2390 comments found.
Nice work, Good luck with sale !
Thanks a lot!
We have a live site. Is there an installation service available? If yes how and where do we order it please?
Hi,
For 50 first sales we provide free install service. After you buy our theme please provide license key, your site information (ssh account, admin account) to our email (themeforest@arrowhitech.com) with install service request, our developer will install for you. I think you should setup a dev site to install.
Best regards
We can setup a dev site. No Problem. The problem is that once everything is setup on dev, how will we move it to live site. We need help to move this theme on our live website. Any advise?
What version of magento you are using ?
Magento ver. 1.9.3.1
With magento 1, it is easy to move from dev site to live site, we will do it for you. But after we install theme for you on dev site, you need to make your homepage by yourself, we cannot do it for you.
Will you at least give us some instructions plz? I really like the template.
One more question. U have shown instagram pictures at the bottom of home page. Is this a plugin? If not, can we buy a plugin for this or will it always be manual html code?
Hi,
Our theme base on Front-end builder, after install theme, you can import homepage as you want then follow our document to edit content of your homepage.
For Instagram pictures, it is a feature of our theme, you can use Front-end Builder to add it to your homepage.
Best regards
The instagram feature, is this automated like for example just type username or manual like add pictures yourself etc
This is our document to add instagram block to homepage: http://www.magesolution.com/themes/claue/docs/m1/index.html#social-instagram
Thank you. I am ready to order now. I just checked and now sales are 51. Will i still get free installation or its too late now? By the way, perfect documentation, loved how everything is so well covered.
Yes, sure. We still install it free for you. You can buy and send your server information to us. Thank you very much and waiting for your purchase. Best regards,
Arrowhitech
Hi, Now I use fishpig extension, can you desing your theme to use this wordpress extension?
Hi, sure, You can install any extension on our theme.
I already know this possibility, my question is about your design, about the appearance of the blog section
Hi, we will update style for wp fishpig extension on next few versions.
Hi,
How to add Page builder “Products Tabs” block in product detail page ?
Thanks
Hi, what version of magento you are using ?
Magento 2.1.3
Hi,
To add “Product Tabs” block to product details page, you need to use embed code to create cms block, create widget and add it to product details page, to know how to use embed code, please look at our document: http://www.magesolution.com/themes/claue/docs/m2/index.html#cms-builder-block
Best regards
Hi, I’m using the version for magento 1, I did a clean install and used your media and sql files like explained in the docs but I don’t see in the homepage the product variations (colors) like in your demos. I see the products have colors, but I don’t see them showing up in the home. Does this work with other variations besides colors? it’s very important for my shop and the reason I chose this theme
Hi, did you upload patch for magento version ?
I redid everything but the docs are not very clear. This is what I did: I installed clean magento 1.9.3, then in order I added the files from folders step_1, step_2, patch 1.9..x, then 1.9.2.x then 1.9.3, then I went on admin, cleared cache (and disabled it too). Go to theme settings, install claue theme, then I clicked restore config and that didn’t make any response, the button seemed unresponsive. I clicked save config anyway. Then I installed the demo homepage I wanted. After all that I changed the database that I was using to the one you included in your docs and also added the media files. Went in the admin and re cleared cache again, but still it doesn’t look like your demos, some modules are missing from homepage, the colors are not there either.
Please provide your site info (ftp access detail, admin account) to our email (themeforest@arrowhitech.com) with your issue comment, our developer will check for you.
hi! how to get side menu layered navigation on mag 1? ex. http://claue.magesolution.com/men.html
Hi,
For magento 1 you can’t do that, because in magento 1 the layered navigation just show in siderbar (2 columns with left bar, 2 columns with right bar, 3 columns), it cannot show in 1 column page.
Best regards
Hello, would you recommend running your theme on magento 1 or magento 2?
Hi, I think you should use magento 1, it easy for you to manage your site. For magento 2 you need to know ssh and some commands to use
Hi,
The webshop is a bit slow in the live preview, is this because of the hosting or is the theme making magento slower?
Regards,
Hi,
Thank for your comment. It is problem of server, not theme, our server installed many themes and it is main reason.
Best regards
We will move demo of claue theme to other server in next few days.
Hi, we have moved our demo site to new server, please check again: http://claue.magesolution.com/
Will you add ability to place brand logo on product page instead of just brand name? http://magesolution.com/claue/index.php/pink-leather-watch.html
Hi, if you change product layout of product details page to 2 columns right, brand logo will show in right column
Thank for the answer. Do you have that on demo? I have not yet installed the theme on my website.
What is the price of installation? I’m not a newbie but I already have heavily customized Porto theme installed and I want to change to Claue.
Do you plan to add Lazy Image Load for products in category and in related blocks?
I’m also waiting on a fix for mobile phones regarding zoom (a @surgyelan wrote).
Hi,
This is demo for brand logo on left sidebar: http://claue.magesolution.com/tactical-rush-moab-claue-fashion.html
For Lazy Image Load and mobile phones regarding zoom we will update in next few versions
Best regards
Great, can’t wait.
Mobile menu is not user friendly. You have to click on the +/- icon to show sub-menu. Could you change that so clicking on the name would unravel the sub-menu?
On the demo I only see Ajax Load more. Is there a normal page navigation available?
Hi,
You can easy enable or disable ajax load more function: http://claue.magesolution.com/men/watch.html
For menu on mobile, if you want click to name to show sub menu, so how you can go to the category that you have clicked ?
Best regards
Hi again,
Could you add option to hide whole .col-left / .leftcate or .block-layered-nav to side menu like on http://claue.magesolution.com/men.html
This would be very helpful on mobiles because filters are now taking a lot of space at the top of category view.
Thanks
Hi,
If you want to hide col left, please change category layout to 1 column.
Best regards
Hi,
I want to hide left column and display it as a side menu like here: http://claue.magesolution.com/men.html
http://magesolution.com/claue/index.php/men.html doesn’t have hidden side menu (no filters). I do want to display filters but hidden.Hi, if you using magento 1.x, you cannot do that, because in magento 1 you cannot get layered filter in layout 1 column
What about in 2 columns or more?
We will update this feature for magento 1 on next few versions.
Great! You’re an awesome company!
Hi, we have updated new version of the theme for category sidebar view on mobile. Please download and update for your site.
Those updates are also available for Magento 1? Because in changelog there is only Magento 2.
Latest update is update for sidebar view on mobile for magento 1. Other features (enable/disable zoom on mobile, lazy load) for magento 1 we will update in next version.
In Magento 2 Lazy Load doesn’t work on blocks like DEALS OF THE DAY or HOT PRODUCTS or RELATED PRODUCTS BY BRAND. Are you going to include those blocks in Lazy Load on Magento 1?
Hi,
Currently, deals of the day, hot products, related product by brand using OWL Carousel, Itself OWL Carousel available lazyload option, don’t need add more for those blocks.
Best regards
Hi, I need to install Magento 2.1.7 with sample data. Could you will provide sample data with theme?
Hi, in our document you can find links to download database and media files.
Hi there! Very nice theme, thank you.
Im using youtube video instead of image on the products’ how can I disable zoom feature?
And is it possible to make it video-playable from clicking on the thumbnail on the front page?
Hi, you mean same that: http://m3.magesolution.com/claue/jean-lion-king-black.html ?
Thanks for quick reply! In general, yes. That would be great, especially for the front page. But Im using only video in the product page, without pictures. Its a video stock footage site.
If you use video only, you need to customize our code to do that.
Can you point me the direction? Where and what? Im not a tech-savvy but I can try.
What is version of magento you are using ?
If you are using magento 2, please try to change product layout to “Product Gallery Grid”, maybe this config can meet your needs.
http://www.magesolution.com/themes/claue/docs/m2/index.html#setting-product-layout2.1.7. I tried. It didn’t. I’ll send you a page link in PM.
Hello, can you please tell me if it is possible to use the magento 2.0 image setting instead of the one that comes with the theme the, image zoom does not look very good on desktop and it does not work well on mobile, magento default works and look much better for our clothing/fashion products, thanks
Hello, can I please get some help we are having problems with the mega menu not functioning as it should and there is a problem with the sale countdown timer it is showing up on most products in store even products not on sale and the countdown is for 365 plus days how to fix this. I’m also waiting for a response about the issue with the image zoom not functioning on mobile it also does not work in quick view. This is a really great theme and can be one of the best on Themeforest both for its modern style options and great ease of use for setting up and maintaining your store. We just need these few issues fixed, thanks much
Hi,
If you have any problems, please create a support ticket here: https://themeforest.net/item/claue-clean-minimal-magento-2-theme/20155150/support our developer will help you to resolve.
Best regards
HI, I created support ticket is someone going to respond, can I have an update? thank you
Hi,
Thanks for your feedback, our developer is checking for you and will inform you soon
Best regards
Hi 
Great theme, amazing work.
Are there 1.9.3.3 version?
Thanks a lot! Yeah, sure. It’s compatible with Magento 1.9.3.3
Regards,
Arrowhitech
Thanks alot for your answer.
You can use it. If you have any issues, we are very happy to support you.
Regards,
Arrowhitech
Thanx I bought the theme few minutes ago
Thank you very much! It’s your right selection!
Hi again How is update new versiyon? Will the all process start from the beginning?
Also, footer versiyon not showing in theme settings. And not show footer in my demo store. I installed full demo store. 1.9.3.3
Thanx for support.
Hi,
Please create a support ticket here: https://themeforest.net/item/claue-clean-minimal-magento-2-theme/20155150/support our developer will check and fix for you. And remember provide your site information (ftp access details, admin account).
Best regards
Just purchased, unable to install:
After comleting STEP 3: Enable Module and Deploy theme
When I try to log in on backend, the styles and pics are gone. Inspecting the html source the resoureces would load from
http://<mydomain>/pub/static/version1498921650/adminhtml/Magento/backend/en_US/extjs/resources/css/ext-all.cssBut this subdir “version1498921650” does not even exist!
Hi,
Please try to chmod 777 for var and pub folder. magento 2.1.6 or later use htaccess from pub/static folder to create virtual path so you dont see version1498921650 folder.
Best regards
Hi,
Please try to chmod 777 for var and pub folder. magento 2.1.6 or later use htaccess from pub/static folder to create virtual path so you dont see version1498921650 folder.
Best regards
Hello, there is a problem with the front end editor, our whole home page have vanished, how to fix this problem?
Hi,
Thanks for your feedback, we have fixed for you but it is not an error of the frontend builder, you have disabled the homepage builder to use the homepage as a cms page, only I just enabled it again. Our developer also has replied you, please check your inbox.
Best regards
Thanks much, for your fast response!!
Hi,
I noticed that images on product detail page on mobile are hard to use. The main image won’t accept swipe (because it zooms), so I am unable to scroll the page up or down swiping this area. Getting next, prev images with swiping left or right on main image is also impossible for this reason. Most of the time the thumbnails need to be tapped 2 times to change image.
Any chance to fix it? Or at least an option to disable zoom?
Hi,
Thank for your noticed, we will fix this issue and update in next versions.
Best regards
Hello Team Interested on your theme, would like to know do you have the following features? 1. Images auto optimization – Image aspect ration such that on zooming automatically optimizes and do not show any blur images. 2. Social Login 3. Auto Sale products displayed under separate category? 4. Instant search auto complete 5. Sale countdown timer on category page view? 6. Fast loading theme – well optimized?
Also, would like to know if you have any plan to launch any fashion theme upcoming, let me know ETA. Will you keep updating this theme with new features such that we dont have to buy any of your new future theme for the features.
Hi,
Thank for your interested in our theme. For your question:
Our theme have not yet functions that you mention, just have social login for magento 1.
For fast loading theme, please check: https://gtmetrix.com/reports/magesolution.com/dFZt8xuN
Best regards
Is there possibilities to bring those features?
Yeah, we will update these features soon.
Regards,
Arrowhitech
That’s sounds good Kindly bring the above mentioned features that will make awesome theme pack and I will proceed for purchase, hoping you will release it very soon of coming version update.
Thank you 
. We will update soon
Hello, we are having an issue with some code showing up on page header, how to fix this? please see screenshot we send to your email, thank you
Fixed, please check.
Thanks much for your fast response, all fixed!!
If you happy with our theme and support, please rate 5 star for our theme. Thanks.
We have send email, thank you
Hi, Awesome work, I am looking forward to buy this theme, before that I need to clarify below thing
- If I need to install Magento with sample data or you will provide sample data with theme ?
Hi, thank you very much for your question. We will provide sample data for you. Please send email to us: themeforest@arrowhitech.com after you buy and we will reply to you.
Best regards,
Arrowhitech
Hi, I have installed this theme and I tried front-end page builder but unfortunately page builder is not working.
Its keep loading and its throwing the error “There has been an error processing your request”
Could you please solve this ?
Thanks
Hi,
Please provide your site information (ftp access details, admin account) to our email (themeforest@arrowhitech.com) with your issue comment. Our developer will check and fix for you.
Best regards
Thank you! I have sent all details to themeforest@arrowhitech.com
Hi, We have fixed the issue for you, please check.
Sorry, still I am getting the same error.
- When I try to add new section I am getting error page. - Not able to delete the section, it keeps loading. - Not able to add Promo Banner block. - javascript error in alert box. So many…
Please check and fix this.
Thanks
Fixed, please check again.
Hi can support this theme RTL ?
Hi,
Currently, our theme not support for RTL layout, we will update it in next time.
Best regards
Hi, we have updated new version for support RTL layout, please check here: http://claue.magesolution.com/stores/store/switch/?___store=sa
