324 comments found.
Hi guys..
How can I change the video on the back in the “fullscreen transparent slider”
Thanks
Hello,
You can change the background video in the settings of that row in Visual Compose editor. Please see this screenshot:
http://prntscr.com/73b89tThank you
everything shows me only one page, gigantic image and two links , our services and learn more which don’t take you anywhere. I cant even preview anything.
Hello,
I don’t really got your question. But if you are talking about the demo, i can say it is for demo purpose only. All content, links, images, icons… can be changed by your self. You can add link to “Our Services” and “Learn more” buttons, link it to any page you want to show to your customers.
Thank you.
Hello, please can begin this message refers to “Revolution Slider Error:. Slider With alias fullscreen_transparent not found” I followed the documentation. Thank you for your comments. Best regards.
Hello,
Thank you for contacting us. In the download package, you will see a folder named “Slides”. It includes exported sliders for you. Please import them and that message will disappear.
Regards
Hello,
Can the video in the header start playing with sound? Would a 3 min. video be ok or would it slow down the website?
Thank you!
Hello,
The video on the header can start with sound. We recommend you to use a Youtube video. It will not slow down the website much.
Thank you
Thank you very much!
For the “video transparent” version using YouTube, can video play the same way on mobile devices?
Hello,
On mobile devices, for better performance the theme will disable video background.
Thank you
how you made the particleground animatin come on the back ground?
Hello,
In Row setting, you will see options to add background image for row and enable particle background. Please take a look at this screenshot: http://prntscr.com/6rgqwy
Thank you
When I followed the directors 100% from the Documentations guide, I get an error on the homepage: Revolution Slider Error: Slider with alias fullscreen_slider not found.
How can I fix this?
Hello,
Please go to Revolution Slider->Import Slider and import our sliders in Slider folder from the download package.
Thanks.
I have purchased OneHost and am trying to keep all plug-ins and theme up-to-date. I’m getting a message that WPBakery Visual Composer needs to be updated but I don’t have a direct license code from them since it came bundled with the theme. According to their page it says I must contact the author of the theme to get the update. Are you able to provide this?
Hello,
We will update the theme in next week and update plugins.
Thank you
Will woocommerce work on this theme? Also is there anyway to have the menu to stay at the top?
Hello,
Thank you for your question. The theme is not compatible with Woocommerce yet, but i will tell our developers to add this feature soon. It will be a big update for theme. Thank you!
You can make the menu stay at the top easily. Please go to Theme Options > Style and paste following CSS code to the Custom CSS editor:
#site-header { position: static; }
Regards
Okay great, I’ve already bought the theme, hopefully it’ll be updated soon. I’ll just make changes to the child theme for now for an easy upgrade. Thanks for your reply.
On a mobile device the background scrolls when you try and select a page from the menu, how can this be fixed so that the background does not scroll? I’ve removed the extra sidebar but the scrolling isn’t very good for users in my opinion.
Hello,
Thank you for contacting us. It seem this is our problem. We will fix it and release the update for theme soon.
Thank you
hello
we can put the white menu and text in black, I essyé modify style.css codes but impossible, thank you
Hello,
In the Theme Options > Style, we provide you a custom CSS editor, it allow you to add your CSS without touching files.
If you need more help, you can send mail to: support@themealien.com. It will be easier for us to sending code to you via email.
Thank you!
hello
I sent 4 mail still no response
allo allo I sent 4 mail still no response
Hi there !
I’m developing my new to come hosting provider website with your template and I’m loving your theme! And… i have a question : I need to insert a script into the fullscreen slideshow found on my (staging) website : http://kodevir98.ninetyeight.axc.nl/ , it’s for domain checking.
As this is the core business of my company, it needs to sit on the frontpage sliders (3 slides) , could you elaborate me please ? (I’ve found the html insert on the slides, but, when i insert the script, it doen’t show.)
Regards,
Ko de Vries
Hello,
Thank you for your question. In the slider settings, there is an option for inserting custom css and custom script. You can add your script there.
Screenshots: http://prntscr.com/6wu6l1 http://prntscr.com/6wu6wtRegards
Hi,
I want to display Portfolio in home page. I have installed Portfolio plugin, created portfolio and show case. Now I have no idea how to display this in home page (one page). In visual composer, I can see testimonials option and thought there should be something like this say portfolio so that it will be easier to display in one page but looks like this is not the case.
Hello,
When you create a showcase, you will see a shortcode for that showcase on the right side. Please copy it and paste to a “TextBlock” element.
We also answer you via the email, please check mail for more detail guide.
Thank you!
Thats a very great theme.
Two little issues…
(1) Trying to link one of the button-layers in RevSlider to an anchor on the page by using its href-attribute – but it doesnt trigger. below the slider but allow no specific href? How Can I fix that?
(2) The right outline of the button-layer in RevSlider disappears in Chrome on clicking it. Any idea how to fix that?
Thank you very much.
Hello,
1. This is your answer, it has been answered by the author of Revolution Slider: http://www.themepunch.com/faq/how-to-hyperlink-slides-and-layers/
2. Can you send your site address to our support email: support@themealien.com. We need more information to know the reason of your problem.
Regards
Hi,
Awesome theme – very happy! Some questions and notes:
- Is it possible to “animate” the menu links so that it arrives at the page-section smoothly as the “home” button does? I would’ve thought this was built in.
- Theme Options panel has a bug for the “teal” colour swatch – it doesn’t switch the CSS colour – I fixed it by supplying a custom # colour in the custom section.
Please advise.
Zcd.
Hello Zcd,
- Thank you for your questions. All the menu links can animate to the page-section smoothly. It already works like that. If yours not, please send us your site information to our email: support@themealien.com. We will test your site to find out the reason.
- We will test the “teal” color again. But i think you should send us a email, so we can help us more.
Thank you
Thanks for that – I have sent you a separate email. Is there a quick way to keep the menu always visible?
Your support system links to 2 different sites, which ones is it? No one replies to the support forum and it seems like there are 2 separate entities.
Hello,
Sorry for late reply on the forum. We prefer to support via email. But our supporter still check the forum for new topics, don’t worry. They are just offline on Sunday.
Regards,
OneHost Child Theme Options 1.0 by ThemeAlien is not saving and settings and restored to default on my installation.
I’ve tried uploading the theme again still doesn’t save.
Hello,
Thank you for contacting us. Our developer will test the child theme again, carefully. Please send us your site information to our email: support@themealien.com. We will help you find the solution if this problem comes from your site.
Thank you.
Are the comments included in the sample data intentional? Looks like blog spam. Nulled and Warez in the Author sections. Is this theme and plugins secure?
I am also receiving the same error as the person above, but you mentioned it was fixed?
Revolution Slider Error: Slider with alias fullscreen_slider not foundHello,
Thank you for your question. Yes, the comments are included in the demo content.
We had tested this theme to make sure it is stable and secure with all situations we know. Beside, when we uploaded our theme to Themeforest, it has been tested and reviewed carefully by reviewer team of Themeforest. They are professional coders all around the world, they are selected manually by Themeforest. So i think you can believe in them and us as well.
Beside, we have a support forum and support email system which is always open and welcome our customers anytime if they meet problems. And we can promise you the theme will be updated in very early time when we found any problem or customers report any bugs.
Best regards
The message you meet means there is no slider with the name “fullscreen_slider” was found in your site. In the download package, we included all sliders which are exported from our demo. Please go to Revolution Slider in your admin dashboard to import the missing sliders.
Thank you
How to configure this theme with the ResellerClub?
Hello,
We did not test this theme with ResellerClub. But as we researched, the theme is not compatible with ResllerClub.
Regards
How can I auto hide the Navigation bar at top (which holds the menubar). As I am using WHMCS bridge, that nav bar is covering much area of the content.
Kindly assist. Thank you.
Hello,
You can use Custom CSS in the Theme Options > Style to hide the navigation bar. There are the custom CSS code for you, copy it and paste to Custom CSS editor on the Theme Options panel:
1. If you want to hide the navigation bar absolutely, for all pages:#site-header { display: none; }
2. If you just want to hide it on the WHMCS pages only, please go to edit that page and paste the CSS code into the Custom CSS area in the Display Setting box:
#site-header { display: none; }
Here is screenshot: http://prntscr.com/6tvp22
Hope that helps
Thank you, that works.
But again, I need to show a button or something to bring the end-user to homepage. Any idea if I can create some paragraph so I can bring WHMCS content bit down. Then I can have the navigation bar at each and every page.
Hello,
In the WHMCS pages, the theme allows to add widgets to the sidebar. I think you should us the Custom Menu widget to show a short menu there, on the right side of page.
Hi,
Just want to know:
1. Can a menu be set on the homepage for the One-pager? 2. Is it possible to make a full width layout, not just middle column, of the content?
Thank you
Hello,
1. Yes, it is possible. The homepage is a onepage and we use Visual Composer to build it. It allows you to add a Custom Menu widget into the page content easily.
2. Yes, it is possible. In the Theme Options panel, we have options to change the layout of page, blog. You can choose either left sidebar, right sidebar or full content.
Regards
I am getting error Revolution Slider Error: Slider with alias fullscreen_slider not found. Not sure what is wrong. Kindly assist.
Thank you.
No worries just fixed it. 
Very nice work though. Appreciate it.
Thank you 
hello i have question, can i have just one column on our pricing section? is it possible to disable some sections for example what they say? can i have only one slider at entrance page and if i can have one slider that arrow buttons on sides wont show up right?
one more question is it possible to put a vertical banner next to the columns on our pricing section
and one more pre sale question on our sale section of the website the silver package column is little up from the other ones, is it possible to level that one same with others?
and one more question on our services page can i put my own icons there?
Hello,
Thank you for your questions. We will answer one by one:
1. Yes, you can have one column on your pricing section.
2. Yes, you can remove or add more sections. The theme use Visual composer plugin, a page builder plugin for building homepage, so it is easy to arrange, add or remove sections.
3. Yes, you can have one or how many slider as you want. And the Revolution slider has it own options to show up or hide arrows on sides.
4. Yes. As i said, you can add a vertical banner next to the columns on your pricing section by using Visual composer editor.
5. Yes, it is possible to level all all columns as other.
6. Icons are provide by the theme and you can not add your icons. But you can add your icons as images, it is still possible and it is a good solution for you.
And we think you should take a look at this page to know what does a page builder can do, it is unlimited:
http://vc.wpbakery.com/video-academy/Regards,
thanks for all your answers but i have one last question, is it possible to push order now button and go to a checkout page and create a billing information, additional information and terms of service to that page?
sorry but i have to ask one more thing, can we add our own logo in to that box in the entrance page?
Hello,
1. The button “Order Now” is a link button. We have an option that allow you to add link to that button, so it will direct to any where you want.
2. The box allow you to add your HTML code into it. So, it means you can add your own logo into it.
