13518 comments found.
Hello thimpress team I had installed the theme on another site which is down. Now when I try to install the theme on the current project the activation key was hold by the first domain. can you please give me another activation key when you remove that one which is used before
Hi,
Sorry, each license can only be activated on one theme. If you want to install it on another site, you must buy an additional license or delete the license on the old site. please check again.
Thanks.
In PMPro Advances Settings I activated option
“Only members will see restricted posts/pages in searches and archives”
but the restricted course is still visible to everyone on the
All courses page.
I tried using plugin “LearnPress – Paid Membership Pro Integration” and plugin “Paid Memberships Pro – Custom Post Type Add On”, but still the restricted course does not become invisible.
Why does PMPro successfully hide posts/pages but not courses?
How to hide a restricted course from the All courses page?
Hi,
Sorry we don’t have this feature now. Currently, the courses will still be displayed, but only users with a membership level can view details of the courses in that level.
Thanks.
You declared PMPro compatibility. Hiding posts is a key feature of PMPro as opposed to other concepts (roles, passwords…).
Maybe there is some shortcode with options or standalone code snippet for All courses page?
Hi,
Sorry, we are compatible with paid membership, but for membership add-ons, please contact the paid membership plugin. Or if there is a problem with the course, please create a ticket on the forum so we can check for you.
Thanks.
can’t install add-on says invalid purchase code. Please fix. Urgent
Hi,
You have purchased our theme, you can go to Eduma => plugins => add-ons => and activate the add-ons that come with the theme. As for add-ons that are not included with the theme, you must purchase them to use.
Thanks.
50 dollars for an add on is a bit much wouldn’t you agree? Pls kindly offer a decent discount
Hi,
Which add-on do you need? If it is not included in the eduma theme add-on then you need to buy it.
Thanks.
Front-end editor. It’s a bit pricey. I’ve requested for a coupon or discount but no “corresponding” reply
Hi,
Sorry, we currently do not have discounts for add-ons.
Thanks.
Ok
Hi,
Sorry, I just talked to the team again, please contact us here https://www.facebook.com/ThimPress/ to receive a discount for the add-on.
Thanks.
I’ve reached out to them as you requested. No reply
Hi,
Please wait and follow on Facebook, we will handle it for you.
Thanks.
Hi there, i send email to support@thimpress, ‘cause wp bakery needs to be upadte to version 7.7, but as always i can’t do by my side, can you please provide your help! thank you
Hi,
We have updated the plugin, you can update the plugin to the latest version.
Thanks.
Hi thank you but after this update something goes wrong all the pages are cuttued on the left side…something strange happens please help me fixed it. Why all the time with some updates i have tremble when I make site updates
Hi,
You can add CSS https://prnt.sc/gJ5vl10QmFhq to customizes and check again. If not, please create a ticket on the forum so we can check for you.
Thanks.
which as usual I cannot do independently. PLEAE SOLVE IT!!!
Hi,
Sorry, but we have updated the Wp Bakery plugin, please check if the version of the theme is latest? Or create a ticket on this forum https://thimpress.com/forums/forum/learnpress-plugin/ so we can check more carefully for you.
Thanks.
Hi, i opend the ticket. Please help. Thank you
Hi,
We have responded to you on the forum. Please follow the feedback on the forum.
Thanks.
Done!
Hi did you get some news? Please reply!
Hi,
Sorry, we are checking the problem, when it is resolved I will notify you on the forum.
Thanks.
Thank you for solving it! grazie
Hi, we have a problem using WP in Sloveninan languge… we get Javasript/Jquery errors and 404 errors in console… This are 404 error: /wp-content/plugins/school-management/lib/validationEngine/js/languages/jquery.validationEngine-sl.js?ver=6.5.4
/wp-content/plugins/school-management/assets/css/dataTables.min.css?ver=6.5.4
and these are other errors:
Uncaught TypeError: Cannot read properties of null (reading ‘__k’) at U (fullcalendar.min.js?ver=4.1.1:6:8915) at o.handleRenderRequest [as drainedOption] (fullcalendar.min.js?ver=4.1.1:6:164116) at e.drained (fullcalendar.min.js?ver=4.1.1:6:111392) at e.tryDrain (fullcalendar.min.js?ver=4.1.1:6:111119) at e.request (fullcalendar.min.js?ver=4.1.1:6:110583) at t.render (fullcalendar.min.js?ver=4.1.1:6:164829) at HTMLDocument.<anonymous> (admin.php?page=smgt_attendence:638:14)
Uncaught (in promise) Error: A listener indicated an asynchronous response by returning true, but the message channel closed before a response was received
But when I change language to English everything is working fine, but in the school management it doesn’t allow Slovenian characters like čćžđš when I want to add new classes and users…
Can you please check why I’m getting these errors?
Best regards, Peter
Hi,
Please create a ticket on the forum so we can check for you https://thimpress.com/forums/forum
Thanks.
hi there i translate with WPML on categories popup its showing messed up https://ibb.co/yf0XdJn also login popup working but when i click on register its showing only blank white page
Hi,
Please create a new account on thimpress.com. You can read more here: https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/
Then go to the Eduma forum: https://thimpress.com/forums/forum/eduma/ and create your topic. We will check your issue.
Thanks.
Are you planning to add SCORM to the platform in the future since it’s a great feature for the platform as well?
Hi,
Sorry, we currently have no plans to add it.
Thanks.
Hi support, I have a pre-sale question: I need more advanced event functions. Is the plugin “Eventin” or “The Events Calendar ” compatible with your theme? Thank you
Hi,
Currently our theme is fully compatible with WP event manager. If you want to use another plugin you can install it, but if there is a problem please contact the plugin.
Thanks.
This one: https://wp-eventmanager.com/?
Hi,
Currently we do not have events with calender. If you buy our theme you can go to Eduma => plugin => find plugin here https://prnt.sc/2M7baONbQhLd
Thanks.
Thank you. Is the plugin “FooEvents” by Woocommerce campatible? Should be right? Because Eduma works with Woocommerce?
Hi,
We are compatible with WooCommerce only. As for woocommerce add-ons, please contact woocommerce.
Thanks.
Hi there,
I am experiencing some problems with the theme. Below are the specific problems:
Course Detail Page – Buy Now Button: On the Course Detail page, when I click the “Buy Now” button, the page reloads on the first click. Only on the second click does it proceed as expected. Could you please help me resolve this issue?
Payment Gateway Issue with PayPal: I am using the theme’s own plugins and add-ons for Stripe and PayPal for payment processing. While Stripe seems to work fine, the PayPal checkout displays a “Session Expired” notice, despite having live APIs set up. Could you guide me on how to fix this?
Login Issues on Mobile: The login functionality is not working properly on mobile devices most of the time. Users are facing significant difficulty logging in. Could you please provide a solution for this?
Performance Issues on Mobile: The website’s performance on mobile is quite slow, and sometimes the courses do not load at all. Could you assist in optimizing the mobile experience?
Strong Password Suggestion on Registration: Does the theme support strong password suggestions during the registration process? If not, is there a way to enable this feature?
I would appreciate your prompt response and assistance in resolving these issues. Thank you for your support.
Hi,
Please create a new account on thimpress.com. You can read more here: https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/
Then go to the Eduma forum: https://thimpress.com/forums/forum/eduma/ and create your topic. We will check your issue.
Thanks.
I have a huge issue translating the theme using WPML (the recommended translation plugin from you) and no-one answers me just talk to myself!
https://prnt.sc/FRpu15hP9r8J
#980165
Hi,
We have responded to you on the forum, please check again.
Thanks.
ALERT: DO NOT BUY THE EDUMA THEME
IMPORTANT NOTICE
Do not purchase the Eduma theme! It has numerous issues and serious Security Concerns. If you’re planning to sell courses online, this theme can cause significant problems.
Major Issues:
Mobile Site: The mobile version is broken and unusable. Customer Service: They promise fixes but never respond. Support Forum: The support is through a private forum where solutions are hidden, forcing you to keep paying for support.
You can visite their forum, to see what others are saying, but you wont be able to read their replies. They say is for private reasons, but in fact its for others not to see each other pain.
Protect your business and avoid this theme at all costs!
Hi,
Sorry, most customers do not want to reveal their information so we are forced to keep tickets private. And I checked and found that you have not created a ticket on the forum. You can create a ticket on the forum https://thimpress.com/forums/forum/learnpress-plugin/ so we can support you.
Thanks.
I did open a ticket, but it was deleted after I provided some critical feedback. While I may not have an active ticket now, there’s an open issue on your support email that’s been pending for a long time. You acknowledged the problem was on your end and mentioned it would be resolved right away, but then communication stopped entirely.
It’s quite frustrating, if not disappointing, that you respond here daily to maintain your public image while I’ve been waiting almost two weeks for a response and solution through your support email.
If you are resolving the issue by e-mail, theres no need to keep the user on a forum. This forum its only to keep the user paying for long time support, that don´t act on the issue, but instead send confusing documentation.
Also, nothing on the supporting documentation covers the new templates. The supporting documentation for Eduma its long time outdated. Users needs to figure out what is behind Thimpress coding, otherwise their are victims of this forum that has a lot of information that users provide public, but only your responses that could help others users are private. Why, easy, to keep them paying.
I have spent a lot of hours in my project relying that this theme would be stable and secure, and now I cant make the project public beacuse of Thimpress issues.
Hi,
We have responded via email. and your problem is solved. Please keep an eye on your email.
Thanks.
Hi, I’m looking at buying but j just need to see if this is right for me.
So I have developed an online course and it consists of 14 videos which I want to sell for a set figure. I will also need a landing page to collect leads.
Would this be suitable for me?
Hi,
Of course our theme will satisfy your requirements. so you can buy and use it.
Thnaks.
Having trouble activating this theme because it is tied to “localhost” I did this when I was setting up the website earlier. How do I fix this? I need to activate it for my website
Hi,
I have deleted it, you can activate the license on the new site.
Thanks.
Hello,
I noticed a few months ago that after an update, a banner named Eduma Mobile appeared on the pages of my website. I have read the documentation multiple times but cannot find any reference to this banner anywhere.
Please let me know where I can find a reference to this banner so I can remove it.
Can you please check the link below to see how it looks? https://www.academia-financiara.ro/cursuri-academia-financiara/Thank you for your help.
Sincerely, Monica
Hi,
You can go to Appearance => Widget => Sidebar => edit
Thanks.
Hi,
Thank you very much for your help.
Have a nice day!
Monica
Having trouble activating this theme because it’s tied to a old domain I am no longer using. How do I fix this?
Your website also does not allow me to open a ticket and I’m not paying $50 just to change the domain for my license. This wasn’t a issue before but now I have to go through this loophole with you to change my domain. This is causing a massive delay in my work.
Hi,
I have deleted it for you, you can activate the license on the new site. please check again.
Thanks.
Hi, is it compatible with gravity form? Thank you
Hi,
Sorry, currently we are only fully compatible with elementor. Please check again.
Thannks.
Hello, is it possible to download the (new) landing pages in other ways? Unfortunately, the way you have introduced does not work.
I have the latest version of Eduma. I have deactivated the Cashing/protection plugin. Thim Elementor Kit is installed. Thim Core is installed.
And despite all this does not work 
, it seems if it loads… Loading…, Loading… but nothing happens. Thanks for the help!
Hi,
Please create a ticket on the forum so we can check for you.
Thanks.
...Your support period for the Eduma has been expired….
I would still like to be able to use the landing page, you write that it is included in these themes!
Hi,
You can create a ticket on this forum so we can check for you https://thimpress.com/forums/forum/learnpress-plugin/
Thanks
Thanks, friends! All things are working well now!
Hello, the “Gradebook Add-On for LearnPress” plugin needs to be updated to version 4.0.7. We ask for your willingness to update it. Thank You
Hi,
If you buy a theme, you can go to Eduma => Plugin => add-on => update plugin. please check again.
Thanks.
Hi,
We have resolved the problem, you can go to update and check again.
Thanks.
Hello TP,
Can I use the Stripe Add-On plugin on Thimpress with the Thimpress Commision Add-On Plugin vs using Paypal as a payout method to the instructors?
I really don’t want to use Paypal AT ALL if possible.
Thanks, Winners!
Hi,
Sorry, currently we only support Paypal so you can only use Paypal.
Thanks.
Unfortunately, I am very, very dissatisfied with the service It has been almost a month since I requested to fix the problem of overloading the server. I changed three companies because of the problem of the site stopping, and every time they tell me that the site is pulling all the server resources, there is often an error in the code or additions, and unfortunately they do not know how to solve the problem for me.
I would like attention and a radical solution, if you please
This is my website https://www.aact-web.com/
I always get error 503 or slow loading and the site does not open for me
And this is the ticket: Subject: Urgent: Website Suspension Issue
https://thimpress.com/forums/topic/urgent-website-suspension-issue/Hi,
Because the site speed comes from many sides, from the server, from the plugins, we have measured and disabled the plugins. Because there are no measurement tools on the server, it is quite difficult to know the exact cause, but we are still trying to solve your problem. Please follow the feedback on the forum.
Thanks.
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