2390 comments found.
Hello, can you please tell me if it is possible to change current product image layout/design to this layout/design http://m3.magesolution.com/ethan/dress/jean-lion-king-black.html this is much better for our products/clothing they dod not show as well using the current product image/gallery setting. What would cost be to change it? thank you
Hi,
Thank for your comment. Please send email to us for this customize work request, we will discuss for this task.
Best regards
I have send email can they please check for me? thank you
Are you sure you have sent to correct email (themeforest@arrowhitech.com) ?, we have not received any email from you from 19 July
Hello, can someone please respond to our mail with a resolution? Most of the issues are related to the Brands extension and that is breaking the attributes and swatches, thanks
Will reply to you soon.
Hello, I have send email can you please respond? thanks much
We have replied to you, please check your inbox.
Hello, can someone respond to my email? thanks much
We will check and reply to you soon as possible
Hello, we are still waiting for a response, we can not add any products to our store we are at a stand still, thank you
We are checking for you
hello, i just purchased your theme. trying to install on Magento 2.1.7. In your tutorial it is only for magento version 1. However, I followed your readme file in Magento 2 folder of Claue. I placed pub and magento 2.1.6+ app folders in root Magento folder (public_html). I refreshed cache management. I don’t see Mage Solutions menu item.
Hi,
Thank for your purchased. Did you enable our modules ?. This is our document for magento 2: http://www.magesolution.com/themes/claue/docs/m2/index.html#install-theme please make sure you have taken correct all steps.
Best regards
Hi i have uploaded the app and pub folders to magento 2 root folder. I also cleaned the cache using CLI. I then entered in CLI “php bin/magento module:enable MGS_Mpanel” but I get this error: “Unknown module(s): ‘MGS_Mpanel’.
My path to mgs module is: public_html/app/code/MGS/Mpanel/
Is this correct?
Please provide your site information (ssh account, admin account) to our email (themeforest@arrowhitech.com) with this issue comment, our developer will check for you.
email sent.
I found why it is not working. I uploaded the app folder from Magento 2.1.x folder of Claue theme without uploading the “general” app folder first.
ok
Hi guys! I would like to ask a question, I really have many problems in setting up the magento 2 store, the site is always slow and with errors. On google pagespeed and on other sites the note is always poor. I’d like to know, humbly, if a refund is possible. Not exactly a problem with your product. But I’m suffering a lot and I gave up.
I made the purchase on impulse, because I thought it was beautiful. Big mistake! = /
Hi,
Thank for your purchased. For your problem, please provide your site information (ssh account, admin account) to our email (themeforest@arrowhitech.com) with your issue comment, our developer will check for you.
Best regards
Hi Support Team, It’s a pre-sale question…
Is it possible to use some posts from the Blog section in a front page, but in a minimalist form, just a short version of the text in blog?
I’ve just saw reference to the full Blog section.
And one more question… About the sliders on the front page, how is it works? Is it any famous container, or is it a proprietary solution from you? What I have to do to configure it?
Thanks in advance.
Hi,
Thank for your comment. For your questions:
1. Yes, it is possible. You can use front-end builder to add latest post block to your homepage with options that you want, please see our document for latest post block: http://www.magesolution.com/themes/claue/docs/m2/index.html#latest-posts-block
2. To add slider to homepage, it is very easy, just enable front-end builder, add slider block, upload images: http://www.magesolution.com/themes/claue/docs/m2/index.html#owl-carousel-builder
Best regards
Hi ,
Already we have purchased this theme and configure but problem is when we add configurable products with color variation after save product front end not working with css and js. Please check and fix this issue. URL: http://ec2-13-126-185-195.ap-south-1.compute.amazonaws.com/Hi, seem you have not upload content from folder patch_for_magento_2.1.6+
Please upload app folder from patch_for_magento_2.1.6+ to your magento root folder
Hi I also tested your demo site.. when I use Header #5 and category setting starting with “5 products in a row”, the hidden sidebar when clicked is covered by the locked navigation on the left.
Thank for your notice, we will fix this issue soon.
Hi, we have fixed this issue.
Thank you. Is it possible to test this on my local computer before proceeding to production?
Sorry, we don’t provide testing on your local server. Our theme is using by a lots of clients and they are happy. I’m sure that it’s good for your site. We are also ready to help you if you have any problems.
Best regards,
Arrowhitech
Ok I will purchase it.
Thank you very much and waiting for your purchase!
Hi I’m interested in your theme for magento 2. Is it possible to adjust order quantity when i hover over the product? Currently, the demo only allows to “Add to Cart” but I want to allow to add multiple quantity on the spot to save time.
Hi,
Thank for your comment.
For your question: Yes, it is possible. If you buy our theme, we will help you to make it.
Best regards
Hello, follow up question. I click on some of the products on the home page on your demo. Some of them add the product to the cart automatically (per piece), while others prompt you to set quantity and even some ask to choose product configuration. Is this feature configurable also in admin?
Yes, for configurable product, customer need to choose options first, if they don’t choose options, a popup will show up (this is feature of Ajax Cart extension)
Hi guys!
Would I have a different logo on Sticky Menu?
Hi,
Thank for your comment. Currently, our theme just use one logo for both, but it is easy for custom. If you want we can make it for you, please provide your site information to our email (themeforest@arrowhitech.com) with your require request.
Best regards
Hi ArrowHiTech! I loved your theme , well done!
I’m planning to purchase theme but first I would like to ask couple of pre-sale questions if you don’t mind 
- Do you have any plan to add Ajax Navigation (Filtering) ? Currently filters are reloading the page without Ajax .
- I loved Lookbook idea! I’m wondering if it’s possible to use Lookbook in product images or letting people to browse products based on lookbook images. Similar to instagram shop but based on local images and catalog type filters. I believe it’s very powerful tool for shoppers to browse products based on final results , such as furniture, tile or decoration stores.
- Is there any plan to improve Wish List ? I believe design stores should have better Wish List functions . Allowing guests to create wish list without register/login and ajax cart style wish list quick view.
Thank you!
Hi,
Thank for your comment. For your questions:
1. Yes, we have plan to add ajax filter to our theme. Currently we working to make it and we will apply to our theme when we done.
2. I don’t understand you mean about this point “based on local images and catalog type filters”, can you explain details ? We will improve our extensions if we understand and can do that.
3. Yes, we have plan to improve Wishlist extension, we making a extension name “Guest Wishlist” and we will apply to our theme when we done.
Best regards
Wow! Thank you for super fast response!
I appreciate the answers but it’ll be awesome to see a roadmap of your future updates , just my two cents.
For second question what I would like to see is similar to “HOME INSTAGRAM SHOP” page with filters. Looks like SNAPPPT is already working on “Hashtag filtered embeddable feeds” feature however actual filters should work on magento to show which feed should be shown so customers can focus on specific feeds.
Currently you have 2 options to create lookbook , SNAPPPT and Lookbook Shop extension. I prefer to use Lookbook Shop extension to create filterable lookbook catalogs.
Long story short , most of time people can’t make decision easily so we would like to fire up human senses, which is an important driver behind buying decisions.
Thank you!
Hi,
Thank for your reply.
We will try to update the functionality as soon as possible.
For lookbook extension, I think our extension can meet your requirement. Please visit our extension page to know how the extension works: https://www.magesolution.com/lookbook-for-magento-2.html . You can create more lookbooks and use Front-end Builder to add them to your homepage like the way the shop instagram displays.
Best regards
Dear ArrowHiTech You have a great theme:) is it possible to do this in your theme : When you look at a product to buy, below the product can see the the “Completes the look:” look at the image:) So you kan buy everything she wears. for the reference look at this link:) http://www.c-and-a.com/es/es/shop/mujer/ropa-deportiva/ver-todo/top-204937-1.html
Hi,
Thank for your comment, we will research this function and apply for our theme if it possible.
Best regards
I will porches your theme and, hope it is possible for you to add this function to your theme:)
Thanks
Hi, I have a few questions before I purchase this theme, as follows:
Pre-sales questions
- Im looking for blocks on my homepage for each product category with the following format:
- Left column lists all sub-categories (across 2 rows)
- Right column top block – Featured products,
- Right column bottom block – Top rated products
- Do you have a demo with the Facebook social sign in implemented?
- If Id like to use one page checkout, would this be supported by your theme?
- Do you have a cookie based email subscription alert for new visitors?
Thanks in advance.
Hi,
Thank for your questions.
1. With front-end builder account, you can easy to add blocks to your homepage with structure as you want.
2. Please see our demo store of magento 1: http://magesolution.com/claue/ at top panel you can see Social login (facebook, google, twitter)
3. Our theme support for any checkout extensions that magento support.
4. If you go to our demo site, you can see newsletter popup alert.
Best regards
Hi,
Sorry, a few follow up questions:
1) Would I be able to easily list all sub categories of a chosen category (similar to the menu) with the front-end builder? Also, would the layout I build be 100% responsive? Please keep in mind, Im not a developer.
2) Would it be possible to implement this functionality on magento 2 or would that require additional configuration / development?
3) Great, I’d need to install the one page checkout extension then. Would I need to style / format the page myself or will the theme styles automatically apply to this page?
4) This is available on Magento 2 as well Im guessing, please confirm?
Thanks, Dinesh
Hi,
1. For magento 2, you cannot use front-end builder to add custom block to category page, this function just available for magento 1. In magento 2 when you create a category with “No Anchor”, sub category of this category will auto show in category page. And sure, our theme base on bootstrap so it will be 100% responsive.
2. We are working to make this function for magento 2, when we done we will apply it to our theme.
3. If you install any extension to our theme, style of all element of extensions will follow by style files of extensions, but if you want we can make it for you.
4. Yes, it is available on both magento 1 and magento 2.
Best regards
For the Mega Menu, I’m trying to add static CMS pages with sub-menus to the mega menu, can you advise on how to do this?
It looks like you can only add 1 static page to the menu, with no sub menus. But for Categories, you can have sub menus.
Basically, trying to do this;
CMS Page > CMS Sub Page 1 > CMS Sub Page 2
Hi,
Please create a support ticket here: https://themeforest.net/item/claue-clean-minimal-magento-2-theme/20155150/support with your issue comment, our developer will check and answer you.
Best regards
Hello guys!
I’m trying to install the theme, but I’m not successful. The Restore Config button does not work, and when I import a demo, it never imports a Home.
I’ve already tested on more than 1 version of Magento 1.9x (now it’s 1.9.3.4), I’ve already deleted the cache, re-enabled the permissions, but it did not work.
I have already installed other themes from you and this problem has never happened.
What can it be?
Hi,
Did you upload correct all patch for magento ?. I think that it’s better for you if you allow us to install this theme for you. Can you send an email to your support team at themeforest@arrowhitech.com? So, it’s easy for us to support you well.
Best regards
beautiful theme. Will be buying it soon.
Thanks, that is your right choice.
When I mouse over a product image it has a grey shadow on it, how can I remove that shadow? Thanks
Hi, can you show me a link ? I will check for you.
What email address can I send the link to? Dont really want to post it on here. Thanks
My email address: themeforest@arrowhitech.com
Please send email with your issue comment.
how to install in magento 1.7.0.2, thanks
Hi,
Have you installed follow our installation document yet? If yes, can you tell me exactly what is issue step? Also, I think that it’s better for you if you allow us to install this theme for you. Can you send an email to your support team at themeforest@arrowhitech.com? So, it’s easy for us to support you well.
Best regards
Our developer have replied your email, but you have not reply to him. Please check your inbox.
i checked it, but i dont receive email. i have sent email to themeforest@arrowhitech.com thanks
We have replied new email to you, please check your inbox.
For old email we have replied to themeforest@faceed.com.
ok now, thank you very much.
ok, thank for your rate. If you have any problem with our theme, please email to us, We are always ready to help you.
I have managed to setup the theme and have created my first product but I am getting this error on the product page:
Fatal error: Call to a member function getFrontend() on boolean in /home/stagingb/public_html/magento/app/design/frontend/mgstheme/claue/template/catalog/product/view/media.phtml on line 40
Can you please tell me what I am missing? Do you need to create any attributes to get the product page to work?
Hi,
Yes, you need to create an attribute with attribute code is product_video: http://www.magesolution.com/themes/claue/docs/m1/index.html#config-product-video
Best regards
Working now, thanks very much.
You are welcome.
Can you give us a good rate with 5 stars? Thank you very much and we are very happy to support you. Best regards, ArrowHiTech
Excellent Work – DCSF
Thanks 
Hi, are the plug-ins, Mega Menu, Lokkbook, Magento Banners ect… Included in the theme working on Magento 1? thanks
Hi, thank you very much for your question. Yeah these extensions are included in Magento 1 theme. Best regards,
Arrowhitech
Hi, sure, all of them included in our theme packge.
Hi, sure, all of them work with both m2 and m1
Hello, we noticed that the demos have options that our theme does not have like ajax add to cart up sell products on cart page etc. how to get these options? we are using magento 2.0 do we need to update theme to get these options? thank you
Hi, our theme support for magento 2.1.x, please upgrade your magento.
Our store is using Magento ver. 2.1.7 Are you going to answer our questions or are you just going to waist more of our time? You are aware that your response was not an answer to our questions? Please just answer our questions, thank you much!
Hi, on previous comment, you say you are using magento 2.0.
For your questions:
- For ajax cart function, please send email support to our developer, he will check for you.
- For Upsell products, it is default function of magento, please set upsell products for your products, you can find it when you edit a product.
Best regards
I hope they respond I have been waiting for 3 days now for a respond to the issues we have been having, we will send again!!
Hi, We just receive your email 10 hours ago (1.30 am in our country), now our developer checking.
Hello, I have submitted email to support, can someone please respond? thanks much
Got it, we checking now
Can someone please respond to my email? thank you
Hi, our developer will reply email to you soon as possible.
