39312 comments found.
Hello Everyone 
We are excited to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.
If you have already purchased Avada, please signup at our Support Center to use our forum and other detailed support resources.
See What’s New In Our Last Major Update!
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Click Here To Get Free Support
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Thank you, we look forward to helping you!
ThemeFusion Team
Hello,
Is it possible to put a shortcode or widget from the menu version agency?
Hello!
You would need to enable megamenu., then it would work.
If you have further questions or need assistance with that, please signup at our support center and submit a new ticket. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.
Click Here To Create An Account & Get Free Support
Thank you, we look forward to helping you!
Hi I am having a mobile website issue’s ( I thought this theme is mobile friendly / responsive )
http://epidemic-marketing.com/- Thank
Hello!
It is 100% mobile friendly, see our live demo mobile friendly test here: https://www.google.com/webmasters/tools/mobile-friendly/?url=http%3A%2F%2Ftheme-fusion.com%2Favada%2F
Out of the box using any of our own tools it will be full responsive. If you are having issues with it we can take a look but it may be due to customizations or 3rd party plugin. Either wya our team is ahppy to check.
Fill out a ticket here once you signup at our support center: http://theme-fusion.com/support-ticket/
Thanks!
Hey guys,
I would need a support ticket, but it doesn’t work?
Greetz
Have you tried this link? https://theme-fusion.com/support-ticket/
Yes, get this one
Not Found
The requested URL /support-ticket/ was not found on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
If not what error or issue is it giving? We’ve had new tickets come in all day so it should be fine.
funny, tried it now on my laptop and there it works, will submit the ticket.
Thank you!
Trying to figure out how to put the Title Bar below the image as you have done in the demo for Case Studies 1, 2 & 3??
Please help.
Hello!
Those case studies have a slider up top which makes the page title bar show below. We use the Fusion Slider on those
If you have further questions or need assistance with that, please signup at our support center and submit a new ticket. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.
Click Here To Create An Account & Get Free Support
Thank you, we look forward to helping you!
I have a question: is is possible to inset a video or image in the popover section? I would like to have the popover when I hover over an image (how to do that – I don’t see that option in the fussion code) and have a short video played – and an image inserted.
Is the popover html ready to do this?
Thanks
Hello!
Hmmm I’m not sure if you can place an image in the popover element, it is made for text info. However you can try it, simply try to add an image through the editor into the content field. But we would recommend using the modal for this, the modal can take anything, images or videos.
If you have further questions or need assistance with that, please signup at our support center and submit a new ticket. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.
Click Here To Create An Account & Get Free Support
Thank you, we look forward to helping you!
Hello!
Yes to an extent, the only thing that stands out to me (I checked home page) is the fact that the images show a video on hover. With ours, the video will show if you open them in a lightbox.
Thanks!
Hello, I’m having an issue where my google maps loads multiple overlays in one map. The page I’m going to be referring to is: http://www.okerekeuduak.properties/properties-3
When the page opens, the map looks like this: http://prntscr.com/6o3n57
This isn’t right, so when I zoom out of the map, it reveals what it should be like (the actual map based on my location information) which shows behind the map that displayed initially (that is now minimised) as seen is this screen shot: http://prntscr.com/6o3scw
when I pan the map downwards, the map on top gives way to the actual map that is supposed to display as seen in this screenshot: http://prntscr.com/6o3p23
I want to get rid of the map that displayed initially so the map that’s based on my location information would display as it should.
So I would very much appreciate if you could help fix this. Thanks.
Hello!
Hmmm I’ve not come across this, it seems a config issue but I’m not sure. Please post a new ticket with our support team so we can check it out in full and provide a solution.
http://theme-fusion.com/support-ticket/Thanks!
Hello Everyone
We are excited to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.
If you have already purchased Avada, please signup at our Support Center to use our forum and other detailed support resources.
See What’s New In Our Last Major Update!
……………………………………………………………………….
Click Here To Get Free Support
……………………………………………………………………….
Thank you, we look forward to helping you!
ThemeFusion Team
Hello and thank you for the hard work and time you’ve put into this,
Page in question: https://www.casinoave.com/roulette-online
My question is: If I switch from my current theme to Avada, will there be an option to list the game demos as it is now shown on a page in question?
I’ve found everything else extremely fitting but I can’t seem to locate the one where I could do this or may be missing it plainly. The goal is to have games listed in rectangular fashion on one page. Similar to any Armo Games type layout. One page – many games to choose from.
Hello!
This will depend on a few factors, like how your current theme is setup and how that content is given. If it is somehow tie dto that theme through a shortcode of theme feature, it may not transfer over easily. It all depends on how they have set it up. Either way though, you can make it anew with our flip boxes pretty easily I think. It will be a bit different, but you can place an image on front side with text info, then it can flip over and have text info on back with a button that links to the game.
Thanks!
When are you releasing the new version with all those upgrades?
Hello!
Within about a week, it is free to anyone who has bought it. Coming soon!
Thanks
Thank you author… As promised, I did my purchase… I will ask you a couple of questions when my download is done tho.. Might be an older version bug “3.7.4”, so I need to check with the latest version.
Kind Regards, Kiranov
Hello!
Thanks for the purchase, we are happy to have you a prt of our community!
If you have further questions or need assistance with anyhting, please signup at our support center and submit a new ticket. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.
Click Here To Create An Account & Get Free Support
Thank you, we look forward to helping you!
Patiently waiting for Avada 3.8!!!!! and its gallery integration. come soon…!!!!
Hello!
We’re very excited about 3.8 too, its coming soon (within a week most likely). However I think there is a misunderstanding because there is not a gallery integration yet, that is a separate product coming out later
Thanks!
ohhh so I wont be able to create galleries in 3.8 and will be separate product costs extra??
I thought I will be able to create gallery with ilight box.
Oh yes you can create a gallery with iLightbox You can also do that now with prettyPhoto lightbox.
We are using iLightbox in 3.8, that is fully included. I thought you were referring to a full fledged gallery plugin.
Thanks!
well I will be waiting for full fledged gallery plugin for avada. I know it is going to be worth a wait. but for in between ilightbox will work. Full fledged gallery plugin will be included in future updates, or it will be standlalone plugin that we will have to buy?
We can’t reveal it all yet, but I’m sure you will be happy with it
Hi, could you help me to make main menu on two lines instead of one? Thank you.
Hello!
You can control menu spacing in theme options > menu, then the size of the font in typogrpahy tab of theme options. If its large enough or has enough space, it will fall to two lines.
If you have further questions or need assistance with that, please signup at our support center and submit a new ticket. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.
Click Here To Create An Account & Get Free Support
Thank you, we look forward to helping you!
Hi Team Avada,
does it support video portfolio sliders,
in the following format
Category 1
video 1 video 2 video 3 video 4
Category 2
video 1 video 2 video 3 video 4
A mouseover on each video should give some information.
Hello!
If you use Portfolio 1 column layout, the video will show on the main listing page. all other layouts will show a featured image at the moment, then the video on the single post page. But if you use 1 column portfolio, it will show.
If you have further questions or need assistance with that, please signup at our support center and submit a new ticket. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.
Click Here To Create An Account & Get Free Support
Thank you, we look forward to helping you!
Where can i change the single product title to h1 instead of h2.
Hello!
You can change it in title.php file located at Avada/woocommerce/single-product
If you have further questions or need assistance with that, please signup at our support center and submit a new ticket. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.
Click Here To Create An Account & Get Free Support
Thank you, we look forward to helping you!
Hello, Event On plugin is compatible with your theme?
Hello!
So far we don’t have much feedback from our userbase regarding that plugin, so we can’t tell for certain. But in general, Avada is working quite nicely with third party plugins.
And if an issue arises our support staff is happy to get it sorted.
We would be happy if you decide to join the largest theme community out there.
ThemeFusion Team
Hello Everyone
We are excited to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.
If you have already purchased Avada, please signup at our Support Center to use our forum and other detailed support resources.
See What’s New In Our Last Major Update!
……………………………………………………………………….
Click Here To Get Free Support
……………………………………………………………………….
Thank you, we look forward to helping you!
ThemeFusion Team
hey there….suddenly i have a warning error with your function.php
Warning: require_once(/homepages/xxxxxxxx//framework/class-tgm-plugin-activation.php): failed to open stream: No such file or directory in /homepages/xxxxxxx//functions.php on line 1476 Warning: require_once(/homepages/xxxxxxxx//framework/class-tgm-plugin-activation.php): failed to open stream: No such file or directory in /homepages/xxxxxxx//functions.php on line 1476
any idea what kind of problem that is???
Update: its another plugin …..it worked fine but i asked for help by them…maybe it is only their problem …...
Hey!
We also use that so that is why it is conflicting. Not an issue though, if you disabled the other plugin all should be well.
If you have further questions or need assistance with that, please signup at our support center and submit a new ticket. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.
Click Here To Create An Account & Get Free Support
Thank you, we look forward to helping you!
There Can Only Be One: 3.8 !!!
Hey
Thanks for that, we’re very excited about it also, and have already begun planning for the next one. Lots of great stuff coming! 3.8 will release in about a week.
Thanks!
