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Hello, The theme doesnt work. how can i get this refunded?

I have been using your theme ‘Cutting Edge’ for many years, I really like it, my website recently upgraded automatically WordPress to the latest version and since the upgrade, the page builder has stopped working, I installed the classic WordPress plugin and the page builder works fine on the homepage but I’m trying to create a new additional page but it keeps giving me an error when I try to build a page using the page builder. I desperately need your help. Can you help me fix this problem?

Thanks in advance

Hello, your demopage doesn’t work properly anymore.

please update the theme – looking forward to it!

wp bekry plugin not working on demmo

Hello, will this theme function with Wordpress 5 or be soon available for Wordpress 5?

Hello Today ik was help super all the broken things are fix. And i wil buy more from u with support iam happy.

Dec 17 at 6:18 PM

Hi when i install the theme, I only see the blog page and not the whole theme as advertise on the site.

Hi, when I try to open the accordion there is nothing. That could be happening

Theme does not work, won’t update and when I install the new version it breaks the site. I have no customizations done, google map marker doesn’t work and now I can’t load images either. Advice?

Hello,

I bought your version 3.0 and updated my version 1.4 and, the slider and some content disapeared. The Spyropress Builder still doesn’t work either.

I have read your slider documentation and it give the way to create a slider by “Clicking on the Sliders sidebar item in your admin section”. I dont have a Slider sidebar item in my admin section..

Thanks in advance for your quick reply.

Hi

I just tried to install your brand new version 3.0 of Cutting Edge and there is a problem with the Demo Content installation..

it doesnt look anything like the demo you have on show and all the links are dead after installation… Installing demo content is usually straight forward,

Why is this happening? Soon as I click the demo installer button it says sucessfully installed demo after around 3 seconds then when i look at the home page it looks nothing like the demo you have and all links are broken

Hello,

I would like to know when you expect to release the version 3.0.

Thanks in advance

Cannot find option to upload logo from General Settings tab.

I tried using the support tab but never received a response. I was trying to import the demo content using the SpyroPress>Theme Options, as directed by the FAQ. Whenever I hit “Import content” it would throw a 403 error, saying I didn’t have access/permissions to admin.php.

I wasn’t able to find anything about this, so I sent SpyroPress a support request through Themeforest. Since I got no word back from them (SpyroPress is losing points on the product support!), I got in touch with my hosting support and found that the mod_security apache plugin was throwing a false positive for an SQL injection attack, and that’s what was blocking me from the import. They requested my IP (from which I was originating the command) to make sure it was me, and made an exception so I could complete the command.

So, if you’re having similar trouble importing the demo content, ask your host support to create an exception for you.

Gallery Blog Entries:

I am very surprised to find that you cannot edit the gallery once it is created.. IE If I want to remove an image from the gallery this is not possible unless I delete the image permanently – which would delete the image everywhere so of course this is not practical.

I can add extras only by uploading new files from the computer – I cannot add new images from the library into the current gallery – nor can I re-oreder gallery items . ad i can;t even delete the gallery altogether to start again.

PLEASE NOTE – I am specifically talking about Gallery BLOG items

I can’t see how I am missing something in trying to do this as i use WPRESS a lot – and I have tried every combination of trying to edit the existing gallery and it just can’t be done.

Galleries….

When CUTTING EDGE theme activated – in the WordPress Dashboard – there is a setting for “Galleries” – and within this there is “Gallery Categories” .. BUT – what is it for?? I create the gallery and the gallery categories but there is no way to put images into it.

Your documentation doesn’t explain this anywhere.

I know it is not a plugin, as i disabled my entire plugins folder temporarily and it was still there.

Please explain.

Many thanks,

Are the colors in this theme customizable in the builder section or does is require css changes?

Hello,

I installed the theme and imported the demo content but the hompage doesn’t have any photos although there are photos in the media folder. What can I do ?

Thanks,