Hi,

Sorry but why?

Any ways you can use the yoast SEO plugin and disable it with it.

Thanks. i also want to delete profile image for user. How can i do that?

Hi,

It’s not a problem to fix it, it’s WordPress feature to move the title to the URL.

We are all the time updating Ask Me theme too.

Thank you for replying, and it’s good to know you’re updating Ask Me. I see the last update was on 19 December 2022. I only meant Ask Me is the first child and your star theme.

Please, explain what you meant by “it’s a WordPress feature to move the title to the URL.”

How does one cap or limit the characters in the title? It’s frustrating to see the lengthy text as the title of a question. See – https://i.imgur.com/TvYyRHm.png

As a suggestion, could you please consider highlighting the fields a user omitted to enter in https://2code.info/demo/themes/ask-me/ask-question/?

Lastly, which is best, AskMe, Discy, or Himer? Features and page speed? The Himer’s demo looks most modern.

Yes, 19 December is not old!

Your support expired on 11/10/2020 please renew it.

The required fields already write with field is required https://ahmed.d.pr/i/oksXV8

About the limit, don’t add a big title, just ask the question on the details box not on the title!

1. I did not say it was old. I was commending you. 2. Yes, I know. I told you abandoned the site because of the long title questions. 3. I agree. It would be nice (not compulsory but nice) to see something like the border on the specific field. 4. I am not the one adding big titles. It is the users. They just type the questions bordering them inside the title field. Then they still continue in the body text. This is what made me get tired and leave the site. But I really want to get it up and running if this problem can be solved.

Ok, thank you for your suggestions.

You’re welcome. The suggestions are free and clients don’t demand payment from you. Improvements that you were not aware of is good for your product and client and ultimately, your income.

Honestly, getting the right solution from you when I had issues with the theme was the second reason why I got tired of working on my website. It was always like pulling teeth. I had to ask several times or explain myself repeatedly in different ways to get help. When I had an active support, you made me feel as if you were doing me a favor or I was disturbing you. You may not have known how I felt but it was not fair.

I have pointed out something and shown you an example about the question post title taking up much characters. This has been an issue that was raised by other clients long time ago but you didn’t resolve it.

Client relationship is not limited to pay before service and if not, you give the client a “how dare you talk to me, have you paid me” attitude. CR is all that you do to give a good impression which can lead to future sales. I have other developers I buy from but even when I had an active support it is only you and another dev (who sells an affiliate plugin – I have also stopped using the plugin because of his attitude) that are the only people I feel uncomfortable asking for assistance. I’m sure you like that, right? The fewer people asking you questions the better.

Giving me the right answer and solution would have encouraged me to consider start work again on my site; and being active on my website would eventually mean getting an active support from you and maybe in future consider purchasing one of your other two themes. I thought things have changed.

We all need to keep improving not only our technical skills but more importantly our people’s skills. We’re all passing through this planet and cannot clutch Earth with our hands.

This is a new year. Let’s start well. Be more helpful.

As-salāmu ʿalaykum.

As-salāmu ʿalaykum.

Wa-Alaikum-Salaam.

Hello once again, It is not easy giving and receiving constructive feedback because both parties can be very emotional over an issue and not be acting their best. I apologize if I was overly upsetting.

I had hoped your response to my challenge would have been helpful regardless of support status, something different from some of my past experiences. I would not say you have not been supportive in some instances but other times you have not given your best (perhaps because I did not get you in a good mood).

I would like you to still have a look at this character length of question issue and help resolve it as this is not a problem specific to me and will prevent clients in the future raising the same issue. I am not a developer or tech person and don’t want to dabble and mess up your codes.

As much as I want solution, I appreciate it’s your prerogative to help or not to help me; and I think it would be polite of you if you won’t be helping me for your personal reasons to say so. And even though it will be painful, I will respect your decision. Thank you.

Hi,

So you want option to set number of characters on the title to make the title limited?

Hi @bloglabs!

Thanks for using Ask Me.

Your support expired. Please renew it.

Like what? give me an example.

Thank you, we look forward to serving you!

Best Regards.

You can also make a change in the user answer section. There is no author photo and emojis in the question and answer section of the Ask Me theme. But Himer theme has photos and emojis. In addition, you can add a night mode toggle button, such as the Discy theme.

The link above shows the user question part of the Ask Me theme demo. It looks very plain.

In this link, the user question part of the Himer theme appears. It looks very nice and nice. The Ask me theme is very light and fast, but it doesn’t look pretty like your other themes. Because it’s not very impressive visually.

This is just a suggestion.

Hi,

You support expired please renew it.

Only while creating it from loco translate plugin chose the place outside the theme files.

Oh it’s that easy. Thanks for the quick response…

You are welcome.

For users asking anonymous questions, how can I add a first and last name instead of a username? Can you make such an update?

Hi @Mohammadrub2020!

Thanks for using Ask Me.

I’ve checked your email, click on the save options button on the Ask Me Settings page and try to reimport it again.

Thank you, we look forward to serving you!

Best Regards.

hi

I clicked on the save options button on the Ask Me Settings page and try to reimport it again,

the import was successfully but there is no pages or menus our data imported .

can u send me the xml Rtl demo file to import it manually ??

Hi,

Your expired expired, please renew it.

Then send your site with admin credentials to check it.

Hello, this is the first time I’m asking something and you want me to pay. I am a user who has not created a technical support request even once. Error after update. and i will pay support money

It’s not a bug or issue in the theme, so we must review your site to know what’s the problem and to check it you need to have support.

41 dollars is too much in turkey you have to be fair

As I told you, it works well already and it’s not working on your site only, so we need to check your site and to check it you just have a valid support.

I understand that I am left alone with the problem.

Try to deactivate all your plugins and try it.

I disabled all plugins. I reinstalled the theme. I gave full permission ftp permissions. Messages and reporting still have issues. Messages and reports come in but stay on the loading screen on the site you can test www.isleyis.net. I’m still trying to figure out what’s causing this

You need to renew your support then send your admin account to check it.

I found the problem and it’s a problem with your theme. it cost me 3 days. I can’t believe you asked me to pay for this. I will write a complaint about it.

Not from the theme and it works well already for all our clients, it’s a problem on your site and to check it you need to renew your support!

If I prove it to you, will you pay me? There is a problem with the theme.

For our clients and our demo no problem! So it’s from somewhere on your site or plugins.

There is no plugin and this problem is caused by a feature of the theme. I found the problem.I am also your customer and you requested payment from me for the problem caused by the theme. this is not honest behavior.The problem is caused by a control in the ask me control panel.

this issue caused me to lose all my data and reinstall the theme from scratch.The problem is not the plugin or any other application. I found that it was because I wanted to use a feature offered by the theme.My efforts were wasted because you didn’t help.I had to deal with it again.

If anything works well with more than 1600 clients this means it works well and sure I can check your site to help you about it but you need to check it. It’s themeforest support policy.

Problem occurs when I make smtp settings.install and try smtp from the options, without a plugin or by installing a plugin, the theme’s smtp message settings are causing this problem. Try what I said and you will see the problem.waiting for you to fix this error.

In this case, it’s your host issue from the email sending, you can use the WP mail SMTP plugin.

I think this is a theme’s problem and it should be fixed or that option should be removed from the theme.

In another issue, Users can’t see message contents.I also tested from demo, same problem there what is the solution?