1278 comments found.
Hello guys.. The Slider just stopped working, I downloaded the theme again from Envato and I cannot find the slider plugin to reinstall. I heard it was a Rev Slider vulnerability. How can I solve this?
Hello,
Support for all our items is conducted through our Support Forum.
Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you! Btw. theme isn’t using Rev Slider, it’s using own developed slider.
Purchased this theme a while back. I have to say it is feature packed, has a great design and structure.
On the forum, the questions are answered fast.
Thank you very much ! 
Thank you for your kind comment! We’re appreciate it!
Just purchased, installed, and imported demo content into my WP site. In theme options -> Main -> Logo URL. When I try to load my 100px x 100px logo from media the WP media window turns white (blank) and just sits there.
I can’t load my LOGO through theme options. help.
Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
How can update the theme? just by replacing the files?
Yes, to get more help please check FAQ section on our support forum: http://support.quanticalabs.com/forum/topic/6423/faq-frequently-asked-questions
How do I change the format of the doctors grid to 225×338 – a more horizontal format? The current is 225×150…
I can do programming if necessary but i would prefer just change a setting.
Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hi, like the theme. Can we use these images in the theme too? Is there any copyright issue? Thanks
Hi,
Yes, you can use images but only with MediCenter theme. You can’t use them separately.
Hi I like this theme but purchase have few questions 1. is there are event management section? ( without create as blog post. is there way to show event time , place…etc and event registration) and can we add it in to the home page as coming events? 2. Can we insert image to the mega menu/?
Im in bit a hurry to purchase a theme. your quick reply very much appreciated cheers,
Hi,
Please check on this video how to set the timetable: http://www.screenr.com/TSI7 The event registration isn’t available. Menu doesn’t supports images but you can use some external plugin for menu.
Hello, like the theme a lot. only have one question, in the html theme (which I also bought) It was very easy to add vimeo in a lightbox pop up screen.
Now I would like to do this for the wordpress theme.. I saw the option in a gallery. is it also possible to add a pop up video in for instance a features list? In another comment I saw the theme supports youtube and vimeo videos in a popup.
thanks
Hello,
Support for all our items is conducted through our Support Forum.
Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hi,
I’m having trouble using the Gallery and having items pop up on the Gallery page. When I remove categories I see them disappearing on the Gallery page, but when I try to add a category they don’t show up, even when I have an item that’s linked to the category.
Can you help me out? Thank you.
Hi,
I can see that you’ve created a topic on our support forum. We’ll reply as soon as possible. Thank you!
Hello
do you provide the demo package + DB ?
Regards
Hello,
Yes, here is the instructional video which shows how to import demo content: http://www.screenr.com/kf7N
How can I remove the space?
http://www.gopropromotions.com/Freelancer/wp-content/uploads/2014/09/question.pngI’ve replied on the support forum.
I cannot find the reply in the forum.
Please create new topic, as this one is about 6 month ago, so it may be hard to find.
I’ve tried. It won’t let me create a new topic.
I continue to get I don’t have permission. I purchased this theme six or seven months ago. I verified my purchased. I still have the same problem after 6 months. I added the info you provided and the space still remains. In fact, it got bigger.
Are you able to login on the forum? If yes, please verify your purchase here: http://support.quanticalabs.com/account/verify_purchase/ If you’re not able to login, please contact me via contact form and I’ll reset the password for you.
I followed the instructions from previous post and I am still getting an error when I install the medicenter zip file.
Please send me your admin area login details via contact form, I’ll install theme for you.
Hi,
The theme will not work properly with WPML plugin. The problem is inlocate_template_uri($file) function:
function locate_template_uri($file)
{
$website_path = str_replace("\\", "/", realpath(dirname($_SERVER["SCRIPT_FILENAME"])));
$website_url = home_url();
$file_path = str_replace("\\", "/", locate_template(ltrim($file, "/")));
$file_url = str_replace($website_path, $website_url, $file_path);
return $file_url;
}
Here you use the home_url() function in order to build the file URL, but home_url() value can be modified as is doing the WPML plugin depending on language, so for the links like: http://mydomain.com/?lang=ro it will return 404 for that file. I see you use it just to load static files, so better use get_template_directory_uri().
Hi,
Did you purchase theme? This code isn’t present in theme anymore in the newest version.
Hi,
It seems I saw it in a older version of the theme. Sorry.
No I did not purchase, I saw it in code of one of my clients. No problems, sorry.
Cheers,
Need to incorporate Contact Form 7 to that it works with the theme. Currently the contact box is useless.
Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
The required Plugin “Widget Settings Importer/Exporter” is not supported in WP version 4.0 may I also use the Plugin “Widget Importer & Exporter” to import the “widget import files”?
You should be able to import dummy data without any external widget. Just go to Apperance->Theme Options and import dummy content there. Instructional video: http://www.screenr.com/kf7N
You are right! But I am talking about the “widget import files”. How can I import them? Their file extension is .json
The widget files should be imported as well with dummy content automatically. If they won’t for you, please send me your admin area login details via contact form and I’ll check what’s wrong.
OK, a guess than it was all imported with the dummy content. I was just confused because of the extra folder and plugin… Thanks!
How can I reduce the height of the slider?
You can do that under Appearance->Theme Options. If you’ll have problems with set this, please use our Support Forum to get help.
Hi,
I need help:
- How do I change the color (hover) of the social media icons? - How do I change the appointment box button colors (I tried theme options color scheme, no results)
I did not find any details in the css files, please help.
Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hi, before buying the theme wanted to ask if it is compatible for translations into several languages. That is, the site is in multiple languages ??to the public. I need the website remains in Spanish, English and Portuguese. Thank you very much.
Hi,
Yes, it is compatibile but you need to use some external plugin for translation like WPML.
hey, great theme
i read a few months ago that you plan to add ecommerce functionality. when can we expect that
Hey, thank you!
Right now I’m not able to give you exact date, I’ve this on my todo list but I’m currently not working on it.
What with Visual Composer key to update it?
You don’t need it. Visual Composer update will be included with next theme version. As Visual Composer is bundled with theme, you’re using it under theme license.
