225 comments found.
Hi, Like the way the theme looks in your image above. Sadly, the demo site thememove.com isn’t working
Hi, Thank for your feedback! Atomlab is working fine now http://atomlab.thememove.com/
Hi, nope still not working. Subdomain, main domain don’t resolve and can’t even ping it. Screencap here
https://www.optrics.com/img/Atomlab-052518.jpgEDIT: I can get there on my phone – site’s just inaccessible from our office.
Sorry for the inconvenience – it was being blocked by F-Secure as “harmful”.
we submitted it as “safe” and it’s now coming up. problem solved : )
Thanks for getting back to us about this.
Hello I have created a ticket, please reply
Yes, we’ll check your ticket now.
Please check again …
Please check my ticket …
Why delay in reply to the ticket, please speed up Thank
You used to have a page showing all the headers and another one showing all the footers, where are they now?
Hi, Sorry, but we don’t have this page. You can see the headers and footers on our demo pages.
Hello, I’m having problems after updating to version 1.1.7 when saving pages, posts, portfolios, etc. I get the white screen of death. Are you guys going to release a fix for this issue? I submitted the bug request with steps to reproduce the issue and the errors.
Hi, we’ve replied your ticket. Please check again.
Version 1.1.8 works like a charm. You guys are fast. Thank you so much!
You’re welcome 
does the theme not
1) come with the images?
2) come with the revolution slider slides you have in your example? Can we get them if not and update the way we want (with different images)—i ask because the flow of design is what we want
Hi, after importing the demo data you will get all images and sliders like our demo.
And yet I didn’t get any images in media and did NOT get any of the revolution slider slides very incomplete download – I also put in a ticket
We’ll check this ticket and help you resolve the problem soon. Thank for contacting our support.
Hi there , Nice Theme
this theme support RTL ?
Hi, Sorry, Atomlab doesn’t support RTL.
This is really bad, Do you plan to launch a support RTL?
Sorry, but we haven’t a plan to make Atomlab supports RTL.
Hello, Thanks for your reply Please provide your email or technical support ticket?
Hi,
“vc single image” doesnt show the alt-text in the code? how can i solve/show this? its important for the SEO.
thx
Pre-sale Question: Is this theme compatible with WP Crowdfunding plugin?
Hi,
Atomlab is not compatible with this plugin yet.
Regards,
TM
Hai,
Can I use startup 03 as main page, and startup 02 for different page?
Yes you can
Hi, Please help, also raised a ticket #21052, Insight Core -> Import -> Import this demo and the demo doesn’t get downloaded at all. Wasted few hours already. thank you!
Hi, Yes, we’ll check this problem for you now!
Hello, I am experiencing an issue. Why do I get this error “Plugin not activated. A higher version of Revolution Slider is needed for this theme. Please update the plugin” when I tried to install my required plugins?
Can you send me the isometric images in vector file?
Hi there, I will like to purchase this theme but before I do, I have a question to ask: Is it possible to change the layout of the shop page to 2 columns on mobile view instead of just 1? We have a lot of products in our store and having just 1 column is not efficient.
HI! We are waiting for your answers on the support site for three days, ticket # 20655 or we will treat it here?
Hi,
Our developer is finding the solution and will reply you today.
Hi there, can you please send me the design files (sketch) Thank you so much!
Hi i wanna theme panel see… do you have a visual composer frontend editor? and boxed page?
And i wonder content slow come this… Can I turn off this feature…
Hi,
Atomlab use Visual Composer & support frontend editor. Also, Atomlab supports boxed layout, but we don’t have any demos to show that feature
Q: And i wonder content slow come this… Can I turn off this feature… A: Yes, please create a new ticket then we will help turn off that feature
Thanks for help me anymore i know show content animasion. Very nice theme.
You are welcome. If you need the further help, you can open a ticket here http://support.thememove.com
Hi, Could you help me with support activation mail? I registered few hours ago and still no mail form you in my inbox? 
Did check spam or promotion inbox but no mail either
Hi, please send us your email here, then we can check and add the account to the support system for you.
