Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

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Could not find the exact answer in previous comments. Is it possible to change the number of products list columns? I need to make a shop with a left sidebar and 4 or 5 columns of products.

Yes, this is possible :)

This has been asked before, but referred to sending in an Email, can I get a response on how to solve this issue?

I have an SSL certificate on my site, and everything works fine, but when a customer is on the checkout page, and if he decides to click on the logo at the top of the page, it takes you to the HTTPS page and it is a messed up version of the site.

Is there a way to fix that so if a customer clicks on the logo, it takes them to the HTTP site?

Is there a reason why everything isnt a relative link these days??

Hi there, the Logo is linked by using the default WordPress function “home_url( )”. It probably adds the https since your site is set to https mode. Btw shouldn’t your whole site just stay in https mode?

No, my site is all HTTP except in the woocommerce areas…which is when this issue occurs of clicking the logo which tries to load HTTPS on the home page and it is all a mess due to no SSL across the whole site being forced…only on woocommerce sections.

Ok, I’m not sure how to fix that. This is a problem with WooCommerce/WordPress and not the theme. Sorry about that!

Hi, thanks for the cool theme.

Simple question, how do you change the font sizes in the CSS?

Usually that’s part of the theme controls?

Thanks in advance Matt

Hi there, we want to keep this theme small and clean. This changes should be done with simple custom CSS. Do you know a bit CSS?

Hi,

My website link is http://hanisha.in/

I have updated my theme to the latest version 2.2.3. Running on Wordpress 4.1.1 with woocommerce 2.3.5. The issue here is in the checkout page (http://hanisha.in/checkout ), the page freezes after 3-4 seconds. It works with the earlier version of the theme. Please check and let us know the solution for it.

Thanks

Hi there, sorry for late reply. Did you email this to support@uxthemes.com?

hello, how to hide the ux_product_categories on mobile version? what custom CSS code I should input? thanks

only hide on mobile, i wish to keep it on PC

Hi there, we’ll have an option to hide columns and sections in next version of the theme :)

Hi,

I like this theme very much and before I purchase it, I would like to know is there any way to remove/hide the homepage banners?

Thanks, Viv

Hi there, yes this is possible :)

Hi, I.ve just had an email from google telling me the following…

“Google systems have tested 127 pages from your site and found that 49% of them have critical mobile usability errors. The errors on these 62 pages severely affect how mobile users are able to experience your website. These pages will not be seen as mobile-friendly by Google Search, and will therefore be displayed and ranked appropriately for smartphone users.”

This is an example of a page report for one these pages, (the are all pretty much the same!)....

Size tap targets appropriately
Some of the links/buttons on your webpage may be too small for a user to easily tap on a touchscreen. Consider making these tap targets larger to provide a better user experience.
The following tap targets are close to other nearby tap targets and may need additional spacing around them.
The tap target <input type="button" class="minus"> is close to 1 other tap targets.
The tap target <input type="button" class="plus"> is close to 1 other tap targets.
The tap target <a href="http://labella…15-collection/">2015 Collection</a> and 9 others are close to other tap targets.
The tap target ul class="slider large-b…l-block-grid-2">Quick View…£8.95 is close to 1 other tap targets.
The tap target <a href="http://labella…is-love-watch/">Quick View…£15.95 £9.95</a> is close to 2 other tap targets.

Please help, I really DONT want google to lower the ranking of my sites mobile version!

Site is: http://labellalondon.com

Page referenced above is: http://labellalondon.com/shop/chunky-glitter-wing-cuff-bangle/

Regards Nigel

Any thoughts???

Hi there, could you forward the email from Google to post@uxthemes.com and I will take a look. / tommy

Copy of email forward to you as requested :-)

Hi Guys, I just opened a ticket for a urgent issue. Can you help me?

Thanks so much!

Hi there, did you get a reply?

I did for that one thanks! But in the meantime I opened another one :)

Is there a way to use the [blog_posts] shortcode with multiple rows as well? I would love to have 3 rows with 3 columns. Is this possible?

Hi there, we’ll have an option in next version to have a blog post grid instead of slider

same issues as gammelgard: Warning: Illegal string offset ‘cat_footer’ /flatsome/inc/extras.php

I only have the issue in the footer. The syntax for the cat_header looks the same and no issue.

Hi there, this will be fixed in next version of the theme :)

how can I change the size of the title of the widget and footer text in 2?

Hello, how can I set up the slideshow in order to avoid the magnifier effect? I would like to upload an image and to view it exactly as it is, without border cropping or magnifing effect. Is it possible? thanks

You could try add a [ux_image] instead of [ux_banners] to the slider. Also take a look here on how the UX Slider works: http://uxthemes.helpscoutdocs.com/article/89-responsive-sliders-and-banners

hello, where is the shortcode for ux_image ? in the guide there is no explaination on how to use it, also in the editor, there is no option that I can choose in order to generate it. I tried using same attibutes I use for ux_banner but didnt work…

Hi again, do you use the Page builder? It’s easier to understand whats possible with the shortcodes there.

Hi Support, Is there a way to show additional information for diffrent product categories?

Hi there, sorry I’m not sure what you mean. Do you mean some text on the category pages?

Is there a way to turn off the touch control for the product slider? It seems to interfere with scrolling down through the page. (client’s words)

Thanks,

Hi there, this is currently not possible. You can change it to a normal grid instead of a slider by adding type=”grid” to the shortcode.

Hi,

I have completed set-up of the theme and shop but still have a problem with two pages in the shop that load in an odd way.

These two pages seem to load one product first and then you have to click through to see further products in the category?

http://www.serenehearts.co.uk/product-category/plaquesandsigns/ This shows one product and then more on next pages. http://www.serenehearts.co.uk/product-category/plaquesandsigns/ This one shows two products then the next page is available but empty.

All other pages seem to be fine and I can’t see any obvious reason why this is happening.

Thanks

Mark

Hi there, could you email this to support@uxthemes.com? We’ll be happy help you out via mail. :) Please include a link to your site.

@SlashMiester

Take a look at the help page http://uxthemes.helpscoutdocs.com/article/54-4-3-ux-slider-shortcode You need to add/change the timer: number.

Hi all

Can anyone help me with this please:

I would like to know how to slow down or speed up the – ux banner slides on my home page.

http://wetspoteurope.co.uk/

Cheers

T

Take a look at the help page http://uxthemes.helpscoutdocs.com/article/54-4-3-ux-slider-shortcode You need to add/change the timer: number.

how to make product appear in featured product?

and why UX Featured Item Post Type plugin can not be activated?

Hi there, take a look here to learn about featured products: http://theitbros.com/how-to-set-featured-products-in-woocommerce/

You don’t need the UX Featured Items plugin anymore. This feature is now integrated into the theme.

Following up on support for YIT Premium Ajax Search.. I am sure alot of us are using this and theme doesn’t support it. Only basic version. I know you said you were working on it, when can we expect support?

Thanks!

Hi there, this will work in next version of the theme. It will be released end of March.

Any updates?

Hi there, we have fixed this for next version. We could email you a quick fix for this if you email post@uxthemes.com :)

Hi, since updated the theme, it may be new update not sure, but the product pages now show 2 images where the main image was. also when viewed o mobile and tablet the image is cut of and enlarged too. whats happened? is it the settings? http://tartanminerals.com/product/angle-brush/ please view on desktop and mobile if possible.

my product images are being scaled to 261×261 px, and its putting 2 side by side, its ment to be one main image 500px x 500px with product gallery shown below smaller

Case closed, OMG i fixed it, it was a conflict with a plugin i had activated called ‘logo slider’ i don’t use it anyway, lol

Ah.. glad you sorted it out :)

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