1243 comments found.
Could you please check those tickets in your support system? We understand you guys are busy, but it has been 5 days and no answer. We have people relying on our website as well. Thank you for your understanding
Hi, sorry for delay in replying. we have replied on some of your tickets. Pls note: At the moment we cannot load your wp login screen, we get this error you have mentioned. I cannot say what is happening because I don’t know which modifications yoou did.
Hi – can you please provide instructions for setting up mega menu? what plugin or what are the instructions? this is major functionality that is missing from an otherwise excellent theme. thanks.
Hi, thanx for requesting. Unfortunately we do not have a mega menu option in Codeus (we have it in our other theme, Scalia). Can you try some plugins like https://de.wordpress.org/plugins/megamenu/ and https://de.wordpress.org/plugins/wr-megamenu/ ? We diodn’t test it on Codeus, but actually it should work
Hello – how to reduce the line height for styled bullet lists? for example i have styled list but there is too much space between lines. they are like 1.5x the space. I want them to be no line spacing for bulleted lists.
i did:
.list ul li + li { margin-top: 0.0em; }
Hi, thanx for letting us know, sorry for this delay
Hello, could you please review my support ticket? #1569 Thank you
Hi, sure, will be done
Pre-sales question: is this theme compatible with The Events Calendar Pro? Thanks.
Hi, we personally didnt make any styles for that plugin and didnt test it, however other users said everything should be fine with that plugin
Hi, Are you able to sort or show the portfolio by the date or the latest upload above? I dont see this in your documentation.
Hi, it is not included as separate option, but we can show you how to make it in 2 min. If you have already purchased Codeus pls just submit this request at http://support.codex-themes.com/ Thanx
Hi there,
I have a huge problem with the home constructor.
I choose the template page with sidebar (no matter if left or right) and want to display it on my homepage. The space for the sidebar appears but there is no content.
On the site itself it is all displayed.
Firefox source code for the site-sidebar:
<div id="sidebar" class="sidebar"> <section id="text-2" class="widget widget_text"> <div class="textwidget">Email: info@tjp-nrw.de</div> </section> </div><!-- #sidebar -->
Firefox source code for the homepage:
<div class="sidebar"> <section id="text-2" class="widget widget_text"> <div class="textwidget"> </div> </section> </div>
It’s the same problem with other widgets or the default sidebar and enabled/disabled lazy loading
CodeusVersion: 3.3.0.1 WP 4.4.2 PHP 5.6
However, the second codebox is not showing the closing div-tag after “textwidget”
I put it in the next line, now it is visible.
Hi, would you be so kind to submit this ticket at support.codex-themes.com ?
Made a ticket on February 5, 2016 20:22. #1460
We have replied
I have posted admin access in replies 2 days ago #1460
I have replaced …/plugins/wp-page-widget/wp-page-widgets.php with an older version. Now it is working. I hope I get no trouble with this solution until the next update…
Sorry for delay, we have replied
Thank you very much for your customer-oriented and great support.
You are vey welcome! pls do not hesitate to rate us here on themeforest, it would be very appreciated!
I’m still waiting your answer since January, 26 (8 days ago) Ticket #1364
Hi, big sorry for delay, maybe my collegues have overseen your request. We will reply asap!
Hi Team,
Still there is some issue. I have replied to this ticket No: 1363.
Please suggest how to make it done.
Thanks, Kishore
Hi Kishore, we will check it asap
Hi, we have replied
Hi, sorry for small delay, can you pls contact our support team at support.codex-themes.com, i suppose it is a slug problem
Submitted a ticket but got no reply thus far 
Hi, pls apologize this delay, can you pls provide your ticket number?
1387
Hi, the ticket number is 1387
we have replied
Your Codeus Theme is beautiful and I’d be interested in purchasing. In the past (with other themes that use Visual Composer), the theme author generally does not provide updates when Visual Composer is updated. What’s the point of having Visual Composer bundled if it cannot be updated? If I purchase your theme, will Visual Composer continue to be updated by you? Thank you for your reply.
Hi, yes, absolutely. Our visual composer is not modifoed and customised for this theme only, it is integrated as standalone plugin with all updates
Hi ! Sorry for my english ! When i want install slider demo (LayerSlider_Light) i dont have blue balls (planets ?), why ? :’(
Hi, would you be so kind to contact our support at http://support.codex-themes.com/ – my collegues will assisst you, Thanx
HI there, for SEO we need a PAGE TITLE setup for the ‘homepage’. So enabled Home Constructor, set a page for the homepage o show up. This page has an entered Page Title. Now it shows up aligned right, at the homepage. Which we dont want to show. How can we hide it? You can have a look at huur4g.nl
Hi, can you pls post your request at http://support.codex-themes.com/ ? Thanx
Hi There.
Just wondering if you are getting my support requests. My ticket id is 1261.
Thanks.
Hi, sorry for delay, I will check it and my support collegues will reply asap
Hi! How to edit contact form after main text in contact page? http://codex-themes.com/codeus/pages-and-blog/contact/ Thanks!
Hi, would you be so kind to contact our support at http://support.codex-themes.com/ Thanx
as arabic language is written from right to left so the whole theme design will be changed from right to left (logo ,....)
- so does it accept that , if so please provide me an example for this
- also i want to ask about explorer 8 compatibility , there is a problem with it within my IE 8
- if i want to setup this theme on two wordpress setup on my site(one for arabic lang and the other in english for its translation) does the licence provide me with that
waiting for your reply thanks
Hi, thanx for requesting 1. yes, the theme supports rtl. however at the moment we cannot provide you any sample for that 2. pls provide us some screenshots, where exactly do you have issues with ie8? 3. in this case you will need two single licences (you need to purchase the theme twice)
Hi, does your theme compatible with wordpress 4.4? I would want update the wp version but i see that your theme has not been update. Let me know
thanks
Hi, sorry for delay because of small vacations. Yes, codeus is fully compatible with 4.4. In case of any issues pls be so kind to contact our support at http://support.codex-themes.com/
Hello, I have a ticket I created on Friday can you please reply Ticket id is #1107. Thanks in advance
replied, we would need your access infos
Ok just sent it over. Let me know if you have any questions!
Pls check our reply
Thanks allot for your help it looks perfect!
You are welcome!
Hello, I have two tickets in que, one since friday and one since saturday. can you please reply cuz we’re a bit on a due project. Thank you in advance
Ho, sorry for delay and any inconveniences. Can you pls provide your ticket numbers and we will check it asap? Thanx
Ticket id : 1110 and ticked id: 1103 @CodexThemes AUTHOR
Pls check, we have replied
Hi! I want a simple fullwidth header on my homepage, just a background image with some text and buttons like this http://prntscr.com/9f3p9s.
How can I achieve it? Setting the background image from a row never touches the right and left borders. I already installed some plugins but they didn’t work. Reading your comments I only found premium plugins. Would you tell me a free plugin to achieve it? Or any custom code.
Thanks in advance
Hi, can you pls submit this ticket a tsupport.codex-themes.com or, in case you have already done this, provide me your ticket number? Thanx
I’ll do it right now. Thanks!
You are welcome!
The ticket number is 1105. Cheers!
We have replied