283 comments found.
I want to put on Coming Soon Page…. 3 Weeks 4 Days …... How can it possible. I have checked the following file: jquery.countdown.min.js ( Responsible For Coming soon counter )
But I cant understand this file.
Hi,
Thanks for purchasing EXCEPTION,
You can go to script.js and find:
$('.digits').countdown
change the date to yours and all will work.
Regards 
Hi, can u help with this. I show u 2 pictures so hope u can see what is the problem. Under the menu on the home page there is a bar, but for other pages missing. I hope you understand me: D
I send you also picture
http://s3.postimg.org/bd1d35fg2/nimet_n.jpgRegards
Hi mate, yes sure i understand you, but can’t recognize the issue
,
So, can you please contact me via the support form in our profile and give me a link to see why this happened ? 
Hi yea i can, but i cant give you link i can send u a files, coz i do it all on my laptop.
Sure mate, waiting you.
Hi, thanks for the good work, I can say that a really good job, and perfect maintenance!
Really Appreciate your very kind words and your 5 stars mate.
Thank you so so much 
i just purchase this only for different color and background in boxed style but you support is really stupid kind of things…..... showing some thing different and given some thing different i really dislike your guy attitude …. tell me where is color option color setting or refund my amount
Hi,
first of all thanks for interesting and purchasing our template,
we replied your email in less than two hours and explained you that the color chooser is for demo only as this is like all other ThemeForst items, to show all buyers that the template contains other 12 skin colors.
we (like all other authors) on themeforest don’t include the skin chooser in the downloaded package as it is a part of the demo.
There are 12 skin colors css included in the package, and how to select one of them in your site is explained in the documentation file,
finally thanks for your words and sorry for inconvenience
Regards…
But Dear I want o skin color choose as it all themeforest template available for this inside codes but in your html there is update have to provide me or return my payment
Hi again, Really we didn’t see any template offering this feature, although, we’ll contact you via email to check with you.
Hi, how to set up contact form with captcha?
Hi mate, Just use one of the 4 php contact pages included in the root of each folder, if you still need more clarification, please contact us via support form in our profile and provide us with a URL to check with you 
Hi, nice work. Mby gonna buy this. Can u explain me how work this contact form? You have some php script or not?
Hi,
Thanks for interesting in EXCEPTION,
Yes it is a working ajax php contact form (included 4 php contact pages with working captcha) and also there are other 4 contact html pages (not functional).
Regards…
Thanks
You welcome anytime, Please let me know if i can help you if you need anything 
hi, I bought this template but contact form doesn’t work??
Hi, Thanks for purchasing EXCEPTION,
Please be sure that you have the latest version of EXCEPTION and you are using the php contact pages not the HTML ones, cause we made the contact html pages for people that don’t need php code.
Best Regards 
Thank you IT_RAYS for the EXCEPTION template. Very nice working with it.
I have one problem hope you can help with.
1. How to turn the scroll bar on so it is always showing? Looked in script.js, I see NiceScroll there but no way to turn on the bar. Do you have parameter I can add to NiceScroll??
Please advise, Thank You Will 8ee9faf2-2d98-4e2d-893b-bf64d29e5fc3 – 12 Nov 2014 (Regular License)
Hi mate, thanks a lot for your words,
could you please email me via the support link to ckeck with you step by step 
Most recomended for Business purpose, also for other one I Think..goodluck !!
Thanks mate for your kind words
, Best Regards
I am planning on buying this template, however I tested it on my Windows Phone and it doesn’t seem to scroll. Are you guys able to fix this and is this also an issue for other mobile browsers (Android, iPhone, etc…)?
Hi,
thanks for interesting in EXCEPTION,
This option is for smooth scroll and can be disabled only by removing lines of code in js file. although it is tested and worked on windows phone, but we can re-work on it to recognize the issue, you can only disable it easily from JavaScript and it is already smoothly scrolling by windows phone default behavior.
Regards 
with regards to this….. Hi again, Thanks for your time, i tried several times to validate your purchase code but unfortunately was invalid. Purchase code: 0fef6525-ba72-4dc7-9d21-131fe9bca585
Order date: 24 Dec 14 Invoice No. 12025413
Deposit code: 90631ac78b6811e4b32ab8ca3a6774f8
On Saturday, February 14, 2015 1:03 AM, IT-RAYS <info@it-rays.net> wrote:
Hi,
Thanks for interesting in EXCEPTION,
could you please send me the purchase code of your purchase ? cause seems that you didn’t buy the template yet 
Hi mate, Email Replied please Check 
Hi again, Thanks for your time, i tried several times to validate your purchase code but unfortunately was invalid. Purchase code: 0fef6525-ba72-4dc7-9d21-131fe9bca585
Order date: 24 Dec 14 Invoice No. 12025413
Deposit code: 90631ac78b6811e4b32ab8ca3a6774f8
On Saturday, February 14, 2015 1:03 AM, IT-RAYS <info@it-rays.net> wrote:
Hi,
Thanks for interesting in EXCEPTION,
could you please send me the purchase code of your purchase ? cause seems that you didn’t buy the template yet 
Email Replied please Check 
Hi, Been searching for themes to be used also on Weebly. Can this wonderful theme be used? The quality work suit my project for a music news blog. urgent answer needed please. Thanks
Hi, thanks for interesting in EXCEPTION, really I don’t think it is ready to be used for Weebly,
but this template can be used for any purpose you need just choose from the available styles, change images and you are done
Best Regards …
Sorry, I am actually new in blogging. How do I host it? I have a purchased domain name which I am using on weebly. Do I need to stop using weebly and start using this theme with my domain name or what? Help.
Hi, EXCEPTION is HTML template not a wordpress theme or blog template so it needs more work to be converted to a blog template, you can wait till we release the wordpress theme and it will be easy to install and manage 
Hi, I am willing to take a risk. I just don’t understand why I could see a wondeful themplate and still not be able to use it. I forwarded my question to weebly and I continue my research on the web. i hope someone will tell me its POSSIBLE, for once 
Hi again, Everything is possible but as i told you it needs more and more work, thanks a lot for your words and please let me know if i could help you in anything 
hi, Can I post anything next to the left sidebar, I want the timeline there but the timeline shits completely when I try and do that
Hi, You have emailed us with this request before right?, and we replied your email just after 1 hour please check you email and let’s check it via emails 
Hi, Great template, I just want to know if there is a way to make the scrolling of the page abit faster, because it feels like it takes forever to scroll down ,
Hi, thanks for your words
,
you can go to script.js and find this:
/* ================ NiceScroll ============ */
$('body').niceScroll({
cursorborderradius: '0px', // Scroll cursor radius
background: '#E5E9E7', // The scrollbar rail color
cursorwidth: '10px', // Scroll cursor width
cursorcolor: '#999999', // Scroll cursor color
});
then you can add a scrollspeed parameter to control the scrolling speed as follows :
/* ================ NiceScroll ============ */
$('body').niceScroll({
cursorborderradius: '0px', // Scroll cursor radius
background: '#E5E9E7', // The scrollbar rail color
cursorwidth: '10px', // Scroll cursor width
cursorcolor: '#999999', // Scroll cursor color
scrollspeed: 30
});
Default value is 60 and i added 30 you can change it as you need.
That’s all, Best Regards…
wow thanks for the quick reply, works perfect now
You welcome anytime 
Amazing Work , ta7ya masr
good luck
thanks bro, t7ya masr 
Hi: I am unable to locate where you can change the countdown time and date? Thank you
Hi,
Thanks for purchasing EXCEPTION,
Just go to script.js and find :
$('.digits').countdown('2020/10/10')
just change the date as you want.
Regards…
hi,
can i change the font in this template? also i need help with subscribe button… in the footer www.appynator.com
hi Csecond,
Thanks for purchasing EXCEPTION,
All you need is documented and explained in the documentation file just read it and if you still need help just contact us via support form in our profile page to check with you by email.
Regards.
I was wondering if the php form to apply for a job has been updated yet, the one that allows file upload.
Thanks
Hi again,
As mentioned before this is a custom development and the file upload needs more php development, as this is not planned in the new updates cause our update plane contains more other features.
Best Regards 
hi,
I need to insert datepicker into this theme, and I don’t know why it doesn’t work with this theme please help
I need help urgently
Hi,
You can use this one from jQuery UI.
http://jqueryui.com/datepicker/
if you have any issues please contact us via the support form in our profile and provide us with a link to test with you
.
Regards…
I already have tried to use this method and insert it into the blank page and still doesn’t work
So, please contact us via the support form in our profile to check together and explain how did you use it
Hi again, please check your mail
I did, and I have added you on Skype, im waiting for u there
I think it is now Done 
yes thanks a lot for your help, love your work a lot, and im waiting for more like this amazing themes 
Oh, Thanks mate for your kind words, really appreciated 
Hello, Thanks for such and awesome template but unfortunatley I have some problems.
The theme is super fine when I check in my local host but when my website is deployed in the server, it does not look good.
Please check my website Orange tech and let me know what could be the issue.
It looks like some script is being blocked.
Hi mate, Thanks for purchasing and for the kind words.
I can see it working very fine , could you please clarify which issue you are facing.
Maybe clearing cache can solve the issue 
Thanks, I do not know what the problem was, may be the cache issue but it is solved. However a new problem, the captcha is not showing in Contact Us is not working.. Please help me solve this.
Hi,
Are you sure that captcha.php is existing on the server ?
if so, please contact us via the support link to check in more details.
Yes It Exists..
Email Replied please check 