Hello this is my problem when I try to implement sentence on the slide and it does not work, there’s a phrase that comes and when I slide but the other does not work at all, thank you your help

Hi I was planning to purchase some time ago but was following the comments, especially vshafiq’s. However based on his final comments after his frustrations I will purchase it and keep my fingers crossed. Regards

was seriously looking to buy this theme but very poor author help as put me right off

When will authors learn that if they take out money they have to provide the service to back up their products

was about to buy, but with support like that I am looking for another theme. Such a pity.

The website i create is down, i get this error:

Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 27063 bytes) in /home/vb5150/public_html/web/wp-includes/functions.php on line 252

Can you explain this to me? You have a really lack of service, your work is really good but you need to imprive the help service…

Thanks

why not post the answers to these questions because i am having same problems as vaderetro??? please help…. please

And so it goes. For myself, over 4 days have gone by with no answer to forum posts for support, emails sent, NOTHING….

So of course, it’s New Years Eve and there’s not a hope in hell for an answer anytime soon.

Terrible…SMH at myself for not heeding the warnings in the comments!

So this site breaks upon update and looses the entire information on the pages section. Everything lost.. cheers pal

Dear Fellow Themeforesters!

Just so that you all know, I have been very critical of SpyroPress. This was a result of lack of support I received after having purchased the theme.

Let me make one thing clear. The theme itself is beautiful and a quality product. The questions I had were more ‘how to’ rather than actual bugs with the code. Having said that I reached out to the developer via Skype and then direct phone conversation that lasted approximately 1 hour.

They are actively working to better manage the flow of questions/tickets and hence the introduction of Zen Desk. Also in the works is recruitment for a dedicated customer service staff to further expedite responsiveness to all our questions. They are also, from what I understand, working on some exciting new themes.

I strongly encourage anyone thinking of buying this theme to buy, if you have questions send them an email to support@spyropress.com

Bottom line is the developer(s) is overwhelmed by the response to his themes. After my conversation with them, I believe they are genuine and are a good company to buy a theme from.

I just gave them 5 stars.

I am facing problem, Plz help me

i am moving my site from test site to main directory. - new directory verify the theme again. - Page build in Spyropress Builder, show nothing(Blank) in new directory.

You can Help.

thank you so much

Hello im planning to buy this theme but: Does the gallery has a limit or it can handel like 100 images or more? Is it translation ready? Thank you.

I demand a new activation code because I am uploading from localhost to remote server and the purchase code that you gave me is not valid for this. If you think that I will pay another $40 for something that you should have already provided, you are mistaken. I expect you to at least be decent enough to give me the code so that I can use the theme that I PAID for! For thoese who are tempted, I tell you this, do not buy this theme, all you will get is problems with no( I repeat, NO) support at all! No one was decent enough to respond to my emails, questions in the forums, nothing…silence… So, stay away from Spyropress themes for your own good.

I would strongly advise people to avoid using this theme, the support for ANY questions is absolutely appalling. Their dedicated support forum has live threads with people who are desperate for help and there is not a single reply to their questions.

DO NOT PURCHASE.

Has anyone been sent the Child theme for this theme? I will appreciate if you are willing to share urgently as I don’t know how long it will take to get the author to respond based on the trend here on this thread. BTW – I have a full license for the theme.

Thanks

Hi, Great work. one of the best one out there. im just about to buy it but i have a small question about RTL orientation. since its parallax, and assuming i want to migrate the theme, beside the usual tasks of changing the css files and the .po &.mo files. is there anything special regarding the migration i should pay attention to? i will hate to mass up the layout….

thnx shlomi

Yikes I really want to buy this theme BUT I see the support sucks in a major way. Very disappointing for an Envato author. We thrive on great support here because our businesses survive on the work we produce. If our themes have issues, our work has issues and in turn our clients have issues. Better get this right. We need a great barber/salon theme but we don’t need a theme with bugs and sorry a$$ support!

Hello, I have sent an email asking for a new activation code so that I can use it in the remote server (hosting) since I work in localserver. For the above reason I have also informed you of my purchase code but as many other people here and in the forum, I was totaly ignored by you. It is not the first time that I buy a theme from Themeforest, but it is the first time that I have received suport service of such bad quality! I explain: unanswered questions here, unanswered emails, unanswered questions in the theme´s forum.

In the end me and some other of your clients are trying to help each other, having deadlines to catch for our own clients, and that I do not see as a normal situation.

I have paid for this theme and I believe there should be some decent suport service from your part.

You should realize that your actitude is totaly unprofessional and you are already building a bad profile in the comunity of web designers as SpyroPress.

I hope that this time I will not be ignored and that you will provide me with the code for the theme that I have already paid you. Also, you should know that I will notify Themeforest for all the above mentioned.

Dear SpyroPress

Maybe I was not clear in my last few posts. When I said PLEASE RESPOND, I did not mean avoid answering my questions and instead play avoidance tactics by giving me a Skype ID to contact you on, and yet for 3+ days you do not even accept my invite.

If this was me and I was trying to build a business and a loyal following which I know you are! you have to take care of your customers first and in a timely manner. So please do what is necessary and communicate with me to get the questions/issues I have with your template resolved.

Just remember you could be the greatest designer in the world but if you customer service skills ‘suck’ it will get you nowhere.

So here goes again:

1. In the contact module, by default it has the word ‘au’ pre typed. So when I overwrite with my email and save. Then when I view the contact form I see my email but I also see the word ‘au’ appended. Can’t seem to figure out how to get rid of ‘au’. Seems like it is hard coded somewhere. So for example. If I enter email bob.doe@world.com then on the contact form I get bob.doe@world.comau

2. I know there is a CSS file included however it is very brief. Where do I find the CSS to change my fonts etc?

3. I created a simple site using your template that has a blog page. When viewing the site on an iPhone, and navigating to the blog page, the website does not show the blog page. It’s as if the menu option has not been selected. Please advise.

Please advise.

Do you guys provide your clients with tutorials of how to use this theme? I had bought several themes from Them forest and this is the only one who does not provide there costumer with tutorials of how to use it. If you have instruction of how to use it, please let me know.

vshafic if you add me on Skype I will try to help you with some of the issues you got. My Skype is: the-kashish