223 comments found.
your theme working with php 8 (8.1. or 8.2.) ?
Hi,
It is not full compatible yet.
Please use PHP 8.0.x or 7.4.x to get best result.
Regards
I noticed that the theme refers to google fonts. In order to remedy problems related to the GDPR (possible sanctions), will you update the theme by including Google fonts? If yes, in the meantime you can use plugins like OMGF | GDPR Compliant to fix the situation?
Hello,
Our themes locally hosting Google Fonts on your website, you’ll eliminate the need for your visitors to give Google their IP address. Meaning that yes, it is still possible to use Google Fonts and not directly violate GDPR. So you don’t need to use extra plugins.
Regards
Author please note the latest demo import has spam ads for dating website. Please clean the demo. They are not existing comments as this is a fresh install. Each time I import the spam comments are back. Also it seems to not import correctly, once successful import the pages are stuck on a loading screen.
Please send me your site’s admin credentials, I’ll import demo for you. I’ve checked from my site and it’s working fine. This is my email: frank@thememove.com
Hi,
Your theme is using this plugin:
WordPress WP PostViews Plugin
And this plugin has vulnerability and is outdated look:
Warning in Plesk Panel: https://i.imgur.com/EXUswHP.png Vulnerability: https://patchstack.com/database/vulnerability/wp-postviews/wordpress-wp-postviews-plugin-2-6-1-2-xss
Please update for us or make your theme compatible with other plugin that provide the same features.
Thank you!
Hi,
It’s just the warning, it doesn’t make any bad effect on your site. Don’t be worried. The plugin’s author didn’t update the plugin, then we are unable to do that. About other plugins, we will consider it.
Regards,
TM
Hi,
Thanks for reply, but it’s not just a warning as the link explain, because of this vulnerability, the attackers can inject arbitrary JavaScript or HTML code. Vulnerable parameter “search_input”. It’s an outdated plugin tha open a security breach in our wordpress.
Hope you guys found a way to replace this plugin! Thanks :/
Thank you.
We will find a solution for it.
Regards
I changed the tm_testimonial.php file. Since I don’t have FTP access can I put it in the child directly in functions.php or do I need to put it in the same directory of the parent theme?
You need to put it in same folder path to make it work.
Regards
I did as you said but editing the file doesn’t work. because it does not work ? is it possible to put the file directly in functions.php?
Hi,
It’s related to the custom code you wrote, it’s not about file or folder structure. Please check your code.
the modified code if I overwrite it on the parent file works fine. So it is the child who is not functioning properly. The client asked me to put the testimonials in the following order: 1) Photo of the person doing the review; 2) Name and surname of the person; 3) Stars 4) Description of the review;
Is it possible to do it in another way? If you want I can send you the modified file
Hello
You can modify code in the parent theme and make a backup version for that file to keep it safe to use when updating theme.
Regards
I would like to insert the product image and its woocommerce product page gallery into another Page of wordpress. Just that block with the same formatting provided on the product page. Is it possible with this theme?
I didn’t get your idea, can you show me some screenshots?
After clicking “Ok got it” at cookies apears error “Object Object… demo has this too how will be gone?
Hello
It is just a popup to show the cookie needed.
To easy manage the cookie, you can disable that cookie popup in Customizer and using plugins like this one:
https://www.google.com/amp/s/wpshopmart.com/free-wordpress-cookies-plugins/amp/Regards
Hi,
After updating to the latest version the Portfolio link disappeared from the WordPress menu, only the Category and Tags are showing, see the image.
https://imgur.com/VRbR37HHello
if you just want to fix Portfolio menu issue, you can go Plugins > Deactivate Insight Core plugin > Reactivate it to make it show up.
Thanks
Hello,
Perfect, problem solved!
Thanks for letting me know.
Hi, I have a problem with purchasing code. The theme does not accept my purchasing code so I can not update the theme…. There is also a problem with WP Baker page builder. I can not use it. It does not work anynomore…
Hello
Please write an email to linhdo@insights.is and provide your site information then i will help you check it.
Regards
Hello
When creating Heading section even if I choose Font Awesome Icon – it dose not showing up, only Heading Title, even there’s no error in console and in element inspector icon is defined as is should be, but still – no icon.
Any help appreciated
Hello
Did you update theme and insight core plugin to latest version?
Please write an email to linhdo@insights.is then i will check it for you.
Regards
Recently updated to 1.9.1, WordPress 5.7.2 and PHP 7.2 but my WP Admin is now erroring and unusable. As support has ended, I find myself stuck not knowing what might remotely be the problem. It is coming from this theme as if I swap the theme to a different theme, it works. Tried deleting all plugins, reinstalling the theme, but nothing.
Hello
Please write an email to linhdo@insights.is with more information of the problem so i will help you check it.
Regards
Thank you for your attention on this, greatly appreciated!
You are welcome.
hello. I have some question.
1. I am buying a theme for the first time. If I purchase this theme, can I use an example template(like demo-view of this theme)?
2. Are WPBakery and visual composer (download in wordpress plugin page) different plugins? If so, is the visual composer compatible?
Sorry for my inexperienced English.
Hi,
Thanks for your comment.
1. You can use all our demos to create your site
2. They are different. We use WPBakery to build the theme: https://codecanyon.net/item/visual-composer-page-builder-for-wordpress/242431 – This plugin is bundled with our theme.
Regards,
TM
hello.
I have some problem in demo page. The landing page works fine. However, most of the pages such as about us 01, about us 02, and contact me are displayed strangely. The titles of all demo-pages are displayed in a row. How can I solve this problem?
my URL of wordpress site is http://omybell7.mycafe24.com . Please click the about us 01 page. If the url connection is not available, I will capture the screen and send it.
I see. In this case, please contact our support team at https://thememove.ticksy.com – they will check to help you.
ok, I sent ticket to support team. thanks for answer. have a nice day.
We will check and reply it soon.
Thank you.
Hello,
My theme is with the latest version, but I found an error in the portfolio. See the image below that the images are unconfigured and everything was normal.
https://imgur.com/3CO2VUJPlease send me your site’s URL, I’ll check.
You can try to use this code to fix it:
.tm-portfolio .post-thumbnail img { height: auto !important; }
If possible, please send me an email to linhdo@insights.is then i can help you check it closer.
Thanks
Theme has a conflict with Jetpack plugin. WPBakery builder is not loading when Jetpack plugin is active. Can you fix it?
Hello
You should contact the plugin author about compatible with the theme to make it work normally.
Thank you.
Hi, I have a problem with the demo content. The website requirements are met but the demo content is still not completely downloaded, and it always fail. What can i do?
Kind regards
Hi,
I saw that you have created an account on our support site: https://thememove.ticksy.com//customer/1401190/ – so, just open a support request there, provide your WP admin credentials, our team will help you to import.
Hi, please provide an update to WPBakery plugin to at least 6.4.1 as it as a security issue. https://www.wordfence.com/blog/2020/10/vulnerability-exposes-over-4-million-sites-using-wpbakery/
Hi,
We will update this theme soon. If you need the plugin right away, please write an email to frank@thememove.com – I will send it to you. It takes time to check if the new version is fully compatible with the theme.
Regards,
TM
Any update on this? even now need 6.5.0 to be compatible with WP 5.6
We are going to update it soon.
Hello,
I updated thema to the latest version and all plugins but in the mobile version my site has some problems:
1- The slide does not work (revslider) is stuck in “Preloader” 2- In the 4 blocks of the Grid element, the icons are no longer showing. 3- Cookie Notice is enabled and does not appear on the website.
Regards
Hi,
Please write an email to frank@thememove.com and provide your site admin’s credentials, we’ll check it for you
Regards,
TM
Hi, Atomlab is already compatible with wordpress 5.5? Can we update without problems?
Hi,
Atomlab is compatible with WP 5.5 – you should update site with the latest version of Atomlab and also use this plugin: https://wordpress.org/plugins/enable-jquery-migrate-helper/ – then you can clear cache.
Regards,
TM
Hi my support expire and I follow your message and update, also I install this plugin that you mention, but its showing: https://i.imgur.com/uT9Kuoy.png my Insight Core plugin is on version 1.7.1 its correct? Looks like Atomlab is not yet compatible with latest wordpress :/
Just ignore the warning message, it will not effect on any theme functions.
You can still the theme normal.
Regards
Hi, Customizing the theme on Current wordpress 5.4.1 doesnt work with Insight Core enabled, causes a 500 error.
Disabling Insight Core works back, but then layout settings are gone.
Hello
Please submit ticket in our support system https://thememove.ticksy.com/ then we will help you check it.
Thanks
Before i purchase this theme, how to change the accordion color? It is possible without change it at other page too? so the example I want on homepage colored white, and on the FAQ page i want it colored blue? Let me know please
Hi,
It needs some short custom code lines. No problem, we can help you.
What is the custom code lines?
We will provide the code via support channel. After purchasing, just ask for help at https://thememove.ticksy.com
