28307 comments found.
Hello, Is there a place to download the themes additional styles like “classic” for use with the themes backup and import settings feature?
Thanks!
Hi there, you can change header presets (to f.ex the Classic) in Theme Options > Header.
Excellent, thank you 
Hi UX team,
I’ve read multiple times in comments that your next update will (finally) add an option to toggle on a list view for product categories instead of the grid. Is this correct? When will the update be released? We’d love to start using your template soon!
Will there be an option to set the list view as default mode?
Cheers
Hi there, yes this is correct There will be no toggle, but an option to set it as list view as default. We’ll have an toggle option in latest version of the theme.
That’s great news. Any date yet on the release of this new version?
Hopefully end of next week
Hi – can you please let me know how I can disable the “Posts Per Page” option in the theme..
I am using the Nested Category Plugin (www.woothemes.com/products/woocommerce-nested-category-layout) and I just want to show 3 products under each subcategory but unfortunately that setting is not working and all products are showing.
Here is what Woothemes support said: “There would be something in the theme that is altering the ‘posts_per_page’. It could be a filter for pre_get_posts that has been added. There are quite a few template overrides so I’d suggest they start there. If the theme has any settings for ‘products per page’, that could be affecting it too.”
Thank you!
Hi there, sent you an email about this. Please only use email in the future so we don’t reply to you twice. Thanks
Hi – I’ve emailed you back a couple of times about this but haven’t heard back from you. Perhaps you have it marked as resolved after our previous correspondence.. It would be great if you could get back to me about it as it still doesn’t work. Thank you.
my checkout and cart page doesn’t work on my site. Does the checkout and cart have template pages? I can’t find them www.soleslist.com/test
Hi there, did you do this? http://docs.woothemes.com/document/woocommerce-pages/
how can i limit the product title to show in only 2 lines so it wont disturb the product container view? screenshot: http://pho.to/9AAJw
Hi there, sorry that’s not possible. You could try add this to custom CSS: .product-small p.name{max-height:30px; overflow:hidden}
Hey guys the search box doesn’t find any results when typing in parts of a product title with the YIT Search Plugin Preimum version nor does it show the preview of products…. Any idea when we can expect an update?
Hi there, we have fixed this for next version. We could email you a quick fix for this if you email post@uxthemes.com
Hello,
can you add in the next update the font fira mono.
Thank you!
Hi there, is that a Google font?
Thanks Added this to next version
Hello, great design! Can you remove (or add) sections from Checkout form? Like remove “country” and “ship to diferent adress”? Thank you!
Hi there, “country” will only be visible if you enable shipping to multiple countries. I think you can disable “Ship to different address”, but I’m not 100% sure. We use default WooCommerce functions for the checkout.
Do the shop sidebars have a slide out feature, so they can be viewed on mobile?
Hi there, they have in next version
Hi – I’ve copied the template-tags.php file to my child theme but changes are not showing. It is within the folder “inc” as with the parent theme.
Is there a reason why this will not work? I’d appreciate any advice you have.
Thank you.
Hi there, I’m sorry but that’s currently not possible. We’ll investigate if there is an easy way to add php included files to a child theme. It’s currently not possible to just copy them to the child theme like you do with page template files.
Ok – that’s a pity but thank you for clarifying.. I am trying to remove the quantity in the mini cart as customers can only order one of each item. I can do this with css but ” / ” still remains there after the price as it is hard coded. Do you have any suggestion on how to remove it?
Thanks again.
You could try add this to custom CSS to hide the /: .cart_list_product_price{color:#FFF} .cart_list_product_price span{color:#000}
Nice thinking! I’m only on my phone now but will try that in the morning – thank you!
Hi,
how do i create the options as shown in the link below?
http://flatsome.uxthemes.com/product/all-star-canvas-hi-converse/ RegardsHI there, take a look here: http://docs.woothemes.com/document/variable-product/
Hi,
how do i create the options as shown in the link below?
http://flatsome.uxthemes.com/product/all-star-canvas-hi-converse/Regards
Hi there, take a look here: http://docs.woothemes.com/document/variable-product/
hi,
the black side on the top are moving (should be motionless) when the page is moving to the down. It makes the whole page black and and miserable.
screenshot:
https://yadi.sk/i/7RJWka6yfgeZ9Hi there, I’m sorry but I’m not quite sure what you mean. Does it happen here also? http://flatsome.uxthemes.com/?classic
Hi can you clean up the Order received page after a customer places an order via Woocommerce, currently it’s a bit messy looking.
Hi there, we’ll take a look and clean it a bit
Awesome, thanks! Best theme ever!!
I really love your theme man well done, my business is using it for all thier sites, but one thing we cannot wrap our heads around, it is responsive for every device, EXCEPT for ipad horizontal, can you guide me in the right direction?
Hi there, iPad Horizontal loads the default desktop version of the theme.
Stock Level front end (browsing customer) I want this removed. I need to use stock control in back-end but I do not want my customers visiting my website to see how many of an item are in stock. How to I disable this please.
Hi there, this is a default WooCommerce function. Have you tried search WooCommerce forums or google?
Is it possible to move the share icon on the product page to the top above the price or remove them? Also can i remove sku? these make the long description and review tabs even further down the page when the short description is a bit long. Also i think the add to cart button on the product page should be right next to the price
Hi there, sorry that would require custom development in the WooCommerce php files.
If we are editing content in the ‘excerpt’ box, for example to change the header on the ‘about us’ page, am I right in thinking we cannot use your shortcode editor while using the excerpt box? Do we have to create it in the main content box then paste it into the excerpt box? Thanks in advance.
Hi yes, sorry you currently have to do that. I recommend you stop using the excerpt box for the header and add them to the page builder instead. We used this before we built the page builder.
Hi Support,
Is it possible to download flatsome version 2.1? And how? Please email me at kjohnmsarabiai@gmail.com.
I need help. Thanks!
Mail sent
Hi there, I have an issue with my home page. It seems to be pulling random content from product descriptions and adding it to my homepage just above the slider. Everything seems to be updated. I have no idea what is going on or how to fix it. Would anyone be able to take a look at it please?
http://austea.com.auThanks for the email reply… Your were spot on. 10/10 for the theme and support. Cheers
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