483 comments found.
I miss a setting for ticket price V.A.T in your checkout process outside from woocommerce. I am afraid that I could not use your nice and easy event checkout in germany without a few modifications 
But since you return $total_arr[‘raw’] from the coupon check, I could change the template to at least show the VAT somewehere. Hope that we could get an update with that, I could get rid of the quite heavy Woo plugin (and the in germany needed companion “germanized) as well.
Wanted to write the code here, but that’s not possible 
. I simply added a row below the total in the sidebar, where I did $vat_value = $total[‘raw’]*19/100 and formated that with ovaem_formate_price($vat_value, $cur)
Maybe you could add number_format to the ovaem_formate_price in an update.
You should redirect the CPT coupons somehow, otherwise one is able to get all valid coupons just by typing www.siteurl.com/coupons
function redirect_coupon_archive() { if( is_post_type_archive( ‘coupon’ ) ) { wp_redirect( home_url(), 301 ); exit(); } } add_action( ‘template_redirect’, ‘redirect_coupon_archive’ );
function redirect_coupon_single(){ if ( ! is_singular( ‘coupon’ ) ){ return; } wp_redirect( home_url(), 301 ); exit; } add_action( ‘template_redirect’, ‘redirect_coupon_single’ );
Hi, Please make ticket here: https://ovatheme.ticksy.com/, so we will assign supporters to you.
I found another little thing with the theme. But To say this first, this time it is absolutely not your fault. In the class-tgm-plugin-activation you are using a function named tgmpa on line 2118. I installed another plugin and got the error screen, because it was as well using a function named tgmpa. It would be great, if you could prefix this function, i.e. like em4u_tgmpa, same as its only call in active_plugins.php on line 170. Better safe than sorry, I’d say. I am quite sure that there will be plugins in the future using the very generic function name tgmpa().
Slowly I am getting somewhere …
Hi,
We will update this in next version.
Thanks for your sharing!
Hi! I have a question before purchasing your «Events WordPress Theme for Booking Tickets – EM4U theme». I would like to test it as a user. But on the Demo page (https://ovatheme.com/em4u/home-3/) I did not find the “register” tab. There is only an “login” tab. Could you give me the login details (username and password) for the demo site? For the user, not for the administrator. I would also like to know: can users add a new event (with the frontend)? Thank! irinabelotskaya22@gmail.com
Hi,
EM4U theme doesn’t support user add event. You can refer our other theme: https://themeforest.net/item/meup-marketplace-events-wordpress-theme/24770641
Thanks!
Sorry for being a menace, but I found antother problem, this time regarding your megamenu plugin. Since you are completly rewriting the menu walker in the backend, i could neither use the WordPress native menu properties checkboxes at the top of the screen anymore, nor does any other menu related plugin can put its fields to the menus (i.e. ACF PRO, or plugins that show/hide menu items on user roles). I tried several plugins and tested it under different conditions. The moment I deactivate the megamenu plugin, everything works as expected again. Unfortunately, this makes it impossible to use your otherwise nice megamenu in its current state.
I really do like your theme and love the events manager at all. With that said, allow me my two cents: I expected to reduce development time for the customer’s project, but by now I spent more time debugging your theme and it’s plugins than actually make progress with the project itself.
I really hope that you can improve this in the nearer future. At the moment I am not really satisfied with my purchase.
Ah, I almost forgot to say something positive: I completely translated your Theme, the ova-login, the adventpro and the ova-events-manager into german formal, took me a good amount of time. I draw these translations from a language folder inside of my site specific plugin, just to be save in case of updates, works like a charm. I am willing to share these, so you could include them into your files, if you want to.
Hi, Thanks for your sharing and we will consider it. Also you can make the ticket here https://ovatheme.ticksy.com/, so we can discuss and share file easily.
Thanks!
Warning: session_destroy(): Trying to destroy uninitialized session in … /wp-content/plugins/ova-events-manager/inc/class-ovaem-cart.php on line 189 Occurs after login! Any idea how to fix this?
Hi,
Did you update the theme and Events Manager plugin to latest Version ?
I bought it just a few days before. Events Manager Plugin is 1.3.9, ova-advent is 1.1.4, ova-login is 1.1.5, Theme is 1.4.2
Hi,
We are checking this problem. If it is error, we will fixed it in next version.
Thanks!
Hi, Currently I checked in my site but I don’t this error. Please make a ticket https://ovatheme.ticksy.com/ and include your worpdress admin account in ticket, so we can check your site.
Thanks!
Thank you, but since this is an important customer project, I could not give you access to the backend. I’ll try my best to figure things out myself.
Hi, You can try change code to @session_destroy() in code and test again.
Simple fix:
In class-ovaem-cart.php, Line 188, change to
function mySessionEnd() { if(session_id()) { session_destroy (); } }
Hi,
Yes, Exactly. We will add this code in next version.
Thanks for your sharing!
I have a little problem with the bundeled ova-login plugin.
In your template login_form.php you hardcoded the forgot password URL like this: <?php echo home_url(’/wp-login.php?action=lostpassword’); ?>
I try to have a custom frontend page for the user to reset his password, therefore I need to access the Filter lostpassword_url properly.
Could you either a) Use <?php echo wp_lostpassword_url(); ?> to retrieve the URL, or b) add a filter around that link, or even better c) let me overwrite the login_form.php from my child theme by adding a check in the private function get_template_html()?
Others than that: Love your Theme so far. Thanks in advance for your response and greetings from Germany.
Hi,
We will update it in next version.
Thanks!
Hi, I successfully installed the theme and i´m satisfied with it.
I just want to ask you to add more functions to it. I want to be able to categorize (create categories) Speakers and Venues so I can put them on the primary menu by their category just like the events. Is it possible?
Hi, Currently the theme doesn’t support this. We will consider to update it in the future.
Hello , there is a problem in my site with the map and calendar. When I create an event there isnt map and the calendar doesnt work. I disabled all the plugins but nothing happened.
Hi,
Please make a ticket here https://ovatheme.ticksy.com/, so we will assign suppoters to you. Note include your wordpress admin account + website link in your ticket.
Thanks!
I will not buy another ticket. I bought the template with this function which now isnt working from your fault, not mine. So what is the problem and When I create an event there isnt map and the calendar doesnt work. My site is sincity.gr and my name panagiotis filippou.
Hi,
Please note the theme only support free 6 months. The theme is working exactly. Your site error because you setup wrong Google Key Map https://prnt.sc/10ifmcw
I am trying to put in a ticket but my theme is not listed. I purchased the EM4U theme and I am trying to change the icons. It mentions to refer to the documentation but there is nothing about font icons. I want to change the icons or is it possible for me to add ones I have to be used? Please let me know what I can do as soon as possible.
Hi, You can find class icon in documentation http://demo.ovathemes.com/documentation/em4u/#font_class_in_theme
You should make ticket in our forum (https://ovatheme.ticksy.com/), so we will assign supporters to you.
Thanks!
Hi I have go throw all comments and some tutorials over internet. I have some question about pre-sale. (1) I have see only 2 payment method support for payment 1. PayPal and 2.stripe how to add more payment method directly without use woocommerce method because I read about woocommerce payment not send pdf ticket to customer.
Hi,
1: You can use both Paypal and Stripe without WooCommerce.
2: You use WooCommerce, the PDF still send to mail of customer.
Thanks i have download theme from evento i have small issue when I click manage booking option in dashboard and try to download there are no pdf file for download. What i did wrong ?
Hi,
To fair for other customer we can’t support customer downloaded theme from envato element. I’m sorry but it is policy in Envato Element.
Hello, really like the theme and already bought it. Now we have an urgent matter – we need to change the content for the registry form in “Slideshow Event Register” . How can we change the information like address, name , number etc.? It is urgent please
Hi, Please make a ticket here https://ovatheme.ticksy.com/, we will support you for this problem.
Using WooCommerce (Paid Woo) on event does not send PDF ticket + QR code to email after event purchase… How can this be fixed?
Hi, Please make a ticket here https://ovatheme.ticksy.com/, so we can assign supporter to you.
Thanks for your response. theme was purchased from envato elements.. Can you please help out on why it’s not sending when using Paid Woo? I will really appreciate
Hi, I’m so sorry but fairly for all customer who buy the theme at themeforest, I can’t support you in this case.
I hope that you understand this.
Hi there, is it possible to put social media icons in the menus or at the header to link to social sites? And if so, how? Thanks so much!
Hi, You have to customize header.php file in child theme.
Hi there,
Is it possible to hide gateways not in use? For instance paypal?
Yes it is
How?
You can deactive paypal plugin
Hi,
I get an error: A PHP session was created by a session_start() function call. This interferes with REST API and loopback requests. The session should be closed by session_write_close() before making any HTTP requests.
It seem to be for the Ovatheme Events Manager plugin. I have deactivated all plugins and then activated that it the error still occur. Also updated wordpress to latest version and check if there is a session_start() function in the plugins (seems not).
Can you help?
Thank you
Hi, If you bought theme, please make a ticket here https://ovatheme.ticksy.com/, we will assign supporter to you.
Thanks!
Hi there,
We got it through Envato Elements subscription. Then you can’t help or?
We will check this problem soon.
I need to show the name, city, type of ticket and payment status on the event page. Was that possible? Example: https://ibb.co/vmqFPKt
Hi,
For Event page: The theme is displaying Name, City (Address) at right sidebar.
For Type of Ticket and payment status: you can add in content of event.
Thanks!
Hello,
I want to set up the same event on my site every 5 minutes. The user should be able to choose an appointment.
Where can i customize that? How do I add it as a registration form in the frontend?
Hi, I’m not clear your question. If you bought theme, please make a ticket here https://ovatheme.ticksy.com/
Can i just install child theme and use it without being event portal. I have event so need only for event?
any payment gateway for purchase?
Hi, Sorry I’m clear your question. If you don’t active event pluign, your site isn’t like our demo because some event element can’t display.
FPDF error: Can’t open image file: “link” Hi Ova team, do you know what problem is it?
Hi, Please check again permission in wp-content/uploads/ folder. Surely you can write/read file in this folder.
I would like to ask: 1. Will there be a queue system if some of the events are too popular that too many people access and buy the ticket at the same time? 2. Is is possible to customize a bit for adding the ticket to Apple Wallet automatically?
Hi,
1: You can use Cache for this problem, so the query only load once and store in RAM.
2: I’m not surely about this problem. You can customize ticket in child theme for this problem.
