Support for Soho - Clean Multipurpose Theme

Support for Soho - Clean Multipurpose Theme

Cart 1,160 sales
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Select-Themes supports this item

Supported

Popular questions for this item

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a "Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

What to do when I get this message while trying to install the theme: “Are you sure you want to do this? Please try again” ?

This message means that theme zip file is larger than max upload file size allowed in configuration of your server. Please either increase that limit or upload the theme via ftp (second method explained in our documentation).

How to upgrade Soho theme?

You can upgrade our theme by performing following steps:

1. Download latest All files & documentation file from ThemeForest (your Downloads page)

2. Extract it and locate soho.zip

3. Extract soho.zip and locate soho folder

4. Copy/Replace the content of soho folder to /wp-content/themes/soho folder of your web site.

Using this method, none of existing content or settings will be lost.

How to upgrade Visual Composer plugin to latest version?

You can upgrade Visual Composer by performing following steps:

1. Please make sure main theme is activated while performing other steps

2. Go to Plugins page in your WordPress Dashboard, locate Visual Composer in the list, deactivate it and delete it

3. You will see message that required plugin is missing at the top of your WordPress Dashboard

4. Install the plugin and then activate it

If you want to do manual updgrade, you can locate Visual Composer plugin here: soho.zip > soho > plugins > js_composer.zip

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Contact the author

This author will respond to buyers' questions and provides limited support through their own support system.

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

However, item support does not include:

  • Customization services
  • Installation services

View the item support policy

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