1685 comments found.
how to change the Page title of “404 page” ?
Hi.,
Hope you had a great weekend 
You can change it from the file wp-content/themes/soulmedic/framework/utils.php line no: 149
Regards., DesignThemes Support.
Hi…. It’s not the correct file to edit. On line 149 of utils.php wrote ‘Page not found’ But actually the actual title of 404 page is ‘Nothing found for xxx’ Where is this sentences written ? btw, I’m already using soulmedic 1.8
Hi!
Thank you for contacting us.
The page title comes from that page only. Please mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
Regards., DesignThemes Support.
Okay, I’ll send the credential. Please tell me the solution once you fix it
Hi.,
“Nothing found for xxx” – this text is comes from “All In One SEO Pack” plugin. Deactivate this plugin and check it out.
Regards., DesignThemes Support.
Do you want to say Soulmedic Themes will not working perfectly if “All In One SEO Pack” Plugin is installed ?
Hi.,
Our theme is compatible. For changing the title, you need to edit that SEO plugin files.
Regards., DesignThemes Support.
Hello! I have a question regarding portfolio items. When I click a portfolio page….at the bottom i see “related projects”. When I HOVER over the image I see two buttons. (one to enlarge picture and one to go to that link) When i CLICK the “enlarge image” button….it brings up the image in the browser and not as a lightbox. How can I make it come up in a lightbox the same way it operates on the other pages? Thanks much!
Hi.,
Thanks for letting us know the issue.
We will fix it in our next update. Thanks for the patience.
Regards., DesignThemes Support.
Thanks for the response. When (approx) do you think next update is?
Hi.,
We can’t give you the exact date of next update. We will update as soon as possible.
Regards., DesignThemes Support.
Hi
I’d like to know how I can translate the “Author Info” in the page: http://www.psicoajuda.pt/psicologia-clinica/relacao-mae-bebe/ Your previous suggestion didn’t work.
Regards
Hi.,
Sorry for inconvenience. Please refer the attached screenshot.
Refer : https://www.dropbox.com/s/sarxi5ohfzoo1jv/change-author-text.png?dl=0
Regards., DesignThemes Support.
I have two questions: 1. How could I display clickable links in the content of the post page (on the general post list page)
2. How could I disable showing the category on the post page(the general post list page)
Thanks
2 is not a problem now. But 1 is still.
Hi.,
Thank you for contacting us.
Just add a anchor tag in the “Text” mode of the content editor and then check it.
Regards., DesignThemes Support.
Hello. Where can I download the last version of SoulMedic Theme? Also please inform me where can I download the latest version of RevSlider only. (revslider.zip). Thank you
Hi.,
Thank you for contacting us.
1) You can download the latest version of soulmedic from themeforest downloads section after purchasing the theme.
2) The latest version of revolution slider is included in the theme itself.
Regards., DesignThemes Support.
I have already purchased the theme (www.omnigen.gr). And I will probably need the revslider.zip apart as after contacting Theme Punch they proposed to request from theme author the slider zip to upgrade. The reason I ask the Revslider.zip apart is that may be I will not upgrade the whole theme just now (too many changes in php).
Hi.,
Kindly, confirm the purchase code through the right bottom form located @ http://themeforest.net/user/designthemes so that we will send you the latest revolution slider files.
Regards., DesignThemes Support.
Everything is done. My web designer downloaded and updated the RevSlider needed.Thank you anyway.
Ok., Thanks
Hi I’m new to this just wanted to ask is the regular license a one time fee or is it a subscription based fee? Thank you.
Hi.,
Thank you for contacting us.
It is just one time fees.
Regards., DesignThemes Support.
How Can I change the color to a darker blue. The skin only allows a light sky blue color and I need the them to be much darker. Please advise.
Hi.,
Thank you for contacting us.
Just create a new skin from the following steps and try to edit the color
(i). Get into the skins folder from your theme directory, where we’ve added 20 folders with their skin names.
(ii). Just copy and paste any of them, and then rename it with the new skin name you’re about to be added.
(iii). Then you’ll be needed to edit the “style.css” of new custom skin you’ve replicated. (Just like the images, color, background and border color hex codes with your new custom skin color as needed).
(iv). Now you can find you new custom skin folder (created) on your Buddha Panel skin settings. So you can choose your custom skin and save changes.
Regards., DesignThemes Support.
Hi,
In page http://www.psicoajuda.pt/, the testimonies carrousel is not working properly in laptops and mobiles—all the testimonies are visible in the page, where the normal behavior is to show each one at time or using the top arrows.
Regards
Hi.,
We checked in laptops and mobiles and the testimonial is working as like desktop one at a time. Please clear all the cache and check it again.
Regards., DesignThemes Support.
Hi
I’d like to know how I can translate the “Author Info” in the page: http://www.psicoajuda.pt/psicologia-clinica/relacao-mae-bebe/
Regards
Hi.,
Thank you for contacting us.
You can translate it from the file wp-content/themes/soulmedic/single.php line no: 107
Regards., DesignThemes Support.
Hi,
Probably the file name is wrong because “single.php” file only has a few lines.
Regards
Hi.,
Oh sorry, It was the file wp-content/themes/soulmedic/framework/loops/content-single.php line no: 107
Regards., DesignThemes Support.
Upgraded to WP 4.2.2 and page builder disappeared (yes it’s activated in the Buddha Panel). I see that I’m not the only one. Have you found a solution yet. (I have current version of Soul Medic installed).
Hi!.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
Hi, I have been getting troubles with the scroll in “Feature Page” with Chrome browser.
I only can add various “ ” and now Chrome works but I think that’s a bug so I would like to correct it without insert “&nsps’s” in the page.
Please, How I could do this? (I cand send you the URL by other media if it is possible).
Thanks, I’ll be waiting.
Hi.,
Thank you for contacting us.
Please be more specific about your issue so that we can help you better.
Regards., DesignThemes Support.
Ok, you could access this URL to check the scroll problem : http://clinicadentalmartinez.com/tratamientos/
I patched the problem adding a lot of but I would like to fix the problem correctly.
The problem only occurs on Google Chrome.
Thanks.
Hi.,
Thank you for contacting us.
We do not see any issues with scrolling in chrome browser in your site. It is working fine as our demo site here http://wedesignthemes.com/themes/dt-soulmedic/departments/adhd/
Regards., DesignThemes Support.
No, check it again please and refresh F5, I continue having problems in that URL : http://clinicadentalmartinez.com/tratamientos/. I can´t scrolling below, when I try in Firefox/ Chrome.
The problem only disappear when I add many &nsps; to the content of that page…(now it is erase from the content) So it is a bug of the template on that function…
Please check this, thanks.
Please, could you check the URL and tell me how to fix the problem with scrolling when I leave the content empty. Thanks.
Hi.,
Please., Check the video taken from your site. We cannot see any scrolling issues in your page. Please have a look. http://www.screencast.com/t/9fAJnmUI
Regards., DesignThemes Support.
Hi there,
I am sure its very simple and I am not looking in the right place, but exactly do you access the header part and upload the terms and privacy policy at the top, please?
I can only see option to add phone number on the right hand side.
Grateful for your assistance.
Thanks
PeTe
Hi.,
Thank you for contacting us.
1) Choose header 1 or header 2 from Dashboard > Soulmedic > Appearance > Header.
2) Then go to Dashboard > Appearance > Menus > Top menu (select) and add the terms and privacy menus to that.
3) Now check the front end.
Regards., DesignThemes Support.
Thank you! I knew I was looking in all the wrong places. Cheers
Hi.,
Thanks Let us know, if you find any issues in future..
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end
Regards., DesignThemes Support.
Thanks! 5 star given for sure. I have another small query, hopefully the last, the mega menu is acting a bit weird. It disappears when you hover over it. How do I make it to stay visible, please? Cheers
Hi.,
Kindly, Send us your website URL. We will guide you to fix this issues.
Regards., DesignThemes Support.
Ok. I will email it to you. Cheers
Hi.,
Thank you for contacting us.
Remove the below css code in the file http://www.aberdeenorthopaedics.com/wp-content/themes/aberdeenorthopaedics/style.css line no: 360
.megamenu-child-container > ul.sub-menu > li > a:hover, .megamenu-child-container > ul.sub-menu > li > a:hover .menu-item-description { color:#ffffff !important; }
Regards., DesignThemes Support.
Thanks guys! Super duper support. That worked fine for me.
Hi.,
Thank you very much for your appreciation
Regards., DesignThemes Support.
If I am using the blue skin, how can I make the Icon Boxes a red color? See here: Jacobs.mrcarlbrittonjr.com on the homepage under “features” I want those icons red to match the logo. Please advise thank you
Hi.,
Thank you for contacting us.
Just add this css code in Dashboard > Soulmedic > Integration > Custom Css. Change the color as per your needs.
.dt-sc-ico-content.type3 .icon span { color: #ff0000; }
Regards., DesignThemes Support
Thanks, that did changed the icon itself to the red color I wanted. However, I actually want the icon to be white I guess and the surrounding circle to be red. Can you please advise? Thanks!
Abbey
Hi.,
Thank you for contacting us.
Remove the code that you added first and add this css code in Dashboard > Soulmedic > Integration > Custom Css.
.dt-sc-ico-content.type3 .icon span { background-color: #ff0000; border-color: #ff0000; }
Regards., DesignThemes Support.
Friend as with more templates for bunner sells it separately? somewhere, you could say?
thank you
Hi.,
Thank you for contacting us.
Please be more specific about your query so that we can help you better.
Regards., DesignThemes Support.
Hi, we just update soul medic to 1.8 but there’s no page builder and shortcode button in editor. Here’s screenshot:
thx
Hi.,
Thank you for contacting us.
Make sure you have enabled it from Dashboard > Soulmedic > Page Builder.
Regards., DesignThemes Support.
hi, PB is enabled but still nothing.
Hi!.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
Hello, How do I replace the awesome font icons with my own icons for the homepage and the services page?
I hope to get a quick reply.
Hi.,
Thank you for contacting us.
Use the following shortcode and add the image url to the custom icon attribute as shown below.
`[dt_sc_icon_box type =” type5” custom_icon=’full_image_url_here’ title=’Advanced Technology’ link=’#’ ]`
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Etiam quis placerat urna. Nulla nulla diam, adipiscing non ornare non, commodo
`[/dt_sc_icon_box]`
Regards., DesignThemes Support.
Hi,
What is the link I can use? On your site you mentioned something about a link to be able to purchase the photo’s: “NOTE: Images used in the demo are not included for download, these images are copyrighted, if you are planning to use the photos we can provide the links to buy license.” regards Paul
Hi.,
Please check the text file for the image purchase links of soulmedic theme.
https://www.dropbox.com/s/spunfgznlc7g7vc/dt_url.txt?dl=0Regards., DesignThemes Support.
Hi, I’ve just bought the theme SoulMedic, but can’t download the pictures anywhere. Do I have to buy the rights and how and where can I do that?
Regards, Paul
Hi.,
Please check the text file for the image purchase links of soulmedic theme.
https://www.dropbox.com/s/spunfgznlc7g7vc/dt_url.txt?dl=0Regards., DesignThemes Support.
Hi, I’ve just bought the theme SoulMedic, but can’t download the pictures anywhere. Do I have to buy the rights and how and where can I do that?
Regards, Paul
Hi.,
Thank you for contacting us.
Please check the text file for the image purchase links of soulmedic theme.
https://www.dropbox.com/s/9j5btjjyvp51q78/url.txt?dl=0Regards., DesignThemes Support.
Hi,
the link doesn’t work, can you send me a working link. I need to purchase some stock photo’s used in the soul medic theme thanks
Hi.,
Kindly, Refer the attached screenshot will help you get a clear view.
https://www.dropbox.com/s/b9ygfc4hma3nqa2/url.txt?dl=0Regards., DesignThemes Support.
Hello, I have a small issue with my logo on the header. I added my logo but the “soulmedic-we care for you” is still there. Can you please give me an e-mail adress to send you my password and look for yourself? The issue appeared after I updated my template recently. Thank you.
Hi.,
Thank you for contacting us.
Update the Retina logo from Buddha panel > General > Retina Logo, so that the mobile layout shows the retina logo.
Regards., DesignThemes Support.
Thank you very much
Hi.,
Thanks Let us know, if you find any issues in future..
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end
Regards., DesignThemes Support.
