1685 comments found.
Hi, I am currently using kidszone for my online baby store. If I purchase this theme, can I almost migrate it without doing much thing and it works? There is no way I can get as demo is it?
Hi.,
Thank you for contacting us.
There are many variations in kidszone and soulmedic theme. So you cannot migrate it exactly. You can install the soulmedic dummy content and then modify it as per your needs.
Regards., DesignThemes Support.
Hi..
Please help me in the following 2 queries:
1. How can I add Hyperlink to the call out box?
Ex. how do add hyperlink to xyz.com in this short code:- [dt_sc_callout_box type=”type5” button_text=”Get It Now” target=”_blank”]
2. How can put the following CSS codes in the Style.css so that content of all my posts and pages can have the same setting
font-family: Georgia, "Times New Roman", Times, serif;
font-size: 16px;
line-height: 26px;
text-align:justify;Hi.,
Thank you for contacting us.
1) Add the link as shown in this shortcode [dt_sc_callout_box type=”type5” button_text=”Get It Now” target=”_blank” link=”xyz.com”]
2) You can select the body font from Dashboard > Appearance > Body > Body Font.
Regards., DesignThemes Support.
I’m having issues trying to figure out how to get an image or an area above the footer area to be full width like the footer. Please see image example for clarification – https://www.dropbox.com/s/orqp5wzy0tlxrok/Footer%20Area%20Issue.png?dl=0
Thanks
Hi.,
Sorry, We do not have that option in our theme. We will consider it in future updates.
Regards., DesignThemes Support.
Hi, I successfully add a new instagram icon in sociable tab in Buddha Panel.
How to be able to insert instagram icon in dt_sc_team shortcode ? I try like below but the instagram icon doesn’t appear.
[dt_sc_team name="SOMEONE" degree="" role="Dentist" email="someone@domain.com" image="http://placehold.it/300x300" <strong>instagram="http://www.instagram.com/someone"</strong> facebook="#" twitter="#" path="#"]
lorem ipsum
[/dt_sc_team]
Hi!.,
Kindly, mail us your site credentials (WordPress & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Unfortunately I only have it on my laptop, once I finish it then I upload it to my webhosting.
For your analysis, here is what I did and what problem I got. https://www.dropbox.com/s/5u16p3uhygd7oe1/Soulmedic.pngPlease tell me what I missed here ?
Hi.,
What have you done is exactly correct, but not sure why it is not working for you. We need to check the code by printing the arrays that is got from the sociable folder. Please upload the theme online and let us know the ftp and admin details, so that we can fix the issue.
Regards., DesignThemes Support.
Hi, please check your email.. I’ve sent the credential. But please, let me know the details of what you’re doing to solve my issue. So I can track it also.
Hi.,
We have fixed the issue. The problem is that the image for the dt_sc_team shortcode comes from the path wp-content/plugins/designthemes-core-features/shortcodes/images/sociables/. So we uploaded the image in this page and the issue is resolved. Please have a look.
Regards., DesignThemes Support.
Yes, it fixed. btw how to manage the order of sociable icon ? I want Instagram icon to be appear as the first icon, then Twitter as the 2nd and Facebook as the 3rd.
Hi.,
We do not have that option for now. We will update it in our next version.
Thank you for the patience.
Regards., DesignThemes Support.
Hi, I go through the comments and found that to translate the themes into any language, after editing the default soulmedic.pot and save into id_ID.po and then generate the .mo file, then go to wp-config.php and change the language code as define(‘WPLANG’, ‘id_ID’);
In Wordpress 4.1.1. we don’t need to edit wp-config.php file to change the site language. Just go to Settings > General > Site Language – and then the language there.
Am I right ?
Yes try that method.
Hi!
I have created some portfolios and I get the following url:
http://mydomain.com/dt_portfolio/category/slug/I need
http://mydomain.com/slug/Or at least http://mydomain.com/category/slug
thanks in advance
Hi.,
Thank you for contacting us.
You can’t remove “dt_portfolio” from the link, but you can rename it to your own slug.
Kindly, Follow the below steps,
1) Please get into your theme directory at wp-folder > wp-content > plugins > designthemes-core-features > custom-post-types > dt-portfolio-post-type.php” and find Line.No: 108. Then replace the code ‘rewrite’ => true, thereby with the following one as shown below, ‘rewrite’ => array( ‘slug’ => ‘your_own_slug’ ),
2) Now go to Dashboard > Settings > Permalinks > Click Save Changes twice. This is to flush the permalinks.
Hello, I made slides with text in revolution slider. I want a specific type of font to appear in it, but it only does the first day. How can it be permanent with the font I´ve chosen
thank you
Hi.,
Thank you for contacting us.
Check the revolution slider documentation for more information about your query http://wedesignthemes.com/documentations/revolution/
Regards., DesignThemes Support.
I am trying to display events on a page of a certain category only. I have inserted this [dt_events_list limit=’6’ excerpt_length=’15’ categories=’5’] and it displays all events. Does the category filter work for Events?
Hi.,
Thank you for contacting us.
Sorry, we do not have category filter for dt_events_list shortcode. We will consider it in future updates.
Regards., DesignThemes Support.
Hi
I updated the theme to new version followed all the steps recommended by you. But the portfolio page still doesn’t translate to portuguese. You can see in page http://www.psicoajuda.pt/dt_portfolios/depressao-infantil/ or http://www.psicoajuda.pt/dt_portfolios/hiperatividade/The following words should be translated: “Related Projects”, “Prev Entry”, “Next Entry”. I have translated them in the file designthemes-core-features.po.
Please, check and let me know why it is not working.
Regards
Hi!.,
Kindly, mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
Hi,
Hope you had a great weekend 
We need the FTP details as well.
Hi,
The weekend was great, thanks, and yours? I hope you have also a great one.
The also sent the FTP details.
Regards
Hi
This did you get the FTP details and check why it doesn’t translate?
Regards
Hi.,
We are checking on your issue. Will let you know once we complete it.
Hello!
I’m having a problem in the homepage. Suddenly, many buttons appear all over the page. I don’t understand how this happened. Can you check that, please?
Thank you!
Hi.,
Thank you for contacting us.
Kindly, mail us your site credentials (WordPress & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
I want to show the most recent blogs on my homepage AUTOMATICALLY. Therefore I use shortcode [dt_sc_recent_post count=”3” column=”3” read_more_text=”Read More” excerpt_length=”10”] (instead of dt_sc_post id, which is not automatic).
My blogs are now ordered by page-id (the highest first). I cannot change the page-id’s of existing blogs, but I can change the post date. So I want to show the most recent blogs with dt_sc_recent_post with the most recent DATE first. How can I do this?
Alternative (even better) is to show the first blogs ordered with the plugin “Simple Custom Post Order”. Unfortunately, this plugin has no effect in dt_sc_recent_post.
Hi!.,
Kindly, mail us your site credentials (WordPress & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
Hi. My website is www.tcmcentre.com.au created using Soulmedic theme. I just noticed that our website failed to be responsive when viewed in my mobilephone. I can’t see the menu and can’t browse from Home page to other pages. What’s wrong with the theme? Please help! Many thanks!!!
Hi.,
We checked your site and the menu is visible. We have updated sticky menu issue in the responsive mode. Please have a look.
Regards., DesignThemes Support.
Hi, I have weird text showing in the mobile version in the header overlaying the menu bar and logo. Please can you urgently have a look.
http://traveldoctor.co.za/Hi.,
Thank you for contacting us.
Please remove any external plugins other than the theme recommended plugins and check it. If you still have the issue, please mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
Regards., DesignThemes Support.
what is the maximal number of links that i can include in the main menu? I have now 73 links. I can’t add more. Is there anything in the settings that i should modify? Example: when i try to add one link anywhere in the menu, it will automatically delete the last (lower) link in the menu, and deselect the case Header Menu. So, i can modify links without problem, but i can’t add anymore. Please help
Hi.,
Thank you for contacting us.
Please., contact your hosting team and Please Increase max_input_vars.
Regards., DesignThemes Support.
Having issues with setting up the blog page – I have it set to do 3 columns of posts versus one across the entire page. Also have it set for the sidebar on the right. Well, the page does not display the 3 columns or the sidebar. Help?!?
Hi.,
Please check whether you have used our updated version.
Regards., DesignThemes Support.
Version 1.7 is the version I am using
Hi.,
If you have set the blog page in Dashboard -> Settings -> Readings -> Front page displays -> Posts page: -> Blog, then remove the blog page from that option and check it.
Regards., DesignThemes Support.
That did the trick… thanks
Hi!.,
Thanks Let us know, if you find any issues in future..
Regards., DesignThemes Support.
can I manual add social icon for Youtube easily?
Hi.,
Thank you for contacting us.
We have explained the process of adding instagram icon. Follow the same method for YouTube.
Open the folder “Wp-content/themes/soulmedic/images/sociable/ through FTP” and add an image for instagram. And keep the image name as “instagram.png”. Add the hover image at “Wp-content/themes/soulmedic/images/sociable/hover/ through FTP” and add an image for instagram. Keep the image name as “instagram.png”. Open “Wp-content/themes/soulmedic/style.css”, and add the line as shown in the attached screenshot.
That’s it. Now you’ll have the option of instagram in dashboard -> Soulmedic -> General -> Sociable. https://www.dropbox.com/s/k8cr01tyjsfhveb/Add-Instagram_sociable.pngRegards., DesignThemes Support.
Now the client want to switch out social icons for colored one and remove the hover effect. I can figure out the changing of the icons easy enough – but how do I remove the hover effect?
Hi., Hi.,
Please., remove the css code as shown in the screenshot in the file style.css and check it.
https://www.dropbox.com/s/pibqixriyn9501r/remove_css_code.png?dl=0Regards., DesignThemes Support.
Awesome, thanks again. What about removing the gray outline of the social media icons? It looks fine in some browsers, but messed up in IE & FF…
Nevermind – figured it out. Thanks Again! You guys rock!
Hi!.,
Glad that you fixed the issue.
Let us know, if you find any issues in future.
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end
Regards., DesignThemes Support.
í just installed your theme but I notice that the images from the dummy content does not get imported neither does the slider on the home page. Can u help to fix this problem, the website is here http://drleonvaughan.com/home/
Hi.,
Thank you for contacting us.
Kindly refer the attached screenshot will help you get a clear view.
1) You have to create and select that slider : https://www.dropbox.com/s/jv80f9sdrtqr2ri/slider.png?dl=0
2) You have to set menu : https://www.dropbox.com/s/jp8r259wth9uaco/set-menu.png?dl=0
Regards., DesignThemes Support.
I tried those solutions but still not corrected,
Hi!.,
Kindly, mail us your site credentials (WordPress & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
Hi, I have a problem showing up the dummy slider on home page. I would like to make my own slider and put it there but dont know how. Also my home page looks misalighned.There is a font awesome diamond icon missing above “Optica medica” on the top. Also the “emisiuni TV” doesnt show all my vimeo videos that I pu there. The site is translated,just go to the footer to change site to english. I will give you my log ins if needed. Thank you
my site is www.kidoptik.ro
If you need the log ins send me a mail to angelescu01@yahoo.com because here everything can be seen.
Hi!.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
ok,I have sent them.
Hi.,
Thank you for contacting us.
1) Since the layer-slider and revolution slider came along with the theme, you need to get the slider files from us when there is an update. We will send you the files.
2) Which icon is missing in your home page? Let us know with the screenshot so that we can help you better.
3) We have updated the demo slider in your home page. Please have a look.
Regards., DesignThemes Support.
Design issue.
I have subpages on my site. See: https://www.dropbox.com/s/3oiqxczr2qtslvk/subpage-in-top-of-page.jpg?dl=0
Normal browser view is this great, but when viewing mobile the subpage menu is at the top of the page, what means the content is under it. Can you help me please to reverse this when visitors viewing the siten mobile.
Thanks
Hi.,
Thank you for contacting us.
Let us know the exact page link you have the issue, so that we can check and let you know.
Regards., DesignThemes Support.
Hi, I did send you an email (contact form via themeforest) with page link, but still didnt get any reaction. Could you please reply.
Hi.,
We didn’t receive any mails from your end. So please send once again.
Regards., DesignThemes Support.
I paste the url here for in case: EDIT: url removed (Would you like to remove the url after please.)
Hi.,
Sorry., We cannot change the content to show above and tabs below only in the mobile. We will find a work around and fix it in the next update. Thanks for letting us know.
Regards., DesignThemes Support.
Hi. Is there any option to hide “featured images” from standart post?
Hi.,
Thank you for contacting us.
Sorry, this option is not available in our theme.
