456 comments found.
I like the theme, my question is if its possible to use one of the sections of the “one page” or front page to add this code for my podcasts <iframe src=”https://omny.fm/shows/eraznoylachokolata/playlists/podcast/embed?style=cover” width=”100%” height=”500” frameborder=”0” title=”El Podcast Mas Chido”></iframe>
Sure, the visual editor is very intuitive and you can add the code with ease. If you find it hard adding the code, please open a ticket on our support platform: http://keydesign.ticksy.com/ and he will help you asap. Thank you.
nesecito hacer un cuadro de 6 cuadros, con 3 fotos y 3 infobox que sea clickeable, como puedo lograr eso? adjunto imagen de lo que nesecito. image: https://ibb.co/dfZKBM7
Hello, we do not offer support in this comment section. Please open a ticket in English on our support platform: http://keydesign.ticksy.com/ Thank you
In the header of some demos you use a newsletter form. Is this possible with mailchimp as well?
Hello, yes but you will have to install this 3rd party plugin for that: Contact Form 7 Extension For Mailchimp
is it possible to display the top bar with phone numbers on mobile?
Hello,
Yes, but it will require adding a few lines of custom CSS code. Our support team can help you with that.
I am interested in this theme but not with the slow speeds mentioned. Will the new version have the speed issue resolved? If so, when is it released?
Hello,
Thanks for writing in! The loading speed can be optimized by installing a cache and a minifying plugin. Our support team can help with that.
How can I change header height size?
Hello,
Please register and open a support ticket. Our team will help you out.
Hi, I am interested to purchase. Is this theme support “tab” mega menu? If not, is there any plugins you can suggest?
Hello,
The theme doesn’t support a tab mega menu. You can check the mega menu with our live preview demos. There are a few mega menu plugins worth checking out on Codecanyon. We haven’t tested them all, but we can assist if there are any compatibility issues.
Hello,
Your official registration page does not exist. It shows login page instead. When do you plan to create custom registration snippet as well?
Also, will it work with WooCommerce, to redirect customer to “account” page and admins to “wp-admin”?
I find this very annoying that it does not exist and currently, I am using official WooCommerce “login + registration” on “account” page if not authenticated.
Hello,
The registration form can be displayed using WooCommerce. Clients that log in using this form will be redirected to the My Account page (configured with the WooCommerce settings panel).
Registration form of WooCommerce cannot be styled, nor additional required fields can be added.
I think the theme itself should provide such features, but seems that every theme that says “Supports WooCommerce”, just means it has shop page styled.
The WooCommerce registration form is already styled. To add additional fields to this form you will need this plugin: https://woocommerce.com/products/custom-user-registration-fields-for-woocommerce/
Hello! I’m planning to buy this but I found some bugs, if these were resolved I would buy them immediately. I’m sending a ticket.
Hello! Our support team can help with those issues. Please make a list and send us a message at support[at]keydesign-themes.com. Thank you!
Seems like your theme has problem with linking. For example in footer section I have a _blank link (well also doesn’t work directly) to external page, it give it out like that: https://mydomain.ch/contact/%22https:/www.myexternaldomain.ch
What is that problem?
Hello,
Please open a support ticket and we will help out with this issue.
It would be good to update the WPBakery Page Builder, and the BEST would be ideal if there were a demo of ICE CREAMS I need one of ice cream
Hello!
Thanks for writing in! You can open a support ticket and ask for an updated WPBakery copy. Our team will gladly help out. As for the Ice Cream template, I will forward your message to our dev team and we will surely include it with a future theme update.
Excellent! Thank you very much, a demo of ICE CREAMS would be a dream come true since I have several clients who want an ice cream website and I love this topic with the pizza demo.
Hello, can Divi Page Builder work with the Ekko theme?
Hello,
Unfortunately, The Divi Page Builder is not compatible with the theme. Ekko supports only WPBakery Page Builder at the moment.
Hi all ! Is it possible to import multiple demos ?
Thx
Hello! Yes, you can import multiple demos.
Hi Is it possible to enable ajax form in the side panel? Currently one of my clients purchased this theme and I can’t find a way to enable the gravity form in ajax on the side panel. I can’t see any way on the theme option dashboard to do that.
Kindly advice.
Thanks
Hello,
Please register and open a support ticket. Our team will gladly help out.
When is the next update, and do you plan to add more demos?
Hello,
The new theme update is scheduled by the end of this month. Kindly bare with us.
Hey guys. Just a quick presale question;
Is there a way to link ‘team members’ to an external page of my choosing? I’d be building a site for a football team and need to link each player to his/her own profile page.
Thanks!
Hello,
At this moment this is not possible, but we will add this feature with the next theme update. Our support team can also help with it before we release the update.
Fantastic! Thanks guys!
Hi , while trying to open “Theme Options” from EKKO – Dashbord , i am getting a error message ” Sorry, you are not allowed to access this page.”
Hello,
Please make sure that all theme required plugins are installed and activated (KeyDesign Addon and Redux Framework).
Google Map not showing after putting API key
Hello,
Please open a support ticket. Our team will help with that.
Hello, pre-sale questions, most of the demos the mega menu shows completely off. is this normal? see screenshots https://prnt.sc/qij357 – https://prnt.sc/qij3go
Hello! The mega menus open up properly on my end. What devices are you using to test?
hello everyone: I would need to know if in the ekko theme it is possible to create a slider on the home page that has videos in the background, and that allows you to put at least three successive tabs. The videos will be taken from youtube. I also need to know if it is possible to put videos as a background instead of images in the various element blocks (such as the countdown timer). Thanks in advance for your answers.
Hello,
Thanks for writing in! You can use the Slider Revolution (included in the theme for free) to build a video slider. You have the option to select Youtube, Vimeo or a self hosted video for your slides.
To build a video section with a countdown timer is also possible. You can set up a row with a background video and add the Countdown Timer element to it.
