3166 comments found.
1.A. Image not saving, size issue and no Warning msg. I know mage must be bigger in size, but ther should be error information, instead of 404 page.
1.B. When answer posted without image, “SUCCESS” Prompt missing “Successful – Your answer is submitted”. but page refresh remains at form, should load from top, where green msg ribbon appearing.
Hi @Ruchikaweb!
Thanks for using Ask Me.
1 – Which image do you mean? Please explain more!
2 – Do you mean the message is still visible after a lot of refresh?
Thank you, we look forward to serving you!
Best Regards.
1. the image when we upload to ask question. 2. I mean the message is visible at the top of the page, but it reloads and comes to form where we submit the question or answer, it confuses end use whether is question or answer is submitted or not.
its an urgent issue
1. the image when we upload to ask question.
2. I mean the message is visible at the top of the page, but it reloads and comes to form where we submit the question or answer, it confuses end use whether is question or answer is submitted or not.
its an urgent issue
1 – Ok, please, explain what’s the problem after uploading the image?
2 – Sorry, but I didn’t get your meaning, you added the answer and your got the message, what’s the problem?
1. it gives 404 error
2. The page should load to place where the message is visible which is not happening, it scroll to the form. and the end user think the form is not submitted
??
1 – Try to upload a small image and check it.
2 – No problem with that. It’s normal, and it scrolls to the answer if the answer is submitted.
1. if image is small 10kb it uploads
2. But I want the message to come near the submit or don’t scroll.
its been 3 days to let you know the issue? what kind of support is this?
I’m replying already, I don’t leave you a lone and you don’t explain the problem in the first!!
1. In this case you need to increase the values in your php.ini file to can upload bigger images.
2. Sorry, but this is not available.
What happened to the slow comment sending thing? It’s been neglected for a month now. Now they want me to pay again? I’m paying for support, I’m not going to pay for any of it.
Hi,
You just renewed your support!! And I told you I’ve checked it with our site and no problem so I want to try a lot of things in your site to know why, the reason maybe a lot of things, host, plugin, any thing!
I see. Obviously there is a problem, but if they say it’s not a problem as a developer, there’s nothing we can do about it. It’s just like politicians who make convenient excuses and run away. They only ask for money and do nothing.
I don’t ask you any money, you just renew your expired support!!
Try first to deactivate all the plugins and leave only WPQA plugin activated and try it again.
User registration e-mail is not sent to the user who wants to register when the following settings are made.
Send a welcome email when the user is registered OFF Click ON to remove the confirm password from the register form. OFF
Click the Resend Email button on the screen, and an email will be sent to the user you wish to register.
Try it yourself. If you say it’s not true or that you don’t understand it again, that’s fine. It is definitely a bug and it is none of my business.
Hi @aiu072!
Thanks for using Ask Me.
I’ve just registered on your site, and I got a confirmation email, then logged out, and tried to forget password and I got email too.
So, what’s the problem?!
Thank you, we look forward to serving you!
Best Regards.
It’s an open place, you get a quick reply. It’s not password reissue, it’s user registration. Read it carefully.
Also, our site is already set up differently. If you’ve logged in, take a good look. It says what the situation is and what the problem is. Read it carefully.
I read it and I told you I’ve registered and get the confirmation mail, so what’s the problem?!!
Hello team
By mistake I active vote button on question and most of my questions around 600 questions have vote option , How I can bulk edit this questions ?
example https://onriyadh.com/question/%d8%a7%d8%ad%d8%aa%d8%a7%d8%ac-%d8%a7%d9%81%d8%b6%d9%84-%d8%af%d9%83%d8%aa%d9%88%d8%b1-%d8%aa%d8%ba%d8%b0%d9%8a%d8%a9-%d9%84%d8%b2%d9%8a%d8%a7%d8%af%d8%a9-%d8%a7%d9%84%d9%88%d8%b2%d9%86-%d9%84%d9%84/Hi,
Do you mean vote? Or poll? And if poll you don’t want any poll in all your questions?
Hi, Yes Poll I activate it in questions by mistake and it’s showing in questions and after I deactivate it’s still showing in old question but the new question not showing, How I remove it ?
Hi @secretk!
If you added the poll already, you need to remove it manually, how did you add that for all questions?
Thank you, we look forward to serving you!
Best Regards.
I used to get an immediate response, but recently the response has been slow. I was told to pay if I want support and I did, but I am not satisfied. Please reply to me as soon as possible.
Hi,
No I saw your email and I’m working in our demo then check your site about this issue.
I thought I asked you two questions the day before yesterday. I have nothing, not even a reply to those.
Ok, I’ll reply in your questions then back to you about the comment.
How is this theme different from the Discy one, feature wise? Thanks in advance!
Hi @RedPillVideoTube!
Thanks for your interest in Ask Me.
We have three themes that are the same thing: Ask Me, Discy, and Himer. You can choose which design you want, but Discy and Himer have groups of features different than Ask Me.
And Himer has another new feature for commenting by gender and reactions.
If you have any more questions, please do not hesitate to contact us.
Thank you, we look forward to serving you!
Best Regards.
Can we use points to create new group or community? or use to make questions sticky?
Hi @chavdaujjval01!
Thanks for your interest in Ask Me.
Yes, you can use it for pay to make questions sticky, but create a new group. It’s not available totally in this theme. It’s available on the Discy and Himer themes.
If you have any more questions, please do not hesitate to contact us.
Thank you, we look forward to serving you!
Best Regards.
How to add option to “Buy Points” ?
Hi @chavdaujjval01!
Thanks for your interest in Ask Me.
Sorry, but this is not available for the Ask Me theme. It’s available on the Discy and Himer themes.
If you have any more questions, please do not hesitate to contact us.
Thank you, we look forward to serving you!
Best Regards.
Demo is not importing
Hi,
What’s the error did you get?
it says 500 error nothing else
Try to click on import demo button again and again until upload all the images then it will finish the import.
Try to click on import demo button again and again until upload all the images then it will finish the import.
I want to rename “Most Voted” tag in the question to “Most Liked”
You can use the loco translate plugin or poedit program.
You can use them for the same language, not only for translation to another language.
Hello developers, Hope you are doing good.
I am very interested in buying your product, and it is suitable for our organisation.
Question : 1) We want it so only approved admins can answer questions, but anyone can ask questions. 2) We also want it so people can directly message the admins if they do not want their question to be public for everyone to see.
Is this possible? Let me know soon. Many thanks.
Hi,
1. Yes you can set the permissions for the roles as you want.
2. Yes, you can send private messages.
ما هو السبب عندما يقوم الزائر بنشر مقال جديد، من خيار “إضافة مقال” في القائمة العلوية، وبعد اكمال جميع الخطوات المطلوبة والضغط على زر الإرسال، يظهر رسالة هناك خطأ فادح في الموقع؟
Hi @saiftaamneh1!
Please send via our support your WordPress admin login to see it.
Thank you, we look forward to serving you!
Best Regards.
Best Regards.
السلام عليكم، انا اشتريت القالب اليوم، ولكن للأسف لما احاول اثبت القالب على وورد بريس بيعطي هناك خطأ فادح، وتواصلت مع شركة الاستضافة أخبروني ان المشكلة من ملفات القالب، ارجوا المساعدة لأنني اريد البدء في العمل
وعليكم السلام
ممكن بعد اذنك ابعتلي علي السبورت موقعك وبيانات الموقع اشوفه
والله ياخوي منا عارف وين، يا ريت لو تقدر تساعدني بكون ممنون، اقصد انه تعطيني رابط او ايميل اقدر اراسلك عليه وشاكر جدا لسرعة استجابتك
العفو ،، من هنا https://2code.info/support/
ارسلتك جميع البيانات صديقي
تمام هشوفها وهرجعلك
هل من جديد صديقي؟ اتمنى انه المشكلة انحلت
اسف علي التاخير ،، طيب الباس ورد غلط ممكن تبعته تاني؟
البيانات صحيحة 100% صديقي، ولكن قمت بارسالها لك مرة أخرى، شكرا لك
طيب تمام دلوقتي ،، بس مش عارف ارفع الثيم علشان فيه limit تقريبا علي الرفع ،، انت ارفع الثيم بدون تفعيله وبعدين قولي علشان اشوف المشكله
انا عدلت كل الخيارات وحطيتها على أعلى قيمة، ولكن نفس المشكلة، memory_limit: 512M post_max_size: 128M upload_max_filesize: 1GB
على كل حال، انا رفعت القالب على الموقع
والمشكلة هي انه مش برفع القالب، لأنه برفع القالب طبيعي، لكن لما نعمل معاينة حية او تفعيل بيظهر رسالة خطأ فادح، وبيوقف الموقع عن العمل
أيضا، عدلت اصدار الـ PHP لأكثر من نسخة كنوع من التجربة، ولكن بدون فائدة
تمام انا عدلته وفعلته ،، تقدر تستخدمه دلوقتي ،، واسف جدا علي التاخير
شكرا لك صديقي، ولكن عندي سؤالين لو سمحت، هل يجب ان اقوم بتحميل ملفات القالب المعدل من جديد؟ ومن وين ممكن احملها؟ السؤال الثاني، هل في دليل استخدام للقالب، مثل تغيير اللوغو وما شابه، لأنني لم اجد خيارات القالب للتعديل..
وشكرا لك على جهودك وسرعة استجابتك واصلاحك للمشاكل
لا انت مش محتاج تحمل اي حاجه تاني كده
وبخصوص صفحه الاعدادات هتلاقيها هنا https://2code.d.pr/i/HqChmk بس لما تعمل تفعيل او تسجيل للقالب
حبيبي مش قادر اسيطر على الاسبام في الثيم كل ثانية بتوصل عشرات الاجوبة من روسيا والاجوبة اللي توصل ليست من اشخاص بل كود مزروع داخل الثيم هل يمكن مساعدتي ؟
Hi @aqlyat!
Thanks for using Ask Me.
يعني ايه كود مزروع في داخل الثيم؟
ومعلش سؤال انت لسه شاري الثيم من شوية ازاي عندك موقع عليه وعليه محتوي؟ لاني مش شايف ان موقعك سجل الثيم لحد دلوقتي لسه ،، انا بسال علشان افهم واقدر اساعدك
Thank you, we look forward to serving you!
Best Regards.
انا كنت شاريه من قبل سنتين ورافعه وضاع حسابي وبيانتي والان اشتريت واحد اخر مع دعم ورفعت النسخة المحدثة ومازالت المشكلة انا قلت مجرد تحديث الثيم راح تنتهي المشكلة !
اها فهمت قصدك ،، طيب ده ملهوش علاقة بالثيم ،، انت لو فعلت الثيم الافتراضي هيحصل نفس الكلام ،، بس الحل انك تفعل كابتشا ده غير اني شايف ان التعليقات مش بتتنشر بتكون pending بس وده سهل جدا في الحذف
ممكن تدخل تاخذ نظرة لانه الاجابات تتكون اتوماتيك وليس عن طريق مربع الاجابات
Please send via our support your WordPress admin login to see it.
Thank you, we look forward to serving you!
Best Regards.
تم الارسال اتمنى الحل .. شكرا لكم على التعاون
انت بعتلي قولتلي ان الموقع بيكون مش متاح ،، بس انا جربت الموقع https://2code.d.pr/i/YoTCck وشغال عادي اني اضيف الموقع ،، فممكن يكون من مربع الاجابات عادي ،، مفيش مشكله في الثيم ،، وممكن كمان يكون من ال API ،، فممكن تشوف بلجن يوقف ال API ،، ممكن تجرب الطريقة دي https://www.wpbeginner.com/wp-tutorials/how-to-disable-json-rest-api-in-wordpress/
استاذي انا ضربت مثال انه الاجوبة الاسبام م تنكتب بشكل رسمي من مربع الاجوبة للان الاجوبة تاتي باللغة الروسية وحتى بعد تفعيل الريكبشا وغيرها كل 4 دقائق معدل جواب سبام هل هذا طبيعي !
ايوه اذا موقعك اتعرف في الاسبام خلاص ،، بس زي ما قولتلك جرب انك توقف ال API وجرب شوف
pre-purchase question: I would like to know the following before i make u my mind; Does this scrip theme come with the mobile applications? And are you offering installation for first time buyers?
Hi,
About the apps, no with sold with another price.
No sorry, it’s easy to setup and you can just import the demo with one button.
I’m also concerned about how can i access the admin panel. I logged in using details you provided, and i cannot see that.
The demo users for the site only, no demo for admin panel.
So when I purchase this script, I am going to get the full website, including the back-end admin panel? and if I want the app i will purchase it separately. If that is correct, I would like to purchase and I need the installation done for me since I’m not tech savvy on this. If that can be done, please let me know.
Thanks
Hi,
Yes you will get the theme with admin panel when you install it on WordPress.
And the app, yes you need to buy it separately.
About the install: you will need to make these steps: https://2code.info/docs/mobile/
We have 2 services here: a. setup all the settings until send the apps to you and you will upload them, this with $100
https://2code.info/checkout/custom-service/100b. we upload the apps for you with $250 and this price not for the first time uploading only, for the 6 months of your support, I mean if you want a new update we will upload it too.
https://2code.info/checkout/upload_service/There are about 40k questions on my site and my site is tremendously slow. I use the most expensive hosting but nothing changes. As the number of questions increases, the site gets slower. I cannot use cache plugins because the features of the site do not work. It is not normal for the site to slow down in 40k questions, we should be thinking about performance problems for at least 1m questions.
Hi @Hoca_Ahmet!
Thanks for using Ask Me.
Your support expired. Please renew it.
You can use any cache plugin, no problem about that!
Thank you, we look forward to serving you!
Best Regards.
Unfortunately, there is a problem with cache plugins. When we open js cache, almost no function works. Please have a look at this. In addition, the site opening speed is about 6-7 seconds. Serious performance problems. As the number of questions increases, this time increases.
I’m using the cache plugin on our demo, and no problem! so please explain what’s the problem!
Hello Ahmed,
Happy Eid Mubarak. I emailed you a video, I hope you like it?
JD
Hi,
Thank you so much, I’ve watched it and I liked it so much.
Good to know. Happy Holidays!
Thank you.
Is it possible to create a custom front (home) page? Every time I try to create a custom page it turns into a post instead and is published on the front page as a post. I want the front page to look like a decent front page like StackOverflow .The only thing I don’t like is the home page, if I can customize it properly the way I want, I will be very happy to use this theme.
Hi @alvin505!
Thanks for using Ask Me.
Your support expired. Please renew it.
Do you mean like that? https://2code.info/demo/themes/ask-me/
Thank you, we look forward to serving you!
Best Regards.
I want to create a custom home page that looks different than the one provided. I want to add big text and typewriter effect.
You can use any plugin builder to build your own page!
I have tried to use Elementor, but I am not able to remove items form the main theme, they are not editable, what Page builder can I use to be able to customize the main theme items?
When I create a new page it is treated as a new post, is it possible to edit page settings separately ? For example I don’t want the page title to display, only on one specific page, and I want to remove the box around page content. Where should I change those settings?
Why is the new PAGE displaying as a post with meta tags? How do I create an actual page ?
No, the page will be a page not post!
It’s NOT a page. When I create a page from wordpress dashboard, then I go to that page, it displays as a post with meta tags, it’s because of the theme. Please try it yourself and see. I am not sure if I renew my support I will get correct answers. You don’t give any answers to any of my questions.
As I told you, it’s a page and to check it, you need to renew your support to check your site, your support expired more than 2 years!
sir am unable to import demo. it shows “Error: error (500)”. how to solve this error
Hi,
Your support expired, please renew it.
Importing demo content may end with error if your because of server configuration, you should increase your server max_execution_time – memory_limit – post_max_size – upload_max_filesize and try to import again and it should work, if you still need any help or have any issues please contact me any time.
Also, try to click on the import demo button again and again until it import all the content.
Hi,
I brought Discy in the past, unfortunately I’m not happy with the product, anyway… now I’m thinking to switch to AskMe, looks a bit more user friendly. Before I buy I want to know few things.
1.If on AskMe is possible as well to be Blog as main page?
2. and if on AskMe app is possible to be blog as main page with button to ask a question?
3. the price for the app is for iOS and Android too? or only for one operating system?
Hi @crobertkovacs!
Thanks for your interest in Ask Me.
Sorry but what’s the problem with the Discy?
1 & 2 – Yes, you can, and you can add the ask question button on the bottom bar or sidenav on the app.
3 – This price for both of them.
If you have any more questions, please do not hesitate to contact us.
Thank you, we look forward to serving you!
Best Regards.
can the app be fully translated?
Yes, you can do that.
When I Try to Add Post From Wordpress, I Got This Error: Publishing failed. The response is not a valid JSON response.
And When I Try to add post using my Website, It Redirect to 404 Page not found.
Please help me to solve this issue.
Hi,
Your support expired please renew it.
Then send your site with admin account via our support to check it.
