Hi @greenflag,

Just replied to your PM, pretty much follow the steps in this article http://premium.wpmudev.org/blog/how-to-update-themeforest-themes-with-the-envato-wordpress-toolkit/

Thanks,

Leo

Hi @jmalais,

The changelog can be found under the Item Details page in the Changelog section.

Let me know if you cannot find it, thanks.

Leo

Ok I’ve not finished updating everything, including the pages on the updated theme. However, I still have the same problem. The My story part is not showing no matter which browser I use.

Could you please help? Also how do I make sure the ‘Accommodation info’ page has the same font side as the rest.

I’ve tried to swap the ‘My Story’ page on the menu with ‘photos’, now the my Story is showing but the photos are not.

I think the problem is with anything that takes the second part of the grid or menu.

Hi @coheritier,

Let me take a closer look into the issue for you. Can you private message me your admin login details?

This way I’ll confirm everything is setup as needed and go from there.

I’ll wait for your reply, thanks.

Leo

Thanks Ewa! Just replied to you through PM as well

Hi @loganzrun,

Thanks for your comment and for the purchase of the theme. Really appreciate it.

Re your question, what do you mean by gravity RSVP? Are you using the Gravity form plugin? Or Contact Form 7 which is supported by the theme?

Let me know, thanks.

Leo

Hey Leo – I’m using Gravity Forms.

Hi @loganzrun,

Thanks for clarifying that. I’m not very familiar with Gravity Forms, though I do know it is a popular form plugin.

For your specific question it may be best to get in touch with their support team as they will have more knowledge as to how their plugin works.

That being said, please still do let me know how you go with it all.

Thanks again,

Leo

Hi @tomdwyeriv,

So I ran a few tests based on your suggested workflow on 3 devices and cannot reproduce the issue you are referring to.

Can you confirm if you see if this issue is also occurring on the live preview from your end?

Let’s first establish this and we can continue to debug.

Let me know, thanks.

Leo

I’ll send you a PM with site so you can see it.

Thanks T

Hi Tom,

Got your PM and replied – it looks like your’re on an older version of the theme.

Let me know how you go with the proposed steps I sent you on how to update your theme.

Thanks,

Leo

Hi @crowinno31,

Thanks for your comment and for purchasing the theme, really appreciate it.

Re your question, it appears you are missing the grid shortcode which will reduce the size of your images.

Within this page use this:

[container class="small-12 large-6 large-centered columns wrapper"]
[row class="row"]
[block-grid class="small-block-grid-1 large-block-grid-2 block-grid"]
[block-img src="your image path" link="http://www.yourdomain.com"]
[block-img src="your image path" link="http://www.yourdomain.com"]
[[block-img src="your image path" link="http://www.yourdomain.com"]
[block-img src="your image path" link="http://www.yourdomain.com"]
[/block-grid]
[/row]
[/container]

You can also find how to implement the above within the documentation which comes included in your main download.

Let me know how you go and thanks again.

Leo

P.S: I would also recommend reducing your file sizes as your images are quite large. By reducing the file size your site will load much quicker – let me know if you need some pointers for this as well.

Thanks! One more question. How do I get the 4 registries to appear 2 per column vs 4 in one column?

My pleasure. If you wanted your suggested layout what you can do is alter the large or small classes to be wrapped amongst your corresponding items.

Be sure to check out the documentation where you will be able to see how the grid works.

If you run into any issues with this just let me know.

Thanks,

Leo

Just replied to you Matt

Thanks @stevewaters100, appreciate the feedback.

Hi Ben,

Just replied to your PM as well. It has to do with the default widgets, you just need to remove these and you’re good to go.

Thanks,

Leo

How embarrassing. Yep – that was it. Thank you very much! I love the theme so I just couldn’t wait to start customizing. Now I can!

Thank you! - Ben

Thanks for letting me know Ben

Hi @ezramoore,

Thanks for your comment and for purchasing the theme. Really appreciate it.

Re your question, yes, I am aware of this and there is a fix coming (I’ve just submitted it to the review team).

That being said, if you would like to have this sooner, then send me a private message and I can send you the updated demo .xml file.

Thanks again,

Leo

Thanks Glenn and your site is looking awesome!

You can leave your review here http://themeforest.net/downloads

Don’t worry I found the solution, my browser was over 100% zoom in. but is there a way to stop that?

Hi @coheritier,

Thanks for your comment and for purchasing the theme!

If you wanted to change the above you would need to alter the media queries which a triggered based on the device dimensions.

What you need to remember is that this is a responsive theme. This means the code has been developed for the layout to change to suits the visitors needs based upon the device they are using.

Hope that clears things up.

Thanks again,

Leo

Hi @zoo1023,

Thanks for your comment and for purchasing the theme, appreciate it.

Re your question…

Are you able to send me a link to your site, this way I can see specifically what the issue is and investigate further.

If you can send me the admin details this would be even better.

Here is the link to send me these details privately http://themeforest.net/item/eternity-responsive-wedding-wordpress-theme/7326697/support

Thanks,

Leo

Hi Geoff,

Thanks again for your great compliment. I did respond to your original email re this same question. Did you receive it?

Here is my response in case you missed it…

Re your enquiry, as it is a theme customization request what you would need to do is fill out this form and WerkPress (the company I partner with) will be able to provide you with a quote and assist you further.

Here is the link http://themechills.com/customization/

Let me know if you need anything else, thanks.

Leo

Hi @juanyoungonline,

What do you mean by changing the avatar? Perhaps send me a screenshot so I can better understand what you need.

Thanks,

Leo

I meant the favicon. The image next to the web browser.

Thanks

Hi @juanyoungonline,

There currently is not option to update a favicon though the admin area.

That being said, if you did want to do this, then the approach I would take would be to simply include the link reference in the header.php and upload your favicon to the corresponding directory.

Hope that makes sense.

Thanks,

Leo

Hi @ashuthinks,

Thanks for your comment. Are you able to find me an example of a site that has this feature you are referring to?

Once I can see this example I can let you know if this is supported by my theme.

Let me know, thanks again.

Leo

Hi @juanyoungonline,

That’s awesome! Thanks for letting me know.

Also, I would love it if you could spare a few seconds and provide a positive review on the theme as well, here is the link http://themeforest.net/downloads

Every little bit helps me out, so thanks in advance. If you need anything else let me know.

All the best,

Leo

Will do! Thanks!!

Thanks mate!

Hi @YardieB,

Thanks for your question.

Re using a timeline plugin it really would depend on the plugin itself. Hard to say if it will or will not work as the theme does not have this functionality out of the box and it is a third party plugin.

Re video, if you are talking about adding a video within the blog section you definitely can as the theme runs on WP 4.1 and it supports video embeds.

If you wanted the video on a specific section, then you could create a page, then embed the video – this would work as well.

Hope that helps, thanks again.

Leo

Hi @blinkybill135,

Thanks so much for your compliment, appreciate it. Yes, definitely. The theme is compatible with the latest version of WordPress (4.1).

Good catch, I’ve update the information to reflect just that now.

Thanks again and if you decide to purchase the theme and have any further questions let me know.

Leo