1049 comments found.
Hello, a client of mine ask me to install this theme, he send me the theme and purchase code. But after installing the theme i cant do anything with the website or the purchase code cause i have to go connect with an envato account first. Next to that when i register on your site without a purchase registered on my envato account i cant contact you on the pixfort dashboard. Poor optimalisation of this check if i can say.. not a good start. Please let me know what email i can send the license to so i can have access to demo content.
Hello handy44,
For support, you can send your questions via the chat tool in your pixfort hub account (since the comments section is only dedicated for pre-sale questions):
https://hub.pixfort.com/login
Otherwise, you can send us a message via the contact form in our profile on themeforest:
https://themeforest.net/user/pixfort#contact
Have a nice day.
Kind regards,
there is no chat tool on your website.. Again, there is no way to contact you on your website if i dont have made a purchase.
0 support
ive messaged you 6 days ago, still no reply
We already replied 6 days ago by email to your message sent via our profile on themeforest.
Kind regards,
Hi,
I’m using this theme for like 3 years now and love it. However I can’t find a way to stop the ‘zooming’ effect on background images of headers.
It loads my page but it always zooms out on the used header background image. Once it’s done zooming out it looks great, but just want to skip this animation so it saves loading time.
Hello Desolater,
Thank you for getting in touch and for your feedback 
For support, you can send your questions via the dedicated support chat tool in your pixfort hub account (since the comments section is only dedicated for pre-sale questions).
Have a nice day!
Kind regards,
Hi,
Is there any chance to change the likes of a portfolio. Because I ‘clone’ the post, it also gets the likes. I want to change that.
Hello QruBE,
For support, could you please send your support questions via the chat tool in your pixfort hub account and our team will be happy to help (since the comments section is only dedicated for pre-sale questions).
Have a nice day!
Kind regards,
Hello PixFort my installation process was fail. There’s a warning saying the file doesn’t have a style.css stylesheet. What I have to do?
Hello Afandi1306,
We checked your support message on our pixfort hub platform and you have managed to install the theme
Have a nice day!
Kind regards,
Hello!
I was looking for a dark version of https://essentials.pixfort.com/digital-agency-elementor/ but not finding it.
Hello zerodigits,
Currently the dark mode option is not available in the theme.
If you have support questions, you can send your questions via the chat tool in your pixfort hub account (since the comments section is only dedicated for pre-sale questions).
Have a nice weekend!
Kind regards,
Hello I have a presale question.
Is it possible to have your elementor elements assigned to a custom post type?
Hello juanto85,
Thank you for your interest in Essentials
If you are referring to include custom post type items inside elements (for example the Blog), this custom option is currently not available.
If you are referring to a different option, and in order to be able to determine if the functionality you’re looking to achieve is possible in the theme, please send us a message via our profile on themeforest with more detailed information regarding the option that you’re referring to:
http://themeforest.net/user/pixfort#contact
Have a nice day!
Kind regards,
Hi, I contacted support last wednesday but have heard nothing fro the support team yet
Hello jamesm88,
We’ve already replied to your support message we received last week (you can check your submitted support messages in the dedicated chat tool in your pixfort hub account). We also replied to your message sent today. If you need further assistance, you can continue the conversation via the chat tool on our support platform.
Have a nice day!
Kind regards,
Hello, pls short question, how to update bakery plugin?:-( per ftp ?
Hello ninanina,
For support, could you please send your questions via the dedicated chat tool in your pixfort hub account (since the comments section is only dedicated for pre-sale questions):
https://hub.pixfort.com/login
Have a nice day!
Kind regards,
Hello,
Should we use an external extension for Google reCAPTCHA ?
Thank you.
Hello Popsicle,
For support, could you please send your questions via the dedicated chat tool in your pixfort hub account (since the comments section is only dedicated for pre-sale questions):
https://hub.pixfort.com/login
Have a nice weekend!
Kind regards,
Hi.., I no longer have the domain on which I use your theme.., I purchased the same domain (.tr) extension and I cannot activate the theme and I cannot notify you because my support period has expired.., Thanks in advance for your help…
(previous domain).com.tr
Hello neseliharun,
For support, you can send your questions via the dedicated support chat tool on our support platform pixfort hub (since the comments section is only dedicated for pre-sale questions):
https://hub.pixfort.com/login
Have a nice day!
Kind regards,
We have big problems with your theme.
Under theme options the fields flash for a second and then everything is gone. I can’t access the settings this way.
Under Header – Pixfort Options I can’t click on the edit field. it just stays closed.
Please help urgently
Hello medentis,
We replied to your message on our support platform pixfort hub
Have a nice day!
Kind regards,
Im having a TON of memory and loading issues using this theme. Is this typical? what can I do to make the admin area load faster or not stall out on me?
Hello 87agentur,
For support, could you please send your questions via the dedicated chat tool in your pixfort hub account and our team will be happy to help (since the comments section is only dedicated for pre-sale questions):
https://hub.pixfort.com/login
Have a nice weekend!
Kind regards,
How do I apply Custom Header Width? I would like it to be 1400px
Hello 87agentur,
For support, could you please send your questions via the dedicated chat tool in your pixfort hub account and our team will be happy to help (since the comments section is only dedicated for pre-sale questions):
https://hub.pixfort.com/login
Have a nice weekend!
Kind regards,
Hi, I want to buy this theme but I am confused about something due to recent comments that I have read. I will be developing the new website on my subdomain and then migrating the finished site to a clients domain. Will I require another licence when moving the site to the new domian?
Hello jamesm88,
Thank you for your interest in Essentials
You can activate the theme on a staging website and once finished developing the website the license can be moved to the final production domain.
Have a nice day!
Kind regards,
logo svg Hello to the developers of this super product, if you add the ability to add svg logos and edit them in elementor, this template will become a favorite. Very cool product!
Great theme, can i ask: how many domain can i use if i buy?
Hello frednl,
Thank you for your interest in Essentials theme
All themes on themeforest are under the same license which is a single-use license for 1 single end product (1 license = 1 end product = 1 website creation on 1 domain). To use the theme on multiple domains, this will require a separate license for each domain. For more information about themeforest licenses you can check their licenses page:
https://themeforest.net/licenses/standard
Have a nice day!
Kind regards,
Hi, My subject: blog display I want to deactivate the display of author information in the theme options, I check the “disable post author box” box, but the author’s information is always displayed. Why ? Do I need to renew support just for this question? THANKS
Hello prelysc,
For support, you can send your questions via the chat tool in your pixfort hub account (since the comments section is only dedicated for pre-sale questions).
Have a nice weekend!
Kind regards,
Hi presale question. Are the pages and pixfort blocks portfolio built using the new Elementor containers as apposed to the old colum/grids? Would you recommend using this theme as well as elementor pro?
Hello,
Thank you for your interest in Essentials theme
Currently Elementor demo content is built using the default Elementor sections (since the Containers feature is still an experimental feature).
Concerning Elementor, the theme uses the free version of elementor, and the additional features included in the other paid plugins (for example “Elementor Pro”) are not required or used in the theme. However, standard WordPress plugins should work normally with the theme (unless there is an issue with the plugin or if it has specific requirements to function).
Have a nice weekend!
Kind regards,
When a YouTube video is added in the background, its resolution decreases. Is there a way to show that YouTube video in 4k?
Hello gencmedya,
For support, you can send your questions via the chat tool in your pixfort hub account (since the comments section is only dedicated for pre-sale questions).
Have a nice day!
Kind regards,
