Web Themes & Templates

Discussion on Diamond - Photography Portfolio

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372 comments found.

Is your theme compatible with WordPress 5.0 (and its Gutenberg editor)? And with WooCommerce 3.5.1 and higher?

Hi there! Yes, it is.

If I remember correctly there was a support forum? Does it no longer exist?

If the google fonts do not work on your website it does not mean that there is an issue with the theme

Still doesn’t answer any of my question. Obviously you are not interested in business. No need to reply.

You have to read Themeforest support terms for more information.

Got this message after updatet Wordpress to 5.0The following plugin needs to be updated to its latest version to ensure maximum compatibility with this theme: GT3 Page Builder (For Diamond Theme Only).

but can´t find any new update for the theme

Hi there! Please provide your site credentials and we will check it. You can send them via our ticket system https://gt3.zendesk.com/hc/en-us/requests/new

i purchase theme and im very happy with all options, but i have one problem, desktop version works fine but in mobile is bad very bad, need to install anything or why is not displaying like desktop?

Hello! TF stats shows that you haven’t purchased this item

okay i installed for free? can i use mobile version?

Maybe you’ve used another account

Is it possibile to use Slider revolution with this theme? I am trying but I can’t make the side menu to’ show like in the other pages

Hi there! Please provide your site credentials and we will help you. You can use this form https://gt3.zendesk.com/hc/en-us/requests/new

Hello there! I’m having trouble exporting the theme demo.. It loads but doesn’t execute.. Can you help me? http://vistetrasognate.it/

Hi there! Please send your site credentials and we will check it https://gt3.zendesk.com/hc/en-us/requests/new?mobile_site=true

Questions before buying: 1. Can the theme use the video embed code from https://www.jwplayer.com/? 2. Can the theme use videos saved on my server? 3. Can I use this topic in the main domain (domain.com) and subdomain (sub.domain.com)?

Hi there!. 1. Please share an embed code and we will do a test. 2. You can use Youtube and Vimeo for the galleries. In the content you can use self-hosted video. 3. You can use the theme for a single project/domain only.

i send support ticket you 2 days ago, When will you be interested?

’’Your request (28043) has been received and is being reviewed by our support staff.’‘

Hi there! We are overwhelmed with the huge number of support requests at the moment. We will get back to you shortly.

Hello, I have just updated the Theme and WordPress version but now i see that it displays very strangely the title of the page on my clients homepage. See https://www.andreibranea.ro/ – there is the Gallery Ribbon model and at the top of the page it displays ”ACASA” – the title of the page. How can i remove that? Thank you kindly

Hello! Please submit all your support inquiries via a ticket system.

I face lots of bug and issue with this theme. Support team please help me.

Hello! Please submit a support request and our team will assist you

I purchased but how do you upload to wordpress? Do you have a tutorial video?

Please submit a support request and our team will assist you

Can you post a link for a support ticket please?

Muy buenas quiero comprar este tema, pero aún no tengo Conrtratado el dominio, puedo usarlar sin dominio, ya que wordpress lo tengo en ordenador local en mi casa?

You can use one license for one domain/website only. If you want to use it on another domain/website you have to purchase an extra license. Please read the standard license terms

it is understood. my last question is. If you have this same form or a similar one that also has woocomerce. I have read that you can buy additional woocomerce, but before buying I want to know the full price with woocomerce or recommend a similar template that already has it. Thank you very much.

You can consider Oni or Johnblack themes which come with WooCommerce support.


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