Who do I reach out to regarding customisation of the theme? My support is expired but I will rather like to pay for navigation menu customisation on desktop and mobile view. Thanks

Working with the last version of the theme 2.1.9 and MG 2.4.4 PHP 8.1 is a nightmare. We have currently logged mitliple errors in the tickets which are not being answered for days. Can you tell US when an updated version of the theme which fuly supports MG 2.4.4 and PHP 8.1 will be released?

Could you please check my Ticket and reply accordingly. Your theme still not compatible with 2.4.5 its has so many bugs.

Im installing this theme on localhost again, but it tells me I need to activate it. I put the purchase code but because I have it activate in one domain it doesn’t let me. How can I have it working on dev environment in localhost as well as in a public URL?

hello, when is support for magento 2.4.5 is expected?

Does the Claue theme also support ElasticSuite Premium? We are considering getting it.

hi, I need to show 2 product per row on mobile for sale products and other category products. Is possible to show also 1,5 products or 2,5 products? I remember seeing a CSS code on another post here, but couldn’t find it. Thanks

Hi, how to show mobile tabs menu on mobile bottom? https://claue.arrowtheme.com/si

Hello Folks! we have a website on international fingerprinting services and we want to migrate our website to Claue theme. Is it a good option to migrate on this one. I need your honest feedback. Our Website: https://globeia.ca/international-fingerprinting/

Hi! Claue have the option to add comments (customer specifications for item) for items in the item detail or in the checkout? for each item?

PHP 8.1 is not working on Magento 2.4.4 with MGS Claue theme. How can I make this work?

But the support, why not responding? I opened 4 tickets unresponsive for two weeks

Hi,

How we can add Image Popup to your theme? Can you please suggest.

Regards,

Another support ticket left unanswered for days. A crucial one as well. We need to know where to check which license is assigned to which domain at the moment and have a possibility to use the same license for a test domain where we can work on the sites MG upgrades.

I put in a ticket 4 days ago and it’s still unread. Can someone get back to me please?

Hi AHT, I would like to suggest solutions and report some issues:

1. Error on magento 2.4.4: Deprecated: Optional parameter $perrow declared before required parameter $nb_item is implicitly treated as a required parameter in app/code/MGS/ThemeSettings/Helper/Config.php on line 1485

Solution: Change: public function getClearClass($perrow = null, $nb_item) To: public function getClearClass($perrow, $nb_item)

2. Issue: when updating product qty at checkout, it throws an error: “Something went wrong with your request. Please try again later.”

Solution: In file app/code/MGS/OSCheckout/Helper/Item.php, remove code from line 149 to 183 because blocks do not exist: mpOSCheckout.product.options, mpOSCheckout.configurable.options, mpOSCheckout.bundle.options, mpOSCheckout.downloadable.options, mpOSCheckout.giftcard.options and MGS_OSCheckout::product/view/type/options/giftcard.phtml is does not exists too. So, you should remove related methods as they are redundant.

3. Issue: Assume the customer has at least 2 addresses that do not have region saved in the address book. When the customer selects another shipping address, the page throws an error: “Something went wrong with your request. Please try again later.”

Solution: In file app/code/MGS/OSCheckout/Plugin/Checkout/ShippingMethodManagement.php Remove code in lines 124, 125: EstimateAddressInterface::KEY_REGION_ID => $address->getRegionId(), EstimateAddressInterface::KEY_REGION => $address->getRegion() And add the below code in line 126 if ($address->getRegionId()) { $addressData[EstimateAddressInterface::KEY_REGION_ID] = $address->getRegionId(); $addressData[EstimateAddressInterface::KEY_REGION] = $address->getRegion(); }

4. In an update recently, you’ve removed `include_in_menu` from `addAttributeToFilter` in app/code/MGS/Mmegamenu/Block/Abstractmenu.php, method getSubCategoryAccepp. That caused the issue: Category “Include in Menu” feature does not work in the MGS Mega menu module, detail was discussed here https://themeforest.net/comments/28177041

And this method is not optimized, you can see, that if `$subCatExist` is empty, we shouldn’t run `in_array` function anymore. So, the optimized code for this method is:

public function getSubCategoryAccepp($categoryId, $item) { $subCatId = array(); if ($item->getSubCategoryIds() !=’‘) { $subCatExist = explode(’,’, $item->getSubCategoryIds());

$category = $this->getModel('Magento\Catalog\Model\Category')->load($categoryId);
}

$children = $category->getChildrenCategories()->addAttributeToFilter('include_in_menu', 1);
    $childrenCount = count($children);
}
return $subCatId;

$subCatId = array();
if ($childrenCount > 0) {
    foreach ($children as $child) {
        if (in_array($child->getId(), $subCatExist)) {
            $subCatId[] = $child->getId();
        }
    }
}

5. Issue: Ajax cart popup styling is broken when show upsells products, could you check? MGS > Theme Setting > Ajax Cart > Show upsell products

screenshot: https://i.imgur.com/HyccvBe.png

So many issues with the code. Make it really hard with upgrading MG from 2.3.4 to 2.4.4. What’s the best procedure?

Site fully working on MG 2.3.4-p2 on PHP 7.4, all extensions updated.

Switching to PHP 8.1 there is no way of updateding MG to 2.4.4 wih lots of ” Deprecated Functionality” errors. Tried to apply MG 2.4.4+ patch but still getting the following:

“Deprecated Functionality: Optional parameter $perrow declared before required parameter $nb_item is implicitly treated as a required parameter in /app/code/MGS/ThemeSettings/Helper/Config.php on line 148”

What’s the suggested procedure of upgrading? It’s so frustrating.

Kind Regards,

Tom

@ArrowHiTech, when adding a new category, it is visible on category landing page, but it does not show up in the navigation submenu. Also when I flush the menu. This problem occurs with new categories. Any idea why it does not show up?

Hi, how to do the search, return the products in order of posting in the module /so_searchpro.