5242 comments found.
Hello,
I have a problem with UT Portfolio.
Site: http://metsanurme.ee/#section-galerii
When I click on image, then will appear endless loading, but image doesn’t open.
What should I do?
Regards, Sander
Hi Sander,
pretty sure you asked this question already in the past 
please deactivate and exchange this plugin here :
google-maps-ready
It’s has a JS issue.
Best Regards UT
Hi,
Thanks!
Another problem: Scroll to top button is not working.
What should I do?
Regards, Sander
Hi,
while it works in my machine I can still see JS error, in this case there is a wrong wrap for jquery maphilight. Seems to be added by you manually.
Error: $ is not a function, in your case it’s wrongly wrapped.
$(function() {
into
(function($){
and
});
at the end should be
})(jQuery);
Pay Attention to these details, this is not a theme related issue
Best Regards UT
Thanks you!
Simple & clean..goodluck always.. 
Cheers
Hello! I love the theme you have created, it’s been working for my flawlessly. I especially love the portfolio section of my website, it works great for my video work. (lisaaquilino.com)
However, I am dying to add a section for just my Photography work farther down along my site. Is there anyway I can go about adding a smaller grid-like section for my pictures?
Any help to achieve something like this would be so greatly appreciated. -Lisa
Theme Support
We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.
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Hi, is there a number I can call for support?
I would love a step-by-step instruction manual on how to customize the demo — I can’t even figure out how to change the slider on the front page. Please and thank you!
Theme Support
We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.
……………………………………………………………………….……………
Register for the United Themes Community
Support Forum
Register here
Find your Purchase Key
……………………………………………………………………….……………
We’ll see you on the inside,
United Themes Team
Hei, I have just bought the theme. I do not know why I can not to change the demo theme? it is now running Brooklyn Demo 1 and I want to change it to Brooklyn Demo 2a (dark skin). What should I do?
Thanks, Giedrius
Theme Support
We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.
……………………………………………………………………….……………
Register for the United Themes Community
Support Forum
Register here
Find your Purchase Key
……………………………………………………………………….……………
We’ll see you on the inside,
United Themes Team
I was thinking about buying but I have some specific SEO and compliance needs. Is there a way to turn AJAX off completely so all the page elements render on page as HTML? If not, is this something that you would support for us? We need semantic markup and specifically ordered H1, H2, and H3 tags on our pages.
Hi,
the animation you currently see on our live Demo is just a fade effect, the content is visible for search engines already. However the only things which is loaded directly with Ajax to avoid loading time is the portfolio. But in this case you can make of single portfolio pages to increase your SEO. Hope this helps!
Best Regards UT
Hi,
We’ve just realised the portfolio filter isn’t working properly on our site, see here: http://ignitedesign.co.uk/work/
It moves the page but doesn’t actually filter any projects. Do you know why this is/would be?
Thanks, Matt.
All the tags match up so thats not the problem
Theme Support
We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.
……………………………………………………………………….……………
Register for the United Themes Community
Support Forum
Register here
Find your Purchase Key
……………………………………………………………………….……………
We’ll see you on the inside,
United Themes Team
im getting the following area after activating the theme
Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 64 bytes) in /home/stvumruu/public_html/wp-content/themes/brooklyn/admin/includes/ut-google-fonts.php on line 2609
any idea?
Hi,
in this case please contact your webhosting service provider and kindly ask them to increase your PHP Memory limit to at least 96M.
Best Regards UT
Hello , wanted to know if it works on wp 4.1.1 and if I can use the plugin visual composer , it is compatible?
Hi,
yes this theme works with 4.1.1 but we are afraid that visual composer does not play well with our theme. There might be visual issues especially when using the portfolio plugin since our theme as well as VC are using similar classes.
Best Regards UT
Hello,
I love the template so I bought it yesterday.
Now i want to have a video slider with the dotted overlay, but its not working and I tried to fix it all day 
CAn you please help me out… the video is not full screen (youtube video) and its not dotted like your demo version that i love so much.
Please check my website: www.snowplanners dot com
thank you!
regards, alex
Theme Support
We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.
……………………………………………………………………….……………
Register for the United Themes Community
Support Forum
Register here
Find your Purchase Key
……………………………………………………………………….……………
We’ll see you on the inside,
United Themes Team
Hi,
Is it possible to remove the ”#section” from the sections url? for example changing http://comunicraft.com/#section-qui-soc to http://comunicraft.com/qui-soc
thanks a lot in advance,
elsa
Hi Elsa,
I’m afraid that this is not possible since the system is anchor driven, sorry.
Best Regards UT
Hello, questions concerning blog layout.
I don’t want a sidebar or a hero section, yet I am unable to get rid of them. I removed all widgets from sidebar, but the blog posts didn’t get any wider on the page, and they’re not centered. Also having issues with double images – do I have to remove them one by one? I have a lot of posts.
Also need to know how to hide author, posted in, date, permalink, etc from showing.
Lastly, I want my posts to be summary not full article. I have the wp settings that way, but they still show up as the full post. How do I change this? Thanks
Hi,
we saw that you’ve got lot’s of questions regarding the theme, it would be great if you can place your questions in our support forum since this area here is a pre sale question area. Thanks in advance! See you on the inside.
Theme Support
We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.
……………………………………………………………………….……………
Register for the United Themes Community
Support Forum
Register here
Find your Purchase Key
……………………………………………………………………….……………
We’ll see you on the inside,
United Themes Team
Hello again Sorry, always a few questions in the beginning. I purchased this theme after checking it out for over a month (along with several others).
I want to build a sales page with varied color content sections so that the page has interest. I don’t need each section to lead anywhere until I get to the call to action buttons. If I have to do this as a “regular page” how do I make it happen? I’m trying but getting frustrated because it’s not working.
I really don’t want to have to spend more money for something else to create a landing page/sales page when I assumed that because of the very high sales and rating of this theme, it would be possible to make as many pages that way as one wants.
Thanks
Hi,
left you an answer to your last question.
Best Regards UT
Hi there, a couple of pre-sale questions before buying your theme.
1. Regarding the header area where logo and nav bar are, we have a circular logo that can only get so small. Can the uploaded logo expand the header area vertically to accommodate it’s size? Or does it overlay over the header?
2. Does this theme use any kind of drag and drop page builder, or visual composer? If so, do you have any screen shots of that?
Thanks!
Hi,
1. Regarding the header area where logo and nav bar are, we have a circular logo that can only get so small. Can the uploaded logo expand the header area vertically to accommodate it’s size? Or does it overlay over the header?
No the image always fit’s to the header itself. You need to manually increase the header in this case. There’s no built in Option for this.
2. Does this theme use any kind of drag and drop page builder, or visual composer? If so, do you have any screen shots of that?
For the visual styling we have a visual interface ( visual = colors etc. ) and for the elements inside the sections we use shortcodes.
Best Regards UT
How do I remove “Powered by WordPress Theme: Brooklyn by United Themes ” from the footer? Thanks
Theme Support
We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.
……………………………………………………………………….……………
Register for the United Themes Community
Support Forum
Register here
Find your Purchase Key
……………………………………………………………………….……………
We’ll see you on the inside,
United Themes Team
Hi UT team, I can’t login into the Helpdesk. I forgot my user name and cannot recover the password. I think I don’t even have that email address anymore.
I need some help with my “Brooklyn” Theme.
When clicking “Save Changes” in the “Theme Options” Section, it redirects me to a page “options.php” and tells me “Oops! That page can’t be found.”
Thanks for your help!
Hi,
please leave us a message via profile and put in your purchase key. We will restore your account and afterwards we can elaborate a solution for your issue.
Best Regards UT
Hi, just bought the theme, very excited to get going with it! Had a few server issues in the beginning and the placeholder images didn’t load. Is there a way I can make that happen?
Sorry, I figured out how BUT I made the mistake of installing 2 demos … how can I get rid of the duplicate content? Thank You
Resolved myself
Great
Hi!
Pre-sale question:
I have problems with some copycats copying my customers sites so I always change the name of my themes. I found this code all over all pages in “Brooklyn” and want to remove it:
Brooklyn WordPress Theme by United Themes (http://www.unitedthemes.com) Marcel Moerkens & Matthias Nettekoven
I have not seen this type of branding before. Is this branding easy to remove and may I remove it?
Best regards
OK, that disappeared, meant this: Brooklyn WordPress Theme by United Themes (http://www.unitedthemes.com) Marcel Moerkens & Matthias Nettekoven
Hi,
yes it’s easy to remove.
Best Regards UT
Hi,
I was thinking about using this theme but i wanted to collaborate the overlay connected dots animation effect with a different demo (Demo 11 and demo 2).
Two Questions
1.) How do i change/access the overlay effect used on Demo 11 (Star Citizen Game Demo Page?)
2.) How do I Integrate effects/elements from two different demos into one?
Thanks so much looking to purchase soon…keep up the good work!
Hi,
1.) How do i change/access the overlay effect used on Demo 11 (Star Citizen Game Demo Page?)
It’s an option inside the theme options, so you are able to easily switch it.
2.) How do I Integrate effects/elements from two different demos into one?
You need to recreate them. Each Section has a management for it’s entire layout ( colors, background etc. ) And the content itself has been made with shortcodes. After your purchase you will have access to all shortcodes visually presented and additionally you can easily create shortcode with the help of a visual builder ( Not visual composer, it’s just a shortcode builder ).
Best Regards UT
Hi..
How can i change the tagline “Just another wordpress site”. Can not find it anywhere. Usually it can be changed in the Appearance > Customize > Site Title & Tagline.
Thanks in advance!~
Hi,
please have a look into “Settings” > “General”
Best Regards UT
