416 comments found.
The links within the interactive banners are NOT working. http://stacylloyd.com/esprit/
Hi,
Works fine on our end: http://screencast.com/t/trJxmgsOoaZ
Have you resolved this in the meantime? Please let us know.
Select
Hi,
H ow to change the Title and Menu text from capital letters to small letters?
Thanks.
Hi,
Please try by adding the following code to your custom css field:
.title h1, nav.main_menu > ul > li > a {
text-transform: none;
}
If this doesn’t help, please submit a ticket to https://select.ticksy.com/ with a link to your site so our support team can take a closer look and help you out with this.
Select
Hi guys,
I have a short question.
Can you tell me where I can set the .mobile_menu_button span into #000?
I couldn’t find the settings for this.
On the mobile version the 3 lines have no color.
Link: http://test.keavongarnier.de/wordpress/
Cheers, Micha
Hi,
Please try by pasting this code into WP Admin -> Select Options -> Global Options -> Custom CSS field:
.mobile_menu_button span {
color:#000;
}
.mobile_menu_button:hover span {
color:#ed7474;
}
and just adjust the color values to suit your needs.
Select
Hi There,
We are having problems with the “Posts” running over the bottom border of the page when using the “Load More” button. Please see this page and click the “Load More” button at the bottom. The new items loaded go over the bottom border.
http://demo.angellikafashionstylist.com/press/Once refreshed it works it only does it on the firs time. Please advise.
Thanks,
David
Hi David,
Please submit a ticket to http://select.ticksy.com/ and our support team will take a closer look a this issue.
Select
Hi im having trouble picking one of your themes for purchasing. Could you tell me what the differences are? Theyre all so great (:
Hi,
Glad you like our themes
This is really up to your preference. Our themes are built to adjust to the user’s ideas and design. The best way would be to browse through our theme demos and see to which one you relate the most and is the most appealing to you.
- http://demo.select-themes.com/bodega/
- http://demo.select-themes.com/stockholm/
- http://demo.select-themes.com/soho
- http://demo.select-themes.com/nouveau
- http://demo.select-themes.com/hazel/
Select
Hi, how can I remove the 3 lines expansive right menu from the top? Only on code?
Hi,
Please go to Select Options > Side Area and set “Enable Side Area” to “No”.
Select
When you gonna release the next update?
Today 
great!
I notice this update have WooCommerce 2.3.4 compatibility but now the 2.3.5 is out
Hi,
We are working on an update for 2.3.5, but no templates have been changed in this update so everything should work fine with the theme currently. Please make sure that you have the latest version of the theme.
Select
Yes, it is the latest version of Wordpress. I will submit a ticket, thank you.
You’re welcome. Our support team will get back to you on your ticket.
Select
Hello, I just discovered that when you type text into a TEXT box, you cannot highlight text and get the LINK icon to work. I can manually add HTML using the TEXT tab to add a link but my client does not know how to do that and needs to be able to use the VISUAL tab to add a link. Is this a Visual Composer issue? I’ve been working in this site for months without this problem and it just started happening. I am running the most recent version of Soho, but I did notice that the change log states Version 1.4.1 was updated to VC 4.3.5 but mine shows 4.2.3. I believe I simply overwrote the Soho folder on the server via FTP. Do I need to uninstall the theme completely, delete it and add again via the Admin screens in order for it to pick up the most recent version of VC? And do you think this is my problem? Thank you!
Hi,
Could you be more specific on which element do you mean?
You can upgrade our theme by performing following steps:
1. Download latest All files & documentation file from ThemeForest (your Downloads page)
2. Extract it and locate soho.zip
3. Extract soho.zip and locate soho folder
4. Copy/Replace the content of soho folder to /wp-content/themes/soho folder of your web site.
Using this method, none of existing content or settings will be lost.
You can upgrade Visual Composer by performing following steps:
1. Please make sure main theme is activated while performing other steps
2. Go to Plugins page in your WordPress Dashboard, locate Visual Composer in the list, deactivate it and delete it
3. You will see message that required plugin is missing at the top of your WordPress Dashboard
4. Install the plugin and then activate it
If you want to do manual updgrade, you can locate Visual Composer plugin here: soho.zip > soho > plugins > js_composer.zip
Select
Hello, well, I was referring to the TEXT box module in Virtual Composer when I wrote that original message but today I followed your instructions and successfully updated VC to 4.3.5 but now I can’t click on ANY page element on the page, even to edit it. I can’t click the PLUS sign to add rows or elements either, so I can’t edit my page at all. I will message you WP login credentials. Thank you.
Hi,
Please make sure that you have also updated WordPress to the latest version (4.1). If you still experience this issue after you have updated WordPress, please submit a ticket to https://select.ticksy.com/ with a link to your site and temp wp-admin access so our support team can inspect this issue and help you solve it.
Select
Hi,
Will you update theme for support WooCommerce 2.3.x ?
http://themeforest.net/forums/thread/frontend-changes-in-woocommerce-23/156429Regards
Hi,
Yes, we will.
Select
Hi,
I am Envato service provider and I installed this template for a client. Everything went fine, but demo import doesn’t work. When I select demo data for importing progress bar get’s stuck at 10% or 20% or 40%. And it doesn’t move at all
I tried importing xml you included into package but demo data doesn’t get imported.
Can you help out?
Hi,
Could you please submit a ticket to http://select.ticksy.com/ with a link to your site and temp wp-admin access so our support team can inspect this issue and help you with importing the demo content.
Select
Hello, My .mp4 video and the video from demo, don’t play at Video Slide. I think that i have do everything ok but videos give blank slide on homepage. All other slides play ok.
Thanks for help
Hi,
Could you please submit a ticket to http://select.ticksy.com/ with a link to your site and temp wp-admin access so our support team can inspect this issue and help you solve it.
Select
All of a sudden on my Mac and and my iPad I am getting a long page load or the site is simply logging me out when i try to create a blog etc.. This is NOT happening on my PC? Any thoughts?
Hi,
Could you please submit a ticket to http://select.ticksy.com/ with a link to your site and temp wp-admin access and also please note which operating systems and devices the issue is occurring on, so our support team can try to reproduce this issue and see if there is anything they can do to help.
Select
Hello, I would like to show just a few categories of my portfolio, but I have this message : “Fatal error: Unsupported operand types in /home/demainpr/www/coming_soon/wp-content/themes/soho/includes/shortcodes/shortcodes.php on line 2412”
and all my categories are displayed in 4 columns and leaves the fifth column blank 
Thank you for you help.
Hi,
Could you please submit a ticket to http://select.ticksy.com/ with a link to your site and temp wp-admin access so our support team can inspect this issue help you solve it.
Select
Hello again, I am having an issue with longer page titles breaking into two lines in the middle of the word, such as
Romantic Colorado Vac ations
See this page for an example: http://vistaverde.blueskydesigns.net/romantic-autumn-vacation-in-colorado/
It’s happening on all the pages with longer titles. I would like to get the title to break between WORDS and not between LETTERS. Can you help?
Thank you!
Hi,
Please try by adding the following code to your custom css field:
.title h1{
word-break: break-word;
}
Hope this is helpful.
Select
That did it! Thank you SO much!
You’re welcome. Glad we could help. 
Select
Hi
I’m considering purchasing your theme. Could you tell me though on the Reservations page, is it possible just to have three steps instead of four:
1. Choose your date 2. Place your Reservation 3. Confirmation
As it is a Guesthouse I am advertising and I wouldn’t require the option for selecting a room.
Thanks Heather
Hi,
Our theme is not a booking theme and doesn’t have a reservations page. There are multiple themes named Soho on Themeforest, so it might be possible that you have commented on the wrong theme.
Select
Hi! Could you tell me How to add arrival pay into payment method choice when client complete the form (step 3).
Hi,
We use the WooCommerce eCommerce plugin for the shop in our theme, so it would be best for you to contact the WooCommerce plugin authors with this question, as they will surely be able to provide more information regarding your inquiry.
Select
Hello. I have a problem with template. Separator is not working. When I’m useing Visual Composer and try to insert a transparent Separator with a specific height, is not working. It makes a break between elements with only 1px. What can I do?
Thank you
Hi,
Could you please submit a ticket to http://select.ticksy.com/ with a link to your site and temp wp-admin access so our support team can inspect this issue and see what they can do to help.
Select
HI, I am getting a strange scrolling issue on the homepage slider in IE and Firefox. It doesn’t appear to be happening on your demo sites anymore. Can you tell me if this was a bug? here is the site: http://593.08b.myftpupload.com/
Hi,
Could you please submit a ticket to http://select.ticksy.com/ with a link to your site and temp wp-admin access so our support team can inspect this issue and see what they can do to help.
Select
i’m having trouble with images I upload and the colour of the image file is modified once uploaded onto the theme. It alters the colour for example black and white becomes more blue.
Hi,
Could you please submit a ticket to http://select.ticksy.com/ with a link to your site and temp wp-admin access so our support team can inspect this issue and see what they can do to help.
Select