1049 comments found.
Hello All how can I view my products in Business Theme, where when I downloaded the product carsoul right block , no product was displayed, and I did not find woocomerse plugin
Hello tibaswiss,
For support, you can send your questions via the chat tool in your pixfort hub account (since the comments section is only dedicated for pre-sale questions).
Have a nice day!
Kind regards,
Hi, i was interested in your theme Essentials. I have a question about Gravity Forms – is your theme compatible with Gravity Forms? And is it possible to apply the theme style to these forms as well? Thank you in advance for your reply.
Hello victory-envato,
Thank you for your interest in Essentials theme
We haven’t tested the Gravity Forms plugin with the theme. However, Standard WordPress plugins should work normally with the theme (unless there is an issue with the plugin or if it has specific requirements to function). Concerning the visual styling, we recommend you to check with the author of the Gravity Forms plugin since each plugin has its own styling options separately from the used theme.
Have a nice day!
Kind regards,
Is it possible to test the functionality and appearance of the Gravity Forms plugin directly in your theme before purchasing your theme?
Hello victory-envato,
We don’t have a trial version of the theme.
Have a nice day!
Kind regards,
Hello, pre-purchase question… where can we find out more about exactly how PixelFort Particles work? I can see the Demo web page that displays some examples, but is there documentation or tutorials on how these are actually used during page-building. Equally, I read that they’re only available in the WP Bakery version and that Elementor users would have to use similar built-in functionality… This is functionality build directly into the version of Elementor bundled within the Theme?
Hello tanner2272,
Thank you for your interest in Essentials theme
You can check this article from our knowledge base about the Particles feature to see if it suits your needs:
https://essentials.pixfort.com/knowledge-base/how-to-add-particles/
Have a nice day!
Kind regards,
Hello, thank you for your reply. I have a couple of further questions, if I may?
The first question is: “Does the theme contain both page builders together and one can build PAGE ONE in WPBakery and then PAGE TWO using Elementor? Of is it a question of choosing which flavour of the theme one wants?”
The second question is: “These particle elements that appear to have animation, be it slightly floating up and down or slowly spinning around… How are these animations applied?”
Thanks!
I mean, I can see that it seems to be a CSS style, e.g. “pix-bounce-md pix-duration-slow”, but can these CSS animations be applied to anything within the theme? e.g. an Elementor Custom Positioned object?
Hello tanner2272,
The theme supports WPBakery and Elementor page builders (please note that WPBakery and Elementor are different page builders, therefore, the content created with WPBakery page builder is not compatible with Elementor page builder and it’s not possible to edit it with Elementor (vice versa is also applicable)).
If you’re looking to use Elementor and WPBakery at the same time on your website, you can install and use both page builders on your website, however, it’s important to mention that it’s only possible to use each page builder individually when creating pages, this means you can choose one of the builders while creating and editing a page, and it’s not possible to use both page builders in the same page.
Concerning the animation classes, you can check the available classes in the theme in this article:
https://essentials.pixfort.com/knowledge-base/essentials-custom-css-classes/
Kind regards,
Pre-sale question, is it possible – in the same domain – to implement a different menu in some pages of the website?
Hello eva365,
Thank you for your interest in Essentials theme
You can create a different header using the Header Builder that has a different menu and select to display it in specific pages.
Have a nice day.
Kind regards,
Love the theme and about to build another site and was wondering how to buy a 2nd license. Thanks.
Hello! The Figma files are included?
Hello aloysiochagas,
Thank you for your interest in Essentials
The Figma files are not included.
Have a nice day!
Kind regards,
Hello! I’m your new prospective customer :)) I have a few questions.
1. Is WP Bakery Page Builder completely free? Pro version? So do you have the opportunity to use all its features?
2. Are you really proficient in Mobile version/Responsive design?
3. If I am not satisfied, will I get a refund?
Hello cyberundefeated,
Thank you for your interest in Essentials theme
1) WPBakery page builder plugin is included with the theme, which offers the same core features in addition to our pixfort elements and templates library. However, since it’s a standalone 3d party plugin from CodeCanyon, its license doesn’t allow for theme developers to provide for users the access to their support, templates library and addons in the themes on themeforest.
2) We recommend you to check the live demo of the theme to see if it suits your needs.
3) It’s not possible to provide a refund after downloading the item.
Have a nice day!
Kind regards,
I just purchased the theme and during install it ask to activate the theme. I click the link and setup a new account and then it says it will send an email to verify my new account. Well the issue is I never got an email to verify.
Hello elevatemike,
Thank you for contacting us.
We activated your account and you should be able to login now.
If you’re still facing an issue you can contact our support via the chat tool on our support platform:
https://hub.pixfort.com/login
Have a nice day!
Kind regards,
Thank you! I got it activated. Thank you for the fast reply as well.
You’re welcome 
I would like to acquire one more license. Since my support has expired I would like to know whether I can create webpage in Arabic using WPML plugins. Because this theme does not support RTL. Provide a clear answer.
Hello vibinrgb,
At the moment RTL layout (for example Arabic language) is not available in the theme.
Have a nice day.
Kind regards,
Thank you for the theme , Is there a way to open the megamenu on-click instead of hover ? Thank you again
Hello seeklient,
Thank you very much for your feedback
Currently the option to open megamenu on-click instead of hover is not available in the theme.
Have a nice day!
Kind regards,
Hello and thanks for your time 
I have 2 licenses and need to manage them, we do not have record of what sites/domains they are used on. Is there an area to manage my licenses, or can i send the licenses to you for domain confirmation please?
Hello whisper,
You can check your licenses and on which domains they were used from your account on our support platform pixfort hub.
Have a nice weekend!
Kind regards,
Awesome thanks
I will go there now.
Having issues resetting password, nothing happens when I hit the reset button, tried several browsers. Sent you a message from your site also
I can’t see an area I can log in with Envato either – I have no option but to await your solution – thank you in advance 
Hello whisper,
We replied to your message our support platform.
Have a nice weekend.
Kind regards,
Awesome, thanks for the fast reply 
Am I mistaken or there is no Login option for the website? in the Header? Just normal login, with Login/Logout/My account pages? How can anyone login from the header? without going on a separate page? and remain logged in to make purchase for the items?
Hello paitchadze,
For support, you can send your questions via the chat tool in your pixfort hub account (since the comments section is only dedicated for pre-sale questions).
Have a nice weekend.
Kind regards,
Hello, I have a problem with my inability to link more than one store, as I purchased a license 3 times and I want to link 3 of my stores and I do not know how to solve the problem.
Hello General_,
We replied to your support message on our support platform
Have a nice day!
Kind regards,
Hello,i have a presale question. is it possible to make the team member picture link to a pop-up that shows the team member profile?
Also can i add a custom icon to a tab?
Hello deanozone,
Currently adding a link to the team member image is not available. However, it’s possible to add an icon with a link in the team member element.
Regarding the Tabs, at the moment the option to add a custom icon is not available.
Have a nice day.
Kind regards,
i dont understand why my header menu is not showing?... it shows for only one page, and i put the same page settings on the new page and the header just doesnt show. is there a reason why?
Hello lacostechristofer,
For support, could you please contact us with more details about the issue via the chat tool in your pixfort hub account and our team will be happy to help (since the comments section is only dedicated for pre-sale questions).
Have a nice day!
Kind regards,
The theme support Adsense ads ??
Hello nailliorg,
Thank you for your interest in Essentials theme
Essentials theme doesn’t have ads placement functionality, however, you can insert your ads code/script directly in the different parts of the theme (for example widgets, pages, etc..), or you can use an external plugin depending on your needs.
Have a nice day!
Kind regards,
WPBakery needs an update. Its not updated in the theme.
Hello jasii2bombiie,
For support, you can send your questions via the chat tool in your pixfort hub account (since the comments section is only dedicated for pre-sale questions).
Have a nice weekend!
Kind regards,
Hello,
Is there a feature to add a sticky scroll button in the theme?
Hello erdalkeles,
Thank you for your interest in Essentials theme
A possible option is to add a button inside a popup (which will be sticky when scrolling), you can check the preview page of our Popup Builder to explore the available examples and options to see if they suit your needs:
https://core.pixfort.com/popup-builder
Otherwise, if you’re referring to making content sticky in a section, you can check this example from our knowledge base:
https://essentials.pixfort.com/knowledge-base/make-content-sticky
Have a nice weekend!
Kind regards,
Hello,
Is there an area in the theme where we can show the information of the Doctors and make searches with the necessary filtering?
Hello erdalkeles,
The theme doesn’t have a similar custom option, you can check the available pages in the live demo of the theme to take a look at the available layouts and options to see if they suit your needs.
Have a nice day.
Kind regards,