22 comments found.
Hello, excuse my English, it is not good. At the time of booking you can add several payment methods or only book with the data shown in the demo?
Hello there, you may enable all the payment gateways at once and allow your guests to select the one that suits them the most. The following payment gateways are available by default: PayPal, Stripe, 2Checkout, Beanstream, Braintree and Direct Bank Transfer.
Another doubt, is there a way to make the services longer for a month, so can use it as a monthly subscription? Thanks in advance
Subscriptions/recurring services are not available in the plugin at the moment, however we might consider implementing such an option in future
Hi there just a quick presales question. Can i make only users with a membership ( and registered) are the only ones to make an appointment? And is there a way to add the login/register fields on some part of the appointment process? Thanks in advance. Is really amazing the theme and the plugin.
Hi there, there is currently no option for users registration in the plugin, unfortunately. As an option you may create password-protected page with the appointment form, which can be accessed by registered users only
Hello there, We are delighted to let you know that we have just released the Appointment Booking plugin update v. 1.18.0 with the user area for customers functionality added to the plugin. Do not hesitate to get the latest plugin version to have this feature
Hello, a quick question about the theme before buying it
how is the appointment are being managed in the control panel, is there a screen for reviewing the appointment or it is just a contact from and that is it?
Also can i edit the fields in the form may add or remove?
Please provide screenshots so i can get better understanding about it
Thank you
Hello there, there is a separate interface in the dashboard with a list of all the appointments, as well as the calendar view for easier appointments review. As for the form fields, there is currently no option to edit/add more fields in the form, unfortunately. You may register your personal free demo of the plugin and test it out at: https://appointment.getmotopress.com/
Please, I bought your theme, the appointment form does not work, I tried everything, can you help me or I have to ask for a refund
Hi, We will do our best to help you sort this out. Please email us or submit a ticket to our support team. Please specify the ticket ID if you have already submitted a request. Thanks
I installed the Theme, but I can not see “Services” Post Type in my backend. How to enable it so I can edit the Services? Also How can I Change fonts/Typography?
Hello there, I would kindly ask that you submit a request to our Help Desk at: support@motopress.zendesk.com, so we take a closer look at the issue. As for fonts/typography, it is mostly edited via CSS, so it depends on the elements you would like to edit. Feel free to ask this as well in your request in the Help Desk
I have posted on the support website but honestly its very disappointing to pay 79$ for a Theme in which I can customize almost nothing except change the content. I have already bought another Template and not using this one anymore.
As I can see the ticket has been addressed by our technical specialists. Kindly check the latest reply to the ticket
Hi, thank you for such beautiful theme, I just purchased it and it took me 6 minute to instal it just like your demo. One question only please, I would like to change “Location” to something else, how to do that? thanks
It is possible to set the name of the label for Location while adding/editing an Appointment Form block (widget).
Otherwise, you may edit translations of the plugin to change the default texts, labels, etc.
pre-sale Q: do you have a screenshot or a link to the admin dashboard to manage bookings?. thanks
Thanks for your question and for the purchase. Actually, the functionality of the plugin can be tested on our free trial demo https://appointment.getmotopress.com/
How to update Appointment Booking to latest version?Thanks
Thanks for contacting us. The updates of the inbuilt plugin depend on theme updates. Our developers have planned to update the plugin in the theme soon.
Thanks. Do you have an ETA or when it is expected? I am afraid I am against using old plugin version, so not sure if I can continue in such environment.
The plugin is valid and works correctly with the latest WordPress versions. Unfortunately, we can not know the exact date when the theme update is released.
I understand, but is really bad practice, and I can not sell such website with old plugin version.
Can you please check and at least give me approx. ETA? Thanks
Or can you provide me latest version of plugin separately and I will install it manually?
This will not be a solution since there will be new notification after another release. Our developers will prepare and put a special version of the plugin that will not display the notice about new version.
Otherwise, it is possible to purchase Appointment Booking plugin license on our website to get automated updates once they are released.
I am not interested in such semi-solution sorry.
I have another question, because this feature I can’t check on the demo site. We have two types of categories (1:1 Coaching and Group Coaching). In 1:1 Coaching slots for reservation should be inaccessible after purchasing the client to other users. In the case of Group Coaching, slots should be available after each purchase to all users except the one who made the booking. Is this how it works now?
You may create a schedule where the coach is available for 2 hours (for example) and the service of 1 :1 coaching is provided within that time. Once the service is booked, other people will not be able to book the same service again. As for group coaching, f the service is booked by one person, other people will also be not able to book the same service for the same period of time
Right, using schedule to separate two types of coaching is good solution. However you must admit that the group coaching is the same as 1 :1 Coaching option. Tell me is there a chance to add an option to schedule, which in the same period of time service will be able to purchase by couple users. It would be awesome and it’s really needed for “group coaching”.
Group bookings by couple of clients are not supported at this time. An appointment for a group can be made only by one person who submits a reservation.
Hello. I’m wondering is it possible to create meetings in virtual rooms (location) with google meet connection. After purchasing the service, the customer receives an e-mail notification about the event with a link to join the meeting via google meet. Tell me how can I do that using your theme. Best Regards.
Hello there! Currently there is no option to send confirmation emails associated with specific location, regardless of the service/location the same content is sent to your Customers in confirmation email. So in case the Google Meeting link is included in the confirmation email, it will be the same link regardless of the booked service or location
Ok. So how implement dynamic google meeting link into confirmation email ?
Unfortunately, there is currently no such option in the Appointment Booking plugin. We will consider this feature for future plugin releases though
I have 2 issue and I have submitted query (47605) but not getting any response. Need Urgent Support !!!!!
Hi, we made a reply to you yesterday.
I have some findings on the theme that I requested on the follow up support ticket. Can you please check and reply me on urgent basis?
Our agent has replied to you. Feel free to contact us if you have any further questions.
I would like to know what is the status on the home page logo change?
Still no reply on that.
Without it I am unable to open my site. It is almost 12 days passed. Also I am unable to get update for the booking plugin automatically. why I have to manually request for the plugin update from your side?
If this is the case then after 6 month of free support will you continue provide me the plugin update when I request for it?
Please let me know an update.
Hello Samsul! The issue with the logo has just been resolved, kindly check out your request in our Help Desk. You may get the plugin updates in your dashboard using the following plugin for the marketplace: https://envato.com/market-plugin/
Dear Team,
I have downloaded the enoveto marketplace plugin and connect with the site but the main problem still remain which is booking plugin auto update. Which still not updating.
https://prnt.sc/g_R7-h092DJR https://prnt.sc/bLIzBdTDTCvmPlease check the screenshot amd let me know an update.
Hi, thanks for your question and accept our apologies for misunderstanding. The plugin that is built into the theme is updated with the new release of the theme. Since there is no update of the theme the plugin can not be updated yet so you may ignore that notice. Thank you for understanding.
Great Work,Congratulations GLWS 
Congratulations! Nice Work, GLWS
This is actually a great theme, finally a unique one that doesn’t suck. Wil be saving this and buying in future for sure, if the price goes down. Isnt 79 a bit steep?
Great design! GLWS!
Great work! Good luck with sales!
Hey there – this is really nice – I’m wondering if:
1. Each service provider could have their own payment provider (e.g. – let’s say, 10 different “therapists” with different paypal/stripe accounts)
and
2. If each respective provider would have their own back end access to manage their account (e.g. – payments/appointments/cancellations, etc)
Essentially, I’m wondering if the appointment plugin allows us to build a true service marketplace – but without an admin payout being required for bookings on an individual level.
Beautiful theme design, too! Thanks
Thanks for your warm feedback and for your questions.
1. No, the employees does not have any ability to configure payment gateways or account individually for now.
2. Yes, each employee has individual access to the dashboard and they are able view the payment, bookings and manage the schedules.
Do not hesitate to put any further questions.
Great WP Theme with functionalities. Any chance to have access to backend /demo, please? For users, can they log in own accounts and view the scheduled appointments? Thanks and GLWS!!
You may create a demo with the backend access at appointment.getmotopress.com
Good luck!
