3166 comments found.
I Can’t found any folder for Import demo data. Also please help me setup login / Signup page
Hi @padyuman!
Thanks for using Ask Me.
Your support expired. Please renew it.
You can import it from here https://2code.d.pr/i/XdUfnl with one click.
Thank you, we look forward to serving you!
Best Regards.
Thanks For Instant Reply.
You are welcome.
Hello, what’s the latest update? Thanks
Hi @RohanMaster!
Thanks for using Ask Me.
I have fixed some issues.
Thank you, we look forward to serving you!
Best Regards.
please can i use page builder like elementor to redesign the homepage?
Hi @onlinejob4u!
Thanks for using Ask Me.
Your support expired. Please renew it.
Yes, you can use Elemetor, but you can use the default elements for the Elemetor, we don’t have any custom elements on it.
Thank you, we look forward to serving you!
Best Regards.
ok. i will renew, have not use the plugin since i bought just planning to use
if there is no custom feature on elementor isnt good enough
default features cant give me what i want from the theme
Elemetor has a lot of elements which you can use them!!
When will the new update arrive and what will be in this new update? It looks terrible in appearance, but it is much better than other themes in terms of speed, so we are waiting for the update.
Hi,
The new update will be very soon.
But still no changes on the design.
Live demo not working
Hi,
Sorry, you can check it now.
Hello, I have a question before buying. Can we add subcategories? If it can be added, can the user choose from the asking question section?
Hi @cengizoguz5!
Thanks for your interest in Ask Me.
Yes, you can add subcategories and choose them.
If you have any more questions, please do not hesitate to contact us.
Thank you, we look forward to serving you!
Best Regards.
When I enable caching plugins, the theme breaks. I have tried WP Rocket and LightSpeed plugins, but both of them cause the theme’s appearance to break. I have attached a screenshot of how the theme is broken in the link below. Can you do something about this in the next update? In the photo I attached, the comment screen is missing and not clickable and when the user asks a question, there is no confirmation message for that question. Additionally, is there an optimization plugin you can recommend for this theme?
https://drive.google.com/file/d/1ZtxqoT3AomTeWwgkBvlm6_U7VHn8AEAK/view?usp=sharingI’m thinking of purchasing the Discy theme but I’m looking forward to this theme being updated. Is there an update on when you will release it?
Hi @bloglabs!
Thanks for using Ask Me.
Your support expired. Please renew it.
Sorry but it’s not related to the theme, all our clients use cache plugins and it works well.
Thank you, we look forward to serving you!
Best Regards.
Hi, I am interested in creating a forum with this theme with the help of BBpress. In BBpress, the questions are treated as topics in the forum.
Can I do that with this plugin? Can I create a forum with this theme with the help of BBpress and BuddyPress?
I asked because all comments related to BBpress are 2 years old. I think you guys might have updated the plugin to suit BBpress and BuddyPress.
Hi,
We are not using BBpress or BuddyPress, we use our code and only which available will be on the demo.
But can I make functional forum with this theme by any means?
Sorry, only which available on the demo.
Hi @hasansalem!
Thanks for your interest in Ask Me.
معلش هل انت مشتري الثيم؟ علشان مش شايف انك مشتريه؟
Best Regards.
ايون شاريه من اكونت تانى بتاع شريكى
تمام ،، انت مش بتعدل عليها من Ask Me settings
روح علي WordPress pages, edit your homepage
ولما تفتحت الصفحه ،، عدل عليها من هنا https://ahmed.d.pr/i/kHUYWD
هنا انت المفروض تعمل حاجه من اثنين:
١ – اما تعمل صفحه جديدة ،، و من هنا https://ahmed.d.pr/i/QSnHAI تختا add question وبعدين تروح علي اعدادات الثيم ، تختار الصفحه اللي انت عملتها من هنا https://ahmed.d.pr/i/QlWCH6
٢ – تاني حاجه لو انت اصلا مش عامل اي صفحه خالص ،، من هنا https://ahmed.d.pr/i/lFXoLA واعمل Save Options والثيم هيعمل كل الصفحات اللازمه
شكرا
العفو
مساء الخير.. دلوقتي انا بواجه مشكلتين.. أولًا عدد الأسئلة المجابة في الووردبريس وفي إضافة الخرائط ديمًا صفر رغم إن الأسئلة عليها إجابة واتنين.. ثانيًا جوجل سيرش كونسول ابتدى يرفض ارشفة اغلب المقالات وبيظهر لي رسالة مكتوب فيها أثناء الاختبار المباشر، تمّ اكتشاف مشاكل فهرسة في عنوان URL. كل الكلام ده ممكن ابعت بيه سكرين شوت على الفيس بوك لو أنا مقدرتش اوضح الفكرة
مساء الخير ،،
الاسئلة انت بتجاوب عليها منين؟ يعني انت بتضيف اجابة عادية ولا عملت import للاسئلة والاجابات؟
ابعتلي صوره علي موقع السبورت بالمشكله علشان افهم ايه المشكله.
بخلي الكاتب يرفعها بشكل طبيعي جدًا من قالب الإجابات اللي تحت السؤال.. هو رتبته مشترك أصلًا مش بيخش الووردبريس.. دي صورة توضيحية لكل اللي قولته
https://www11.0zz0.com/2023/03/30/23/598347938.pngايه المشاكل يعني الصورة دي جت منين بالظبط؟
بالنسبه للاجابات ،، جرب ضيف سؤال جديد دلوقتي وحط عليه اجابات بشكل طبيعي وشوف هل هيشتغل ولا لا
حضرتك مش فاهمني.. انا جمعت لك مشكلة ظاهره على الووردبريس ومتكرره على اضافة الخرائط.. القالب ظاهريًا بيقبل الإجابات عادي وكل حاجة ماشيه بشكل كويس.. لكن الاسئلة على الووردبريس واضافة الخرائط مش متشاف إنها تم الإجابة عليها أصلًا.. ثم نروح لمشكلة الارشفة.. كونسول رافض ارشفة السؤال بدون سبب فقد يكون ده له علاقة بإن السؤال مش متشاف إنه تم الإجابة عليه
حضرتك معايا؟
انا مش عارف الصورة دي جت منين بالظبط انا اول مره اشوفها ،، فعلشان كده بسالك هي منين بالظبط وفيه الخطا اللي فيها
وبالنسبه للسؤال انا بس بستاذنك تجرب تضيف سؤال جديد خالص من بره عادي وبعدين تضيف ليه اجابات وشوف هل هتعمل العدد بتاعها ولا لا
Hi,
Every time as a new register , i fill the information in the new regestration and it brings me again to the same formuler ( with message contact the admin) , i want to allow the vistior to regester , how i can do it with out any problem
thanks
Hi,
Please give me a screenshot for the error message.
Thanks for your support, Even , when i add a new user from the Wordpress backend , does’t work !
https://prnt.sc/Ezn2iQ8dMPsz ThanksTry to click on the captcha to update it and try again.
What’s the problem from the backend?
Hi, I did upload the theme and the RTL Demo import .. But it still some words in the front in english , and when i check in op , it’s already translated
Hi,
Make sure you choose Arabic language from the WordPress settings/General.
Thanks , it works now 
You are welcome.
مساء الخير.. اواجه مشكلة الحقل “answercount” غير مضمَّن في سيرش كونسول..
فكيف يمكنني معالجة هذا الأمر
Hi @amressa272015!
Thanks for using Ask Me.
مساء الخير
https://ahmed.d.pr/i/yQ3Fye محتاج تفعل الاوبشن ده علشان يشتغل معاكThank you, we look forward to serving you!
Best Regards.
I think ASK Me is dead you are working on Discy Only?. Also can we filter Qtions like filtering products ? If yes how can we create filters ?
Hi,
No, we are working on it too, and update it regularly.
To filter them by what? Give me more details for the filter.
The social counter widget doesn’t work. It shows 0
Hi @dtommy79!
Thanks for using Ask Me.
You need to complete these fields https://ahmed.d.pr/i/Zelrj8
Thank you, we look forward to serving you!
Best Regards.
Yes, I did that, it’s not working.
Maybe it’s an old cache only.
no, it doesn’t seem to work. And the facebook counter doesn’t work either. I used geopeeker.com to see the page from different location, but it’s the same.
You can review the information of the APIs again!
I did, twice. Actually the link you provide to the google api doesn’t work anymore. Are you sure your integration isn’t outdated? And what about the Facebook counter? Does it need any authentication or it’s just the page name that it needs?
Also there is no Twitter consumer key anymore, it’s just API key. But it creates a third key when you create the app. Would we need that?
Yes, this is where I created the API key.
Try to make all of that again, I’ve tried them on our demo, and they are working.
And what about Facebook?
I don’t know, maybe you missed something or added the wrong key.
Where do we need to add keys for facebook? I didn’t see any option for that
Nothing for the facebook, it get it from the facebook page directly.
Then something is up, because it doesn’t show the correct count either. Anyway, i’ll just remove this widget.
I don’t know, it’s you only not working with me, but you can find a lot of free plugins to use with the social counter.
When I try to save the homepage I get this error: “There has been a critical error on this website. Please check your site admin email inbox for instructions.”
I tried to enable one of the tabs on the home widget.
Hi @dtommy79!
Thanks for using Ask Me.
Please send via our support your WordPress admin login + FTP account to see it.
Thank you, we look forward to serving you!
Best Regards.
Sent it
The problem with this plugin https://ahmed.d.pr/i/rsHqet i’ve deactivated it, and the save works well now.
Yes, well it’s kind of an important plugin. And it seems to happen only with the homepage. I guess you got something going on on the homepage template that messes with it.
It’s not related to my theme, you can activate the default WordPress theme and click on the update button for your homepage and you will see the same error.
Hey, my site seems to be broken now. I try to revoke the envato api access and then reregister but it doesn’t work.
I see you registered 2 site, so which one you want to revoke to register the new domain?
I had a temporary site where I set up the theme and moved my content. Once I was ready I moved the site to the current one avratuts.com. The temporary site is now removed.
Ok, I’ve just revoked it.
Thanks
You are welcome.
I still get this “There has been a critical error on this website.” error message whenever I try to send an answer.
The answer is saved to the database, though.
I checked the error log and I got this:
[25-Jan-2023 13:35:08 UTC] PHP Fatal error: Uncaught TypeError: Unsupported operand types: string + string in /home//.hu/wp-content/themes/ask-me/functions/functions_ask.php:1667 Stack trace: #0 /home//.hu/wp-content/themes/ask-me/functions/functions_ask.php(1487): askme_notifications_add_answer() #1 /home//.hu/wp-includes/class-wp-hook.php(310): comment_question() #2 /home//.hu/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters() #3 /home//.hu/wp-includes/plugin.php(517): WP_Hook->do_action() #4 /home//.hu/wp-includes/comment.php(2318): do_action() #5 /home//.hu/wp-includes/comment.php(3642): wp_new_comment() #6 /home//.hu/wp-comments-post.php(25): wp_handle_comment_submission() #7 {main} thrown in /home//.hu/wp-content/themes/ask-me/functions/functions_ask.php on line 1667
It seems to be happening with the admin user only. Strange
Hi @dtommy79!
Thanks for using Ask Me.
Maybe because you have a new user didn’t have points before, try yo upload this file https://ahmed.d.pr/f/30mPL6 on the wp-content/themes/ask-me/functions folder.
Thank you, we look forward to serving you!
Best Regards.
thanks, it seems to have worked. If you have an email address I can send you suggestions on improving the texts in the theme. Some sound very unnatural.
You are welcome.
You can send us via profile : https://themeforest.net/user/2codethemes
Ok, will do.
Thank you so much.
There is an issue with the design of the search widget: https://freeimage.host/i/H0TYnkl
I checked it on Opera and Chrome
Hi @dtommy79!
Thanks for using Ask Me.
Try to install the Classic Widgets plugin to add the old search widget then you can remove the plugin again, it looks like that https://ahmed.d.pr/i/fANRzF
Thank you, we look forward to serving you!
Best Regards.
Hi,
I got two questions.
1. Is there a page template that displays/lists all questions? Like a blog page?
2. In your demo i see that you have a code block option in your add question editor. How can I enable that?
Thanks Tom
Ok, I managed to display the code block, but it only appears for admins. I’m using the Enlighter plugin.
Hi,
Got it for both of them?
Please let me know if you want any help.
Ok, I managed to display the code block, but it only appears for admins. I’m using the Enlighter plugin.
Check the plugin options, maybe it has an option to show it on the front end.
Or try this plugin, https://wordpress.org/plugins/highlighting-code-block/
yes, it’s better. For the enlighter there was an option to enable on the classic editor, but no option for displaying it to others than admins.
Ok, that’s great.
And I think Enlighter also causes a “There has been a critical error on your site” error when you use it in answers.
Ok, in this case this plugin will be good, https://wordpress.org/plugins/highlighting-code-block
Register Ask Me is something new showing up recently in the Wordpress for AskMe theme. After clicking Register Now! redirecting the site to Envato, after login it is taking back to the same Register Ask Me screen. Tried log out and login from Envato site, still same error. May I please know how I can activate to start using the theme features?
Hi @avreddy2!
Thanks for using Ask Me.
Your support expired. Please renew it.
What’s the problem exactly? I see you registered this site, forumconsole do you want to change it? Or what?
Thank you, we look forward to serving you!
Best Regards.
I need to use the same template to a different site as well “wikiconsole”. The theme is activated, but the Theme options are not showing in the wordpress dashboard due to registration issue.
You can use the theme as one domain per license.
