554 comments found.
good Night
I have a problem installing this theme in Wordpress, when you download the zip weighs 26.8 MB and can not find the file to upload to wordpress . Which is not that I have to climb.
Hello! Please download the installable zip file, you are trying to install the main zip file with the PSD, Documentation etc
How to enable “Latin Extended” script for google fonts?
Hello! You may try to use this plugin https://wordpress.org/plugins/wp-google-fonts/
Than You for quick response. Unfortunately your solution doesn’t work. There is no difference. In menu I still see wrong fonts.
I have just one question. Is there posibility to set gallery pics as links to them? Now visitor have to click in the name of the gallery to enter to it.
I think you mean the portfolio, not gallery, because it does not have inner page. Yes, it is possible to do that. Please post this request on our help forum and you will be assisted.
I am having an incredibly frustrating time trying to make the thumbnails in Portfolio view clickable because on smartphone/tablet touchscreens you press the thumbnail and the text slides up which is good, but you have to click the line of text to actually view the work which is not intuitive.
Any plans to fix this in future versions?
Hello! Its not a bug, if you want to make it clickable, please post this request on our help forum and we will guide you on how to do that.
Hi! Is there a preferable dimension to upload photos to be placed in fullscreen slider? I have some display problems, the photos are “cut” on the top and bottom. I tried with an height of 1080px. Thanks
Hello!
Please use the images not higher than 1900px by width.
Hi, I’m having issues with contact form 7 plug in. As soon you activate the plug site goes blank. I also had sent an email yesterday with the screenshots so far no respond. Please advise…..
Hello! Where did you send it to? It sounds really strange, because all our customers use it and we have it on our demo site. You can send your wp-admin details and we will take a look. Use the contact form on our TF profile page.
Hi, J. Clarks has been looking into this issue. So far nothing changed. i’m hoping for a solution soon.
Very dispointed with your cutomer support. No one has fixed the issue yet. I had provided whatever you guys ask for & problem is still there..
I had a talk with Jane yesterday, it looks like there is an issue with the server settings or wordpress installation. We tested on different servers and had no problems with it.
Did you try to reinstall the WordPress or try on another server? The theme was sold more than 800 times and no one reported such an issue.
i did reinstall the WordPress. its not the server issue. it’s contact form 7 plug in that creating the page go blank. As soon you deactivate the plug in everything comes back to normal.
Dud you try to contact the plugin developers? The thing is that we tested on different servers and it works like a charm, also no one reported such an issue.
Hi! Thank tou for an amazing theme, we juts have a small issues on the ribbon layout when view from an iphone5, we cannot seem to scroll down through the images.
There are some css to fix?
Thanks Silvia
Hello! Do you have the latest version of the theme 1.4 ?
Yes 
You need a screenshot?
It would be better if you provide wp-admin and ftp details and we will check it. You can send them via a contact form on our TF profile page.
Hi,
great theme. I have one question about Fullscreen blog template. When I activate it, page looks like Simple type 1 from your demo page… Where I can customize the look of the page?
Thanks.
Hello! Please make sure that you selected “fullscreen blog” template for this page.
great thanks
You are welcome
Hi! Presale questions:
1) Is it possible to have two or more portfolios like http://www.gt3themes.com/wordpress-themes/soho/portfolio-grid/ which I link from separate top menu items? And within those portfolios have different categorys? Example: Portfolio 1 is travel images with 5 categorys, Portfolio 2 is sport images in 5 categories.
2) Can I start this page http://www.gt3themes.com/wordpress-themes/soho/fullscreen-slider/ with the share, title and arrows hidden, so only the maximize/minimize button is visible?
Great theme btw!
3) In http://www.gt3themes.com/wordpress-themes/soho/portfolio-grid/, is it possible to hide comments and the like icon when mouse over on portfolio image?
4) One minor feature question, can I make the individual images in http://www.gt3themes.com/wordpress-themes/soho/fullscreen-slider/ clickable with a link? That would be really nice to link them to different portfolios. Then you can have for example ten images as teasers on the landing page, with links to ten portfolios 
Hello! It looks like you’ve already purchased the theme
Yes I have purchased it, feels good. Question 3 and 4 are still there though. 1 and 2 have I found out the answers for.
5) In the demo you have black bg color on http://www.gt3themes.com/wordpress-themes/soho/portfolio-grid/ but white bg color in the blogs. In the Color Options, Body Background affects both places. So, how do I set portfolio-grid filter bg color to black as you have done in the demo?
5) is solved, you set the custom layout background color in the page to black.
Hi! 5. Do you want to keep the white background for the blog and black for the portfolio grid? 3. Yes, it is possible, please post this request on our help forum 4. No, this option is not available.
Ok. Regarding question 3, I think I can find the code for that and remove it in the php file. Otherwise I’ll post in the help forum. Thanks for the feedback!
Thanks
I’ve uploaded the newest version of this theme and the GT3 Page Builder Plugin but I’m getting an error report.
“Fatal error: Cannot redeclare gt3pb_get_option() (previously declared in /Applications/MAMP/htdocs/wp-content/themes/gt3-wp-soho/functions.php:41) in /Applications/MAMP/htdocs/wp-content/plugins/gt3-pagebuilder/core/pb-functions.php on line 30”
Its hard to say what was done in the wrong way, because you are testing it locally. Did you update the theme in this way https://www.youtube.com/watch?v=90LJm6-z8yg
I’d deleted it but uploaded the new version in the traditional way rather than through the link as shown in the video. I’ve redone it now and seems to be working. Thanks!
Nice to hearing that.
Hello,
Is it possible to add a pin to the google map on Contact page?
Thank you,
- Blake
Blake! Sure, you have to use the google map customizer to make any google map that you wish.
Am a bit disappointed with the theme. The GT3 Page Builder has its uses but I don’t understand why its not integrated with the inbuilt Wordpress text editor and I’ve seen it done better on other themes, because of this issue the theme doesn’t work properly with Wordpress SEO plugin by Yoast. 
Most of the page builders are simply using shortcodes. This theme is mostly built on the custom templates.
Does that mean there’s no chance of getting it to work with wordpress SEO plugin?
Maybe you can be more specific?
Wordpress SEO plugin by Yoast allows you to add things like SEO title, Meta description, Facebook title, Facebook description and image etc and a focus keyword, it’ll then give you a page analysis based on the focus keyword. It’s a plugin I suggest to all my clients as it helps people learn the basics of on page SEO and is an easy way for people to keep track but the GT3 page builder stops this process working. It’d be great is there were a way for Wordpress SEO to look over the text that now has to be in GT3 builder.
You mentioned about titles, meta description, keywords, but those things are not related to the page builder, most of those things are added at the very beginning of the page code, which is the part of the wordpress.
I understand, and you can still add meta description and title with the SEO plugin but the analysis of the page text such as keyword check for subheadings, copy score – (Flesch Reading Ease), outbound links in copy, word count etc. none of that can be read and all has an impact on the SEO and therefore the results of the analysis.
I do not know what analysis tools you use, but if you check the HTML code of the page, you will see that the entire content from the page builder is available and can be indexed by search engines.
As explained previously Wordpress SEO plugin has ITS OWN analysis built in. The code in this theme is not up to stratch in my opinion.
Its your subjective opinion and thanks for 1 star rating. The support is no longer available.
So that’s how you deal with failures in your theme. You just ignore them! There’s no point getting support from you when your theme is useless.
What failures do you mean? The theme works properly like it should do. If you have some tech issues, please let me know. But rating 1 star and claiming thats useless because of some analysis in the SEO plugin, which a 3rd party plugin, it is not right. Anyway, its your right to do that.
As you know I’ve pointed out a number of problems with this theme from seo, code quality, issues with your plugin clashing with your theme. The list goes on. I stand by my one star rating.
I do not see any issue reported about with the plugin, be more specific. Code quality, if you are a developer, let’s discuss it then.
Hi, I’m interested in buying your Soho wordpress theme, but I want to know if is possible have only one menu item on bold and red. The others items as default. I need to highlight the promo button. thanks
Hi! What button do you mean?
I can send you a picture for a better explanation?
Sure, send the screenshot.
where can I find the purchase code?
thanks!
found it! 
OK 
Can you help me out on an issue I have? I posted it on the forums: called ” Help needed with video issue (Portfolio)” thanks!
Please check our working hours http://forums.gt3themes.com/viewtopic.php?f=22&t=2
Hi, where can i find the WooCommerce compatible pack. Can you send a link?
Greetings
Hello! Please contact us using the contact form on our TF profile page
I like the full screen background video that your template has. I have a youtube video that I want to embed for the background but once the video ends call a javascript function. I have the code to do that here:
http://jsfiddle.net/7Gznb/1208/But I am not sure if the way you are embedding the video will work with what I am trying to do. Any thoughts?
Here is how it works on our end http://prntscr.com/6pkxrz
Hi,
I purchased the theme yesterday and everything was going great until i checked out my flow style portfolio album on my nexus 4 phone. Apparently I cant scroll down or side ways or find any way to view my other photos in that album on my phone. I can however view it properly on my tablet and desktop.
Here is a photo of what I see on my phone.
I have responsive design on.
http://s28.postimg.org/65qeg7dfx/Screenshot_2015_04_03_15_38_04.pngNever mind, I just found out how to scroll on the phone. The hot spot for scrolling is all the way to the right hand side (basically the edge of the phone which took me forever to find.) Is there a way to make it so that people can scroll down just by scroll in the middle of the image? Some people have phone cases that covers nearly the edge of the phone and would not be able to scroll & I think its just common practice to have scrollable hot spots where it is more accessible. Thanks!
Hey mad_dog, was wondering if you can address this issue or have a fix for it? Thanks.
Hello! Sorry for the delay in response, weekends. What browser do you test it on? We can check it only on Monday. Also, can you please test our demo page on your phone?
Hi no worries. I tried the test demo page and it works however it does t work on my own site. I am on the latest android chrome browser. Here is my portfolio page with the ribbons gallery, try it on a mobile phone and you’ll see what I mean: http://kmtstudios.ca/portfolio/winnie-daniel
Please let me know your email I will send you the latest theme version.
Hello my email is kevin.man.tam@gmail.com. Thanks.
Done
Thanks mad_dog, however even after updating the theme & plugins (even though I should have the latest one from theme forest after purchasing it 2 days ago) the portfolio ribbion pages are still having the scrolling issues on mobile mode. Is it something I am doing wrong? I have GT3 Page Builder (For SOHO Theme Only) ver 1.3.
The one that we sent to you is the latest, it is not available at TF
Yup, followed the videos instructions. Updated the theme and re installed the plugin and I am still having the same issue. Any idea what could be wrong with it? Everything else works fine it just the Portfolio ribbon pages that are having issues 
Also after updating to the new theme you sent over I can not add new images to any of the portfolios anymore. I converted back to the themeforest version of the theme and it works now but the mobile scrolling issue still persists.
Just tested ribbons style in galleries instead of portfolio and it works on mobile here: http://kmtstudios.ca/gallery/testing-2
Sorry to sound like a broken record but there is also an issuse with the footer bar floating in galleries-ribbion style and being stuck there in mobile mode as well which can be seen in the screen shot link. It happens when you resize the browser window on desktops as well.
Mobile: http://s16.postimg.org/6c3lcjdo5/Screenshot_2015_04_05_17_08_55.png
Galleries are also non responsive once the browser is re-sized along with a floating footer bar 
Same issue with another customers website can be tested here as well: http://www.developmentpreview.co.uk/wavesgallery/ribbon-gallery
1. Please make sure that you use new product licenses for each project/site. If you use the theme on another site, you have to purchase additional license. 2. Yes, we do confirm that there is an issue with the ribbon style in the portfolio. It will be fixed shortly and we will send you the updated files. 3. http://www.developmentpreview.co.uk/wavesgallery/ribbon-gallery if it is a gallery, not a portfolio, please update the theme to the latest version, the one we sent to you. 3. It is not correct to test the responsive by resizing the browsers window, please use the devices or online tools.
Hey mad_dog,
1. Ive only used the theme for my own website. The site http://www.developmentpreview.co.uk/wavesgallery/ribbon-gallery is from a comment above that I saw while reading through the comments. I do not own or operate it.
2. Thanks, looking forward to getting the fix. Do you possibly have an ETA on the update.
3. I did that and replaced the old theme with the new one you sent me and followed the videos instructions and the issue still persists with the galleries.
4. Ok thanks for the info.
Can you please unzip and update the attached .php file on your end http://take.ms/o3yd8
Thanks that worked! 
Nice to hearing that, and sorry for the inconveniences.
No problem as long as it fixed and works!
Thank you!
Hey mad_dog, one problem solved but it created another one. I can’t seem to add images to my portfolio albums anymore now. There’s an option to add it and it lets me select images but when I hit to confirm the images, nothing happens.
Can you please send your site credentials and we will check it? (wp-admin and ftp).
Hey mad_dog, I just emailed it to you. Let me know if you received it.
Got it, will get back to you shortly.
Hi I really like this theme I am torn between this and a few others; The menu bars is there a future update that might hide them like in this theme? [EDIT: link removed]
Do not post the links to other themes
can the menu, header and footer be made collapsible?
Like this one http://www.gt3themes.com/wordpress-themes/soho/gallery/celebs/ ? This option is available for the fullscreen galleries.
Would it require much of a fixer upper to have the menus and headers and all automatically disappear when you move off them and reappear when you hover over them?
Also I am assuming the menu bars and all are customisable, the colours can be changed etc.
It can be considered as a customisation only.
Hello,
Nice theme, I hope you could answer couple of questions about some features:
- If I have hundred of images, can I enable ‘load on scroll’ for Gallery pages/posts?
- I see that Gallery Albums redirect to Gallery posts directly – can you specify margins on Gallery posts too? Gallery post: http://www.gt3themes.com/wordpress-themes/soho/gallery/people-you-may-know/ Page with template? http://www.gt3themes.com/wordpress-themes/soho/gallery-grid-margin/
Thanks in advance
Hello! 1. This option is available only for portfolios. 2. It can be done as a custom solution.
Hi i would like to reduce the height of the header and the footer on the full screen slider page template could you guide me through it and tell me which file should i edit to get the header and the footer heght to reduce. below are the images of how they look right now and how i want it to be.
1. How they looks right now (http://aishazcollection.com/wp-content/uploads/2015/04/header.png)
2. How i want them to look (http://aishazcollection.com/wp-content/uploads/2015/04/header-2.png)
Thanks
The links above dont work please have a look at the ones below.
1.How the look right now(http://tinypic.com/r/2r41pw7/8)
2. How i want them to look (http://tinypic.com/r/314cvix/8)
Hello! It requires the changes in the theme, it maybe considered as a customisation. Please post those questions on the help forum and we will check it.
I have posted the questions on the forum, thanks for your reply 
Hi mad_dog,
I just bought the theme and try to figure out where I can find the contat form including name, e-mail, subject, and message you are using on this demo page: http://www.gt3themes.com/wordpress-themes/soho/contact-fullwidth-map/
I’d like to use it on my “contact” page and I’m currently setting up a contact page on the page section of WP using the “contacts template”.
Thanks for your help!
Hello! Thanks for the purchase. Please read the documentation, you have to install Contact form 7 plugin.
THANKS
Two additional questions:
1. Where can I change the speed for the change of the pictures on a page such as this one: http://www.gt3themes.com/wordpress-themes/soho/underground-walls/
2. Is it possible for you to change the sensitivity of the swipe touch feature of the ribbon galleries? On iOS touch devices it’s kind of tricky to swipe to the next pictures. Sometimes it’s working, sometimes it’s not. In fact it’s a matter of how hard you hit the screen and how fast or slow you move your finger to the side. But I saw some users doing it “the wrong way” and because nothing happened, they thought it’s not including a swipe feature. Maybe you can do something to the sensitivity in general as swiping is not working in such a neat and unproblematic way than the OS and other apps are working…
Thanks for a short note!
Hello! Please copy/paste those questions on my help forum and they will be reviewed. Thanks