again – https://www.youtube.com/playlist?list=PLDFail-N4KVckj7QJeRiAYA4dxRh807TM )

3.) Re: switching to a Rs. symbol – I’m not sure what exactly you want to display (I currently see INR (Rs.) on your site). If you need to tweak that you should get in touch with WPML support directly as they’ll be able to assist you with any WPML plugin specific changes.

Thanks,

Colm

hi i have solved that problems now when i login to the wordpress it gives me error cant set the header and other thing is that when i select the filter in page i want to list that filter in top of the page like yo have selected red color 25 size likewise that

thanks

Hi there,

I’m sorry but I do not understand what your comment means.

Perhaps you can send me an email to support@commercegurus.com describing your problem in a lot more detail with visual examples (links, screenshots) and your WP admin user/pass/url.

Thanks,

Colm

Hi there,

This is not an option at present – you would need to modify this yourself via a child theme.

Best,

Colm

Hi,

this is not really something a theme should ever do.

You might find a plugin to do it – something like this

https://wordpress.org/plugins/default-featured-image/

Best,

Colm

Hi there,

This has nothing to do with the theme. Your shipping pricing rules are completely separate from the theme – they’re just basic WooCommerce settings. If you have questions about that you’ll need to raise them with WooCommerce support.

Best,

Colm

Hi there,

This doesn’t impact on page load at all. This is pretty standard now for any responsive WooCommerce theme. You can’t really change this without breaking the responsive nature of the theme – and this kind of change is not part of standard theme support – nor do we recommend it.

if you’re site is slow it’s more likely to be poor performing hosting – which we’ve written extensively about on our blog (see our most recent post here http://www.commercegurus.com/2015/01/19/best-woocommerce-hosting-plans-part-3-vps-providers/).

You’ll also notice there’s no issue with the load speed of product images on our demo for example: http://adrenalindemo.commercegurus.com/product/magic-tee/

If you have any follow up on this please shoot me an email to support@commercegurus.com

Best,

Colm

Also 1 more question.

How can I modify the “size chart” button to open up this link

instead of an image?

I think it’s silly to have the size chart display only one image, especially if you want to display a custom size guide for different products.

That is why I purchased this plugin… http://codecanyon.net/item/woocommerce-product-size-guide/9168678

It allows me to create custom size charts.

**However I do like the design & position of your size guide button.

I would simply like it to open up the plugin instead of an image.

https://s3-us-west-2.amazonaws.com/athletic-discount/size-chart-button-link.PNG

Thank you

Hi there,

re: 1.) issue with next/prev images – this is not active in Adrenalin – it looks like one of your customizations/plugins is revealing the images. My recommendation would be briefly switch back to the parent theme and deactivate any non essential plugins that you’ve enabled post theme install to pinpoint which item is causing the issue.

re: 2.) size guide – you’ll need to customize the theme to use this plugin and remove our code – as this is a non trivial customization that is not covered by standard theme support. My recommendation would be to either tackle it yourself if you WooCommerce and PHP really well or else seek the services for a freelance WooCommerce developer to do it for you via Elance/Envato Studio etc.

Best,

COlm

Thanks for the replay. Everything I needed wasn’t actually that hard to fix.

Hi there,

While I’m not 100% sure what you mean, there’s currently no option to change testimonials duration time. Perhaps you can explain in more detail what you’re requesting and we’ll consider adding it in the future if there’s enough demand for it.

Colm

Reviews are changing too fast. I want each of review showing longer than it is now . Is it possible that a tweak to get the desired speed change yet ? (google translate)

Hi there,

there’s no setting to set this at present.

Best,

Colm

.

Hi there

Our theme doesn’t change prices whatsoever. If you switch to a different theme, say twentyfourteen it’d be 99% sure you see the exact same issue.

You probably need to look at how taxes are applied within WooCommerce > Settings

Best

Simon

thank you for your advice. I solve the problem.

Hi there

You could try disabling the dropdown styling and see if that solves it – http://awesomescreenshot.com/01d49r3660

If you send a link and a login to support@commercegurus.com we can also take a look – something is going on (plugin installed which conflicts etc) as the demo works correctly.

Best

Simon

Hi there!

We suggest Yoast SEO – it has an option to include an XML sitemap also.

Best

Simon

Thanks!! i was thinking in this one. Now i have no doubts

Great