1685 comments found.
hello, is anyone knows how to add youtube icon to sociable icons list.
Hi.,
Yes! You can able to add.
Kindly, follow the process shown below: The below example states how to add instagram icon. Follow the same method for youtube.
1) Open the folder “Wp-content/themes/soulmedic/images/sociable/ through FTP” and add an image for instagram. And keep the image name as “instagram.png”.
2) Add the hover image at “Wp-content/themes/soulmedic/images/sociable/hover/ through FTP” and add an image for instagram. Keep the image name as “instagram.png”.
3) Open “Wp-content/themes/soulmedic/style.css”, and add the line as shown in the attached screenshot.
Refer : https://www.dropbox.com/s/k8cr01tyjsfhveb/Add-Instagram_sociable.png
That’s it. Now you’ll have the option of instagram in dashboard > Soulmedic > General > Sociable.
Regards., DesignThemes Support.
thank you, will you send me special icons for it?
hi. how can i add images to the megamenu like in your demo?
Hi.,
Thank you for contacting us.
Kindly, check the following videos.
http://wedesignthemes.com/support/soulmedic-flat-responsive-medical-health-theme/#megamenu(or)
https://www.youtube.com/watch?v=IGFfxT6ShSI&index=2&list=PL6kpawNbFm9XaEhPQ1xoN5bVOzL468l8rRegards., DesignThemes Support.
Hi,
Now, almost everything is translated, but it is still missing the “phone” in page: http://www.psicoajuda.pt/contactos/
I cannot find in the po file any “phone” string to translate. Can you tell me how to translate it?
Regards
Hi.,
Thank you for contacting us.
You can translate it from the file wp-content/plugins/designthemes-core-features/shortcodes/shortcodes.php line no: 670
Regards., DesignThemes Support.
Hi,
In the mobile version, it is not shown the top header with the phone numbers and email, which is a must for someone searching in a phone. Can you tell me if there is a way to show this top header? Please look in this page: http://www.psicoajuda.pt/
Regards
Hi.,
Thank you for contacting us.
Remove the below css code in the file wp-content/themes/soulmedic/responsive.css in line no: 311
#bbar-wrapper { display: none; }
Regards., DesignThemes Support.
Right now my category page show one column (http://panacee.com/category/thailand-news/), I would like to change it to show 3 column like this page : http://panacee.com/en/article/
Could you please help, Thank you
Hi.,
Thank you for contacting us.
You can change it from Dashboard > Soulmedic > Specialty Pages > Category > Posts Layout. You can change it to only 2 columns.
Regards., DesignThemes Support.
Thank you very much, you are the best
Hi!
Thanks 
Let us know, if you find any issues in future..
Regards., DesignThemes Support.
According to your changelog, your theme now supports RTL. I need to make sure before I buy, can you send a link for preview?
Hi.,
Thank you for contacting us.
Yes, now our theme supports RTL. We don’t have demo for RTL version.
Regards., DesignThemes Support.
Hi,
We are using the shortcode of accordion of this theme. Is it possible to make a URL like www.site.com/faq/#item1. So if the user will go to this url the accordion item will be open ?
thanks
Hi.,
Sorry, we do not have that option in our theme.
Regards., DesignThemes Support.
Hello, I’m trying to find out how insert a custom Widget Area that I create in the theme settings. Is there a shortcode to insert into the page for that widget area I created?
Thanks.
Hi.,
If you click “Left Sidebar” or “Right Sidebar” from the layout options in a page, you will have the option to “Choose Widget Area”. Kindly, check it.
Regards., DesignThemes Support.
Thanks for the reply. I guess there’s no shortcode to insert it onto the page besides the sidebar area?
-Dion
Hi.,
Please be more specific about your query with some screenshots, so that we can help you better.
Regards., DesignThemes Support.
Hi, For some reason none of the footer widgets have installed with the sample data. Could you please send me the code for each of these pieces.?
HEALTH SOLUTIONS RECENT BLOG LOCATION MAP CONTACT INFO
Many thanks
Hi.,
The footer widgets will not be installed in the dummy data. Please check the screenshot for the html codes and widgets used for the footer.
https://www.dropbox.com/s/uakofmm5z38gu44/dt_footer_widgets.png?dl=0-
Regards., DesignThemes Support.
I can barely read what it says here. Is there any way that you could post the code here so that I can copy, paste and edit accordingly. Just the location map and contact details would be great. Thanks
Hi.,
Please check the text files for the shortcodes
1) https://www.dropbox.com/s/inf9mj9ibsnh8jp/footer_contact_info.txt?dl=0
2) https://www.dropbox.com/s/b8712hqfuhts9ak/footer_location_map.txt?dl=0
\
Regards., DesignThemes Support.
Thank you for your assistance. I have one more problem that can hopefully be changed easily. How do I slow the testimonial carousel? want it to be around 6 seconds
Hi.,
Kindly have a look at the screenshot attached here to slow down the speed of Testimonials.
https://www.dropbox.com/s/8l9hoslkuydy9ao/Testimonial-carousel-duration.png-
Regards., DesignThemes Support.
hello, how can I make my own slider as on the demo
Hi.,
Thank you for contacting us.
Kindly, check the slider documentation from the following links.
Layer Slider: http://wedesignthemes.com/documentations/layerslider/documentation/
Revolution Slider: http://wedesignthemes.com/documentations/revolution/
Regards., DesignThemes Support.
Hi
My site is facing problem with revolution slider, and its not updating properly. Can you please check asap and help to fix this issue.Hi.,
We have sent mail for updated version of revolution slider link . So please check it out.
Let us know, if you find any issues in future.
Regards., DesignThemes Support.
hi , i have been using the latest revolution slider in my site. But the slider is not getting updated properly.
When i edit the slides settings and update, the slider is updated successfully, but the changes are not updated in home page. Cleared cache as well. Can you help me to fix it.
Its taking time to update the changes done, normally after 5 mins, i can see the changes
hi can you please check it for me. Not only the slider, the theme also getting updated after a few minutes later.
Hi.,
We tried doing a change in your revolution slider and a theme page and the change is seen in the front end immediately.
Please check it again.
Regards., DesignThemes Support.
Hi,
I translated to Portuguese, but everything is working except:
1. http://www.psicoajuda.pt/ (home), in the blogue section, it is shown “Read More” 2. http://www.psicoajuda.pt/contactos/, “Phone” as well as the form is not translated.
Can you please check?
Regards
Hi.,
Thank you for contacting us.
1) It seems that “Read More” is already translated in the blog page.
2) You can translate the form in the contact page from wp-content/themes/soulmedic/languages/soulmedic.po
Regards., DesignThemes Support.
Hi,
In the blog page is translated, but not in the home page http://www.psicoajuda.pt/ (home) – if you scroll down and look in the blogue section, it is shown “Read More”, so it is not translated.
Regards
Hi.,
Kindly, make sure you have translated it in the po file in the folder wp-content/themes/soulmedic/languages/
Regards., DesignThemes Support.
Hi,
Where I can translate the “Read More” that is shown in the Home page?
Regards
Hi!
Kindly, refer the attached screenshot.
https://www.dropbox.com/s/pedeg9bdd096n85/dt_read_more.png?dl=0Regards., DesignThemes Support.
Hi,
Many thanks. Now, almost everything is translated. It is only missing the “phone” in page: http://www.psicoajuda.pt/contactos/
I cannot find in the po file any “phone” string to translate. Can you tell me how to translate it?
Regards
Hi.,
You can translate it from the file wp-content/plugins/designthemes-core-features/shortcodes/shortcodes.php line no: 670
Regards., DesignThemes Support.
Hi! I tried to set up three columns in Home > Recent Posts, with page builder and with shortcode:
[dt_sc_recent_post count=”3” column=”3” read_more_text=”Leer más” excerpt_length=”10”]
But shows only two.
Could you help me? Thanks!
Hi!.,
Thank you for contacting us.
Kindly, mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look from our end. Then we’ll help you get rid of it ASAP !!
Regards., DesignThemes Support.
I am attempting to have blog posts that only show the following elements: Blog Post, Date, & Category. I am attempting to modify per post what is being shown, but no matter what I do I am still having the author information and the featured image every post. I don’t want this to show on the main Blog page from the Template or in the individual posts. Please help be understand why the meta information toggles don’t work?
I would also like the default image gone from the main blog page. This is quite annoying and I expect that if I change the meta info for the posts and the pages that it actually works.
Hi.,
Thank you for contacting us.
1) First check if you have set the blog page in Dashboard -> Settings -> Readings -> Front page displays -> Posts page: -> Blog, then remove the blog page from that option and check it.
2) Then the settings that you make in the Blog Template page only applies to that blog page alone.
3) For individual blog pages, you need to make the settings in each single post page, so that it will be disabled.
For removing the placehold images, Please mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will remove the placehold images.
Regards., DesignThemes Support.
I am not willing to allow you into my wordpress site, nor should I need to in order to get support, there is nothing stated in the support conditions that meets this requirement. It would be better if you posted the resolutions to these problems here so others could search through this and help themselves, you have a lot of problems with this theme that seems to be reoccurring but you never list the resolution for people, seems counter productive for you and for everyone else. As for the Blog page I was able to look through the hundreds of blog page related issues and found the way to modify the code to take out the placeholder image on the Blog Page and the Blog Posts Single pages. However, I still need to remove the Author from the single posts pages. Please show me via a screenshot what part of the code needs to be adjusted to have this removed from the single post page. Your meta changes per post page do not actually do anything, the author page is there regardless of the settings in place. I am not very happy that these settings do nothing to change the state of the blog post, in addition the post type is not working either, what gives? By the way I have changed the Reading settings as you stated and this did nothing to change the status of my blog posts.
Hi.,
We ask for the FTP and Admin details because each and every servers in which our theme is installed may vary and some of the issues would be caused by the server side also.
1) Just add this css code in Dashboard > Soulmedic > Integration > Custom Css.
.author-bio { display: none; }
Also the metabox settings in the single post page removes the author info near the tags as shown in the screenshot.
https://www.dropbox.com/s/5yzusf1yvhx751q/dt_remove_author.png?dl=02) Regarding the blog page issue, you can just provide us a temporary admin details, so that we can check the issue. Once we fix it, you can remove the user.
Regards., DesignThemes Support.
Hello! Is it possible to only display a featured image for a blog post if an image has been uploaded? In other words, I want to get rid of the placeholder image. (I need this on the homepage and blog page and the single post page)
If not, can you tell me how to replace the featured image placeholder image with another image? Thanks! Lisa
Hi Lisa.,
Kindly, mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
Thanks – sending now.
Hi.,
We have remove the placeholder images from the code.
Now you can remove the css code to hide the featured image.
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end
Regards., DesignThemes Support.
Thanks for the great service!
Hi.,
The changes that you have asked in the mail are done.
Regards., DesignThemes Support.
Awesome, thanks! One more thing. On the News page, the title of the post is appearing twice. Can you fix that? Thank you!
Hi.,
The issue in your blog page is that the image that you have selected for each blog item is not found.
Since the images are not found, the alternative text of the image appears in that place, which seems to be like 2 titles. See the first blog post, which has the image and the title is shown only once.
Regards., DesignThemes Support.
Thanks for looking at the site. The first blog post is the only one with a Featured Image. The other posts don’t have anything uploaded for the Feature Image so they shouldn’t be showing an image.
Hi.,
Sorry for the confusion, the issue has been fixed. Please check it now.
Regards., DesignThemes Support.
Thanks! I found one more page where the placeholder images need to be removed: http://www.northcountyaudiology.com/author/dr-podlenski/
I also noticed the the author link on the homepage is incorrect, can you fix that too? It is http://www.northcountyaudiology.com/Dr.%20Podlenski and it should be http://www.northcountyaudiology.com/author/dr-podlenski/ Thanks!
Hi
We have fixed the issue. Kindly, check now!
Let us know, if you find any issues in future.
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end
Regards., DesignThemes Support.
Thank you for the great service!
Hi!
Thanks Let us know, if you find any issues in future.
Regards., DesignThemes Support.
Hello,
one short pre-purchase question: is it possible to change the color of menu element separately. For example I want to be the first navigation menu element to be RED and the second BLUE and so on. This is meant to differentiate the departments by color.
Thank you and best regards,
Simon
Hi Simson.,
Thank you for contacting us.
We didnt have option for this.
But you can achieve this by customizing css code. We will guide you.
Regards., DesignThemes Support.
Hello.
I change the logo and only in mobile devices as a iPhone im still seeing the “soul medic” logo in header and footer… how can I change that?
http://ir.tcw.mx/1JPEcLCHi
I have used toggle style for displaying my trainers. In a two row (totally 4 trainers using a dstc_first_half and half shortcode).1. When I click the first trainer content tab, the third and fourth trainers coming to the right side (below to the second one).
2. When I click second trainer content tab, gets equal height and the third and fourth trainer, goes down and settle in its place.
For more clearance, i have a screenshots for your kind refernce.
For 1 pt = http://picpaste.com/pics/screenshot1-D4zaIH4u.1422278595.jpg
For 2 pt = http://picpaste.com/pics/screenshot2-yYUIYtTR.1422278705.jpg
From 2 screenshot, you can clearly get, Ravi and Amer gone to right side.
Hi.,
Thank you for contacting us.
Use following shortcodes -[dt_sc_one_half first] [dt_sc_team name="DesignThemes" degree="MBBS" email="yourname@domain.com" role="Gastroenterologist" image="http://placehold.it/500" twitter="#" facebook="#" google="#" linkedin="#"] [/dt_sc_team] [dt_sc_toggle_framed title="Toggle 1"] Lorem ipsum dolor sit amet, consectetur adipiscing elit. Morbi hendrerit elit turpis, a porttitor tellus sollicitudin at. Class aptent taciti sociosqu ad litora torquent per conubia nostra, per inceptos himenaeos. [/dt_sc_toggle_framed] [dt_sc_toggle_framed title="Toggle 2"] Lorem ipsum dolor sit amet, consectetur adipiscing elit. Morbi hendrerit elit turpis, a porttitor tellus sollicitudin at. Class aptent taciti sociosqu ad litora torquent per conubia nostra, per inceptos himenaeos. [/dt_sc_toggle_framed] [/dt_sc_one_half] [dt_sc_one_half] [dt_sc_team name="DesignThemes" degree="MBBS" email="yourname@domain.com" role="Gastroenterologist" image="http://placehold.it/500" twitter="#" facebook="#" google="#" linkedin="#"] [/dt_sc_team] [dt_sc_toggle_framed title="Toggle 1"] Lorem ipsum dolor sit amet, consectetur adipiscing elit. Morbi hendrerit elit turpis, a porttitor tellus sollicitudin at. Class aptent taciti sociosqu ad litora torquent per conubia nostra, per inceptos himenaeos. [/dt_sc_toggle_framed] [dt_sc_toggle_framed title="Toggle 2"] Lorem ipsum dolor sit amet, consectetur adipiscing elit. Morbi hendrerit elit turpis, a porttitor tellus sollicitudin at. Class aptent taciti sociosqu ad litora torquent per conubia nostra, per inceptos himenaeos. [/dt_sc_toggle_framed] [/dt_sc_one_half]
Regards., DesignThemes Support.
Hi I am using the same code for displaying my trainers. Still I couldn’t get this one.
Its still going to right side(below) to the second trainers. Please let me know, if you need any other detailsHi, I have been looking for your help, to get solve this issue. Please reply and help me to fix.
Hi.,
It seems you have changed admin details.
So Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
Hi, I have tried to disable the front end style picker but it does not seem to be working. The style picker still appears on the front end of my website when I am logged out, when I am logged in however it is not visible. Can you please advise? Thanks BeavertonPharmacy.com
Hi.,
Thank you for contacting us.
Please refer attached screenshot : https://www.dropbox.com/s/s6jwexf8puyj0xx/dt_enable-disable-style-picker.png?dl=0
Regards., DesignThemes Support.
Hi, update the theme last version. Again problem with menù! In this way my site is unusable: user can not select submenù! I replaced Style.css and responsive.css as you suggest me. Now seems ok.
In the changelog you write that you have fix this problem, but it is not solved. Just to let you know that the problem is not fix with your last update.
Hi.,
Thank you for contacting us.
We will check the menu issue once again and confirm it.
Thanks for letting us know.
Regards., DesignThemes Support.
