456 comments found.
Hello, How can I change the product title to show the full name? now it trim my title of product. Can you tell how to here? because now I am in China, your website for open the ticket is not work here. I can’t select the category of product in your website.
Thank you,
Hello,
Thanks for writing in! Add the following CSS code with the theme custom style area (Dashboard > Ekko > Theme Options > Custom CSS):
.woocommerce ul.products li.product h2 { text-overflow: initial; white-space: initial; }
Hope this helps.
Thank you! it works now 
Hello,
I have a few questions before I buy: Do you guys support sticky menus? How extensive is your “Request a Quote function”? Is there a way to integrate Yelp/Google review in real-time to the website’s testimonial section?
Thank you!
Hello,
Thanks for writing in! I will try to answer all your questions in order:
1. Do you guys support sticky menus?
Yes. You can check out our live preview demos.
2. How extensive is your “Request a Quote function”?
All theme forms are built using Contact Form 7. You can also use Gravity Forms, Ninja Forms or WP Forms.
3. Is there a way to integrate Yelp/Google review in real-time to the website’s testimonial section?
There is a plugin for both Yelp and Google reviews. Please check with WordPress plugin repository.
Thank you very much for the answer Bogdan!
Hi.
I can use two instalation of the template at the same domain? My company has two divisions so I’d like to use different templates at the same domain. Best Regards
Hi,I will buy your theme today. But I have a question about your Ekko theme. Can I use all demos in your theme. You show a lot of demos in themeforest. Can you help me?
Hello,
Thanks for writing in! You can separately import any demo from the theme. If you wish to build a single website you require only one license. If you wish to install the theme on multiple domains, you need to purchase a license for each.
Hello does it support RTL?
Hello,
Theme is not compatible with RTL. This feature is still on our to-do list.
Hello,
I would like to know if the Slider Revolution plugin includes all its functionalities or is limited to the animations you choose. I ask this because I see that other animations of this plugin are not seen in the demos.
I’ll be waiting for your answer,
Thank you very much!
Hello,
Thanks for writing in! We are offering the the bundled version of the plugin with the theme. Bundled plugins offer the same core features and functionality as the standalone version of the item on CodeCanyon. You don’t actually have your own license for any bundled plugin (Revolution Slider or WPBakery Page Builder), only the right to use the plugin in its default state.
The default state of the bundled Revolution Slider plugin allows you to create your own sliders without being limited as to how many sliders you can create, or what content your sliders can have. Additional plugin features such as auto updates and templates can be unlocked with an official license key for the plugin. These features are an added bonus reserved for actual plugin buyers.
Thank you for your reply!
Does the template include Spanish language?
Regretfully, it does not. You need to translate it.
Hi
I wanted to migrate my old website data (made on Ekko theme) to a new domain name for which I am yet on a verge to place an order as I am not sure how this works.
I had purchased Ekko theme for some reason my purchase for canceled and eventually refunded. But my old website is still active on Ekko theme I am not sure how a migration of the data would work if I re-purchase the theme for my new domain.
Kindly suggest whether I need to first re-purchase the theme or I can migrate the data and then purchase the theme.
As well I will need some guidance as to how I can migrate the Ekko theme data from my old domain to new domain?
Your help is much appreciated.
regards Sid
Hello,
Thanks for writing in! You can activate the theme at any moment and it won’t affect your website migration. If you are to use Ekko on a live domain, you need to have an active license. If you need more info, please contact us at contact@keydesign-themes.com
Hi
Thanks for your quick reply. So If I understand you correctly the migration wouldn’t be any problem irrespective if it is done before or after the purchase? How would a migration work? I mean the exact steps?
Your help is much appreciated regards Sid
I recommend doing a little research as this is a hot topic online. You will find lots of step-by-step tutorials on how to do this. Before making any move, be sure to make a full backup of your website.
Hi I bought the Ekko WP theme. Are you able to provide an HTML only version of one of the theme demos?
Hello,
All theme demos were built using the pre-made template blocks. We do not have a HTML version available.
Hi there,
Can I kindly ask you if you can give me same real reference of shops (especially single product page) built on Ekko already? You can answer here or send me an e-mail on nekola.ondrej@gmail.com.
Thank you a lot.
Hello,
Thanks for writing in! We do not have a list with already built websites at the moment. It will be available as soon as we have a clear approval from our clients.
hello.. i was about to purchase this theme.can u tell me are this themes compatible with private content? https://codecanyon.net/item/privatecontent-multilevel-content-plugin/1467885
Hello,
We haven’t tested this plugin with the theme, but we can assist and fix any compatibility issues through our support forums.
Are you able to provide psd files for your templates?
Hello, .PSD files are not included in the theme. All the demos are made from scratch using our block builder. Thank you.
Hi there, I have two questions regarding this template that I just purchased.
Question1: Can I upload the template as a php website without using wordpress? just upload it using FTP client and got the whole website and then modify the pages one by one with a php editor??/
Question2: I installed it as wordpress but I’m getting a message to register the template. It is asking me for a code. I used the purchase code but it is not working.
Can you assist please. it is time sensitive.
thx
Hello,
Thanks for writing in!
1. WordPress is required. The theme doesn’t work if installed as you normally do with any PHP script.
2. Please register and open a support ticket. We need to take a closer look with your install.
Hi! Wonderful theme, but in the blocks of Visual Composer I didn’t find PRICE PLAN, can u help me?
Hello,
Check with the Pricing category. You will find 11 pricing pre-designed blocks.
need instructions to improve speed of site
Hello,
I see you have an active support subscription. Please register and open a support ticket. Our team will guide you to increase the page loading speed.
Hi I installed the Ekko Theme for the relaunch of a more extensive website and am very happy with it. Due to an add-on, which I missed painfully, I bought the add-on bundle from Livemeshthemes. Unfortunately the site crashes if both plugins (Livemesh Addons and KeyDesign Addon) are activated at the same time. I would be happy if this problem could be solved, because this constellation should happen more often in the future. I can offer a test account as well as the error code. Many thanks and greetings Tom
Hello,
Thanks for writing in! Please register and open a support ticket. We need to take a closer look with your install and try to fix the compatibility issues.
I have a question before buy this theme. I am trying to use the wpml plugin with this theme. Now, the demo website and mobile flag will not be displayed. I’m curious if the national flag can be displayed on mobile.
Hello,
At the moment the language switcher is displayed in the Topbar area (hidden on mobile) but our support team can help you with the CSS code to show it on all mobile devices.
Hello, is your new theme update version on 4 October has 4th depth of Menu level already? Now i update and menu level 4th is not working. please help.
This is really urgent need help can you help me please? I try to change ‘depth’ => 4, in header.php but it works strange.
Hello,
The 4th level menu hasn’t been configured with the new theme update. Our devs are still working on this feature.
Hello is the 4th Level menu support already?
Hi, is that possible to show the testimonial Card Setting that not show “part” of latest testimonial?
For example I want to show only the full of it not the last part as the picture I send to you.
https://imgur.com/togaEb7Thank you,
Hello,
Yes, we can do that using custom CSS. Please open a support ticket and send a screenshot and detailed explanation on what you’re willing to do.
I open already. Please check my ticket please
Your ticket has been reviewed and answered by our team.
Hi there, I’ve seen that you have a lot of customization features, however I was wondering if the template can be dark? (beside putting background images).
I didn’t see any dark version within the different demo, and there seem to be always white block of content. Can everything be customization in terms of colors or are there some limitations?
Hello,
There are a few limitations but we can resolve them using custom CSS. You can build a dark version of any template. If you run into any issues, like changing some element background and text color, our support team can assist you.
