Hello, I was wondering when the newt theme update will be ready. Also I updated to wordpress 6.0 and I would like to know if you can provide the update to the plugins that go with your theme such as WP-Bakery. Thank you
We are constantly working on updating all our themes.
At the moment we don’t have any ETA when this update will come out, however you will be notified via email when the new update is online on ThemeForest.
Since you are using latest version of WordPress please try using this plugin as a temporary solution if you run into issues with widgets on the latest WordPress version.
WP 5.8 introduced block based widgets feature, so we do recommend using this plugin which reverts widgets back to classic as a temporary solution until we add compatibility with block based widgets.
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Hi, I was wondering about is safe update WordPress 5.9 with the current version of Soho
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Hi, It’s been 24 days. Do you have any idea when the update is available?
At the moment we don’t have any ETA when this update will come out, however you will be notified via email when the new update is online on ThemeForest. In case that you are running latest WordPress version, please try using this plugin as a temporary solution if you run into issues with widgets on the latest WordPress version.
1. The recaptcha link is incorrect and needs to be updated within rocket-loader.min.js, can this be updated?
rocket-loader.min.js https://www.google.com/recaptcha/api/js/recaptcha_ajax.js net::ERR_ABORTED 404
2. We have seen inconsistencies with breakpoints, mainly 767px and 768px and also 1199px and 1200px. The standards are 1199px for tablets and 767px for mobile yet this site seems to use both?
3. Container widths on smaller devices are set to a fixed width such as 600px, 420px and 300px. Can this be replaced with a percentage?
4. When we visit the child style.css there is a notice saying that the child theme is broken and the parent theme needs to be installed. I can see that the parent theme is installed so that tells me there may have been a setup or configuration error/ problem. I can also see that the child theme is not showing a snapshot image. This could just be the theme but I’ve never come across a theme with no snapshot image before?
Thank you for reaching us!
Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
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I cannot find any of the home page templates that were shown in the demo. Could someone assist me please
Thank you for your purchase!
If you click on this link you could see helpful step-by-step guide on how to import demo content successfully.
Will will you be pushing out a release for some of the deprecated jquery code within your theme files?
Thanks for writing in!
Will you be updating this theme and making it capable with Wordpress 5.5.x and adding Gutenberg optimization?
Thanks for writing in!
Please note that due to safety measures related to COVID-19 the updating of our themes is a bit delayed but please note that we are working really hard on updating all our themes, however, we can say that the theme is compatible with the latest version of WordPress as well as it is compatible with the latest WooCommerce as well. You will get this message though but it will not affect the performance of the theme as well as it will be added in the theme’s changelog once the update is out.
At the moment we don’t have any ETA when this update will come out. You will for sure be notified when the theme update is out.
We appreciate your patience and understanding.
When it comes to Gutenberg you should know that all our themes are compatible with Gutenberg, however as the theme comes with WPBakery plugin once you import the demo content you will get access to all the pages and its content which have been built with this page builder.
If you have any additional questions I would kindly ask you to submit a request at our help center and our support team will be happy to help.
Hi there. I’ve just updated the theme and wordpress and I have some issues:
1) I lost all the theme personalization such as my personalized color scheme…
2) I can’t update WPBackery and Layer Slider so the sliders don’t work anymore.
Don’t you offer premium plugin update along with theme update?
Please let me know how to fix these things
If your colors and settings change after theme update, simply go to Theme Options and click on the save button to generate the dynamic style files again.
About the plugins,
please send a mail to firstname.lastname@example.org and include your purchase code and one of our agents will assist you.
ok thank you!
hello, i got this free theme, but you are asking for activation code.
Our themes are not free. ThemeForest is the only place where you can buy them officially, so if you got Soho somewhere else, you have most likely been scammed.
My client is using this theme since some years. The actual version of the theme in the word press is 2.1 and I want to update it with the last version 2.7. I tried to do it but it´s not works. Please can you tell me what is necessary to update it without problems? Thank you!
Thanks for writing in!
You can read more about how to update the theme and its plugins here, so if you follow the guidance form our article you should not have a problem.
We hope this helped and if you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Grrrr, now trying to install the theme for 2 hours and I keep on getting the error that Soho Core needs to be updated. I’m following the steps in the documentation and nothing works. I also don’t see the Select options…
Just bought the template, and the Soho Core doesn’t work. It asked me to update, I do and get the message it’s updated, but nothing has happened and it keeps asking for the update. Also, I don’t see anywhere a Soho Core theme panel or how I can create the sidebar at the left with the navigation
Just bought and downloaded this theme, however when I install it via envato or upload directly, the select options don’t show and soho core says update required. I run the update, and it stays in version 1.0.2 with the status “Installed But Not Activated, Requires Update”, tried a few times unsuccessfully. As mentioned, I just bought it, so it’s weird that im downloading an old version.
The latest version of the theme is 3.1 so please check our article on how to update the theme here and if you still encounter difficulties we would kindly ask you to submit a request at our help center and our support team will be happy to help.
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I’ve uploaded the theme through Wordpress and downloaded through the envato plugin. None of them fixed the problem with not being able to update the core. I’ve also submitted a ticket to support and haven’t gotten any feedback.
I am intested to buy this theme – before that one question – Is there any demo to show the different choices on left sidebar layout? Example on https://demo.select-themes.com/soho1/home-2/
Thanks for contacting us!
Unfortunately, the demo websites showcase the Left Side Menu as you can see on the link that you have provided. You do have a Left Side Menu where you can set your Menu items which will be visible there, so you are for sure able to add more menu items. As well as you do have a Widget Area for that menu where you can add social icons or some other widget if you prefer.
Thanks support. My thought is to add an author profile under the logo on left side bar, between the menu and logo. not sure my thought can be applied in this theme.
Unfortunately, this is not possible within the theme options, you do have a Widget area but it is located under the menu items.
I have bought this theme (Soho Clean Multi-purpose) and when installing it, I have the problem that it does not update Soho Core to version 1.0.3. I have followed the instructions of the forums and articles. I also have Envato Market with the Token and correct permissions.
I’ve tried it in different versions of PHP and Wordpress, and it’s not a compatibility issue. When I upload the plugin directly from “Plugins -> Add New”, if I can install it and activate it, but the demo doesn’t matter to me and I urgently need to be able to do so. When I go to “Select Options -> Select import”, I select the options and click on “import” but it doesn’t load anything …
I think that version 1.0.3 of Soho Core is not included in the zip.
Please, who knows what I should do or where to get this version?
Thank you so much.
Hi there! Soho seems to be overlapping my logo file with certain screen width. Is there a way to fix this?
Please check our article about it herre.
I hope this helped and if you have any additional questions I would kindly ask you to submit a request at our help center and our support team will be happy to help.
I had soho theme. i made an update but my site crashed. I would like to know where i must replace file. I was imported via FileZilla and replace file / wp-content / themes / soho.
Can you tell me exactly where to import files and replace them in filezilla or cpanel
I would kindly ask you to read our article about it here where you will find guidance on how to properly update your theme through FTP.
Hi! I had the same problem. I tried to update SOHO core. I followed the article that is mentionned to update required plugins. It needs version 1.0.3 but i’m still at 1.0.2.
Please try to follow our guide on how to update the theme and its plugins correctly from our article here
If you still encounter issues with this I would kindly ask you to submit a request at our help center and our support team will be more than happy to help.
Like I said, I already followed the article to know how to update the theme and plugins.
Soho theme is at version 3.1 (last version). When I try to install Soho Core, it says that it has been installed, but it’s always at version 1.0.2 instead of 1.0.3 (required version). I supposed it’s because the last version has not been uploaded to the Theme Forest repository.
I had a response to my ticket I opened with you support.
“There’s an issue with the versions of the plugin in the activation file, it’s going to be fixed in the next update.
In the meantime, you can replace the file in this path with the one I sent in the attachment and you will be able to activate the Core plugin and use the theme:
Hope it helps other people too.
I am trying to update the theme and it keeps telling me that the soho core plug in needs to be version 1.0.3 but when i click update it says it does it but it doesn’t. The download includes version 1.0.2. How do I get version 1.0.3?
Thank you for using our theme!
Please make sure you followed this article when updateing the theme files and plugins.
Hope this helps!
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I am getting the following error on my site:
Sorry, Pinning is not allowed from this domain. Please contact the site operator if you have any questions
Do you know what might be preventing us from allowing Pinterest on the site?
Please reach us at email@example.com with some more information about this issue.
please tell me how do i change my logo in soho theme?
Thank you for reaching us.
Go to Select Options > Header & Footer and change it there.
If you have any further questions, please submit a ticket on our support forum https://select.ticksy.com/ and one of our support agents will assist you.
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