Hi,

Which demo are you using to check? When purchase our theme, that issue will not be on your site.

Thanks

Hi,

1. So sorry, it is not available.

2. You can use the iframe to show the image in the question.

Thanks

Hi,

Please go to the Eduma forum: https://thimpress.com/forums/forum/eduma/ and create your topic. Our support team will check and then fix that for you.

Thanks

Yes, we did that, your license is reseted.

Hello Please reset again.

Your purchase code is already activated in jamiaalhudaa.uk, Please contact us for using this purchase code on another domain

how can i do this myself ?

Ok, we reset your license. Each license only installs on a domain so you can’t reset it by yourself.

Hi,

Please create a new page -> Edit with the Elementor -> Thim library template -> import the one page to your site. You can view our video here: https://docs.thimpress.com/eduma/edit-with-elementor-page-builder/

Thanks

Thank you so much.

I knew you are going to lie again. You have claimed above that “It has always been like that for a few years now.” It means these addons were in your theme description since few years. Now I am here going to prove that you are lying here again and these addons list was not in your theme description since years.

You have added this screenshot https://prnt.sc/VFD1UGuqTBGP on 27th January, 2024. And I had bought this theme in November 2023.

And here are the proof of your lies. Your theme content on 27th January, 2024 Where Addons list included a very first time – ( https://web.archive.org/web/20240127063500/https://themeforest.net/item/education-wordpress-theme-education-wp/14058034 )

And Addons list was unavailable before 25th January, 2024 – ( https://web.archive.org/web/20240125082136/https://themeforest.net/item/education-wordpress-theme-education-wp/14058034 )

Now everyone can see that you have been fooling people since the beginning. You can manipulate content on envato but you can’t manipulate content that was recorded on archieve.org

Why I am talking about addons? All the 4 addons I have mentioned are shown in your demo of this theme. Assignments and frontend editor both are shown in the demo. And the rest two appears in the backend of the demo. But after purchase we finds that these are not included in the theme and needs to pay extra. You are showing full theme with all functions but delivering incomplete theme.

Frontend Editor and Assignments Addons in the demo: https://prnt.sc/SfHw8UWkhVf7

Question about the Refund: I am looking for an aplogy not a reund. I bought this theme for a client. I had shown your demo to the client and quoted accordingly. After installation I found that there are some addons/ plugins are not included in this theme, though these addons are shown in the demo. “This is a cheap practice” these are my client words for you.

Secondly you have deleted my review. I am posting it again and also going to complain envato about it. I am entitled to submit a review. Everybody can understand that how 4.85 rating is coming from, that you deletes all those reviews in one star.

I’m so sorry but I think you are angry because we don’t provide these add-ons for you free. We can’t remove the rating on ThemeForest, if we can do that, our theme will have a 5.0 rating not 4.85 like now. Your rating is against the rating policy and it is not true so it has been disabled.

Grow up, I am not looking free stuffs here. You are delivering incomplete theme that what I have mentioned in my comments and review. Your theme doesn’t have all the functions shown in the demo. It is called cheating customers, displaying something in the demo and delivering something else.

Hi,

Yes, because you only need the free version of the Elementor is enough when using our theme.

Thanks

Hi,

Please go to the Eduma forum: https://thimpress.com/forums/forum/eduma/ and create your topic. Our support team will check and then fix that for you. If you still not have an account, you can read more here to create an account: https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/

Thanks

Hi,

We reset your license, you can install on the new domain now.

Thanks

Awesome! Thank you!

Our team are checking it, they will give a solution asap.

I am having very serious issues with the communication in the support forum. Your representatives/agents seem not to understand english. I provided a ticket with a link of 2 quizzes that do not work and 4 days after your team keeps checking different quizzes replying that they work fine! Please update us asap

Oh, I checked your ticket and found it, our developer are checking for you now.

Hi,

You can try to use the iframe for the pictures.

Thanks

Hi,

We reset your license on that domain, you can install on your localhost now.

Thanks

Please create a ticket on our forum, our team will check for you, your license support expired but you can create one on this free forum: https://thimpress.com/forums/forum/learnpress-plugin or renew your support license to get the best support service.

Hi,

You can’t change the default All course page with the Elementor but you can build a new template with Thim Elementor Kit plugin. Please create a ticket on our forum: https://thimpress.com/forums/forum/eduma/ then our team will guide you.

Thanks

is it posible to edit the course page with another editor?

So sorry, it is impossible.

Hi,

Please visit here https://prnt.sc/BoWP8b4Mc0UC click to add personal token -> then you can click update. Or you can download the latest version on the ThemeForest -> upload to your site -> replace old version. Note: You should backup your website before change anything.

Thanks

Hi,

We don’t use that plugin before so not sure it can compatible with our theme, we will check and give a answer for you.

Thanks

I asked this because I am creating an application that can be used offline as well. so hope to hear from you soon

We are so sorry, our theme isn’t compatible with that plugin but we have the offline demo, did you view it before? I hope that the demo will fit for you.

Hi,

So sorry, our theme only supports the LearnPress plugin and if you want to upload media like video, you can use the Vimeo plugin to upload to your Vimeo account.

Thanks

Hi,

If you are happy with the theme, please consider rating 5 stars for our theme at http://themeforest.net/downloads. It’s a criterion to evaluate our ability. I would highly appreciate that.

Thanks

Hi,

It here: https://eduma.thimpress.com/university/courses/

Thanks