99 comments found.
Hi, I’m planning on updating the version of Visual Composer that is bundled with this theme, to the current version; I just wanted to know if the theme has been tested with the newest version of Visual Composer?
I’d also like to ask any other Atom users out there that has already updated to the current Visual Composer with Atom if they ran into any problems?
Dear sir,
Our theme is currently not compatible with the latest version of Visual Composer. We are not sure that if you update, there is no conflicts and problems or not.
After update this theme, We will inform to you right.
Thanks!
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Thanks for your honest reply, I’ll hold off upgrading Visual Composer then until the theme is updated. When do you think the theme will be updated?
Hi, i want to remove this “©2016 Wordpress Theme SW Atom Store. All Rights Reserved. Designed by Smartaddons.com.” on the footer. Please advice me.
Dear sir,
Please send this requirement with purchase code to our email, we will guide you.
Thanks!
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Hi
Dear sir,
Please give me your email 
i will send it to you.
Thanks!
Hi my email mohdshaarani@gmail.com Thanks
Dear sir,
Please check your email. I sent it to you.
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any updates soon?
Dear sir,
If we update any thing for the theme, Themeforest will email to you to remind you update or not.
Thanks!
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Not really the answer i was looking for but thanks… Can i update woo commerce to 2.4.12? has this been tested?
Dear sir,
Please don’t update , because this theme is compatible with Woo commerce 2.4.8 . If you update , maybe there is bugs happening.
Thanks!
Hello I sent yesterday evening still did not return support, please provide return soon.
Dear sir,
We solved your ticket, Please check it out.
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No updates since October? WP 4.4, a few WooC updates and I am sure updates to VisCom. Seems lost of things can go wrong not keeping up with updates of main core products you use.
BTW, you have one of the most laughable how-to’s for Visual Composer, why take pages to tell people to cut and paste code????? VISUAL COMPOSER is built to take all the coding monkey business out of the users having to use the text editor. Seems you do not even know how to use (or teach) the tools you bundle, just Magento-heads messing with WordPress. There is no surprise why this theme is getting beat up here and 1 stars/refund requests. For one thing NEVER recommend people use VC on the front end, it never works well, 2 learn and teach people how to use it the right way with dividing columns and headers etc.If your theme only styles right it you paste code you are not giving people the experience they can get from everyone else. This theme takes days to set up and not hours like most others.
Just typical tech-heads over complicating things and translates to a poor user experience for everyone else. Your use of the word “Cpanel” (not in relation with cpanel.com tools ) makes for unnecessary confusion too. I need all these options, just not the tremendous pain of getting it all set up.
Dear JusstinWide,
Please update this issue to your ticket. We need check it right now. Please do it asap, it’s urgent now.
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Chillax mate, I sent you what you need.
Dear sir,
Please keep following your ticket. All issues are solved.
Thanks!
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Dear sir,
We haven’t test it. Please submit to “Custom work” department to get exactly answer. Because we need check your site.
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Thanks!
Hello Thanks for the nice theme Thanks farishtheme
Thanks
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Themesfa
Dera sir,
Did you get any issue? Please let me know, we will help you solve it.
Thanks!
Demo data import is not working !! how to fix it ?
Dear Tom_Abbas,
Can you explain your issue?
You can watch our video to fix it: https://www.youtube.com/watch?v=4L0KcKZEQa8&list=PLnX3xpo0UGkieHGv-v6tKFZEx0Omjz_0e
Hope it helps.
Thanks
Hello, Been using the theme for a short while now and everything has been great…but the option to change the theme to Box Layout from wide Layout does not work… - I have tried to tick on and off the “Customize” option but nothing seems to change..
Thank you lesko
Also im having issues adding Custom CSS/JS in the “Advanced” section..I have tried to turn on and off the Developer Mode nothing changes. please help
Also im having issues adding Custom CSS/JS in the “Advanced” section..I have tried to turn on and off the Developer Mode nothing changes. please help
Also im having issues adding Custom CSS/JS in the “Advanced” section..I have tried to turn on and off the Developer Mode nothing changes. please help
sorry for the multiple post…issues with the “Reply” button.
Dear Lesko,
Did you update this issue to ticket? Please update it to ticket and we will help you solve it.
Thanks!
yes thank you….They help me to get things sorted out with an hour.
Hi Lesko,
If you get any other issue, tell us soon to call help.
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Hi, I just purchased this theme and installed it on my development server. I’m getting a prompt to update one of the templates for Woocommerce. Here is the message: sw_atom/woocommerce/single-product/price.php version 1.6.4 is out of date. The core version is 2.4.9, I’m guessing you already know about this, but I figured I’d pass it on incase you where not aware of it.
Dear ScottM1164,
Thank you very much for your kind. This notion message is reminding us to update some files but it does not affect to theme.
Thanks again!
Buy this theme and when you install it, I get this error “The theme is missing the style.css stylesheet.” , what is your solution??
Dear sir,
If you install child theme, please check the child theme to find this file ( style.css) . If not, please submit ticket. We need check your site to know some information and then fix it for you.
Thanks!
Hi, how can I enable the “quick view” in a Category Slider like in the demo?
Dear Hidrolalo,
The “Quick view” is available in the product, you don’t need to “enbale” it or not. Please submit ticket , we will check it for you right: http://magentech.com/submit-a-ticket/submit-ticketThanks!!!
pre sale question I really like your theme but i have one issue when we click on product the product page is open and then page move up and down automatically can we customized it i share youa link
http://wp.smartaddons.com/themes/sw_atom/?product=culpa-minimDear Tabish_ashraf,
This can be customized, only by adding code js.
Thanks!!!
Hola, he comprado el paquete de tema de atom, que incluia visual composer, sin embargo no me funciona y hasta ahora no puedo solucionar este tema con el soporte no pasa nada lo unico que tengo del soporte es que me manda a otra cosa podria cambiarme el tema o reintegrarme el dinero Gracias
Dear JorgePerez123,
Please submit ticket, we will solve this issue for you right.
http://magentech.com/submit-a-ticket/submit-ticketThanks
thanks for good Theme!...
can you give me a full changelog ? (change files and lines and… ???)
i customized theme and cannot normal update…
Dear Mammad,
Here is full changelog:
—-—-- VERSION – 1.0.4: Release on Oct-30-2015 --—-—
[+] Fixed bug: banner broken on Index 2 and Index 3
—-—-- VERSION – 1.0.3: Release on Oct-28-2015 --—-—
[] Updated to Woocommerce 2.4.8
[] Updated to Visual Composer 4.8.0.1
[] Updated Popup Subscribe
[] Updated layout Subcategory
[] Updated theme translate. Removed text fixed in css.
[+] Fixed “see more product” in sw-woo-tab-slider plugin
[+] Fixed bug: display 2 titles in partner widget
[+] Removed useless shortcode
[+] Fixed bug: display 2 add to cart when deactive compare and wishlist plugin
—-—-- VERSION – 1.0.2: Release on Oct-14-2015 --—-—
[] Updated option sticky menu for homepage 1 & 3
[] Updated mailchimp
[+] Fixed bug in SW Woo Slide: do not display data in the front-end when choose all categories
—-—-- VERSION – 1.0.1_UPDATED: Release on Oct-07-2015 --—-—
[] Updated to Visual Composer version 4.7.4
[+] Fixed bug: combo sortby & show per page did not work on product category page
—-—-- VERSION – 1.0.1: Release on Oct-01-2015 --—-—
[+] Initial Release
Thanks
no! This is not true for example Which line has changed in “Fixed bug in SW Woo Slide” ... ?
i need full changelog… like : https://raw.githubusercontent.com/Transvelo/theme-assets/master/media-center/changelog.txtthanks for good support!
Dear Mammad,
Why did you thank for our support and vote 1 star for this theme? We think we tried and always help and support you.
Please edit it.
Thanks
Hi, I’m trying to add a custom CSS code in the “Custom CSS/JS” field with no luck. I’m trying to add this:
.top-form.top-form-minicart.ya-minicart-style1.pull-right { display: none; }
but nothing happens (it works on google developers mode, though). Please help.
Dear sir,
Please disable ‘developer mode’ in Theme option. If you enable it, the site will execute less files.
Thanks
i want my money/credit back to purchase something else
Dear Geomatani,
We need check your problem, please tell me what is issue you got? Our supporters want to help you.
It’s in urgent.
Thanks
I seriously demand my money back. I have been purchasing templates for past 6 years and have never seen so broken theme. no star
Dear Geomatani,
Which issue did you get? Did you submit ticket to get help? Please let me know. We are here to support you.
Thanks
I think you shoudl create your own support ticket and update the Atom WordPress template as soon as possible. Dont you see you have so many negative feedback?
Dear sir,
We are updating and wait Themeforest approve for the update version, We did control all the errors from the first version.
Thanks
