286 comments found.
Pre Sale Question:
Is it possible to translate the theme into another language (German)?
Regards
Hi,
Yep you can do that by using localization 
Hello, i am interested in your theme but have 2 questions, do you have video product capability built in? so instead of an image you can just watch a video? and can i have a video background play as soon as i enter the website instead of the slider? thanks
Hi,
1. about video background, Actually you can put video background in slider itself directly
2. about video product. You meant to have video shown here directly? > http://take.ms/LRW5s Yes you can (Youtube and Vimeo only) But you can’t use this with WooCommerce. It’s only with theme’s portfolio feature.
Cheers! 
I posted on your other page, but never received a response. Thanks.
Hi there,
Did you submit the ticket in our support site? http://goodlayers.ticksy.com/ If you did but still don’t get the reply, please login to it and give me your ticket url. I’ll make sure that it’s responded ASAP.
Cheers!
If you got any further questions, please head to our support website
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )
Thank you very much!
Anyway to change the gallery page builder setting to show the image title, instead of caption? There’s a drop-down titled “Show Caption”. It would be great if we can show the title instead.
Thanks
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here 
If you got any further questions, please head to our support website
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )
Thank you very much!
Hello luxury the template works t he Multilingual Merci
Hi,
Yes but you need plugin like WPML or qTranslate.
If you got any further questions, please head to our support website
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )
Thank you very much!
Hello. I recently purchased this theme and a number of my changes are not saving. Can you tell me why this could be happening?
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
Please also provide site url + wp access so we can inspect directly.
If you got any further questions, please head to our support website
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )
Thank you very much!
hi, how can i turn the search off next to the menu?
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
If you got any further questions, please head to our support website
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )
Thank you very much!
Hi, can you please assist. We sync our products from Vend POS to woocommerce and so far all is working fine except for first loading of products when you visit the store page. http://elle-et-lui.wickeddevarea.com/store/
When you visit the page only 1 product will show in “All” category but when you click on the other filter and click back to “All” all products will show. Can you please advise how to fix this? We need to have all products show on “All” when visiting the page.
Thanks, Ivy
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
If you got any further questions, please head to our support website
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )
Thank you very much!
Hey guys where do I find the demo content and do you have video tutorials?
Yes it’s in the doc we provided
Not sure you checked out the doc we provided yet? Make sure that you download the full package of theme, not just ‘installable file’ > http://take.ms/VYO7P6
After download the package from themeforest. Extract it. Then you will see the folder ‘document’ Open the file ‘index.html’ with your browser.
Hope this help
Hi! I have a problem with the products galleries in lightbox mode. When i click a picture it shows it in a modal window but i can’t view the next and prev arrows. I’ve tried with and without Fancybox but it doesn’t work. If i push the left or right keyboard arrow it refresh the actual image but doesn’t show the next image of the gallery. If you try this example, you can see that happens the same issue.
http://themes.goodlayers.com/theluxury/bags/product/crocoden-lx/Thanks.
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
If you got any further questions, please head to our support website
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )
Thank you very much!
I’m start looking for more elegant template than a free one that I have for now for my website selling watch.
And I have seen your demo of this template that also selling a watch at this link.
I’m wondering is it under Wocommerce template or Wordpress template? Because I see the category is on Wordpress. But it is typical of e-commerce website.
Thanks in advance.
Hi,
WooCommerce is a WordPress plugin
So install WordPress site on your host first, set the theme up then install WooCommece plugin for selling stuff
Thanks for interest by the way
Oh I think you were going to provide this link right? http://themes.goodlayers.com/theluxury/
In the watch demo, we didn’t use WooCommerce in product show case but you can use WooCommerce to sell watches as well. The system will be like this demo : http://themes.goodlayers.com/theluxury/bags/product-grid-4-columns-with-filter/
Quick question I need to change the Blog section top header photo of the skyline that shows on the company News page but can’t seem to locate where that image is so I can replace within wordpress. the blog is here http://g2rammo.com/company-news/
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
If you got any further questions, please head to our support website
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )
Thank you very much!
Hi, Nice Theme! Have you got a HTML Version…?
Unfortunately, we don’t have HTMl for our themes We only create Wordpress theme.
Thanks for interest by the way
Hi, are all the psd included?
Hi,
Yes but we only have PSD for homepage, blog layout, blog single, portfolio layout, portfolio single.
Cheers!
Hi, is it possible to have select color and/or select size inside the woocommerce product page? And what appearance will have does buttons/boxes?
Thanks.
hm, not really sure about that. However, You can try to download Woocommerce for free to test it first
Hi, I know that woocommerce can do that, but i need to know if its compatible with your theme and what aspect those buttons and combo boxes will have.
You may check this : http://themes.goodlayers.com/theluxury/bags/product/marc-maser/
I’ve just bought the theme but I can’t access the support site. It says my e-mail is not in the system.
Can you please PM me via the form in my profile page? Please give me email that need to register. I’ll try on that for you.
Hi there
Love the theme
Please can you show me how to remove the project info text from the portfolio pages?
Many thanks
Nathan
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
If you got any further questions, please head to our support website
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )
Thank you very much!
Hello,
I am really interested in purchasing this template for my website. I am trying to figure out if a customer clicks on a product, can they view the product in multiple thumbnails. Example, view image of the front, back, and side of the product. I do not see that in your demo.
Thanks in advance!
Actually, you can have gallery in single product as well : http://themes.goodlayers.com/theluxury/bags/product/crocoden-lx/ (It’s a feature from Woocommerce.)
Also, you can put gallery shortcode in this area too > http://take.ms/9U80F
Thanks for interest by the way
Awesome, thank you! I will purchasing very soon.
This theme doesn’t seem to work with the latest version of woocommerce (2.3) There are conflicting color settings and the buttons in woocommerce don’t look like the rest of the theme. Please update to support this.
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
Please also provide wp access + ftp access so we can help inspecting this directly. (Please also provide page url that having this problem)
If you got any further questions, please head to our support website
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )
Thank you very much!
just purchased the theme! imported the content, all works well. the only thing i do not get.. why the imported Master Sliders do not look the same as on the demo site? i understand about the images.. but the text should like the same.. any clue?
For the text, please go to Master Sider section in Wordpress dashboard, Go to edit the main slider and then just click on save slider button once. Then it’s good
If you got any further questions, please head to our support website
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )
Thank you very much!
