374 comments found.
Hi, there,
We email you many times but not seeing any reply from you. We have facing problem to set the front page as per your demo page. We set everything according to your guide but, its nothing work
Specially mega menu with search bar at top. or even not displaying the products under the slider at first page,
Please check and reply us as earlier as possible. we send you all details about Cpanel.
Secondly my admin end shows the following notice: Your theme has bundled outdated copies of WooCommerce template files. If you notice an issue on your site, this could be the reason. Please contact your theme developer for further assistance. You can review the System Status report for full details or learn more about WooCommerce Template Structure here.
Regards
TeamFuture Technologies
Hi there,
What is your email address ?
Please using gmail to make sure your email do not go to spam folder.
Send us admin + ftp information and take a photo screenshot with description about your problem to email : opalwordpress@gmail.com
We will check and reply you as soon as possible.
Kind regards !
Opal Support Team
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Is this theme compatible with WooCommerce 2.3.6 (re: http://www.wordfence.com/blog/2015/03/woocommerce-sql-injection-vulnerability/)
Hi there,
Please wait we will update our theme to fully compatible with WooCommerce 2.3.8 soon.
Kind regards!
i change the search from background color but the little space next to it didn’t change. I can’t find it on web inspector..
here the url www.facoso.com
Hi there,
Please follow that video guide to customize your idea .
https://www.youtube.com/watch?v=b03Za9guoYY&spfreload=10
Kind regards!
the video is not helping. i can’t find that one…i need help. will someone help me?
Did you watch it and try it by your self ???
please take a photo screenshot with description detail about yur idea then send to : opalwordpress@gmail.com
Send admin account + address too
We will try to help
Kind regards !
Opal Support Team
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hello sir how many product we can add in this theme.
how many sub sub category we can create.
whats the speed of this website.
i wanna interested to buy this ecommerce theme.
please suggest
Hi there,
Thanks so much for interested in our theme.
Shopping Theme come with unlimited products to add. Unlimited sub sub categories you can create.
About speed of website, that depend on a lot of reason, your data you import, your content, your host service, your internet, your computer….. so we can not make sure about that.
Kind regards !
Opal Support Team
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is there option available for online payment gateways debit card, credit card, EMI, Internet banking.
some of the website creator ask us how many product you want to add , if you want to add 50 product then this amount or another 500 for this unlimited for this ,is this true?
please clarify
in this theme
can we add multi vendor list?
Please reply
Hi there,
Our theme come with unlimited products added.
I suggest you can take a time to learn with WooCommerce first. Then know about that plugin function before start your project.
With WordPress and WooCommerce + payment plugin, you can make payment on every channel you want.
Kind regards!
in this theme vendor add data or admin?
Please Reply
Our theme come with WooCommerce default function.
For Vendor site, please research about plugin Vendor and learn about how to use it.
I have the latest wordpress and woocommerce on my website and i have installed the template i bought but I can not upload the sample data i have increased my upload size and done all I could but it’s still not importing. Secondly my admin end shows the following notice: Your theme has bundled outdated copies of WooCommerce template files. If you notice an issue on your site, this could be the reason. Please contact your theme developer for further assistance. You can review the System Status report for full details or learn more about WooCommerce Template Structure here.
The link to my website is www.hob.com.ng
Dear Sir,
Thanks so much for choosing our theme.
If you need import our demo data , please re-install fresh WordPress site.
After that install our latest theme version. Re-download fully package to make sure you using latest version.
Please try it and let me know if you still have problem.
Kind regards !
Opal Support Team
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I have re-installed a fresh WordPress site and downloaded the latest template file and it’s still not importing the sample data. I increased the memory limit it’s still the same.
Hi there,
Please use localhost to test. I can tell you exactly your problem come from your host service.
All of our customers still use it normally so that not from us.
Best regards!
hi does your theme support arabic font?
Hi there,
Thanks for interested in our theme
You can use any your font by edit on our template.css files.
Or after install our theme, let me know exactly font you want and we can change it for you.
Kind regards !
Opal Support Team
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Hello, I’ve got the question to opdate WPBakery Visual Composer, it came with this theme… how to update?
Dear Sir
Thanks so much for using our theme.
To update, please delete your current plugin > re-install it by clicking on top header message install plugin requires.
Then your site will be installed latest version
Thanks so much for using our theme
For next time please contact with us via email : opalwordpress@gmail.com
We will try to help.
Kind regards !
Opal Support Team
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what is happening to your demo page, I cant view your demo: this the error it gives:
The requested URL /prestabrain/landing-page/unity was not found on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
Dear Sir,
Thanks so much for let us know about it
Please check on our link : http://venusdemo.com/wpopal/shopping
We will fix that current link soon.
Best regards!
Hello, my hosting company is recommending to upgrade to 2.3.6 of WooCommerce due to a security vulnerability.
Is your theme compatible with this version?
Thanks!
Dear Sir
Current WooCommerce is 2.3.7 and we will update our theme soon.
Please wait one or two days to download our newest version.
Best regards!
I have sent several mails and has not been answered me any. I have this problem , as I fix it?
(Hello,
Are you working on our website to fixing a issue.? Today i check website it’s showing twenty fifteen theme used, and shopping theme are missing. kindly reply. )
Kind Regard Manoj K. Chauhan
Dear Sir.
Please be patient because we are working on your site and still do not find solution for your site.
Please check your email we have some suggestion for you and keep contact with us via your email.
Best regards!
I Must say! this Theme is Great! totally worth the money! and amazing support!
Thanks you so so much for kind of words.
Let me know if you need any assistants!
Hello,
Is there a way to disable the responsiveness?
Now when I look at my site on a mobile device it doesn’t look good 
I tried a few things (like changing css, but no succes and can’t find where viewport is added…)
Thanks!
Hi there,
Thanks so much for using our theme.
Current we do not have function to disable responsive.
And our theme is fully responsive so could you tell me what problem on your phone.
Our customers still using it normally without any problem.
Let me know by sending photos screenshot via email : opalwordpress@gmail.com
We will try to help
Kind regards !
Opal Support Team
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How can I change fonts?
Hi there
Thanks for using our theme.
You can change our font from css/template.css files.
Kind regards !
Opal Support Team
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Im using this theme here: http://www.chanchis.com/. Everything is ok, but in iPhone 5S, the slider doesnt work. Pease, helpme.
Image reference: http://marcialsoto.com/img/iphone5s.jpgHi there,
Please wait that slider to load. That is normally.
Let me know your admin + FTP information via email : opalwordpress@gmail.com if your site still have problem
Kind regards !
Opal Support Team
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Hi, please tell me why i get this error message Fatal error: Call to undefined function wc_ship_to_billing_address_only() in /home/rconline/public_html/wp-content/themes/shopping/woocommerce/emails/email-addresses.php on line 28 when placing an order
Hi there,
Please send me your FTP + Admin information to email : opalwordpress@gmail.com
We will try to help.
Kind regards !
Opal Support Team
Connect with us via
Hello My friend, I cannot put sidebar widget today deal as it shows on template. I want to make it same as it showing on template with featured product and time clock. I have sent you email with my credentials please take look and help me to make that, I’ll appreciate it.
Please follow that documentation to know more and do the same : http://wpopal.com/guides/pharmacy/#!/setting_deals
Kind regards !
Opal Support Team
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hi, i have problem with your themes. before this all it ok but.. when woocommer ask to update then i get problem. And the problem is.. your themes cannot send reset password and send contact event it say contact send
i get this” Your theme has bundled outdated copies of WooCommerce template files. If you notice an issue on your site, this could be the reason. Please contact your theme developer for further assistance. You can review the System Status report for full details or learn more about WooCommerce Template Structure here. “
Hi there,
Thanks for using our theme.
Please re-download our latest package then extract it.
Replace your current folder by our newest folder from :
theme/shopping/woocommerce
Let me know if you still need help
Kind regards !
Opal Support Team
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ok i will.. i hope if i have problem you will assit me Thanks
i do just do it but nothing happen
Please let me know your FTP + Admin information via email : opalwordpress@gmail.com
We will try to help.
hi i just send a email TQ
hi thanks for the fix contact. but i have proble also with lost password
Please keep contact with us via email.
Thanks
hi i just send you email.
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Question down
Hi,
After update woo-commerce got a error in check out page “There don‘t seem to be available shipping methods. Please double check your address, or contact us if you need any help. ” and homepage product are not display. (http://zainsmartphone.com/), kindly advice.
Hi there,
Thanks so much for using our theme
Please give me your admin via email : opalwordpress@gmail.com
We will try to help
Kind regards !
Opal Support Team
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