Hello there,

Thank you for reaching us. We have tested our local and other live sites however, we didn’t get any issues like you mentioned. Please test your site without third party plugins.

If you still have issue please email our support from here : https://themeforest.net/item/electro-electronics-store-woocommerce-theme/15720624/support

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, S

Hello there,

Thank you for reaching us.

1. Demo vendor pages are loads from Dokan vendor plugin.

2. Once you can activate Dokan vendor plugin then you can configure page style in Electro > Shop > Dokan Store ( https://docs.madrasthemes.com/electro/topics/theme-options/shop/ ).

3. Thank you for this missing page in demo site. We will look and fix this demo vendor pages.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, S

Hello there,

Thank you for your interest in our theme. I apologize, but I didn’t fully grasp your question. Could you please provide a bit more detail or clarify what you’re asking? This will help me assist you better.

Thanks, S

i mean a bundle product. i have find it on woocommerce

Hello there,

Thank you for reaching us. Yes, our theme is compatible with WooCommerce ( 9.0.0 ) and with latest Wordpress.

Please make sure you’ve updated the theme as well and let us know if you run into any issues.

Thanks, S

Hello there,

Thank you for your interest in our theme. We do not have the right to distribute the images, we only have the right to use them commercially.

Hence our dummy content will contain only placeholder images instead of actual images. When you import our dummy data you’ll have a website similar to this: https://demo.madrasthemes.com/electro/ which has placeholder images instead of actual images.

Actual images take a lot of time to import and usually breaks the importer causing error 500 and other issues. Also, your website could be slapped with a DMCA notice in future if they find out about using copyrighted images. It is safer, better and faster to use placeholder images instead of actual images.

Hope this clarifies. Let us know if you have any other questions or need further help with the theme.

Thanks, S

Hello there,

Thank you for purchasing our theme and for reaching us. Please email our support from here : https://themeforest.net/item/electro-electronics-store-woocommerce-theme/15720624/support with screenshots of the issue. So that we can check and help with the issue.

Kindest Regards, S

Hello there,

Thank you for your interest in our theme. Your requirements can be achieved through custom code only. If you’d like to trial our theme before purchase, please email our support from here : https://themeforest.net/item/electro-electronics-store-woocommerce-theme/15720624/support

Hope this answers your question. Let us know if you have any other questions.

Thanks, S

Hello there,

We are sorry about your experience. We already responded all your requirements. If you still have issues. Please email our support from here : https://themeforest.net/item/electro-electronics-store-woocommerce-theme/15720624/support with details of your issue such as your website details, screenshots and steps to reproduce. We’ll help resolve it.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, S

Hello there,

Thank you for purchasing our theme and for reaching us. To answer your questions :

1. Theme has no role with WordPress backend and product settings. A theme plays a very small role. It only styles the output generated by WooCommerce. It does not make any DB calls. All data and content are fetched by WooCommerce itself.

2. WooCommerce does not have a maximum minimum sale option by default. You’ll have to rely on third-party plugins or use custom code to achieve that.

3. The theme does not require license activation for it to work. You only require a purchase code to update the theme.

4. Please note installations are not part of support ( https://themeforest.net/page/item_support_policy ). However we do provide one-time installation free of charge for all our customers. Please email our support with your WP admin details and FTP ( or cPanel ) details, we’ll set up the theme just like in our demo.

Hope this answers your question. Let us know if you have any other questions.

Thanks, S

Hello there,

Thank you for purchasing our theme and for reaching us. You can update to the latest version of Woocommerce (8.9.2). Our theme is compatible with the latest WC plugin.

Hope this answers your question. Let us know if you have any other questions.

Thanks, S

Hello there,

Thank you for reaching us. Unfortunately there is no option to load random products. You’ll have to rely on third-party plugins or use custom code to achieve that.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, S

Hello again,

Thank you for purchasing our theme and for reaching us. Our latest version of the theme uses MAS Brands for WooCommerce plugin for managing brands. We’ve documented how to setup brands here: https://www.youtube.com/watch?v=9KTYwoiX2is . If you need to enable archives for the “Brand” attribute so that the brand logos are linked to its own archive page which lists all products from the given brand. Ref : https://drive.google.com/file/d/1tPts25zitbhzPT4Rw8_yvY6h0gOR2afg/view?usp=sharing

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, S

Hello there,

Thank you for purchasing our theme and for reaching us. Apologies for not responding earlier, we were closed during weekends. Please note our response time is 1 business day and we are closed on Saturday and Sunday which are weekends.

The text you are referring to is section titles and you can find it in the edit page. Please refer to this documentation to modify the section titles. https://docs.madrasthemes.com/electro/topics/set-up-pages/home-v1/home-v1-via-page-template/#product-carousel

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, S

Hello there,

Thank you for purchasing our theme and for reaching us. Apologies for not responding earlier, we were closed during weekends. Please note our response time is 1 business day and we are closed on Saturday and Sunday which are weekends.

Please email our support from here : https://themeforest.net/item/electro-electronics-store-woocommerce-theme/15720624/support with site details and screenshots, we will check and help with the issue.

Thanks, S

Hello there,

Thank you for purchasing our theme and bringing this issue to our attention. We are currently working on it and plan to release a fix in our next update, which should be in a couple of days.

Hope this answers your question. Let us know if you have any other questions.

Thanks, S

Hello there,

Thank you for purchasing our theme and for reaching us. In this situation please try to load products with WooCommerce product shortcode ( https://woocommerce.com/document/woocommerce-shortcodes/products/ ) in your pages and test.

If you still face issues please email our support from here : https://themeforest.net/item/electro-electronics-store-woocommerce-theme/15720624/support

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, S

We tried all of the shortcode and only the [recent_products] works.

Hello there,

Thank you for purchasing our theme and for reaching us. Please email our support from here : https://themeforest.net/item/electro-electronics-store-woocommerce-theme/15720624/support with your WP admin details and screenshots of the issue. So that we can check and help with the issue.

Kindest Regards, S

Hello there,

Thank you for purchasing our theme and for reaching us. Mega menus are achieved through MAS Static Content plugin. Please refer this documentation https://docs.madrasthemes.com/electro/topics/navigation/general-guidelines/#making-the-megamenu-dropdown-as-3-half-of-the-width . If you still face issues please email our support from here : https://themeforest.net/item/electro-electronics-store-woocommerce-theme/15720624/support

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, S

Hello, the brand logos https://prnt.sc/qSbFlYcQwZl9 where can I update them, is there a map of the store to know where each banner can be updated?

Hello there,

Thank you for purchasing our theme and for reaching us. Apologies for not responding earlier, we were closed during weekends. Please note our response time is 1 business day and we are closed on Saturday and Sunday which are weekends.

The text you are referring to is section titles and you can find it in the edit page. Please refer to this documentation to modify the section titles. https://docs.madrasthemes.com/electro/topics/set-up-pages/home-v1/home-v1-via-page-template/#product-carousel

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, S

Hello there,

Thank you for reaching us. You can update to the latest version of Woocommerce (8.9.1). Our theme is compatible with the latest WC plugin.

Hope this answers your question. Let us know if you have any other questions.

Thanks, S

Hello there,

Thank you for purchasing our theme and for reaching us. If you are trying to edit Visual Composer in home pages and the changes do not reflect, please check the home page options and make sure that you’ve enabled “Page Content”. Ref : https://docs.madrasthemes.com/electro/topics/troubleshooting/home-pages/visual-composer-does-not-work-with-home-pages/

You can uncheck the other blocks if do not wish to load them as well.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, S

Hello there,

Thank you for reaching us. Please check that v8.8.3 is the latest version of woocommerce. Woocommerce may have reverted v8.9.0 to the previous version.

Hope this answers your question. Let us know if you have any other questions.

Thanks, S