28307 comments found.
Hello. Two Presale questions.
1) To learn how to use your theme do you have tutorials? Or do we have to read lots of pages and pages?
2) how come you don’t have the social media icons on the RIGHT SIDE COLUMN ? Or is tha possible? Because I want people to see my social media icons AS SOON AS THEY VISIT MY SITE.
http://themeforest.net/item/flat-responsive-woocommerce-theme/5484319On my webserver i have recieved that the following file: shwso.php is hacked. I have this file under themes.
Can you adress this problem?
Hi there, shwso.php is not a part of the theme. Not sure where you have got that. Could it be a plugin you have installed?
When Catalog Mode is turned on, Header/Show Right Content and Header/Full width Nav – Right menu content are not showing.
Please advice, or fix
Hi there, we’ll have this fixed in next version.
I just bought the Flat theme and it is awesome. How I can change the color of the text in the footer?
Hi there, sorry for late reply. Did you figure out how to do it? 
No yet, please help me with this.
Try add this to custom CSS: .footer, .footer .dark p{color:red;}
Hello,
At thank you page when you placed the order, Billing Address now displaying First Name – Last Name. How to re-order it display Last Name – First Name
Please take a look the screenshot http://i.imgur.com/Jg5xFmM.jpg
Thank you, Tuan.
Hello, i’m still waiting for your reply 
Hi there, I’m afraid I’m not able to help with questions regarding the WooCommerce plugin. Try searching in the WooCommerce documentation for how to set it up: http://docs.woothemes.com/documentation/plugins/woocommerce/. Hope you understand 
How can i remove the title on a blog posts display. http://www.sankeysmcr.info
The Upcoming events slider at the bottom of that. Id like it to just be the pictures.
(third times a charm you can delete the above two sorry)
.
CSS tweak did the job
oh but it changed more than that one display…is there anyway to get rid of the titles on one specific blog post slider?
The Upcoming events slider at the bottom of that. Id like it to just be the pictures.
(right account for this template now)
oh wait its not haha
Hi,
Is it possible to allow other users ie shop manager access whilst in maintenance mode?
Thanks
After installing the latest woocommerce update, my cart-page had two additional buttons for “checkout”, i.e., “fortsätt till kassan”. Any quick tips for solving this without having to change the .php-page via ftp?
http://www.karlex.se/varukorg/Hi there, sorry for late reply. Did you email this to support@uxthemes.com? That’s the correct way to get support 
Hi,
I bought the premium version of ajax search. This is not compatible with flatsome (as you know).
They fixed the search in the sidebar widget for me and now they would like to know the following from you (so they can fix search in the header):
For the header should ask flatsome and understand where they write the code search. Let me now. I will pass the file I used to fixare the sidebar and maybe if you give it to them resolve before.
Hi there, this is fixed in next version of the theme
Code to the search is in yith-woocommerce-ajax-search.php. Adding ‘data-append-top’ to the input field helps alot.
Any ETA for the new version? Maybe it is easier to just wait for it then.
Hopefully beofre next weekend 
Hello,
The nav-menu is breaking because the dropdown for the third menu item (that has 2 subcategories and a menu image) isnt fitting. Is it possible to move its dropdown to the left by ‘x’ pixels?
Still awaiting a reply to this
Hi there, sorry for late reply. Did you email this to support@uxthemes.com or use the support form? That’s the correct way to get support. There is a very clear “Support” tab on the Item page.
I have problems with my portfolio page, http://www.tocinc.co/portfolio/ the portfolios are broke. plese help
Works here. Did you fix it?
Hi i want to have the theme 1200px wide. is that possible? and what i have todo?
Hello. The site shuold be responsive and work with all smart phones. I have a problem with adding product to the cart when i use mobile site.
The cart is empety after im adding aproduct but i receving notice that the product was successfully added to the cart And the cart show 0 products.
Please advise. Thanks. Eli.
Hi there, seems like there is a problem with cache somewhere. The cart should update. Does it update for you on the demo site? http://flatsome.uxthemes.com
Hi. Yes its also happend with the demo site.
Could it be any local cache settings on your phone?
Actualy i checked this issue with severals smart phones after i deleted all cache. And it happend with Apple phones. I can send print screen.
Can u send a private email and i will forwared the print screen.
Weird. Not heard about it before. Works for us and most others. Can you send to post@uxthemes.com?
Yes. I sent the print screen… Thanks.
Just a quick question…
How can I give an ID to a certain row? In page builder beta there is no field for row id’s
Any solution?
thx.
Hi there, you can add a custom class to a row, section or column in the page builder
You can use that for custom styling
I need ID for hot linking on a page
The ID is not for styling purposes 
Ah, ok
We’ll add an option to add id=”” to sections and rows 
Fantastic, thx 
Hi, Is it possible to show one products per row in iphones or other mobile phone and 2 products per row in ipad?
such as :http://wp.dedalx.com/magnium/magnium-1/shop/
Hi there, we have added an option for this in next version 
ok, noted and thank you very much. How long will be released for your next version?
We’ll try have it ready by next weekend 
Hi. Why is the “featured image with slider not working” ? Look at your demo, I don´t see the slider in any browser. I can´t make it work on my site either
Please inform about how to setup, picture size etc.
Very best regards Dennis
Hi there, we have fixed this for next version. We can email you a fix if you email post@uxthemes.com 
Hi. I have the same problem Again. Last time I got a fix, but the problem is back. Please help fast, have to upload a lot of products
Have you tried the latest version of the theme?
yes, have just upgraded my product Picture are 717×1076mm
have the fix files been exchanged during the upgrade ?
do you want to see the problem and webshop ?
Yes, can you email your site to post@uxthemes.com and I will take a look.
I have send login info, when do you take a look. Think it have something todo with the “regen. Thumbnails”.
Could you try open the featured image slider with the page builder, and then save?
What is recommend picture size when setting Woocommerce picture to the size that you recommend. (with crop)
Can I use the Universe Funder plugin without heavy customization?
Hi there, I have never tested that plugin. Do you have a version of it we could test? 
Hi, Pre-sale question: Can I use this plugin, Universe Funder – WooCommerce Crowdfunding System, with this theme?
In future versions of the theme, I’d appreciate it if you’d consider adding the cross-sell products underneath the actual product – above the “related products” – as opposed to the right of the page.
Hi there. Good idea. Many are requesting this feature, so we’ll make an option in next version 