169 comments found.
Hi, the price slider, does not work on Mobile. Not sure if you are aware of this issue. It is also on your DEMOs . Can you please check ?
Hi, When you use in mobile must click and choose price not drop drag
thanks for your reply, but that’s not really intuitive would it be possible to add the drag part ?
What’s the difference between this theme being so much more expensive than this one? https://themeforest.net/item/electro-electronics-store-woocommerce-theme/15720624 After all, who is the original creator of this theme? This version of the link I sent, I can’t edit some options.
Hi, This version for Magento 2 Platform is complex than the version you send for Wordpress.
Best regards,
Hello, I purchased the theme and I got an email with License support expiry date is August 11, 2023 but I did not see account to login support system, Please help me
Hi, You can register an account with your email and provide in system support here https://support.alothemes.com/
Yes.
How many order in your site we will send you a quote?
Salam, Respected one, I have been using Electro WP Theme since 2017. Now we are shifting to magento, could you please help to get get details prior to order the Magento theme?
Do you want migration order in your Wordpress site to Magento?
Hi is this multivendor ready?
Hi, The multivendor you need use plugin for this.
Hello i need to change width of top menu to be full width auto , how i can make that ??
Hi, You go to Admin Panel > Stores > Configuration > Magiccart > Magic Menu > Top Menu > Mega Menu Width => Choose “Full”
What is the difference between this your theme(https://themeforest.net/item/electro2-premium-responsive-magento-2-rtl-supported/26875864) and this (https://themeforest.net/item/electro-responsive-magento-1-2-theme/17042067?s_rank=17) ???
Hi, The electro 2 only support magento 2 theme the electro support magento 1 and magento 2
hello, I bought the template but I can’t find the 1.9 version where do I get it?
Hi, I have sent you link download in ticket #3369
Hello, you have the same two electro themes for magneto here on themeforest. How do they differ? Which one should someone buy?
Hi, The 2 theme differ layout. The new electro (electro 2) include many layout than electro. You can choose buy theme have you like.
Pre sale question: Is it possible to dynamically add product categories to the “Hamburger menu” for the mobile view? Or, must i manually add all the categories?
I assume that the Hamburger menu is the samt menu as the yellow “Categories” menu on the top left i normal browser view..
Thanks!
Hi, The category will auto show in menu mobile and the yellow “Categories” when create a new category in admin magento.
Hi,
I have to install the demo https://m2.alothemes.com/electro2/default/
On your theme preview page demos are like Demo 1, Demo 2, etc.
In admin when going to import electro, electro1, electro2, electro2s and so on. It’s very difficult to figure out.
Can you tell me which demo is this https://m2.alothemes.com/electro2/default/?
Hi, Sorry for the confusion the emo 1 is electro, demo 2 is electro2 not have electro1 in the admin. The electro2s is demo 2.1 and electro2s match with demo 3.1 on the landing page.
I have problem the theme Why do they ask for cpanel
Hi, Our developer ask you Cpanel can he need to check it direct in your site.
Best regards,
Is the latest version of the theme fully compatible with Magento 2.4.1? Looking forward to your reply!
Hi, This theme is compatible Magento 2.4.1.
alright, thanks!
Thank you!
Hi, is it possible to see the dashboard and how everything wokrs? i mean to log in as an admin.
Hi, The admin demo not available because if you change it will effect to our demo. You can watch video how to work here
https://www.youtube.com/watch?v=AXnNfqXrCL4&t=68s https://www.youtube.com/watch?v=AXnNfqXrCL4&t=68s https://www.youtube.com/watch?v=JkDbXib4Abg&t=135s https://www.youtube.com/watch?v=z-8A12ab_as&t=5sor docs here https://docs.alothemes.com/m2/theme/electro2/
HI sir , i want to buy this theme , but first i want to look demo . how is work , because before i am using wordpress , if magento speed is fast , then i will buy and i want to look some things from demo . i can do that or no.
Hi, You can check demo here https://m2.alothemes.com/electro/index.php/?___store=english or new version with widescreen here https://themeforest.net/item/electro2-premium-responsive-magento-2-rtl-supported/26875864
Hello, I want to purchase you theme could you install it for free.thank you
Yes, When you buy it, please create a ticket here https://alothemes.com/ticket and provide info our developer will install for you. Best regards,
Hi There,
I have used your theme with Magento 2.3 and its working fine, I am planning to upgrade Magento version to 2.4 and would like to know this theme as well as extension used in this theme are compatible with Magento 2.4?
Thanks for help in advance.
Hi, This theme support Magento 2.4 so you can upgrade this version.
Great, thanks for reply, is all the extension used in this theme are also compatible with magento 2.4?
Yes, All extension is compatible with magento 2.4
Okay, thanks
You’re welcome!
Let me know if you have any question of need help from me.
Hi, if I purchase this theme, will I get access to PSD’s ?
Yes, After you buy it, please create a ticket here http://alothemes.com/ticket we will send for you link download.