820 comments found.
Is it possible to use a tall image, say 1920×6000 as a background image, and have the blog and/or other pages in a boxed layout atop the image? Ideally this would also have a parallax effect.
Hi,
Thank you for your interest in our theme 
By using Visual Composer (the bundled page builder) you can easily achieve any look you see in our demo – including the parallax effect you can see. However, this can be set only for the pages the user creates. Blog listing page is a template page that you cannot edit manually.
Select
Hey, super amazing theme!!!
I have a minor customization issue… I am trying to get my header menu to be transparent on all sliders. I have read the earlier threads and nothing is working for me so far.
I have gone into the setting of each slide and modified the header style from light to dark… I have also modified (in “Select Option/Header Footer” section) the transparency setting from 0 to 1 and vice versa, I did it for: Initial, Scrolled, and Sticky Sections….still not getting the result I need.
The menu is transparent in your demo, so I know it is possible, how do I achieve this?
Please Help, Thanks in advance.
Imani
Hi,
Thank you for the kind words 
Please double check that the settings on your home page are not overriding the main settings in Select Options -> Header. If you still have issues achieving this layout, please submit a ticket to our support team at http://select.ticksy.com/ and they’ll have a closer look at this and see what needs to be adjusted further.
Select
Hello. Am I able to change the height on the Select Slider for my homepage?
Hi,
When pasting Select Slider shortcode into that page, you’ll see the height property: http://screencast.com/t/jkduF41WO
Set this value to 600 to have your slider 600px.
If you leave this property empty, your slider will be full-screen.
Hope this helps 
Select
Can someone get back to my ticket please #422937
Thanks
Hi,
Our support team is working on all active tickets as they come in – due to a different time-zones some slight delays might happen. Please have in mind that if you add another comment on your ticket before we reply to your initial one, your ticket will be pushed down the list. Thank you for your patience.
Select
Hi Select-Themes, I’m considering buying this template. Can you please tell me, is this Google Ad Sense friendly? I’m looking for a theme that I can use and place many Ad banners throughout easily. Also, is this theme Very Responsive and quick? Thank you very kindly.
Hi,
Thank you for your interest in our theme 
Unfortunately we’ve not developed our theme in regards to this feature. However, there are many widget areas you can use for this instance, but some coding on your end may be required.
On the other hand, theme is fully responsive and the code is optimized to ensure maximum speed load.
Select
Thank you for your reply. Can you do that coding and how much do you think it will cost? Thank you.
Hi,
Unfortunately we are not in a position to accept any custom work at the moment, because we primarily need to focus on providing Theme Support to all customers. We hope you understand.
In case you are not familiar with programming, you could hire someone to do this for you. You could look for someone who you can hire for this kind of job at the following link: – http://studio.envato.com
Thanks for understanding.
Select
Hello! Is there any way to visualize all the fonts that Noveau has? Is very difficult watch the fonts selecting them one by one.
Thanks!
Hi,
These are all Google fonts located at http://www.google.com/fonts. So, at the moment what you can do is cross-reference the fonts located in your dropdown menus with how they appear on the URL above. Unfortunately, there’s not a native option to showcase these fonts in the site’s back-end.
Select
Ok, Thanks
You’re welcome 
Select
Sorry, where I have to change the fonts in “select options>options>general font options”? I am changing there but nothing happens in the website
Hi,
Please submit a ticket regarding this issue to our support team at http://select.ticksy.com/ with your temp WP Admin access included and they’ll have a closer look at this and see what might be the issue here.
Note: Post these admin credentials as a private ticket.
Select
doing proves, I can see that it works with some fonts but not with serif´s fonts like: Amiri, Ovo Buenard, Junge… Do you know why? Thanks
Hi,
This situation qualifies for our theme support assistance. Please submit a ticket to our support team at http://select.ticksy.com/ and they’ll get back to you on this as soon as possible.
Select
Hi there. I have a pre-sales question. I very much like ALL the themes from your studio. I was wondering if you happen to use Bootstrap or Foundation as an HTML framework as a basis for them?
I’m just thinking about extending one of these themes in a child theme, and if a parent theme is done in one of those two frameworks, I find that it tends to be easier to extend with a child theme.
Cheers, Rob
Hi Rob,
Thank you for your interest in our themes 
We’ve developed all of our themes based on our original framework and all of them are child-theme ready so you can easily use a child-theme of one of our themes on your site.
If you have any further questions, feel free to follow up on this.
Select
Hello! How do I make it so that the gallery images are cropped to square thumbnails on the page view but when I click them they open bigger at their original size? Thanks!
Hi,
When creating an Image Gallery by using Image Gallery shortcode (Visual Composer) set the On click attribute to be Open prettyPhoto and you’ll have the effect you’re looking for.
http://screencast.com/t/SKYbs0rbO2T
Select
The page view shows my images like this: https://www.dropbox.com/s/281d2m1kbvofbj1/Screen%20Shot%202015-04-23%20at%206.01.08%20PM.png?dl=0
I need them to all be cropped to squares in a grid, and when I click them they open to their full size please!
Hi,
Please submit a ticket to our support team at https://select.ticksy.com/ and they’ll have a closer look at this issue and see what needs to be adjusted.
Select
Hi. I have purchase your theme and it is really great. I have just an issue : Font Awesome didn’t work properly on Firefox and Chrome. With safari all its fine but with FF and Chrome i can only see some square. Can you help me for fix this problem please. Thank you for your reply. Guigui
Hi,
This seems to be a server issue. It might be that your server doesn’t allow for cross-origin. Please have a closer look at this article and try to resolve this issue:
http://wpvkp.com/font-awesome-doesnt-display-in-firefox-maxcdn/
Or contact your hosting service and ask them to fix this issue for you.
Let us know how this goes.
Select
Hi, Thank you so much it work perfectly now ! Effectively it was a server issue. I follow what they say in the article and I copy and paste the code in the .htacces file and now all work properly. Thank you for your prompt reply Guigui
You’re welcome 
Glad that this has been resolved.
Select
I can´t understand the way to active a parallax page ¿could you help me please?
Hi,
Parallax page is created by using parallax Row type. Please have closer look: http://screencast.com/t/52hSQCga2
Hope this helps.
Select
Hi there – Just wondering, when it comes to the Google analytics, do I still have to add the tracking code to all the pages after putting in the account ID in the Select Options page, or does that somehow all get taken care of by adding the account ID?
Hi,
Regarding Google analytics, all you have to do is insert the tracking code in to Select Options page.
Select
I understand. I’ll get back in touch once I’m at that stage.
Thanks
You’re welcome.
Select
Hi. A pre-sales question. When viewing the demo site on a mobile the cover boxes don’t work as they do on a full screen i.e. they don’t swipe across when clicked upon is this correct?
Thanks
Hi,
Thank you for your interest in our theme 
This functionality has been adjusted for mobile devices to showcase the featured image only. However, with some additional CSS that our theme support would be glad to provide you with, you could have your text displayed below each image.
If you have any further questions, feel free to follow up on this.
Select
That’s great. If you could supply the css that would be perfect. thanks for the prompt response.
Thanks for reaching back.
This CSS code would have to be applied on your actual site depending on the layout you have.
Select
Downloading install package from /nfs/c06/h08/mnt/90649/domains/eyecarewithfocus.com/html/wp-content/themes/nouveau-child/plugins/js_composer.zip…
Download failed. A valid URL was not provided.
Please advise.
Hi,
This is probably happening because you are trying to install Visual Composer with the child theme activated. Please activate the main Nouveau theme and try installing Visual Composer, and then switch back to you child theme after you install it and everything should work fine.
If this doesn’t help, please submit a ticket to our support forum at https://select.ticksy.com/ with a link to your site and temp wp-admin access so our support team can take a closer look at this issue and see what they can do to help.
Select
Hello, how can I remove the column space in a line of visual composer? If I have a line with three columns with one photo in each line, like this line had no space between the columns.
Hi,
Could you please submit a ticket to https://select.ticksy.com/ with a link to the page on your site where you would like to do this so our support team can take a closer look and see what they can do to help.
Select
Hi, I didn’t get any feedback from the support team in the last 4 days. Before that I always got an answer within 24 hours, so I’m wondering why I haven’t gotten any response in the last couple of days. By the way, I LOVE the theme, it’s beautiful, and the support is great. Thank you, Dina
Hi,
We’re sorry for the delay, our team was on Easter holidays from Friday until today. Could you please send us your ticket ID and we will assign your ticket to a member of our support team.
Thanks for the kind words, we’re glad you like the theme. 
Select
oh ok I see:)) These are tickets that are pretty important: #411825, #408461and #410386. Thank you so much!!!
Hi,
Our support team will take a look and get back to you as soon as possible.
Select
I am getting an error after uploading theme via theme uploader saying this for the layerslider WP – destination theme folder already exist. How do I fix this?
Hi,
Please go to your wp-content folder/plugins (via FTP software) delete LayerSlider folder. Then you will get a notification that you are required to install the plugin to run our theme. Just click to install/activate and that is all there is to it. If somehow you don’t get this notifications, then go to Plugins -> Add New -> Upload – Find this plugins in theme folder/plugins, select one by one and click import/install.
Hope this helps. If you still have issues regarding this, please submit a ticket to our support team at https://select.ticksy.com and they’ll have a closer look and help you resolve this.
Select
Done – thanks
You’re welcome. Glad we could help. 
Select
Hi, It looks like a great theme. Before buying the theme, i have one question.
Can we use parallex header on the blog single post? Meaning for all the post. For example, like this: http://prntscr.com/6qlhjr
Would be great if i could have the numbers of comments & Likes on the top also – is this possible to be done using Nouveau?
Hi,
Thank you for the kind words and the interest in our theme 
You can have this kind of parallax effect – this title image holds the title of the post and as its background can go to parallax if you select that option: http://screencast.com/t/6a6kZK2QM
Number of likes are displayed right under the featured image in the single post view: http://screencast.com/t/NL7DnaP82OR
And the comments are displayed below the post – to have this comment number displayed on the top of the post some theme template modification needs to be done by the end user.
Hope this helps. If there are any further questions feel free to follow up on this.
Select
understand.. thanks for helping… and quick response too 
Glad we could help 
Select
Hello
I would like to make a website like your left menu demo. But just i confused the menu. I prefer the menu like this (http://www.loreal.com/default.aspx). As an example, when i “click” the menu item it open up not “hover”.
Could you make like this?
Thanks
Hi,
Unfortunately there’s not an option for this. Our left-menu functionality is designed so that menu items are activated on hover and not on click action. Thanks for understanding.
Select
Hello,
I have a problem with my gallery in your theme. If I want to create a gallery , then I create a portfolio and create a new page using the Visual composer a portfolio list . Only will this then I do not appear in the posts , because I want to show in a post several galleries in my blog.
Thanks in advance,
Best Regards, Kerstin
Hi Kerstin,
This is a bit more in-depth question and qualifies for our support team’s analysis. Please submit a ticket to http://select.ticksy.com/ and our they’ll have a closer look and see what needs to be adjsuted.
Select
Hello
Thank you very much , but I’ve now get.
Was due to the settings in the portfolio list .
Nevertheless, many thanks !
Glad you’ve resolved this 
Select
Now I have yet another question
Can you win in the photogallery like button like in the portfolio also place on the pictures?
Hi,
This built-in Like feature is only available for single blog posts. You could try using our built-in Social Share functionality (set in WP Admin -> Select Options -> Social Share) to achieve a somewhat similar effect or try to find a plugin to help you with this. But please have in mind that we’ve not tested any plugin of the sort with our theme and therefore cannot guarantee full compatibility. Thanks for understanding.
Select
Thank´s a lot!
You’re welcome 
Select